Bandung hotellia

Plussat: The hotel is really kids friendly. From the pool to the kids club all really good. My kid really happy to play in the pool and the kids club

Miinukset: On Sunday afternoon, the towel was not ready. After our room is cleaned, there's no towel. We called the hotel services, it's turned out the towels was on laundry.

Plussat: Near with mall& confort for kid

Miinukset: To far

Plussat: Located beside the mall n mosque (for muslims). Variety of food located at the foodcourt. Hotel staffs were very friendly and helpful. Hotel facilities were great, especially the gym and pool for the kids. Room cleanliness was up to my expectation. Thumbs up! Definitely will return to stay at Trans hotel in future.

Plussat: Nice Swimming pool, my children like it.

Plussat: Location

Miinukset: Price

Plussat: Almost all, nearly perfect TransMall just next door From the moment we check in till we check out. We were stay for 2 days Breakfast is excellent

Miinukset: Nothing

Plussat: Nothing

Miinukset: Restaurant is not acceptable

Plussat: The decor and amenities.

Miinukset: Met my expectations.

Plussat: Yes I like the bed.

Miinukset: It's better to have iron and iron board in the each room.

Plussat: Excellent service, great hospitality, good breakfast and afternoon tea, plus it has a lot of activities for kids. A family friendy place. Really had a great stay here.

Plussat: Everything

Plussat: Looks amazing - great view from upper floor.

Miinukset: Shower flooded, holes in curtains, bottom floor room with no view. Construction ongoing.

Plussat: Like the peaceful location with lots of greenery and kids activities

Miinukset: Our room was located just next to the suites which were being upgraded at the moment. So you’ll still hear drilling noise

Plussat: You get everything. Majority of the guest bring children to the property. Big playground at the bottom of the property. For couples you can do sunrise and sunset yoga. Pool is heated which is nice.

Miinukset: Borderline aeging property. Looks ok but there are many details need to be updated. We stayed at double deluxe, the sliding bathroom door cant close properly due to the new rubber seal door.

Plussat: The room is clean the view is good

Plussat: The environment so greenery and calm. Highly recommended. Love the view of pool facing hillside. Staff there so friendly and helpful.

Plussat: Amazing location and scenery. A lovely place for families and to relax with nature all around you! Our favorite destination in Bandung! Staff is so helpful and friendly while restaurant provide amazing diverse range of food for all to enjoy!

Plussat: The staff! Everyone was super friendly and helpful. Shout out to Martin, who helped us with registration and went beyond to recommend attractions to visit and restaurants to eat at. :) Thanks Martin! The mini hiking trail just behind the hotel. The hotel breakfast was fantastic. The view from the hotel room and the restaurant was amazing. Love the view.

Miinukset: Some renovation was going on during our stay, we could hear drilling on our first day when we checked in around 1pm (weekday). We left quickly after that.

Plussat: staff very nice and very polite

Miinukset: traffic around always jammed

Plussat: Housekeeping and all staffs very helpful

Miinukset: Bathroom with no lock

Plussat: Love the overall services and ambience. Breakfast was great too with a lot of varieties. Front desk staff also very friendly and accomodating. The room, although might be older compare to nowadays new hotel, but still maintain its elegance and cleanliness. The housekeeping staff also very quick to make up the room. Overall it was a nice experience to stay there.

Miinukset: none. I love everything about the place and will surely come back to stay at this hotel when I visit the town

Plussat: Everything

Miinukset: No late check out in this hotel

Plussat: From service, facility and allocation are all top notch! Very friendly & helpful staff. Always serve with smile. I was a bit sick and not really sure where to find a doctor. They informed me that have doctor in house (with a fee of course) but they also informed me about a nearby hospital (which is the best choice of course) from the hotel (around 5-10 mins drive in my case I used a taxi) You also can ask the concierge to book a taxi for you. Wifi is free. Breakfast buffet offers generous range of varieties to choose from. The area is pretty much centralized and close by to go to food heaven (Paskal and sudirman street for local delicacies) as well to train station. All within 10-15 mins by car/taxi Bedroom size is very spacious with spacious bathroom.

Miinukset: N/A

Plussat: Clean and good breakfast

Miinukset: Location hotel besides mall and many best restaurant, so it make traffic jump, especially for weekend

Plussat: The staff are very friendly and helpfull

Plussat: Staff are helpful

Plussat: Breakfast n room n location

Plussat: It was amazingly quiet for the centre of Bandung! Comfortable. Great breakfast.

Miinukset: No option of decaf coffee.

Plussat: Rooms were clean and staff were friendly. The room has good view, especially the panaroma room. Overall stay was good.

Plussat: The room, it was very comfortable, the helpfulness of the staff and the pool

Miinukset: Food from menu was a bit plain and didnt seem worth the price, though breakfast was excellent

Plussat: The room is clean, big, modern and contempory design

Miinukset: If you are not local, you will find it difficult to find

Plussat: breakfast was so good, with the view! all of the staff are friendly.. excellent facilities, excellent service. very very super recommended!

Miinukset: nothing

Plussat: We were upgraded to room 1206 and 1208. It’s very spacious and elegant. Nice furniture and good variety local coffee for the coffee maker. Plenty of electric outlets. Good pressure of water and nice shower and bathtub.

Miinukset: Carpet not properly cleaned. Obvious stains everywhere on the carpet.

Plussat: The room is larger than i expected & the view was amazing ❤️ Also love the playground & outdoor yoga class!

Miinukset: I ordered mushroom soup and its too salty and the fish and chips is too oily.

Plussat: The room, the pool, location, shower, the bed, almost everything

Miinukset: The toilet, produce a bad odor

Plussat: A nice Hotel with a great view and cool weather. The staffs were excellent.

Miinukset: The hotel looks tired. The maintenance of the hotel should be improved.

Plussat: The view and the friendly staffs

Miinukset: Nothing

Plussat: The very scenic location

Miinukset: Some of the bar and waitering staff where a little inexperienced

Plussat: mini bar locked, safe not worked and order dinner without have alternative 1 to 4. Staff very slow to response to my complaints and fix the issues. I will not recommend this hotel to my friends or/and lieve there again. My expectations is much higher for a 5 * hotel.

Plussat: Clean good location and friendly stuff

Miinukset: Fitness facilities not for free

Plussat: Clean room, good location.

Miinukset: Poor menu for food on all fronts.

Plussat: Staff service nice, kind and polite. Room is comfort n clean.

Miinukset: Parking area too far from lobby, no basement access. Lift is too small.

Plussat: Spacious room with lovely furniture. The bathroom is well equipped with everything you need. I love the swimming pool and the lobby where you can sit back and relax. The staff are friendly. The housekeeping is very responsive.

Miinukset: The location The beds are not that comfy The breakfast buffet is mostly Asian The gym needs to be renovated.

Plussat: Food

Miinukset: Nothing

Plussat: Breakfast was great and staff are friendly.

Plussat: The room was in perfect conditions even the hotel is not so young anymore. The architecture is superb.

Miinukset: Nothing all was great!

Plussat: Great breakfast and great service

Miinukset: To many people in the weekends

Plussat: Premier rooms with connecting door are perfect place for family holiday

Plussat: Excellent, especially with excellent staff

Miinukset: NA

Plussat: The hotel room and kid playground

Plussat: The staff at reception, they were very welcoming and friendly.

Miinukset: maybe it's good to have warm pool??

Plussat: The room and facilities

Miinukset: Traffic

Plussat: Strategic place with cool air, near food area around and mosques, friendly staffs, nice breakfast, reasonable price, wide parking area, atm, nice pools

Plussat: A beautiful property with very friendly staff. Unfortunately I arrived late and checked out quite early. I would have loved to stay longer. Beautiful looking pool.

Plussat: Breakfast is very simple. Less value for money.

Plussat: Location is good,the rooms is spacious, staff is friendly n polite, breakfast is awesome.

Miinukset: Nil

Plussat: Lokasi

Miinukset: Food at the cafe... I ordered Iga bakar for lunch and it was awfull! The ‘Iga’ was barely only FAT and only some of meat hiding inside the FAT. That was not ‘sheraton’ class of dishes I supposed and you shouldn’t served that kind of food to your customer.

Plussat: Unique, beautiful room and interior with Islamic theme. Very friendly staff Good location, close to many eating place

Miinukset: Hot water is not really working. Breakfast menu, less choices. Lobby is very small. Parking space is limited. could be an issue during peak season.

Plussat: I send a msg to the hotel and got a prompt reply nearer to my date of arrival. Everything about the hotel is beyond my expectations. Hard to find a syariah compliance hotel in asian countries.A memorable experience to commemorate our 4th wedding anniversary.

Plussat: The whole hotel was welcoming with pretty interiors and approachable staffs

Miinukset: Nil

Plussat: Great food

Miinukset: Great facility for Muslim Family

Plussat: Sharia based hotel. Greetings in salam. Very comfortable and clean. The interior design is very unique, you will feel like stay in Dubai or somewhere In Middle East. Great job Noor Hotel!

Miinukset: -

Plussat: Clean &room with nice decor, very nice staff.

Miinukset: Small room

Plussat: Everything. Location, cleanliness, service

Miinukset: Nothing

Plussat: Nice staff, cool design, comfortable bed, clean room and bathroom, location, practically loves everything

Miinukset: Nothing

Plussat: Great room , friendly staff , everything was perfect

Plussat: Location & cleaness

Miinukset: No hot shower for the entire weekend I stayed! They said they have fixed it but still no hot water until I checked out.

Plussat: Very nice facilities & good food

Plussat: Spacious room and comfortable room!. Great breakfast buffet and best yet heated swimming pool!, pick the right time to use the pool as it can be too noisy with kids around.

Plussat: Swimming pool is awesome, very nice staffs, great sky bar with very good cocktails, spacious and clean room.

Miinukset: Nothing

Plussat: Great pool view

Miinukset: Cleanliness inside the toilet could be better and improve

Plussat: The room is nice, clean and comfortable

Plussat: Service was excellent. Entire hotel staff greeted us with a smile never fail. Room was clean. Stay there for a week wish could stay more. Definitely will return!

Miinukset: Playroom! as was very dusty n hair on the mat feels unclean for the kids. Appreciate if staff could clean it everday

Plussat: Buffet breakfast selection was huge; swimming pool is heated and is so pretty whether day or night; staff are very friendly and attentive

Plussat: Employee and pool

Miinukset: Towel and food

Plussat: Nice and spacious room, very comfy bed, and friendly staff. Various breakfast menu and its really delicious. The view from my room also beautiful.

Miinukset: Nothing. I love all the things in this hotel and I’ll stay here again later on.

Plussat: The young lady at the restaurant made my day with her smile. She was very welcoming and courteous.

Miinukset: The service standard. Staff doesn’t understand, specially the F&B staff. I don’t understand what standard they follow. Hot milk served in coffee latte glass and it’s not hot milk. It was sweet milk. Coffee was served in a cup to the room without coffee pot been used. These are basics which are not followed. International names should work on the basics rather working on new ideas etc., Train your staff and let the management engage with the guest to improve the service rather leaving the place to Junior Executives.

Plussat: All the staff is friendly, location is in the center of city, easy to go any where, room is clean and comfy.

Miinukset: Breakfast is okay but not special, taste and variation of breakfast needs to upgrade.

Plussat: Hospitality. Thank you also to the young tall bespectacled guy who came to knock our door for wake up call as our room tel did not response.

Miinukset: Egg making is separated by food display ready for consumption. So people when ordering and taking their egg may infect the food display with their ‘saliva spray’ or may touching the food with they have loose clothes ( woman ). It’s not your fault as it is a design flaw, but you may consider a solution.

Plussat: Clean and cozy staff were excellent and helpful

Miinukset: Nil

Plussat: Location is great

Miinukset: This hotel have only 2 lifts , so a bit slow to reach our room

Plussat: Location, style and food

Miinukset: Nil

Plussat: The attention of all the staff was wonderful, specially Hani. Thanks for everything

Plussat: Location

Miinukset: Nothing

Plussat: Super clean and comfortable.

Miinukset: Nothing

Plussat: The best thing about Four Points by Sheraton Bandung are the staff! They are so friendly and accommodating, really made us feel welcome and valued.

Miinukset: Nothing - everything was great

Plussat: Good security

Plussat: the room super comfy and beautiful

Miinukset: the pool are not clean

Plussat: The building only

Miinukset: Room and facilities

Plussat: The renaissance design, the honeymoon surprise

Miinukset: Dog barking...and other rooms noises

Plussat: Architecture and design

Miinukset: None

Plussat: Beautiful property located nearby attractions.

Plussat: the architecture is beyond expectation

Miinukset: pricy, location is not the best in town, the pool is a little bit dirty

Plussat: The atmosphere

Miinukset: The facilities for the childrens need an upgrades especially the kids area

Plussat: Myself and My family really happy and enjoy the moment and facilities. Free pop corn sweets. Food at restaurant really nice and delicious. Proposed to have mendoan would be much tasty.

Miinukset: No private pool option.

Plussat: The overall facade and view was beautiful

Miinukset: The rooms were subpar, the shower drains did not drain well. My cousins could not sleep through the night due to the smell, constant off/on beeping from the door and faulty air con.

Plussat: Nice unique building

Miinukset: The wall paper is crazy. Too much. The 1st room 410 not clean. Dust everywhere. Smells like someone just smoke in there. And the they super nice and move us to room 404. Its good its clean and fresh.

Plussat: Nice n quiet hotel. The swiming pool is excelent

Miinukset: None

Plussat: Awesome, everything in mason pine looks clean, nice and comfort. And lucky me, the front office up graded my room for some reason. Thank u Mason Pine.

Plussat: The staff are polite, kind, a d helpful. Room is spacious, clean, and bright. Comfortable bed, great facilities, the breakfast also good.

Miinukset: Almost nothing, we hope we stay longer..

Plussat: Suitable for group family vacation. Large clean room. Large pool and kids playground. Billiard available. Family karaoke is available but we were not trying. Balcony in room. Large bathroom

Miinukset: Location is a bit far from the Bandung city. AC is not cold. The spring bed feels old. Gym area very small.

Plussat: Location is good for leisure

Miinukset: the internet connection is not so fast

Plussat: The spacious room, the backyard (outdoor) , staff hospitality, nice bed and sofa, great pools.

Miinukset: Wifi connection was troubled, gym is poor

Plussat: Great rooms and breakfast selection. Facilities still under renovation but what is already done is very good indeed. Room Service very slow but when it arrives the food is great - a fair compromise.

Miinukset: As mentioned already, renovation is still underway - smell of paint and adhesives is strong in some areas. No drinking glasses in the rooms!

Plussat: Spacious rooms in pleasant surroundings. Excellent swimming pool and unexpected kids waterpark and kids club which were an added bonus. We enjoyed our stay very much.

Miinukset: No bathrobes in the rooms and no green tea available, luckily I travel with my own teabags.

Plussat: Everything

Miinukset: No English

Plussat: The location of Mason Pine is so close to the location of event held in Kota Baru Parahyangan

Miinukset: the hotel feels old

Plussat: spacious room with great furniture and bed

Miinukset: a staff stepped on bath tub and left a dirty foot print

Plussat: Location is good, staff was friendly, facility is also good with kids club

Miinukset: It was just not the right weekend for us to stay there as there was a marathon event going on right in front of the hotel and the noise from it started since 4am on a Sunday morning. I think for a location like that, the rooms' windows need to be double glass layered. Both my husband and I also had some allergic reactions to the bed, not sure if it has been cleaned or vacuumed properly recently

Plussat: Nice clean room with good facilities. Strong wifi coverage. Good security control Excellent breakfast with both local & western dishes. Friendly staffs

Miinukset: No jet nozzle in the bathroom No able to charge to room at the restaurant on the 14th flr

Plussat: Room was large, comfortable and well equipped

Plussat: Location is excellent. Walk to Braga only 5 mins.

Miinukset: Arrived at 530 PM and the room wasnt ready. Though we got updated to a junior suite we had to wait for around 30 mins for the room. The bed was hard. Towels and sheets need update, they were too grey and dated. Breakfast is too basic

Plussat: Every thing

Miinukset: Took insurance from my card still not released after left 3 days and still waiting

Plussat: Very comfortable and clean. The staff was always available to help. Facilities modern and comfortable. Good breakfast with lots to choose from. For business travelers, there is also the possibility of booking a club room that gives them access to a business area, with meeting rooms, and several tables to work or hold small meetings on.

Miinukset: I didn't have a chair for my desk (I also did not request one, to be honest), but there was a small couch and coffee table. In the end I really enjoyed going to the bar and working from there - not too noisy and the staff was very nice and accommodating.

Plussat: - Super clean - Staff is great - Near jl. Braga , so when bored you can hang out there. - Good location

Plussat: Staff are very helpful

Miinukset: I requested for the wake up call at 5am, they woke me up at 4am

Plussat: My husband had fallen ill on the day we were scheduled to check out. Many thanks to the hotel staff, we were able to extend our stay and make changes to our flight back home without any issues. The staff also helped with the on-call doctor and getting the prescriptions as advised by the doctor. The staff has definitely went beyond their call of duty in order to serve their guests the best they could.

Miinukset: The timing of the pool opening hours were a lil confusing, on site was stated till 11pm but when we called to enquire, it was mentioned till 8pm only. Maybe you can update the signs so guests won't be so confused :)

Plussat: The cleaning and location

Plussat: They help me to get taxi for pediatric hospital as my daughter was Sick. Very very good breakfast They have A gate for the mall beside the hotel Nice reception and staff Thanks for all. We will recommend your hotel for our friends.

Miinukset: No things, really no things

Miinukset: not smoking!!

Miinukset: No windows. To refresh the air in the room

Plussat: Room rate is good comparing with the room n facilities during stay

Plussat: I love the swimming pool

Plussat: Breakfast : we got very good coffee on request , as the regular was very thin Good barbecue dinner and friendly staff explaining all food Beautiful pool and roof terrace

Plussat: Location and staffs

Plussat: Everything

Miinukset: The smell in the restaurant. The restaurant has seriously to be cleaned. The carpets are dirty and smelly.

Plussat: Perhaps the pro was the location since we visited during Ramadhan where we had an easy access to the mall.

Miinukset: My previous visit was several years ago where this hotel was one of the best. So I had chose this hotel and found an old hotel which probably never been updated. The room, carpet, bed, odors were definitely unpleasant. Room size is big but the bed size and quality were no-no for me. I didn't use any other facilities except the restaurant where we had a so-so breakfast.

Plussat: Location

Miinukset: Feels old

Plussat: The breakfast was good, now not so much, The rooms were cleaner now they felt old, The hotel did not feel like it was maintained as well as before

Plussat: I had been wrongly charged . One Room was booked in my friend name Humuyan Kabir and Ali Akbar Rumel . After reach property insted of one room ,we taken two room and paid in cahsh. Room no. 803 and 809 , but again they charged my credit card IDR 819250. This is purely un-aceptable .

Plussat: location, room size are specially good.

Miinukset: A little noisy at corridor by children.

Plussat: Room and bed is big Breakfast

Miinukset: Bathroom to small

Plussat: Clean room, and good location

Miinukset: Not many restaurants nearby the hotel.

Plussat: Good service.

Miinukset: The traffic is very crowded. Pedestrians can't cross the road easily.

Plussat: Breakfast was good. Hotel Staffs were quite kind and professional . Room was quite clean and tidy. AC was cold enough . Reception and front desk officers were efficient and professional. Direct Access from parking in basement to the floor where the room was.

Miinukset: Parking Lot was not so sufficient. Access to Indoor Swimming pool in sixth floor was limited and inconvenient. Breakfast was good but the variety of the food can still be improved.

Plussat: Cleanliness and hospitality very nice

Plussat: Good facilities

Plussat: it was really amazing stay in that hotel lovely staff specially house keeping , resturant staff , room service very helpful and kind people , i recommended this hotel

Plussat: Room size, cleanliness, location , and hospitality

Plussat: Service was nice they give me a birthday surprise The breakfast was good with nice garden view The bed so comfy to sleep but a little extra light wouldnt hurt

Miinukset: The hotel was too quite and old. The bathroom a little bit dirty and need to be upgrade. They should give a little music on the hallway so that it wouldnt be so quite.

Plussat: Old fashion building

Plussat: The hotel vicinty very nice n cosy.

Miinukset: The power point switch very old, pillow to soft, quilt cover was not change for next guest.

Plussat: This is a historic hotel building and a great destination hotel. It is owned by the Indonesian central bank and they have kept it in beautiful condition. Unlike many Indonesian hotels, the breakfast is very good both for western and Indonesian guess. The price at about $50-60 is amazing for a 4-5 star historic hotel.

Plussat: Great location and plenty of food. Staff are helpfull and service with smile.

Miinukset: None.

Plussat: I choose this hotel for location and ambience

Miinukset: I booked 3 rooms for total 6 nights (I had to cancel mine for 1 night, so total 5 nights). 2 Deluxe for my guests and 1 suite room for myself and my daughters. We had room at 131 for the first time check in, no bell boy escorting us and we found out that the suite room is old, lacking of maintenance and cleaning, dusty, the power station didn't work properly, the balcony view is blocked by the building next door. Just terrible. We asked to change to another room. We re-check in around 5PM. The suite room at 2nd floor is cleaner since it's previously occupied. Little fresher. Bare maintenance and facilities, no balcony view, but it slight better than 131. Unfortunately, the power station didn't work properly and my kids who checked in first, --again---without being escorted by bell boy, had to experience blackout for 2 hours. They have complained but no response, untill I came in and made a harsh complain. The bed is hard, the hot water is not hot. My apartment in Jakarta is much better in terms of bed and hot shower. Summary: don't book their suite room. It doesn't represent suite in any sense but the size of room. Their deluxe room in the back ia newer and more cozy.

Plussat: Room space is excellent

Miinukset: There is no view from the room

Plussat: Beautiful art deco interior

Miinukset: Water tap was not well fixed

Plussat: The fact that the hotel is an historical site makes it exciting

Plussat: Room facility not bad..

Miinukset: The price n the swimming pool

Plussat: I love the selection of breakfast menu. ❤ The staff service for every request is very good start from ironing equipment request and sajadah also available for free. The location is only 10 minutes away to various selection of restaurant.

Miinukset: While booking via apps, I can't choose smoking or non smoking room. Unfortunately I was checked in to smoking room (due to late check in the other non smoking room already full). The parking lot is quite small.

Plussat: The hotel looks good

Miinukset: It’s on one of the major road in Bandung, so the traffic can get very noisy even till late in the evening. Had some electrical issues with the room, one of the lights wasn’t able to be turned off, so the electrician had to come in and basically took off the entire lights. The AC was not easily adjusted either, had some problems with the room being either too hot or too cold.

Plussat: Nice place, and cool stuff. Friendly people and I love the cist. Nice view from the room windows. I asked for an iron, they delivered it to my room fast.

Miinukset: It was OK.

Plussat: Fast check in / check out. Friendly staff. Spacious, clean, beautiful room. I like the modern tone of the interior.

Miinukset: Parking space is a bit limited. I didn't find issue during my stay, but it could be one during peak season.

Miinukset: Everything was OK except the shower head was too old and funny for the nice decorated hotel, it is only used in bag packers rooms, should change immediately as it is related with the prestige of the hotel.

Plussat: Close to my work place

Miinukset: No thing else

Plussat: The breakfast... It's outstanding with local dishes...

Miinukset: The fridge in the room, it's noisy when in operations....

Plussat: I love the cleanliness of this hotel. Yet, I found the swimming pool needs more attention to it’s cleanliness

Miinukset: Traffic right in front of the hotel & the lack of restaurant, cafes & shops around the hotel really upsets me

Plussat: Size of the room, bed size, cleaness

Miinukset: Bath room door can not close well.