The Rimrock Resort Hotel

Mountain escape

While all the other hotels in the area are in the busy tourist part of town The Rimrock is located up the mountain near the hot springs and gondola. Very clean, great views, friendly door men and front desk employees.

I was surprised that wifi was offered because of the hotel's location, the wifi never worked for myself or my mom. We contacted the guest service number and they were unable to do anything about it nor willing to offer help. (Like I said I understand since the hotel is literally on the side of a mountain.) I was hoping for a quite relaxing night in the hot pool and sauna yet there was some very loud children and the atmosphere at the facilities was not as luxurious as I'd hope for. (I love kids, I'm a nanny but when on vacation at a 4-5 star hotel I would have liked some peace at that time at night.)

Luxury

The hotel is comfortable, luxurious and splendid! The food was wonderful, the room was comfortable and the hotel facilities are gorgeous.

Our banquet staff at the event we were attending were poorly trained. The bartenders could barely make a drink and the waitstaff were hopeless.

location was awesome! excellent service and friendly staff at Larkspur lounge. Multiple dining options.

Liked it all! Nothing to complain.

Fantastic Stay

Beautiful hotel, great location. Upgraded to an executive suite for minimal charge - great decision. Room was on the top floor, nice view, very comfortable. We didn't want to leave. All staff was very friendly, especially Cleo and Travis who helped us on day one.

Great Stay Great Value

Staff and views are superb. I highly recommend this resort for skiers.

Nothing!