Bandung hotellit lähellä Riau Street Factory Outlets

Plussat: Everything! Room is big (i stayed in classic twin), bed super comfortable, ac was easy to control, bathroom was spacious and nice hot water pressure, staff was very kind from the front to housekeeping to gym to restaurant, gym was complete, lots of choices for breakfast, the whole hotel area was clean, location centre of everything. It was all so worth the value.

Miinukset: Nothing!

Plussat: The location was great, the room was spacious. Also the bathroom with both shower and bathtub is nice.

Miinukset: The breakfast quality can be improved.

Plussat: Staffs are very friendly and do their best to make me happy and comfortable. Manager Irman is very kind and helped me a lot . Without his help, I cannot have such a wonderful experience in Bandung.

Miinukset: N/A

Plussat: For Budget Hotel its excellent. The thing that satisfies me the most is the service, all staff even the security are very friendly and helpful

Plussat: I like the location which is in the CBD.

Miinukset: Some facilities are closed, such as the pool

Plussat: This is a vintage (100 years old) hotel with a new tower at the back. Location, at Bragastreet, is right in the center of the city. Rooms are small but has everything you need. Wifi is free and the speed is ok. Staff is friendly and professional.

Miinukset: There is no workdesk in the room. You can use the nightstand as a tiny workdesk.

Plussat: Town area

Miinukset: Non

Plussat: The room ok, view very good. Food is nice

Miinukset: Check in took long time around 15 minutes, not good. Wifi connected but not working

Plussat: The vew

Miinukset: Breakfast and smell in bathroom

Plussat: Food

Plussat: Location is very strategic (at Cihampelas street, 2-5 mins walking distance to Cihampelas Walk). Facilities are also great. The pool is more compatible for children than adults.

Miinukset: Nothing. I like everything provided by the hotel. Maybe the only thing that should be paid attention is the slightly leaked water tap. The cupboard is a little old.

Plussat: Everything. The location is in the heart of Cihampelas, good for shopping tour and really easy to find food. The hotel itself is great, with good facilities and spacious parking area. The room was clean, the king size bed was comfy. The bathroom is marvelous. It has separate bathub and standing shower, so I still can take my shower while my children playing in the bathub. Due to Covid-19 Pandemic, I ask to have the breakfast in my room to avoid crowd in the restaurant. They gave me breakfast menu options when I checked in, and deliver it in the next morning. It was great.

Miinukset: I got room 725. The room was actually good and clean but seems quite old. The carpet might need replacement with the new one. The sofa in the living room was really comfy, although cover replacement seems a good idea. Also the pillow is too dense and hard, get my neck hurt when using it, so I slept without using the pillow instead.

Plussat: Promt Helpful Friendly

Miinukset: All was very good

Plussat: Very clean and friendly staff. Walkable distance to shops and shopping malls.

Miinukset: Need more variety of food for breakfast.

Plussat: The hotel is within walking distance to the shopping mall. Safe and easy to go around. Nice people too.

Plussat: i stayd again in this hotel in 8-11 oct, again the staff there are very helpful. they recognised the minute i went in. this time round they are more edficient coz the minute i want somthing, they actually get it done the very minute. thanks again tropicana. i would and have recommend your hotel to my friends and relative.

Plussat: -The room was spacious and the staff there are very helpful.This was my best stay in bandung in 20 years.They even upgrade my room to the executive room.And all my needs were fullfilled and they even extend their maximum help by assisting me of things that I am unsure..Thumbs up tropicana!!

Miinukset: Absolutely nothing!!

Plussat: Location

Miinukset: the room wasn't available when we're checked in.

Plussat: I like the location, near giant, mc donalad and boutique

Plussat: My favourite part is the rain shower.

Miinukset: The spa staff. Bad massage techniques for what we paid. They need more training and also spa rooms wasn’t good at all because no relaxation music during massage

Plussat: Breakfast was good. Overall hotel was ok. Night time despite being on 6th floor and later 8th floor it was noisy at night. Football match took place next to the hotel which was loud and noisy. Condition of room was shocking. Asked for connecting room did not get it the first night. Was given a connecting room the next day. Won a 1 night and 2 days stay whilst staying at Mercure Penang but Mercure Bandung demanded that at time of booking, I should have rung them to give them at least one week's notice to use free voucher. I actually gave them more than 10 days notice at time of booking in writing and it was not recognized until I asked to see the manager. Manager was a nice young girl who later apologised for the mistake and honoured the free stay. Towels were dirty, smelly and almost brown and grey in colour. Demanded for cleaner towels and still was given another set of dirty towels.Floor in one of the rooms was dirty. Black colour stains seen on the floor. Bathroom was dirty. Not cleaned well. Was told by housekeeping that they use the towels supplied for bathing to wipe the bathrooms and later sent for washing. In my 3 night stay, I never received white clean towels. All towels received were brown or grey colour sometime with black stains. Bed sheet had stains. Oil like stains. Doona cover had stains also oil like. Had to get house keeping to change the bedsheets. No alarm clock available in the rooms. Last but not least, reception staff needs to be trained in speaking English properly.

Miinukset: As above.

Plussat: The breakfast was OK, but I had lunch one time (buffet) which wasn't very good at all.

Plussat: Again we liked the free upgrade to the suite, and also the cleaning staff and the staff in the restaurant on the first floor were really polite and doing a great job of giving a awesome customer experience journey So thanks for that

Miinukset: What we didn't like were the following; We missed the awesome customer experience in the service, instead we got treated like were didn't belong there. Thanks to the lovely receptionist ladies on arrival day. When we arrived we wanted to eat on the rooftop of the hotel. Instead of helping us, the service was like please go to the first floor there is a restaurant, we are now organising an event... (To us it was like, these people have priority above the normal guests staying here) That night my husband got a massage, that is provided by Mercure City Centre. Well he came back feeling disgusting. He said that the masseuse was more like petting and sort of teasing him. He came back early, like after 45 min (60 min massage) And the biggest reason why was he had a feeling that this was no ordinary massage. That night we we wanted to have some drinks on the rooftop with family of mine, but afterwards we had to pay with card or cash. No deposit was made. And the weird thing is, we had lunch earlier and we could write the bill on the room. So after waving goodbye to my family we asked for an explanation. And the first thing the first lady at the reception said was, "would you like to pay cash or card for the lunch" Ok forget about cross selling and forget about hospitality. My husband explained that while he has a fever card from TransferWise (MasterCard) that it is still possible to make a deposit. So a second lady rudely interrupted us, tool the card and while swiping the card said "Well I hope you are right". That night logging in to the WiFi you can leave a comment, well we both did. Also that night we could barely sleep, cause of the outside noise you hear clearly. The traffic, the mosques and the church. Well that is our own fault we didn't investigate the surroundings first. So the second day we saw that the in the bathroom the toilet was leaking, and was also on our third day.

Plussat: Excellent breakfast! Modern, european style room. I prefer It more cosy, but that is just my personel taste. Rooftop bar and pool is really great!!! Perfect stay during our family trip.

Miinukset: Nothing

Plussat: Good location

Miinukset: Need to refresh the facilities. Mold in the bathroom Phone dead in room

Plussat: Location Breakfast is okay Comfortable Staff Cleaness Big room

Miinukset: Kindda old especially the bathroom. Abit noise.

Plussat: location good, nearly to the city, but the breakfast doesn't match our expectation. and based on my experience in Cirebon or other area, the food much better than Bandung

Plussat: The room is very nice and comfortable. The location is also good for us, not far from Pasar Baru and near to train station. If I come Bandung again, I will consider to stay here again.

Miinukset: Everything is okey, only cleanliness still need to be imporved.

Plussat: None.

Miinukset: The service from the staff n breakfast menu takes long time just to make scramble eggs or over easy egg..poor staff n management!!

Plussat: The hospitality was superb...........

Miinukset: Ya... did not store enough GUINNESS STOUT for me..... hehe

Plussat: The breakfast, which was included in the room rate, was very good. In addition to the good spread of breakfast items, this is the first hotel I have stayed that provided a fresh juice station in addition to just having fruit juices available. The location was also good as it was within close proximity to major shopping areas, via taxi, such as Jalan Riau and Paris Van Java at Jalan Sukajadi.

Miinukset: No adverse comments.

Plussat: The rooms were comfortable and cosy. Breakfast was good.

Miinukset: Nothing

Plussat: Spacious bed room, breakfast is oke but not so special, location near Indonesia Train HQ if you need meeting near by their office, have jet washer in toilet.

Miinukset: No bathub for 4 stars hotel, the bathroom is so small, the shower just fix type - no flexible hose, near train station, you'll hear the long & loud bell of train on 1-2 am, no wifi just cable for internet, the AC controller can't function well so you'll very cold on 3-4 am, the pillow is very thin, they just give 3 pillow instead 4, I doubt with 4 stars ranking for this hotel, just provide 1 soap instead of 2.

Plussat: the hotels design looks cool and just suit the guest with its room numbers>cozy

Plussat: Friendly staff

Miinukset: Room is too small, even the hotel ordered breakfast from.outside.

Plussat: The room was clean and the bed was exceptional. It was perfectly comfortable after hours of working if you're a business traveler. Staff were also friendly and responsive. The location had many banks and restaurants nearby.

Miinukset: There was only one elevator active at the time during my stay. It could've been better if there were two active, since you ended up waiting for the elevator for too long with only one active. The bathroom also didn't smell really good.

Plussat: Location

Miinukset: Nothing

Plussat: The room is really comfy. Quite spacious than I expected although the TV is quite small to watch comfortably. Got a nice room with the city view. They do not provide the toothbrush in the room but you could ask for it. I did not try the breakfast but well I think it was just standard meal with limited options that you could find in other budget hotels.

Miinukset: At the time of my stay, there were families on the same floor. I could hear the noise of the children running in the hallway some times, but it still could be tolerated. There were no restaurants nearby the hotel but it is a walking distance to the tourist center in Braga.

Plussat: Spacious room, great view

Miinukset: The parking area is too small.

Plussat: Strategic location

Miinukset: Not good maintained and tje break fast is poor. They provide chicken porridge but no chicken at all

Plussat: The location is nearby to malls and some street food.

Miinukset: The towels were dirty. Dont expect much on the breakfast buffet.

Plussat: The location is very good. Also the bed was very comfortable and the room was well furnited. The receptionist brought us the hairdryer a few minutes after we asked for it and overall the staff at the reception was very friendly and helpful.

Miinukset: When we went down to the hotel restaurant to get some dinner they brought us the menu from the "food corner” above. When we asked if they have also a menu with classic meals, they said that we had to order them by the phone at the room and eat them there. I still have no idea why – I’m pretty sure the meal was prepared at tee same kitchen. Also the dirty towel everyone is talking about is the one you step on when you get out of the shower. I think it gets stained when people step on it wearing their shoes because the bathroom is super tiny. So we just didn’t use the towel. The body towels were clean and smelled nice.

Plussat: - Good value for money - Strategic location

Miinukset: - Water leaking from bathtub - Limited parking spot

Plussat: Location and quick staff service

Miinukset: The room is very dirty! There are many small cockroach. In the breakfast, the salad is deep in the water and not clean. I had stomach problem after breakfast!

Plussat: Location, hospitality, kind staff, nice bed, swimming pool

Miinukset: Some air cond is not set automatically, lamps are off

Plussat: hotel is near to shop.. very easy to find food

Miinukset: lighting in the room was very dark.. toilet was not good..

Plussat: The heated toilet seat in the suite's room

Miinukset: No baby crib available, room smelling like cigarettes, no available hot water and dodgy facilities and the hotel had an event where all the cars were parked from the small entrance to the lobby. Other guests had to walk to get in the hotel.