Maastricht hotellia

Plussat: Nice small hotel with very friendly staff, nice rooms and awesome location. This is how hotelling should be

Plussat: The Britannique Hotel is at the hub in the centre of Maastricht so for location it doesn’t get any better. For comfort, cleanliness and facilities it is perfect. But now for the good bit ...the staff and particularly the owners are what you always dream of but in reality seldom get, well, here’s the surprise! Kiona and Tim are the master of customer care. In their relatively short period of ownership they have transformed The Britannique into a stylish modern hotel/restaurant which is attracting the more discerning customer. The rooms have all been completely remodelled in the art nouveau style with contemporary furnishing. Outstanding marble bathroom with generous rain shower cubicle. Regardless of the weather the hotel has a comfortable heated front terrace, perfect for taking refreshments and ‘people watching ‘ A most enjoyable and memorable stay in Maastricht and we most certainly will return.

Plussat: Location is great - in the middle of town with great ways to visit the city center. Very good chceckin en great room. Would recommend to everyone!

Plussat: The owners , Tim and Kyona ,made our stay in their lovely hotel a perfect and brilliant break. . The ideal position for the Xmas market in the square outside. Great food and service. Nothing was to much trouble. We look forward to staying with them next year.

Miinukset: Leaving the hotel

Plussat: The hotel is situated in the middle of town, right on Vrijthof square. Our room was clean and spacious and very comfortable. The design was very special and quite to our taste. Breakfast is served in the restaurant on the first floor which only opens for business on 9 AM. My husband had to go out for his meeting early than that, so he had to skip breakfast altogether. (I should state that the manager offered to ask one of the staff to come to work early and prepare breakfast for him, but we declined). The breakfast that I had was part of the restaurant menu, but it was unclear what of the menu is included and what is excluded. The staff, both manager and the restaurant staff (that double as hotel staff) were very nice and helpful, and tried hard to make our stay nice.Parking is available at a reduced price at a near by parking garage - very convenient.

Miinukset: The toilet was separated from the main room only by a transparent sliding door. Not a very convenient arrangement, even for a married couple. A curtain or some other mean of hiding the toilet from the room would be appreciated by most guests, I presume. There is no elevator in the hotel, bare this in mind if you have difficulties climbing a fair number of stairs.

Plussat: Tastefully furnished room. Super bed. Excellent location. No breakfast buffet but instead everything your heart desires brought to your table.

Plussat: Comfortable bed Very nice designed room (we had a suite looking over ‘Vrijthof’) Great food

Plussat: Met by the owner, given a glass of Prosecco whilst bags were taken to the room. We were upgraded to the best room. The owner was very pleasant and quite rightly proud of the restaurant and hotel. We had a meal which was very enjoyable; the staff (all of them) were pleasant and appeared happy in their work and couldn't do enough for you. The young owner went out of her way to help us with our enquiries and I honestly wish her and her staff a great future. The young man who was serving Saturday night was really pleasant and chatted to us, when he could, and gave us an insight to the city. The room was beautifully decorated and the bed was the most comfortable bed I've slept in! All in all, I can't fault the hotel. Great position on the square with the Xmas market and where Andre Rieu plays in the summer!

Miinukset: Probably a little expensive but guess the time of year plays its part?!

Plussat: This is a wonderful little hotel, it's close to everything, the staff is very friendly and helpful. The rooms are fairly large, creatively designed and perfect for a traveler. Plenty of outlets, refrigerator full of drinks, wonderful soaps, very comfortable bed. This is a wonderful place to stay in maastricht.

Miinukset: Narrow stairs, that's all.

Plussat: Very close to everything!

Plussat: extremely helpful staff, amazing location

Plussat: Bed very comfy. Fab location. Lovely staff. Slightly pricey but worth it.

Miinukset: Nothing

Plussat: Thank you for great hospitality and very friendly reception. It had been great to stay. Thank you and see you again next time.

Miinukset: The twin beds moved apart unfortunately.

Plussat: We got a very friendly welcome with coffee and tea. Our room was very quiet, beds very comfortable, and there were complimentary coffee and tea facilities on the landing. The breakfast was great with lots to choose from. We could borrow 2 bicycles, what was very convenient to get around the city. I would highly recommend this place.

Plussat: Breakfast was excellent, location was good, a few minutes walk from downtown but nice area and close to Fort Sint Pieter, which has great views and interesting Fort and Caves tours.

Miinukset: Steep stairs, no elevator, not a problem for us but could be for some.

Plussat: Mukavasti sisustettu persoonallinen hotelli rauhallisessa ympäristössä, lyhyt matka keskustaan. Tilava hotellihuone. Herkullinen aamiainen, ravintolapalveluja samasta korttelista.

Miinukset: Loma meni hienosti, vaikkei tämän ikäisessä talossa ole ilmastointia, ja ylös johtavat kapeat portaat.

Plussat: Very well located in a quiet residencial area close to the city center. Very nice people running the place.

Plussat: The owner was very helpful, room was clean and had everything we need it, close to city center.

Plussat: We loved the breakfast!! Fantastic, gourmet meal, best quality of everything, great big choice of food. One of the managers is a baker originally, so the croissants and the cakes are all fantastic - all baked fresh! The hotel's name was given by the book inspiration of "Hotel Pastis" by Peter Mayle. That is why I chose this hotel in the first place. And it was absolutely right! As this hotel is run by love and passion. Very generous welcome by the manager. Nice coffee, freshly baked cake. The breakfast room area is soooo cozy, you can sit and read, eat, drink all day long. The walk to the city heart is a lovely one, partly through historical areas and great, generous parks. Amazing cafés and restaurants are nearby! Lovely!

Miinukset: The mirror in the bathroom should be ca. 25 cm lower - as I am (only) 161 cm tall (like many other Europeans :-)). But there was an other big mirror in the room, which compensated for this :-)

Plussat: Really great personal touches - hot soup when checking in on a cold night. Staff informative about local area including very useful tips on parking etc. Lovely New Year gift at breakfast- will definitely stay again.

Plussat: Great location Nice breakfast

Miinukset: Quite expensive And anyone with any kind of disability has no chance with the narrow, wooden, spiral staircase.

Plussat: Everything about this hotel was great. Great size room, good facilities and super staff.

Miinukset: The beds were absolutely uncomfortable and I did not sleep

Plussat: The breakfast was very good and well prepared. Staff were helpful and accomodating too.

Miinukset: Maybe the hotel can provide some milk warming facilities for families travelling with infants especially during night time.

Plussat: Very pleasant hotel situated quite central. Easy to walk into Maastrict and the lovely streets and squares. Lovely clean room that was quite different than the usual hotel "box". Pleasant staff. Good breakfast.

Miinukset: No dedicated hotel parking, so you have to pay for on street parking which can be fun to find. No hotel lift, so as the hotel has several (tall) floors, be prepared to haul your luggage up several flights of stairs. Strangely, as we were checking out, the proprietor advised us she could not take card payments. We had not prepared for this so had to seek out an ATM. This involved walking round the streets of Maastrict using Google Maps to finally locate a working and accessible ATM. This added about an hour to our check out. It would have made sense if the proprietor had advised us in advance as we saw her every day.

Plussat: I lIke the design and vibe of the hotel. Room was very spacious, comfortable bed and good shower! Breakfast was also nice!

Miinukset: nothing really

Plussat: The location and the room itself were very nice and enjoyable. We liked the layout of the room. The reception was always available and we appreciated their friendliness, their advice on sightseeing. I'd most definitely return.

Plussat: Excellent hotel with all the needed facilities (fitness, bike rental, study and relax area)... good atmosphere! Next to a design store, which is worth visiting. There is a fish restaurant next to the water - worth visiting for the moussels as well.

Miinukset: Not close the the train station (20min walk)

Plussat: Good location and facilities.

Miinukset: Really small bathroom for a non basic room. Very weak water pressure in the shower and not enough hot water. The soap on the shower was empty. The bathroom is not adequate for a 4 stars hotel. Even in 3 stars hotels I’ve seen bigger and comfortable bathrooms.

Plussat: The hotel is brand new and very very cool. Sometimes too much cool for my personal tastes, but surely very cool. For example you will find very cool slogans just everywhere: the room's key card says "love is the key!", the pencil in the room says "write here, write now" and so on. So cool. The location is fine: not exactly in the city center but at an easy walkable distance and just on the other side of the street by the port there's the Lumiere, which is a cinema and bar-restaurant which is very cool (indeed).

Miinukset: Well, the room is quite small and so are the shower and towels provided. The (good) breakfast is not served in the same building but in a bar restaurant opposite to the hotel: it's really just 10 meters walking and you don't need to cross any street, but in January one might prefer to stay inside before breakfast.

Plussat: The atmosphere is cool, nice room, industrial design, great location

Miinukset: It's the first hotel ever my boyfriend had nothing to complain about

Plussat: The rooms are very clean and roomy. The shower has plenty of space and comes with soap and shampoo. The lounging areas are cozy and there are a lot of facilities for a pleasant stay.

Miinukset: Polyester bedsheets were too warm for sleeping. Adjusting the AC to a lower temperature to compensate didn't really have any effect. It wasn't extreme, but it was slightly uncomfortable.

Plussat: Design, beddings, services (study room, fitness included into the rate)

Miinukset: Bike rental can be more flexible (the more days you rent, the less you pay)

Plussat: Localization, quiet, large bed and the design

Plussat: The staff were very friendly and helpful there's nothing they wouldn't do, would definitely recommend the Le theatre hotel and Maastricht.

Miinukset: Nothing

Miinukset: Internet pätki Huono kanava valikko tv:ssä

Plussat: What a fabulous place to stay - great staff, great room, excellent location. We will definitely be back!

Plussat: Stayed here when we saw Andre Rieu. The Hotel staff were incredible, so friendly and welcoming. We walked, with our cases, from the train station, thinking it was only 5 minutes. When we arrived, the lady said we could have rang, and she would have picked us up. The location was excellent, right in the main square. The room was nice and big, with two large window doors. Couldnt fault it, would definitely stay here again.

Miinukset: Nothing

Plussat: Good location

Miinukset: The room was smelling cigarettes although it’s forbidden to smoke inside. The bathroom was not cleaned properly. The toilet still had vomit marks from the previous people who stayed in and the sink was blocked (probably from vomit again?) and food remains came back up...on top of it the internet was not working. Worst hotel stay ever.

Plussat: Hotel? top! Location? top! Staff? top! Parking? top! Still wonder why we stayed for the 3rd time.....

Miinukset: We wanted sit on the terras for a drink at 23.00 but they were about to close the bar. However the bartender was so nice to fix the drinks and he would leave our table for last to clean up. And also enough bars on the Vrijthof.

Plussat: The location is perfect just on the square next to the Christmas market. Very clean modern hotel with friendly efficient staff, comfortable beds and lovely bathroom with a great shower and nice products.

Miinukset: It would be nice to have a kettle in the room to be able to make tea in addition to the coffee maker.

Plussat: Clean, spacious rooms, well located. Friendly staff.

Miinukset: TV was not easy to operate.

Plussat: Sijainti on mitä parhain. Aamiainen erinomainen. Huone siisti.

Plussat: Very nice place in the city center

Plussat: Apartment was lovely and spacious with our own front door

Plussat: Everything was great about the property. Room a good size, bed comfortable, shower good, breakfast was great, staff very friendly and location was perfect.

Miinukset: There is no parking as to be expected in the city centre however street parking is very challenging and if you do not have a credit card that is a “Maestro” then your card will not work in the pay machines. Some of the machines would not accept cash and therefore had to keep moving my vehicle until I could find a machine that worked. Time consuming and frustrating. The staff should be aware of this but the information was not passed onto us. The staff really should direct guests to a car park at least then the car is safe for the duration of your stay. It may be more expensive but in the end, I probably paid way more and wasted a lot of time that could be better spent enjoy the beautiful city.

Plussat: Center, parking, people, bed

Miinukset: Dusty, too small bath room, very noisy at night

Plussat: Location is fabulous , very close to city center and shopping mile.

Miinukset: Next to our apartment there was a student house and the youngsters celebrated of course new year with some drinks , loud music and lots of noises till quite late night -a bit annoying. Otherwise very nice apartment with all the needed facilities.

Plussat: The space really good, everything is perfect.

Miinukset: Check in time is close too early, around there 18:30, the reception is closed and need to call them. But we are trip here , normally can’t use phone call, if can sent key number is better.

Plussat: The location is amazing, overlooking the river and next to the Centrum. Comfortable room with basic kitchen.

Miinukset: Only requests are for an iron/ironing board and microwave oven.

Plussat: Location

Miinukset: Cant see tv well from bed or sofa in studio 1 because of shaded glass panel

Plussat: Wow room is huge, lot of light, it has a nice minimal design, all white, amazing open bath & a great bed ! Situation is ideal, quiet and close to the center in a nice area.

Plussat: The space has ultimately minimalistic and therefore outstanding design. The location is central, near the coziest cafés street in Maastricht. Perfect place.

Plussat: Location is is near the river. You can ride a bike or walk to city center. There are Not many choice for the breakfast, but food are delicious.

Miinukset: Shower is near bed and need to stay in bathtub when showering.

Plussat: Staff, location, what a stunningly beautiful place, will stay again.

Miinukset: Only niggle was the bed was way to soft for our taste, minor niggle.

Plussat: location, standing,

Miinukset: reception and way to be welcomed

Plussat: It was our wedding anniversary trip and we travel with dogs, so it was important to stay in a place where there is a big territory as well. Beautiful nature and surroundings, nice restaurant and marina at the vicinity. Staff was very helpful and welcoming. The actual place and building is absolutely amazing, rooms are spacious and modern, clean and comfy. We definitely recommend this place for couples as well as solo travellers and families. We are impressed and would definitely come back again. Thank you for making our short stay unforgettable! : )

Plussat: Everything was ok. Very dog friendly place with clean rooms.

Plussat: Great place with lovely garden. Dog friendly place.

Plussat: The property is a fantastic environment. Very beautiful gardens along the river Maas / Meuse, old but refurbished castle and coach house. Staff very friendly. And a very good and beautiful restaurant on the same property, although not the same business group.

Miinukset: Avoid at all cost the two suites Adam Love Suite and Eve Love Suite, next to the reception. These rooms have a bath tub in the same open space as the bed, but no shower facility at all, not even using the same bath tub. As such, you forgo a shower or you splash the whole room wet. The next morning after complaining about the same, initially no alternative rooms were available for the second night. After stating that we would leave then and not pay for the reserved second night, we were given two much better alternative rooms with a proper bathroom with shower. This business is completely understaffed. You start to feel sorry for the few staff, if around at all, for the amount of multitasking they are required to do (combination of reception, bar and breakfast service done by one person…). If not at the reception, you are asked to call the central number. Once in the morning this took me 3 calls and 15 minutes in total, to no avail. Another time, past 23:00 calling the same number connected me to the “Black Label Hotel Valkenburg”, the person only spoke English, and was not at all aware that calls from Kasteel De Doorenwerth were forwarded to the other hotel, let alone could help us to get in the tower rooms general staircase access, with the access door closed. Only with help of the off-duty restaurant staff did we discover a ‘hidden’ door on the other side ‘camouflaged’ in the castle wall.

Plussat: The staff was always very very friendly ans professional. The proper Cappuccino at the breakfast was italian style and hand made. The rooms are very spacey and well maintained.

Plussat: A working AC felt wonderful on a hot day! The room was very clean and a nice surprise was the fridge and coffee maker. The environment was lovely but I was disappointed with the location of the room because I thought the rooms were downstairs.

Miinukset: The room on the second floor of the tower is not suitable for older people or dogs due to too steep and dangerous stairs. (Spiral stairs). The stairwell was also awfully hot, just as if it were in a sauna. Nor do I like the fact that the shower has a direct view into the room (glass wall). The headboard of the bed was loose and there was no reading light and neither was there bedside tables.

Plussat: Close to the city center. Breakfast is ok. The minibar wasn’t working and they changed it immediately.

Miinukset: The room suppose to have a small seating area but when there is only 1 chair, you can’t really relax together. Also I believe the bed was not clean and the bathtub was small. If you stay there by yourself the room is ok. With two you can’t relax together.

Plussat: Location was great, 100m to the station, 500m to Central Square and Market square. 24h reception for when we got back at 330am to let us in...

Miinukset: Not enough water in the room. The water bottles are 20cent each... Would be nice if they gave atleast 500mil ones. Price wise it isn't cheap, although Maastricht is on the expensive side for hotels.

Plussat: Good location near the centre of Maastricht. Breakfast had a lot of options and fresh products.

Miinukset: Room we had was a bit old. Considering the money we paid for a weekend its a bit overpriced.

Plussat: The room was lovely, the bed was very comfortable and I had a great sleep.

Miinukset: Every thing was perfect and the staff was very friendly.

Plussat: Aamiainen oli runsas. Rauhallinen ilmapiiri. Lähellä rautatieasemaa.

Plussat: Clean, and confortable. Excellent relation value for money!

Plussat: Very nice accommodation. Great location. Delicious breakfast. I will return for sure.

Plussat: The check-in was very smooth and easy! The room was tiny but comfy, and most important thing is the view from the window.... woah! :0 amazing location!

Miinukset: At 1 pm we went downstairs to an empty dining room, bought coffee, and had some snacks with it (we were tired after the flight and were not planning to wake up early for breakfast). An old gentleman went into the dining room and told us it's not normal that we're having our own snacks with the coffee we payed for, and that "it's like coming to a restaurant with your own beer", and it's not allowed to eat there during the breakfast (which happened 2,5 hours ago and there was nothing and no one except the coffee machine we used). It was weird and influenced our mood for the rest of the stay.

Plussat: Great location right in the city center, lovely cozy b&b, very clean, friendly and helpful staff, comfy beds. The staff is there only until the afternoon but the place has a very homely feeling. The budget rooms are small but they are ok if you only need them for sleep. Great for independent travelers. Nice atmosphere, would love to come back!

Miinukset: There are only stairs to the upper floors, so heavy luggage can be a problem.

Plussat: Close to the city centre

Miinukset: Having booked the last room at Keizer Karelplein I was transferred to Capucijnerstraat, way less central. Although the host said it would be easy to park, I had to drive around a long time, and have a long walk to get back to the room.

Plussat: The room was small but the view was amazing. The shared bathroom was very clean and in good condition. The location was very central and perfect for our one night in maastricht.

Miinukset: It was a little noisy with the windows open but too hot with them closed. Having two single beds as a double was a little inconvenient. The bed linen could have been cleaner.