Maastricht hotellia

Plussat: Close to MECC

Miinukset: Close to the MECC

Plussat: Aamiaisella oli valinnanvaraa yli odotusten. Sijainti vähän "syrjäinen". Jos on omalla autolla liikkeellä erinomainen hotelli

Miinukset: Etäisyys palveluihin esim ruolailuraikkoihin

Plussat: Very good and professional staff throughout

Miinukset: The room needs refreshing/upgrading

Plussat: messukeskus MECC on lähellä, se on hyväpuoli, koska asioin juuri MECC:issä. Jos haluat Rauhallista paikkaa niin se on tämä

Miinukset: Ympärillä ei mitään palvelua lähellä, ei kioskia, kahvilaa tai ruokapaikkaa - olet hotelin armoilla

Plussat: sijainti+taso

Plussat: The room was very clean. Simple but comforble. Breakfast in the room was available and pretty diverse. Air-co is very good. The staff was helpful and professional.

Miinukset: Power sockets are far from the bed. No main light in the room (1 standing lamp & 2 table lamps by the bed). No conditioner. Located a bit far from the city center but accessible by public transport.

Plussat: Staff was really nice and helpful. We travelled with our dogs anew were offered a room in the ground floor for extra convenience. Breakfast was great. The room very clean and comfortable as expected.

Miinukset: It is a bit far from the city center, but well connected by bus.

Plussat: Breakfast buffet apart from the milk, it's good and it has variety of food. The girl from reception remembered me, which made me feel welcome. She was nice to put my details in the system for loyalty program. I wish I remember her name, she was one of the best attention I have got in NH Maastricht. I have been there several times and no one recognised me again never, except for her.

Miinukset: Restaurant it's a bit expensive for the quality of the dishes. The other day I ordered buffala mozzarella and tomato salad, and the arugula they put on top it wasn't too fresh. In breakfast buffet there's no hot milk a part from.the one that comes out of the machine, which looks like mostly milk powder, not very good quality milk.

Plussat: convenient hotel, cleanliness, very friendly staff, great food

Miinukset: rooms doors are slamming.

Miinukset: Accomodation had heating off, so when we arrived at night the room was cold and impossible to warm adequately for the night. Toiled was dirty and required asking another cleaning round.

Plussat: Hotellin ravintolassa oli hyvää ruokaa.

Miinukset: Ei valittamisen aihetta. Kaikki sujui hyvin. Hyvä hotelli.

Miinukset: The attitude of the receptionist was not becoming of the warm Spanish reputation of the hotel...

Plussat: Cleanliness of the room and design of the room

Miinukset: The hotel is actually far away from the centre. On booking.com, it said that it is 10 minutes to the centre, at the front desk said 25 minutes.It was also written that the hotel is right outside the centre, while you have to take the train to get to the town. I changed the hotel and chose a hotel right in the center and enjoyed my stay in Maastricht a lot anyway, despite of the bad experience with NH.

Miinukset: Location is bad. Out of the city with no services (bars, restaurants, etc.) around. The staff was not helpful. The internet is really bad. Take only rooms with breakfast included because it will be impossible to have breakfast close to the hotel.

Plussat: It is good to reach by car. The breakfast has a lot of choice.

Miinukset: The room was old and dirty. You have to pay for the use of extras like wifi, fitness and sauna. The first night our tv was broken and they promised us a new one. The next night we still had the old broken tv which was then, finally, replaced but this one couldnt be switched of the standby. The scrumbled eggs at the breakfast were cold. After we told the waiter, it was solved and new eggs were delivered.

Plussat: The hotel itself is fine, and the location is great if you need to be cloe to the MECC.

Miinukset: The hotel is horribly under-staffed, so the simplest transaction (do you have a pen I could use for a moment?) takes at least 10 minutes. Check-in took 30 minutes because there was only one person on the front desk, apparently even at the busiest times. When I asked if there was an ATM machine close by, the woman at reception answered, "I don't know. I don't use them." When I had to come to obtain a new pass key card because the first didn't work, I had to wait in line (again for over 10 minutes). Once I reached the front, it took 2 seconds to get the new card. If you value time or service, this is certainly not the hotel for you.

Plussat: Hiljattain uusittu ja siisti. Rauhallisella alueella, mutta ei liian kaukana keskustasta.

Miinukset: Ei

Plussat: Tyynyt olivat erinomaiset ja palvelu front deskillä myös

Miinukset: Ravintolan ruuat olivat hyvät mutta palvelu hieman hidasta.

Plussat: friendly and helpful staff

Miinukset:

Plussat: quiet yet good location

Miinukset:

Plussat: breakfast and free goodies

Miinukset:

Plussat: The breakfast was great, lots of fresh products, we even skipped lunch after all. Also the beds and pillows were very good; slept like a baby :-).

Miinukset: It was a pity that the room didn't have a bathtub, just a shower was available.

Plussat: Excellent service, comfort, bus connection to city centre, and value

Miinukset:

Plussat: It's a comfortable place to stay and swimming pool is pretty nice. Price for cocktails and food are quite reasonable for hotel standards.

Miinukset: The staff is cold and unfriendly. They seen to be just working for get the paycheques in the end of the month. The price charged was wrong and the receipt was not provide. I have to ask for the receipt and that's how I've found that was wrong. Room service charged but not provided due to Corona pandemic.

Plussat: The staff here are superb. Could not be more helpful in difficult Corona times.

Miinukset: There was quite a bit of noise of people coming and going throughout the night.

Plussat: comfortable

Miinukset: location

Plussat: Nothing except bed in our room.

Miinukset: First service we never liked was shuttle taxi back from Maastricht central to Hotel. At 5 pm we called Hotel to check if they can send Shuttle taxi, Hotel staff says yes , please wait. Shuttle taxi coming anytime from now. Time passed and now it 5.25 pm, no shuttle came. We called back Hotel and this time they say , sorry taxi shuttle came back to hotel. May be you missed it. Pathetic and horrible. Nothing happened like it. We were standing there from 5 PM, same place where Hotel shuttle stops and picks Hotel guests. So now in this cold we called another taxi service and this came after half hour. So basically we reached Hotel by 6.30 pm. Second service is dinner that they claim : no room service, no phones in room. Phones kept as dummy piece without cable. Very funny. After waiting for so long in the cold we came back after epic journey. we took shower and thought we can eat dinner in hotel. When we entered Hotel dinner restaurant area, women came sprinting to us asked did we reserve for food in the restaurant? We said No, then she said sorry then you cannot be served, although there is no such thing said in the reception, room booklets. We asked her is it okay if we come back after 30 minutes or so, she completely said not possible although half the space was empty. We had to go back to room and munch on those crisps which we had bought during lunch to suffice our hunger during the evening. This was our wedding anniversary celebration, thank you novotel for making this memorable and unforgettable experience. So my question if this kind of Pathetic service you give to your in house guests then how are you retaining brand value in this digital world. Pathetic Hospitality of this hotel, highly disappointed and demoralising when you hear this on a cold and windy evening during the weekend.

Plussat: Clean, top location, great staff, parking, swimming pool, children friendly, family focus, big rooms, great showers, play areas, nice view, flexible check out, 17 min walk to the heart of the city.

Miinukset: Nothing, this hotel and staff is outstanding

Plussat: Clean room and friendly staff

Miinukset: Nothing special

Plussat: the child area was interesting - the children liked it

Miinukset: the bedroom was clean, but the corridor at 4th floor smelled - probably carpets need to be changed

Plussat: Easy access

Miinukset: Roomfacilities weren't all available.

Plussat: Good location. Easy commute to city center. Staff was very helpful and friendly. Nice place for pets also.

Plussat: Staff very helpful. Minibus into town was very good. Hotel comfortable and food acceptable.

Plussat: Large, comfortable rooms; free internet access in the lobby

Miinukset: Breakfast expensive

Plussat: cleanliness, staff very friendly and food was superb

Miinukset: no

Plussat: Play area for small children; video games for older ones. Excellent and extensive breakfast buffet in a beautiful setting.

Miinukset:

Plussat: The ambience of the hotel is very relaxed and friendly

Miinukset:

Plussat: Anytime I had a question the staff was always ready to help and get things fixed immediately.

Miinukset:

Plussat: We had a very nice stay, we got a free upgrade to a larger room. The breakfast was excellent, the neighborhood was nice and quiet enough for a good night of sleep. Parking is somehow less convinient, you can park at Q-Park de Colonel, Stationsplein for 14 euro's for one day. Overall excellent and satisfied!

Plussat: We stayed in a basic 2p room, the bed was quite comfortable and there was even a pillow menu. We choose this hotel because of it's location and good value for money. Location was perfect, short walk to the city center (just across the bridge) but Wijck itself is a great neighbourhood to be in full of restaurants, boutique shops and more!

Miinukset: We did not have an AC room, outside temperature was 24C and temperature in room was still OK but on the warm side, I can imagine on warmer days it will be unpleasant. No parking option, only qpark next to central station (15euro a day).

Plussat: Friendly staff always going the extra mile, comfortable and stylish facilities, nice gym and great location :)

Miinukset: I love everything about the Design Hotel

Plussat: Nice room, large bed. Good breakfast buffet. Good location

Miinukset: Bit busy at breakfast

Plussat: Aamiainen oli runsas. Rauhallinen ilmapiiri. Lähellä rautatieasemaa.

Plussat: Very friendly and helpful staff. Great location.

Miinukset: Having my car stolen!

Plussat: Very clean and comfortable

Miinukset: Nothing

Miinukset: the rooms were too expensive for what it was, very small room without any luxurey and I paid €200/night including parking excl. breakfast. I was very dissapointed.

Plussat: Location, distance to center and parking

Miinukset: The room was small (only 1m around the bed) and gave a cramped feeling (no view). Room & Bathroom were clean, but basic, and nothing special. Even though we booked "just" a standard room, we expected more from a design hotel and for that price

Plussat: The room was nice and the bed was good. I liked tha the windows could be opene, as I'm not a lover of airco

Miinukset: The (private) bathroom of this specific (compact) room was across the corridor. You had to move between bed & bathroom with 2 cardkeys. Never have experienced that before!

Plussat: The hotel was fine for the (advertised) price and the location was spot on.

Miinukset: I booked a compact room at a specific price, when I arrived I was told "we have given you a room upgrade",however when I came to checkout and pay, I was told that the upgrade was not free and I had to pay extra. I never requested or even wanted an upgrade.

Miinukset: Room on the ground floor with window on an alley were people talk and smoke at night. Really not what you would expect for a "design" and rather expansive hotel. A lot of signature and approbation for every single thing you need in th hotel, very slow and unefficient. Anything above 50 Euro a night is too expensive in my opinion.

Plussat: The design of the hotel

Miinukset:

Plussat: the decor and design

Miinukset: the cleanliness

Plussat: It's location and a very comfortable bed.

Miinukset: The modern design of the Hotel meant that there was no dressing table and no wardrobe. The sliding door to the bathroom with it's 24cm gap above the floor seemed strange.

Plussat: The Hastens bed

Miinukset: the very noisy a/c in the room.

Plussat: Friendlyness of staff, design

Miinukset: more light in the room to read a book, place to write and use laptop

Miinukset: The very poor fitness area and equipment!!!

Plussat: Pretty standard hotel, relatively clean and not too distant from downtown Maastricht

Miinukset: Breakfast was definitely not as good as it was appearing from other comments; disappointing argument at concierge when checking out and I was forced to pay 89.66 euro for breakfasts and local taxes (that I had already paid at booking). We had to catch an early train and I decided not to argue and to claim at a later stage I have asked to receive a refund and wait for answers.

Plussat: Everything good service,location,good rooms,good breakfast.

Miinukset: not that I can think of

Plussat: Meeting people who were also stuck therefor their sins. Breakfast bread was good.

Miinukset: Most of the xperience

Miinukset: I have missing items from my room after the housekeeping cleaned my room, I have inform the management but they did not do anything

Miinukset: cleaning very bad Staff not supported

Plussat: We liked everything; lovely room,great staff, ample facilities, safe / secure location and a great breakfast choice. [Please mail me the guide to other Golden Tulip hotels].

Miinukset: Nothing to dislike.

Plussat: The location of the hotel was in accoradance to my needs.

Miinukset: The unfriendly hotel personel at the reception desk.

Plussat: Friendliness of reception staff

Miinukset: The hotel advertises pay for view TV this wasnt working in my room but I didnt speak to reception about this.

Plussat: We really enjoyed the breakfast, especially during the weekend

Miinukset: Disappointed with the service at front desk, had to ask 3 times if our rooms could be on the same floor before she said yes; wanted to charge us breakfast for the children even though our bookings said it was free for them,; booked taxi and it was a group taxi with 15 people in it, so I arrived late at my meeting.

Miinukset: I booked two nights on line and was charged 62-30 euros per night & when I decided to stay another night which I asked for on first day of stay .so when I came to check out they charged me 79 euros for the extra night which I found a little steep!

Plussat: The service was excellent.

Miinukset: The aircon in the room was too noisy and not working so well.

Plussat: Erikoinen sisustus. Aikaiselle poislähtijä sai eväät mukaan. Kyllä oli kiva, kun kentällä vielä kahvio kiinni ja koneessa vain patukka. Tämän erityispalvelun arvo nousi, kun ei välilaskunkaan aikana olisi ehtinyt kahviossa käymään ja seuraavassa koneessa vain sämpylä . Perillä Suomessa klo 14. Lisäksi hotellin aulassa oli koko ajan omenoita tarjolla.

Miinukset: Aulan liukkaus.

Plussat: The friendly staff and the pool table.

Miinukset: There was no swimming pool and the work out room was very small.

Plussat: Spacious room, comfortable 2m long beds

Miinukset: Frequency of nearby public transport (bus 51) dropped from 30 min to 1 hour service after ca 9pm.

Plussat: The cleanness and friendly staff. Also the free bus shuffle to town and the taxi deal was brilliant for going to town and back

Miinukset:

Plussat: Breakfast.

Miinukset: Above all, decoration.

Plussat: Person im charge at the reception was extremely accomodating and flexible and managed to got us a breakfast package before 7 right wjen I had to leave for my train

Plussat: Kiva henkilökunta ja ihana aamiainen. Persoonallinen sisustus.

Miinukset: Pölyistä.

Plussat: The location is good, in front of central station and in a nice neighborhood Wyck.

Miinukset: The “design” was terrible, just looked like secondhand shop. The showerhead was disgusting. Rest was oké.

Plussat: Great service, facilities & staff

Miinukset: Everything was amazing!

Plussat: Ystävällinen palvelu. Tullessa tarjottiin jopa kulhollinen keittoa. Hyvä aamupala.

Plussat: Great place to stay, easy to walk to city center lovely place would stop again . . My husband had the breakfast sàíd it was lovely and was plenty of it

Plussat: Location was ok

Miinukset: Difficult to maintain distance. Small. Not a comfortable room nor bathroom. More a student hotel

Plussat: The location is perfect. It's right next to the train station and very close to the city centre. in the neighbourhood are a lot of bars and restaurants. The rooms are clean and there's everything you need in the bathroom.

Miinukset: There are two buildings and i think the main one is way nicer and also the double rooms look "fancier" on the picture. We were staying in a triple room and i was missing the "flair" of the other part of the hotel

Plussat: The lobby was very comfortable and the staff was very accommodating.

Miinukset: The room was somewhat crowded with furniture and decoration items. More room to open up large suitcase is needed.

Plussat: Nice bathroom and very reasonable bed. Located 1 minute from the train station and in the city center.

Miinukset: Medium size room, which was really too small. Wonder how a small room looks like. Room was almost empty with a very cold atmosphere. Lift was slow and service so-so.

Plussat: the soup as we arrived

Miinukset: The lighting in the room is very poor and the bathroom fixures are adjusted for tall people, which makes it hard for shorter people to use comfortably

Plussat: The bed was very comfortable and the room was quiet.

Miinukset: The table setting for breakfast was like a youth hostel. One long table with chairs very close to each other. It was absolutely uncomfortable.

Plussat: The manner of sitting togehter on long tables at breakfast. Warm soup.

Miinukset: mattres was far to smoth

Plussat: Wonderful, cosy, very unusual, friendly family like atmosphere. Everybody is smiling. I have not had such great hotel experience in a long time. Perfect breakfast, with wide selection of food and beverages. Lots of small, friendly and very hospitable ideas. We came from Belgium after two days - what a contrast. Don't ask me about Belgian hospitability...

Miinukset: Nothing. I beg the hotel management and staff: please continue to do what you are doing for long! :))

Plussat: Erittäin viihtyisä ja tyylikäs hotelli. Hyvä sijainti rautatiaseman lähellä, ja lyhyen kävelymatkan päässä keskustan kaupoista ja ravintoloista. Suosittelemme ehdottomasti kaikille.

Plussat: comfortable room, large bathroom, very good breakfast, easy parking

Miinukset: no coffee maker in the room, staff a little bit unpleasant

Plussat: Quirky, idiosynchratic hotel with a unique ambiance. Very pleasant and helpful staff. Very close to the station and near the city centre.

Miinukset: The vending machine was out of order during the two days of our stay. Lack of toilet rolls. No bedside table.

Plussat: clean, contemporary hotel. Close to station. Friendly staff. Price was within my budget.

Miinukset: There was construction going on while I was there and the room felt like it was completed the day before because you could still smell the fresh wood.

Plussat: good location, nice and clean.

Miinukset: room was very small - large bed, so not much space around it!

Plussat: All of it was fine

Miinukset: I like to have something to eat/drink in my bar in the room, other then water (as only point for room for improvement)

Plussat: Everything perfect, as usual.

Miinukset: Not applicable.

Plussat: Excellent friendly staff, particularly in the dining areas.

Miinukset: There was a lack of socket/charging points.

Plussat: Really enjoy staying at this hotel. The rooms are excellent, spacious, clean. Breakfast buffet has such a wide variety of foods and the dinner buffet was just as good. Staff friendly and helpful. The spa is clean with excellent facilities.

Plussat: The comfort of the room. The breakfast. The free parking. The Maastricht Exhibition Center was just a 10-12 minutes walk.

Miinukset: The amount of parking spaces was not enough to accomodate all the guests cars.

Plussat: So clean! Great wellness area! Good breakfast!

Plussat: Family room worked quite well for us (2 adults plus 2 toddlers). The indoor pool was also very appreciated. There is a free shuttle to the city center in the morning, also useful.

Plussat: That I was able to have diner even at 20.30 in the Bar.

Plussat: The hotel facilities and the room are nice and the hotel is very clean. Free parking.

Miinukset: It is a bit far from the city centre. No problem if you have a car (the hotel has a free parking) but it can be annoying if you don't. The wireless connection in the hotel was not free - no big deal but rather unusual.

Plussat: Good hotel, spacious bathroom. Friendly staff.

Plussat: The lobby was nice.

Miinukset: I wanted to have two days with sauna to relax. You offered the hotel with sauna but I had no saune. Than I found pornojournals in the room.I Asked coming from shower to bring me batteries for the tv guidance- the personal told me to wear clothes and come down myself! No water on the room, no minibar and no sauna!

Plussat: Very helpful staff, although not too knowledgable about the neighbourhood.

Miinukset: It was quite dusty.

Plussat: The staff was great, quiet room, had a very nice stay.

Miinukset: too far from centrum to reasonably walk.

Plussat: Excelent bar with very good staff. Reception efficient and friendly for both check-in and check-out

Miinukset:

Plussat: Breakfast was excellent!

Miinukset: The lack of a fridge in the standard rooms is annoying

Plussat: Check-in: friendly, professional. Room and bathroom large, spotlessly clean. Breakfast: wonderful, at 12.50 Euro value for money. Free parking is nice. Would stay there again.

Miinukset: It is about 45 minutes walking from downtown, and taxis not always available quickly. For us, walking was no problem, but may be for those who prefer to be closer to the touristy part of Maastricht.

Plussat: very clean and comfortable, nice environment, reasonable price

Miinukset: it is too far away from the city centre and there is no supermarket/restaurant nearby, there is a bus which stops in front of the hotel but it only goes every half an hour

Plussat: Nice clean room. Perfect location. Very friendly restaurant staff during breakfast. Good value for money

Miinukset: The check-in could have been a bit faster.

Plussat: very nice location and friendly staff

Miinukset: rooms a bit smaller yen normal

Plussat: The hotel grounds and the lobby were fabulous

Miinukset: The room was not clean, there was a lot of dust on the bed frame and light covers

Plussat: We went there for the weekend: the location is beautiful and the hotel itself nice and modern.

Miinukset: We book a comfort plus suit and we were quite disappointed in finding out that the bed were actually two single beds attached to each other, making the staying somehow uncomfortable. The breakfast was unfortunately a disaster: due to Corona they were probably not prepared to serve that amount of people, resulting in a very poor service.

Plussat: Large and beautiful grounds, perfect for young children. Great restaurant. Friendly and multilingual staff. Very nice and sound-proofed room with comfortable bed. A beautiful and extremely friendly orange cat!

Miinukset: The curtain didn't sufficiently block out the light in the evening, which is difficult for putting babies and toddlers to bed (it also makes them wake up very early with the long June days).

Plussat: Location in English landscape style park where we could sit on the grass under a tree with a drink. Cycle distance to centre of Maastricht. Good Covid rules eg breakfast brought on a tray instead of buffet

Miinukset: Rooms had limited space to put stuff. Eg next to bed and in shower. Extra shelves would have been handy. And no tea snd coffee making facilities in the room

Plussat: Amazing location, beautifully furnished and laid out. Nice restaurant, sweet rooms. Cheap bikes to rent in order to go to the city

Plussat: Warm room beautiful surroundings

Miinukset: no

Plussat: we enjoyed the postition and ambiance of the hotel, We thought the menu could have been a litle more extensive and it would have been nice to be able to swim and relax in a sauna.

Plussat: Very easy and safe parking. Has Wifi. Just on the outskirts of the city, with lots of greenery.

Miinukset: Very difficult to find. Staff seemed uninspired. Large groups of locals use this hotel for parties and diners.

Plussat: the historical setting and the beautiful garden

Miinukset: would have liked more explanation in English (and not mainly in Dutch) about the history of the place

Plussat: The hotel gardens are fantastic, and the hotel is picturesque.

Miinukset: Twin beds instead of a double in the room. The noise of the other guests at 1a.m.

Plussat: Great location!!! The hotel is located in one of the most beautiful place around Maastricht

Miinukset:

Plussat: Very attentive staff: at the reception, at the bar, during lunch and dinner! Great surrounding/park, nice premises, tasty food, good atmosphere.

Miinukset:

Plussat: Excellent breakfast, free internet (only 2 terminals)

Miinukset:

Plussat: The beautifull building

Miinukset:

Plussat: The athmomsphaere

Miinukset:

Plussat: location, comfortable beds

Miinukset: double beds or a window in the room would have been nice

Miinukset: Lavuaari olohuoneessa

Plussat: Mielenkiintoinen hotelli, erilainen mutta onnistunut design. Hyvä sijainti keskustassa. Mukava ja auttavainen henkilökunta. Erittäin siistit huoneet.

Plussat: Hyvä sijainti, kohtuullinen hinta, siisti.

Miinukset: Lasiovi vessassa.

Plussat: Room is great with the window facing the road. Location of the Hotel is excellent, near the train station. Breakfast was great, lots of variety. The decoration is unique. The person who was looking after the food and table was nice, too.

Miinukset: To look for the room in which floor was a little bit complicated.

Plussat: Cleanliness, location, unique interior design, staff friendliness.

Miinukset: For our short stay, it was really good, but for a longer stay (over 2 nights) more storage space would have been necessary (e.g. shelves). It’s a minor detail for an otherwise great stay.

Plussat: Cool decor. Good breakfast.

Miinukset: Unfriendly staff at front desk. Really perfumey bath products.

Plussat: Hotellin sijainti oli minun kannaltani loistava, koska tulin ja lähdin kohteesta junalla. Hotelli siis sijaitesee rautatieaseman läheisyydessä. Hotelli oli erittäin siisti ja rauhallinen. Kaupungin keskusta ei myöskään ole kaukana. Lyhyt kävely, kauniissa kaupungissa.

Plussat: Good value

Miinukset: While it was fine the hotel might benefit from a slight refurbishment

Plussat: Very good location, half of the staff were friendly.

Miinukset: Very cold water in the pool and very poor decoration. The hotel definitely needs renovation- it has a huge potential.

Plussat: Hotelli lähellä KLM bussipysäkilta,keskustaa ja vanhaa kaupunkia.Hotellissa on uimaallas.Hyvä,että hotellissa on yhden hengen huoneita,koska matkustan yksin.Huone on hyvin varustettu.Vihtyisä baari - hyvät hinnat ja erinomainen palvelu.

Plussat: Loistava sijainti. Ystävällinen henkilökunta. Siisti.

Plussat: Loistava sijainti,ystävällinen henkilökunta, lämmin uimaallas,viihtyisä baari ja ravintola,huone oli rauhallinen ja tosi vihtyisä:iso TV,mukava sänky,hyvät kalusteet,vedenkeitin,tallelokero ja jopa mini jääkaappi.

Plussat: The location is perfect. The restaurant was pricey but very elegant and the food was good.

Miinukset: We found a bug in the room.

Plussat: A warm welcome, a comfortable, clean room and a great breakfast. Good secure parking also. Good bar food. I have stayed here before and will undoubtedly stay again. Good value for money.

Miinukset: The kettle in the room did not work for my morning tea!

Plussat: Location was good

Miinukset: The room was too warm and much to noisy. Also when the windows were closed, airco did also make too much noise for sleeping. Also did i have to paid more because i had switch dates because of covid19. Also was the swimingpool too cold.Boo

Plussat: Breakfast was good. Continental and english. Good choice, but very expensive

Miinukset: Pillows were very bad. Rooms were old and bad lighting in the rooms.

Plussat: Swimming Pool and Very good breakfast even during covid.

Miinukset: No bottles of water in room and no bathrope even when changing rooms of swimming Pool were closed.

Plussat: Location, room

Miinukset: Bed

Plussat: The ability to enjoy some peace and quiet - I slept well after a nerve-wracking previous month!

Miinukset: Probably the requirement to pay at the end. No free rooms, damn it!

Plussat: Comfortable bed, good bathroom, fully equipped bedroom (bureau, wardrobe, lounge chairs, tea & coffee etc) - all I would expect in a hotel room. Decor is minimal but functionality is complete. Quiet decor - no self-conscious tacky "designer" rubbish that one sees too often these days. Ideal location for train, city centre and business. Warm, friendly, helpful staff. This is a place where one can rest or work in comfort. I have stayed here before and will stay here again. This time I was here on business but my wife also joined me, and is full of praise for the place.

Miinukset: What's not to like? (Note for below questions: I have not read the guest reviews but there is no "Don't know" response button. So I have put "Yes".) In "reason for choosing", I would pick all of them, so have entered "other".

Plussat: Excellent location, being good for both the city centre and the train station. Good bar and restaurant. Standard of the deluxe room was good. Bonus was the hotel swimming pool.

Miinukset: Reception area is a little on the shabby side (although the other common areas are reasonable).

Plussat: Staff always pleasant - food good

Miinukset: Only one english TV channel and old style TVs that you get interference from your phone on every few minutes

Plussat: The location was very convenient botht to the main railway station and the town center. Parking facilities were good and the hotel was esy to locate. The room was equipped with a refrigerator for personal use.

Miinukset: Rather inefficient. We waited for several hours for room service to dry clothes. Later we were dealy 20 mins. since we could not exit the underground carpark. The breakfast is extremely expensive. The room lacked storage for clothes. There were a few draws but no cupboards with shelves to allow you to unpack for a longer stay.

Plussat: Vanhan osan arkkitehtuuri. Autotalli. Helppo sijainti autolla kaupunkiin saapuvalle.

Miinukset: Buffet-aamiainen oli ehka hieman turhan hintava, toisaalta henkilokuntaa oli riittavasti pitamassa systeemin toiminnassa. Huone takapihalla muutama kymmenen vuotta sitten rakennetussa ja sittemmin nuhjaantuneessa lisarakennuksessa oli ok mutta ei houkuttele palaamaan, jos muita majoitusmahdollisuuksia on tarjolla.

Plussat: Location, parking lot, rooms were comfortable enough

Miinukset: Rooms and rest of the hotel were not really in-line with eachother. Rooms surprisingly updated, rest of the hotel was slightly out-dated

Plussat: Proximity of the train station

Miinukset: no value for the money. Too much noice from the bus station. Outdated room interior.

Plussat: Hotel rooms were of good size and clean

Miinukset: breakfast was expensive and average

Plussat: Dinner and the excellent service

Miinukset: Checking out was difficult as the noon deadline was not flexible. My wife had to clear out and wait elsewhere for me to return from my meeting.

Plussat: Room was excellent - nicely appointed and very comfortable.

Miinukset: The restaurant was empty - was this a piblic statement or because of the atrocious weather? Limited menu.

Plussat: Locations is really central, rooms were clean and the staff is very friendly

Miinukset: Rooms have really bad sound isolation. I could hear the neighbors talk and could hear their music as well. I could even hear the lyrics from the song that they were playing, so you can imagine how noisy it was. I was woken up because of this. Due to this I wouldn’t recommend to stay.

Plussat: I was stunned by the fact that this hotel has got it all... it's clean, people are cool, the rooms are super nice and everything is within walking distance!!! I hope TSH you guys keep up the level of service as it's awesome, exactly what people want!! Thanks again for a great weekend!!!

Miinukset: Everything was perfect, so nothing to dislike!!

Plussat: Comfortable studio with unique design, great location, parking in front of the hotel, great staff, cleaned the room for us later in the day on request and provided excellent service overall.

Plussat: Good location within easy walking distance of the city center and main attractions. Parking nearby for 14 euro per day. Easy checking/out. Friendly staff and very clean room.

Miinukset: Was refused entry to the Rooftop bar as they said they were full, we understand Covid 19 but they should make facilities available for hotel guest to get a drink, especially as no mini bar or fridge in the room.

Plussat: The friendly helpful staff and the quirky facilities. It was comfortable and had very interesting nooks and crannies to explore. Very original concepts. Close to the Andre Rieu Concert and all restaurants.

Miinukset: It suited our needs, not much could have been better

Plussat: Well this was my first stay with with STAYOKAY, to extend i liked the place. Location is fabulous pretty close to the river, beautiful river view.

Miinukset: Nothing specific i didnot like, but since it was my first time in Maastricht and all of sudden on 15th of March i was asked to leave as i was informed that the are going to close it. I was not expecting this , but i do understand due to this chinese virus things took that ugly note.....but i was really panicked, had no idea what to do where to go...it was at 8 PM me having 2 trolley bags..no place to go...O god. I was really tense... but no worry somehow i managed. Great learning experience. Staffs in particular were supportive specifically Ms. Tessa was very kind and suportive, she supported me the best she could alongwith another girl and a gentleman ( i donot recall their name sorry).

Plussat: Clean room for reasonable price, friendly staff

Miinukset: Only one thing - a little cold room and bathroom.

Plussat: The staff was very friendly. The location is perfect, terrace with view on the Maas, close to city center and parking lot next to the hostel (10€ per day).

Miinukset: The hostel is more a mix of hostel and hotel. I am used to have a shared kitchen in a hostel. Soap and bin in the bathroom would be nice. Everytime someone closed a door close to our room our room door vibrated and it was very loud. Unlucky us there were people going out every 10 minutes till 1 am. As we were one of the first guests some things seemed a bit "work in progress" (menu card, not fully equipped bar) but it didn't compromised our stay as the bar tender was very kind and helpful. (Sorry, it is a very german nitty-gritty review. We enjoyed our stay very much)

Plussat: It's very beautiful and with modern design, and there are almost 5/6 rooms with views to the river and are great.

Miinukset: You cannot parking outside without pay. And it's very expensive (from 8am that you start to pay to 10am that is the check out is 3€!). The check out is too soon, 10am. No free wifi in the lobby neither rooms.

Plussat: It located at a special place, the scene is not bad, and valuable as the price.

Miinukset: The bed has some problem, easily making noice to disturb others.

Plussat: Everything was new and clean; good location, bar and decent breakfast.

Miinukset: Too expensive. and internet should be free. overall, not worth the price. backpackers are not made of money and dont care about fancy looking accommodations. I would only recommend this place because it's the cheapest by comparison, but I will emphasize that it's overpriced.

Plussat: everything was clean, people were fun and it has a good location. Good breakfast and god bar!

Miinukset: It's too expensive and not worth the price. It has been designed by a designer, but backpackers don't care abt how fancy it is. The price of internet is shameful, considering you pay at least 29 euros per night.

Plussat: Breakfast

Miinukset: The comforters were so lumpy and uncomfrtable

Plussat: Hyvä sijainti keskustassa ja hyvä hintalaatusuhde

Plussat: Aamiainen ja henkilökunta.

Miinukset: Hotellivahvistukseen ohjeet miten juna/bussi-asemilta pääsee kohteeseen ja vaikka GPS-koordinaatit.

Plussat: It was generally clean. You got what you paid for.

Miinukset: Too difficult to find. Ended up unable to have dinner as we walked all over the place trying to find the hotel. I thought the receptionist was a little indifferent. Mainly however I was surprised that no towels were provided nor soap. I would have paid a little extra for this. We did not have these items with us so I had to use a sheet to dry my face. The absence of soap was very disappointing. Also the mattress was sweaty.

Plussat: It was very convenience place,wonderfuly located front of Maas river. We could walk to the station,city center, museum, and also famus underground grotto. There were enough choices at the breakfast.

Miinukset:

Plussat: Frienly knowledgeable staff. Good location.

Miinukset:

Plussat: Location

Miinukset: No

Plussat: the rooms are clean, the restaurant and patio nice + spaceous. the location is good: next to a park+the river and just a shot walk from city center. very good value for money!

Miinukset:

Plussat: Great location

Miinukset: No double beds, overall a bit dated

Plussat: Location was perfect, right in the center. Friendly employees, helpful.

Plussat: Location

Miinukset: (1) unprofessional staff at check in - changes to my booking without informing me but insisted they did with inconsistent explanations. (2) room door is thin and you can basically hear everything next doors (3) very uncomfortable mattress and room is very outdated. mirror light was broken. If you want a relaxing stay and doesn’t need to be right in the center - go somewhere else. I definitely will not stay here again.

Plussat: I have been coming to DuCasque for many years and am always greeted warmly and welcomed back by the staff, which is very nice. The location is exceptional, and I love looking out the windows onto the Vrijthof at breakfast.

Miinukset: ?

Plussat: very well located in the town centre, in a art deco building at the main square

Miinukset: a bit old, but charming. Breakfast only until 10 hrs am

Plussat: Did not have breakfast

Miinukset: The shower, water pressure horrible. Shower hose to short, tub too narrow with the hap hazard shower door.. Room was comfortable. Great location.

Plussat: Very clean, lovely breakfast, located in the town centre. Could not fault

Miinukset: Although it is classified as a hotel, there was no restaurant or bar

Plussat: Very central. Very friendly staff.

Plussat: The personnel that was there upon arrival were magic.

Miinukset: EVERYTHING ELSE!!!!!

Plussat: Friendly staff- excellent central location but quiet.

Miinukset: Charges for extras- parking ,internet and breakfast very steep.

Plussat: Very convenient. Easy to get to, on the main square and within range of many restaurants and shops. Maastricht is a very interesting town and there is a lot to see. The staff is friendly and helpful and the hotel is definitely unique

Miinukset: The first room we were shown was very small and dark. We upgraded for E20 per night to a larger room which was (unfortunately) facing the main square and noisy. The lighting in all rooms is not very good--we found it difficult to read.

Plussat: Yes it was sufficient, the hotel is in a great, very convenient location. The breakfast was great and the lady who served it was lovely! The beds were comfortable.

Miinukset: My room was on the street side it was very noisy which made my jet lag last longer than it should have, but I was moved thankfully. Some of the concierges (a younger fellow) didn't know much about the city, they should know everything there is to know about Maastricht, Cleaning service should remove dirty coffee/wine cups every day.

Plussat: Friendly and helpfull staff. Big room and quiet. We liked the old world charm of the building and the marlbe decore. It was hot at the time (the hotel is not airconditioned) and the staff installed for us an oscillating fan.

Miinukset: No

Plussat: Breakfast is not great.

Plussat: The location is unbeatable. Staff was friendly. Room always seemed to be thoroughly cleaned.

Miinukset: We thought it was odd that there were no face cloths in the bathroom, just paper towels.

Plussat:

Miinukset: Breakfast OK, display a bit amateuristic

Plussat: The view from the dining room window and the two lovely ladies who ensured we had the best "seat in the house" every morning!

Miinukset:

Plussat:

Miinukset: rooms on plaza very loud at night due to restaurants under windows- windows did not seal well

Plussat: the room was clean, comfortable and had a balcony also very good central locationm in the city

Miinukset: it would be nice to have tea and coffee making facilites in the room, rather than just at reception

Plussat: It is practically in the city center. The receptionists are friendly and the bar, which is open till midnight, has reasonable prices.

Miinukset: The shower was quite far away from the room. The sink in the room is of the British type - hot and warm water faucets are separated.

Plussat: Excellent as B&B and active people

Miinukset: None

Plussat: Location

Miinukset: Room space.. lack of any amenities

Plussat: Great location and nice experience

Miinukset: Staff was extremely unhelpful and unfriendly. The room was overprice (maximum I would find reasonable for such a double room is 50 euros, in peak season)

Plussat: Hyvä sänky, uni maittoi. Sopiva sijainti. Huone oli kyllä ahdas ja we/kph postimerkinkokoinen mutta ajoi asiansa.

Miinukset: Honetila oli ahdas. Yleisvakutelma sokkeloinen ja kaipaisi remonttia

Plussat: The night receptionist was very very kind and polite. The location is also nice (close to the center).

Miinukset: The rooms are really small but it was enough for a 7 hours sleep. It's strange to have the shower next to the toilet but it was ok! It could be cleaner.

Plussat: Everything was perfect in this hotel, staff, room and view. Sleeping on a boat gives a special kind of energy, and has a highly therapeutic effect. It was like waking up in a fairytale.

Plussat: Sijainti on mitä parhain. Aamiainen erinomainen. Huone siisti.

Plussat: Front desk was exceptional and the restaurant on the ground floor was superb. Bathroom was beautiful and well appointed.

Miinukset: Overall our room was noisy, various bangs and cracks in the night made for a rough nights sleep. The ventilation intake was in the bathroom so when any air moved the bathroom door creaked. Oh yeah...there were a number of odd steps up and down in the hallway and even our room.

Plussat: Nostalgic old building with a lot of history. Great atmosphere, service in the restaurant and the food was good.

Miinukset: Hotel part is not on all counts maintained and fairly basic.

Plussat: Very comfortable beds and excellent location

Miinukset: A gym at the hotel would be the icing on the cake

Plussat: Breakfast was good; very nice and helpful staff; room was clean and quite large which made me feel like i'm in a house and not hotel (nice feeling)

Miinukset: Beware that some rooms are in the second building across the road (10 meters apart) and for some people it might be inconvenient. Personally, we didn't have problem with that

Plussat: Good price and very friendly staff

Miinukset: Rooms a little bit noisy

Plussat: great breakfast, great position in city. we love the room with a comfortable terrace.

Miinukset: almost nothing, only the temperature inside the room at check-in, too much cold. But it is quickly heated.

Plussat: The location. And the bed was good.

Miinukset: We arrived later Friday. At first we got an awful room. No views and it was as if you were standing in the kitchen itself. After some discussion we got another room which was much better. I don´t understand though that they ask the same rate for such different rooms.

Plussat: Good location, good breakfast.

Miinukset: Was a little bit too cold. No air condition.

Plussat: Keskeinen sijainti, helppo löytää, hyvät (mutta kalliit) parkkipaikat autolle.

Miinukset: WC-oli hieno mutta ei kovinkaan käytännöllinen. Arkkitehdin sijasta olisi voinut enemmän käyttää maalaijärkeä. Esimerkiksi pyyhetelineen sijoitus suoraan WC-pytyn päälle oli tosi ihmeellinen.

Plussat: The staff were very helpful and the small touches were lovely - fresh fruit and cakes in the lobby were very nice. The breakfast selection was good. The location was great and there was lots of information about nearby restaurants.

Miinukset: The room we stayed in wasn't quite as clean as it could have been, i dropped something on the floor that rolled under the bed - wasn't very pleasant to say the least!!!

Plussat: Room comfortable and stylish, fabulous evening meal in the restaurant, and excellent breakfast food

Miinukset: Very busy at breakfast, felt a bit like a canteen

Plussat: Perfect location for visiting Maastricht. Right next to the Saturday flea market.

Miinukset:

Plussat: Great Hotel

Miinukset:

Plussat: Breakfast and location of the hotel

Miinukset: Reception from the staff was poor and no hospitality, hotelparking was full I should have made a reservation for the parking, no suggestions from the staff, I had to ask for other options to park. Further the minibar : only 2 bottles of water nothing more (if you make advertisement with a minibar than it must be full in my idea.)

Plussat: Pretty central. Has a sink in the room so that good.

Miinukset: Room was pretty so. So that the door was hard to close because of the bed. The bathroom was pretty small too. Other than that it was good.

Plussat: Very nice place, perfectly located.

Plussat: So good, there was abundance

Plussat: Very nice accommodation. Great location. Delicious breakfast. I will return for sure.

Plussat: Great location right in the city center, lovely cozy b&b, very clean, friendly and helpful staff, comfy beds. The staff is there only until the afternoon but the place has a very homely feeling. The budget rooms are small but they are ok if you only need them for sleep. Great for independent travelers. Nice atmosphere, would love to come back!

Miinukset: There are only stairs to the upper floors, so heavy luggage can be a problem.

Plussat: The room was small but the view was amazing. The shared bathroom was very clean and in good condition. The location was very central and perfect for our one night in maastricht.

Miinukset: It was a little noisy with the windows open but too hot with them closed. Having two single beds as a double was a little inconvenient. The bed linen could have been cleaner.

Plussat: The location: centrally located in Maastricht close to university and picturesque parts of the city.

Miinukset: The noise within the building and from the street. Double glazing or improved secondary glazing would be recommended. Within the building the walls ought to be insulated. the welcome notice point out that the building is old and therefore noisy, but this does not have to be the case. Noise from the wooden staircase cannot be removed, but the walls vibrated when the occupants of the next door room entered and left. This I believe to be unacceptable, even for a budget hotel.

Plussat: ewerthing was really easy..nice friendly staff,and great location.Even parking is only 400 m for only 6 eur per day.For sure I will come back.

Plussat: The hotel is right in the centre of Maastricht and the rooms at streetside have an amazing view. The showers and toilet are always clean. We received towels and soap, which was a nice surprise.

Plussat: Staff is very friendly, the breakfast is perfect and the location couldn't be better.

Miinukset: There's no "tea facilities in the room.

Plussat: location was excellent

Plussat: location was very good

Miinukset:

Plussat: Fantastic, friendly helpful staff and owner; lovely bright spotlessly clean rooms, excellent buffet breakfast, bed superbly comfy!

Miinukset: None!

Plussat: The hospitality of the staff, the location of the hotel, the cosiness of the room

Miinukset: The beds were quite easy to move and therefore not very useful as a double bed

Plussat: Spotless condition and facilities in room

Miinukset:

Plussat: Location, cleanliness, friendly atmosphere, ample breakfast

Miinukset: There was no staff available upon arrival. Fellow guests told us we need to pick up our key from the staff of a restaurant nearby.

Plussat: Ilmastointi tuli helleaallossa tarpeeseen.

Miinukset: Pysäköinnin hinta todella korkea.

Plussat: The location is great, walking distance to everything in the centrum. A nice big room too.

Miinukset: The walls are very thin and the building is a bit old fashioned in need of some renovation.

Plussat: Vaikka huone oli pieni ja vino kattoikkuna, jonka alla vuode oli, se oli yksilöllisen romanttinen sisustuksensa vuoksi. Paikka oli myös sijaintinsa vuoksi hyvä: kanava, nähtävyydet, ruokapaikat ja shoppailu lähellä. Autopaikkojakin oli. Hauska oli myös automaatti, joka nappia painamalla alkoi puristaa mehua tuoreista appelsiineistä. Kahviautomaatissa hyvät valinnat.

Miinukset: Aamiaistarjotin tuotiin pöytään, hyvä mutta vähän. Autopaikka ja aamiainen suht´ kalliita. Ehkä aamiaiseen sisältyi kuohuviinilasillinen, jota tarjottiin, mutta eihän autoilija sitä voinut ottaa.

Miinukset: Hotelli oli ylibookattu, oli järjestetty toisesta hotellets huone meille onneksi. Saatiin huonot ohjeet miten löytää parkkipaikka ja meni toista tuntia ennen kuin päästiin perille

Miinukset: The parking cost 25 euros for 24 hours. It was not the fault of the hotel. All parking in the area was expensive.

Plussat: Aamupala runsas ja pidin henk.koht. palvelusta aamiaisella.

Miinukset: Aamupala alkaa (ainakin viikonloppu) vasta klo 9.00.

Plussat: The breakfast was great and the staff was very helpful and friendly. Everything was kept very clean and neat. The whole hotel still has the old wooden beams giving it a really nice and historic touch.

Miinukset: The room could get really hot at night and the air conditioning unit was not working very well while the windows would close very easily.

Plussat: Design, location, price

Miinukset: None

Plussat: Good location and friendly personnel.

Miinukset: Standard Room (top Floor) is not a 4* type room. Accommodation was basic.

Plussat: Property and staff were great.

Miinukset: Air conditioning in rooms was not working.

Plussat: Awesome staff. Really friendly. Good breakfast

Plussat: The hotel is beautiful and the staff are very friendly.

Plussat: The hotel was well located for us and the hotel rooms were nicely decorated and comfortable.

Miinukset: As we were in Maastricht to enrol our daughter into the university, the internet was an important part of the reason we chose this hotel. Not having internet was an inconvenience to us. Also, the stairs were steep and a lift would have been useful.

Plussat: Its Location was good

Miinukset: Hotel room needs a little modernizing

Plussat: Central loacation was very useful to us because we were there to do business at Jaansen Nautique. We loved the view of the river and town.Very pleasant room, comfortable beds, especially nice bathroom. Helpful staff. The on-line booking price was very reasonable.

Miinukset: There was wifi advertised and that was one reason for booking the hotel. It actually did not work in our room nor in the lobby. Even a hardwire connection did not work. We were unable to access the internet and that was dissappointing.

Miinukset: Even though your e-mail confirmed that there was no extra charge for our 8 years old child - John at reception denied that you contacted him and charged extra.

Plussat: Location

Miinukset:

Plussat: location and pleasant staff

Miinukset: lights in hotelroom were not enough

Plussat: we were in an apartment just opposite town hall so it was very central

Miinukset: since the apartment is not part of the hotel and is a few minutes walk away, cleanliness is an issue. floors and dishes were not clean.

Plussat: well positioned by river and convenient for all parts of the town on foot Very comfortable bed Excellent breakfast Parking (at extra cost) was very convenient and secure

Miinukset:

Plussat:

Miinukset: Reception is not situated next to the entrance and it gives you the feeling they don'y notice who comes into the hotel. Hotel room was small, clean, but value for money was poor. Furthermore, the area is close to the Markt, but strange people hang around the street, lot of foreign cars (drug tourists?).