Maastricht hotellia

Plussat: Breakfast was nice And staff very helpful

Miinukset: Asked for downstairs unit but was given one on top floor ..had to negotiate very narrow steep stairways..we are 77 and with knee problems found it very difficult....they were kind enough to carry our cases

Plussat: Great location for easy walk into city centre also nice and quiet.

Miinukset: Nothing

Plussat: Location was super, everything about our stay was excellent,I love the fact that after our journey we were offered tea before we went to our room., that was very welcome. Our 4th visit to Maastricht and so far our best. Will be returning again thats for sure.

Miinukset: Room was a little tired could do with updating, but we did not come to stay in the room, so it did not stop us from enjoying our stay.

Plussat: Susan was friendly, welcoming and helpful. Excellent breakfast. Really enjoyed our stay.

Plussat: We were given the top floor apartment which was fabulous however stairs were steep so tread carefully, a bit dated but that doesn’t mean tatty that just added to the lovely homely feel - Shame we only stayed two nights as could have easily done a full week there. Big thumbs up to Susanne who worked really hard and breakfast selection of cold add ins to the eggs and bacon was excellent.

Miinukset: Everything (except steep staircase)

Plussat: Nice vintage furniture and beautifull sun deck when you book studio. Location is great just outside busy town centre.

Miinukset: Separate beds in studio room.

Plussat: The breakfast in the garden was beautiful, only in the room there was any air conditioning system

Plussat: te staff is very kind , and the breakfast was very good

Miinukset: unfortunately I staid there for one night but during the heat wave ,and there was no air conditionning sytem . as there were many great windows with the sun knocking on just in front , the room was extremely warm , and only started to become a bit fresh in the morning ; even if there was a ventilator

Plussat: Mukavasti sisustettu persoonallinen hotelli rauhallisessa ympäristössä, lyhyt matka keskustaan. Tilava hotellihuone. Herkullinen aamiainen, ravintolapalveluja samasta korttelista.

Miinukset: Loma meni hienosti, vaikkei tämän ikäisessä talossa ole ilmastointia, ja ylös johtavat kapeat portaat.

Plussat: This hotel is a 10-15 minute walk from city centre, but is excellent for value, cleanliness and friendly. We will definitely return if we visit Maastricht again.

Miinukset: No air conditioning, but the room had a fan which helped.

Plussat: Excellent clean and comfortable accommodation. Hospitable hosts and staff. Great location and facilities.

Miinukset: Internet pätki Huono kanava valikko tv:ssä

Plussat: Every things all over

Miinukset: Nothing.

Plussat: The room looked fantastic, the red and black really popped. It was well fitted out as well.

Miinukset: There were only a few places to sit at normal tables and chairs for breakfast. The rest were high tables and stools, looks nice but very difficult if you have a disability. The tables are also too small. No umbrellas when you walked from the one building to the next. The bottles of water in the room were warm.

Plussat: Great staff and location in an amazing city but the room was filthy. Absolutely disgusting. Dust, spiderwebs and tidemarks in the bath.

Miinukset: hygene

Miinukset: The heating was off, while it was 3 degrees outside. It was freezing in the room.

Plussat: Location excellent, friendly and helpful staff

Miinukset: Nothing

Plussat: It was a quaint small hotel with a bar and dining just downstairs. Our room was spacious, modern, clean and very well equipped with everything we needed. Great location on a square with many options for dining and close to shopping and other sites. Staff were friendly and helpful.

Miinukset: Nothing. It was perfect!

Miinukset: one maybe negative point: the bar and resto closes very early. access to the hotel is guaranted - so no problem there

Plussat: The staff made an extra effort to accommodate us in a quiet area of the hotel.

Miinukset: Internet very weak.

Plussat: Location

Miinukset: Black in the room, difficulty to read Cleaning personnel was not kind when we arrived in the room 10 minutes before the planned time with the agreement of the reception staff

Plussat: Great Location and lovely decoration. Staff very friendly and caring even before arrival, got directions.

Plussat: Staff excellent and very helpful with dealing with queries prior to our stay and also once we were there. Great location. Big rooms, plenty of space. Nice breakfast but expensive for what was offered - especially given price already paid for room (close to €300 for 1 night).

Miinukset: Unbelievable noisy - inside and out, sounded like a herd of elephants were above us. There was no air con so we needed the window open - noise from outside was horrendous. Beds uncomfortable. Also too light as curtains didn't fit window. Barely got any sleep. Way way way over priced. Shame because the staff were lovely and very helpful.

Plussat: Great location, building with a balanced old-new mix, and most helpful and friendly staff.

Miinukset: n/a

Plussat: Amazing staff. Nice room. Comfy bed. Nice shampoo and soap.

Miinukset: No hairdryer in the room. That's the only thing I could think of.

Plussat: Location Quiet Nice old building

Miinukset: Nothing

Plussat: Full of character in an excellent location with very helpful staff.

Plussat: beautiful spacious room at lovely location in the centre of Maastricht. Restaurants, bars, shopping street closeby. All you need for a great stay!

Plussat: Location, very close to the square where the concert was.

Plussat: Galerie Hotel Dis is located right in the heart of Maastricht. It is a nice classic building with cozy rooms. Just a 6 minute walk from the Vrijthof, 10 minutes away from the Markt and 15-20 to Maastricht train station. Lovely staff and charming service.

Miinukset: Nothing.

Plussat: Location of the hotel is just perfect. Large room, very clean and nicely decorated. Quite and relax. Nice people. Don't expect conventional hotel reception, it's different but real cool.

Miinukset: Parking around is really not easy. The pay parkings are a bit far and in all the streets around you need to pay (don't miss it for a minut you get a penalty right away!!). No lift to uper floors.

Plussat: The room size was fantastic (front facing, 3rd floor), really spacious, nice bath room & a terrific location; the oldest quarter of Maastricht yet within easy walking distance of the city center, plenty of restaurants & cafes near by

Miinukset: The stairs up were a bit steep & narrow, but we already knew this in advance

Plussat: Our room was very spacious and tastefully furnished and decorated. Excellent location in a quiet street, very near the centre of Maastricht. Very friendly and helpful owners.

Miinukset: Lugging our suitcases up all the stairs (our room was on the 4th floor) because there is no lift.

Plussat: Lovely hotel in a wonderful and central location. Very spacious room and a good buffet breakfast.

Plussat: Excellent location in the heart of Maastricht with its cobblestone streets, Roman walls and old buildings - and right near great shopping and cafes! A car is not needed here. The hotel is simple but full of old world charm. Great value for money - a lovely old building, clean rooms, and comfortable beds.

Miinukset: I have no complaints for the value price we paid for the room (on a weekday) - except that a kettle with tea and coffee sachets would have been nice in the morning ;-)

Plussat: Huge room with modern conveniences in lovely old building in the middle of the historic city.

Miinukset:

Plussat: The charm of the hotel, the combination of the gallery and hotel. Beautiful breakfast chapel, very comfortable rooms, agreeable host. Great location as well.

Miinukset: During the night there was a noise outside (we assume an airco of the neighbours). It was really loud so we did not have a good night of sleep. A bit unfortunate for the hotel because it was clearly something in the neighbourhood.

Plussat: located very close to the center

Miinukset:

Plussat: characteristic spot; good service

Miinukset:

Plussat: It was right in the center

Miinukset: The room itself, old furniture, outdated, etc.

Plussat: Excellent location, fantastic and friendly staff, a warm welcome and help-10/10 customer experience. Good breakfast included

Miinukset: The room was very overpriced-with all the sympathy to the lovely hosts. I paid 300 eur for one night/three people-it should have been half this price for this city and standard. Still, I fully understand it was high tourist season so no hard feelings.

Plussat: What a quaint place in a great location. The owner is an absolute pleasure and so very kind and accommodating. Breakfast was the best we had in a very long time. We highly recommend this place!!

Plussat: Good location

Miinukset: I booked there because of the good comments in MichelinGuide and on TripAdvisor but finally I was very disappointed. The shower was a swimming pool. No “warm welcome” whatsoever : on Saturdays check in strictly BEFORE 2 pm or AFTER 6 pm. If you fancy to sleep in dark, make a request, otherwise there are only light curtains. You can complain but no sorries or apologizing, just a rude ignoring

Plussat: Breakfast was lovely, fresh fruit was delicious and there was a good selection of pastries and breads. The location couldn’t have been more perfect for attending the Andre Rieu concert. The staff were just lovely.

Miinukset: It was fine for us but the stairs are very tight and steep so would be hard for people with mobility issues.

Plussat: Very friendly and helpful staff. Clean rooms with character and very convenient location to all highlights.

Miinukset: 3rd floor room with no lifts and steep staircase was a challenge for my 80 years old mother.

Plussat: Staff friendly and helpful. Amazing breakfast

Miinukset: Nothing really to complain about.

Plussat: The location is pretty central. The breakfast is also good.

Miinukset: There was no airco in the room, and the weather was 35 degrees. One of staff(the older lady) was very rude to us because we didn’t eat the omelette with meat because we are vegetarians.

Plussat: Our host, Esmeralda, was extremely welcoming. She served us all tea and drinks on arrival and secured private parking for our two cars at the rear of the property. As we were attending an Andre Rieu concert the location was superb as we were only 9 minutes walk away from the Vrijthof Square. There was plenty for all at breakfast, including fresh fruit salad and some some cooked options. We would definately choose to stay there again if we were returning for a city break visit. Thank you to ALL the staff for making us so welcome!

Plussat: The location was perfect for walking into the square. A few minutes longer to the market place and to the river. An excellent mix of shops from high street stores to the smaller shops in the back streets. Enjoyed walking round the market on Friday. The deep fried fish (salmon and prawns) from a stall are delicious. The staff at Rekko are extremely helpful and we would stay there again. Breakfast out in the courtyard the second morning was fantastic.

Miinukset: We were on the third floor with stairs only so if you mobility is not quite as good this may be a problem as no lift. We had no problems though.

Plussat: Personal and very helpful approach of the owner

Plussat: The minimalist style of the room was gorgeous with the interior design! Loved the bathroom and the little touches! I went for a birthday and they left super sweet message!

Plussat: Place is very modern and stylish with different seating areas. Staff is super friendly. Rooftop bar is great for a romantic dinner or with friends. Gym was better than expected. Really good one.

Plussat: The room is clean light with high ceilings. Good combination between design and the old factory building.

Miinukset: Just one elevator, so before checkout time you might need to wait a little

Plussat: Fantastic hotel that has great retained character from its former use as a factory. Convenient large car park to the rear. Lots of quirky touches around the hotel and in the room. Short walk to the centre of town. Fantastic staff.

Miinukset: Nothing not to like.

Plussat: The location was excellent. For the purpose of our visit to Maastricht we didn't want to be right on the Square so this hotel was a nice walk away from the centre. It had pleasant areas to relax in. An interesting concept - converted factory - so the spaces are large.

Miinukset: There were plenty of guests who were not students at this hotel and it had one small working lift which was totally inadequate for the number of guests they had staying. Plus it advertised that it had a laundry but would not supply change for the machines and referred guests to the cafe who also bluntly refused to supply change. Our friends' room had a hair dryer but no kettle but coffee and tea and our room had a kettle but no hair dryer. (Good that we had friends!!) The rooms were not serviced until 6.30 - 7pm at night - so we mostly took clean towels and let the servicing go. This was not a cheap hotel and I really don't think it gave us good value for money.

Plussat: Everything else!

Miinukset: The breakfast is not very varied, not a lot of choices and some odd things like no plant based butter, no small cup or bowl to put your jam in. But that was about the only negative thing.

Plussat: Great breakfast!

Plussat: It was a fun hotel with the design of the hotel ..the young staff were friendly and very eager to help. Variety of activities provided by the hotel and services.

Plussat: Great location. Friendly helpful staff.

Miinukset: Expensive for what was on offer. No hairdryer in room. Had to borrow from reception. Only one bedside table and lamp but two of us in double bed.

Plussat: The staff was very friendly and really made you feel comfortable. Even though this can be a busy establishment they always find time to make the service personal, on time and spot on.The room was very comfortable and felt luxurious. Definitely one of the nicer ones I stayed in. Everything I needed was there. It was very clean and quiet and the bed was comfortable for a wonderful night's rest. Tim and Kyona were terrific hosts and I'm looking forward staying there again once in Maastricht. Top of my list!

Miinukset: There was literally nothing to dislike!

Plussat: Location and room was top notch. Brasserie below convenient with house made traditional beef stew. Owners caring and hospitable.

Miinukset: Everything was great. Value wise on the pricey side.

Plussat: Every thing was up to expectation

Miinukset: Nothing

Plussat: Fantastic design and comfort. Great staff, fantastic service. Truly a place to come back to

Plussat: Bedrooms recently renovated to high standard...tastefully executed. Large extremely comfortable bed with a mountain of cushions/pillows. Good coffee machine. Located in the historic town centre, very convenient access to shops, bars, river. Well presented staff...very helpful and friendly. Super breakfast.

Miinukset: Observations: No elevator/steep stairs for those less mobile. Rooms at rear of property only have one window, no view. Transparent glass door to ensuite more decorative than functional. Entrance to indoor parking could benefit from some external signage... could easily be missed.

Plussat: Brilliant super new clean and lovely people

Miinukset: Nothing

Plussat: Perfect location for sightseeing, shopping, going out. Very recently renovated rooms with modern facilities in classy setting. The hotel organized bikes for us at an excellent price, including tips for tours and things to see. Breakfast for 20 per cent discount for hotel guests is excellent compared to other offers around.

Plussat: Cleanliness of the room and available room space.

Miinukset: Overated rooms for the quality and services provided.

Plussat: The location is very central. The staff went out of their way to help (we had a ‘delayed’ case delivered from the airport and the staff stayed late to receive it)

Miinukset: Beware that there are few if any lifts in these old buildings! It was a bit pricey BUT the whole city was full with Andre Rieu fans (like us) staying there for his annual concerts in his hometown

Plussat: Very comfy beds, lovely staff, beautiful clean room and great new shower/bathroom

Plussat: Fabulous property, friendly and helpful reception. Very comfortable and quiet location because of its proximity to the park. Will definitely be back.

Plussat: The hotel was fantastic and was in a great location, it was clean and comfortable. I liked the minimalistic and modern approach to decoration, made it extremely modern feeling and clean looking. Plenty of restaurants/cafes within the locality of the hotel. Would stay here again without hesitation.

Miinukset: Not a fan of having an actual key for a room, prefer key cards but its not a major dislike and would definitely not stop me staying here again.

Plussat: location so so close to everthing, good breakfast, nice pool friendly staff

Plussat: Wonderful studio, great design, good cosmetics&coffee, relaxing pool.

Plussat: The location.

Miinukset: A little bid difficult to find.

Plussat: Location. Facilities were great if you like pools. The room was lovely.

Miinukset: Had to climb to rather narrow staircases with suitcases which was not great to the extension of dangerous. Did not like the mattresses, too soft and I always like two pillows for when you sit and watch some TV.

Miinukset: The stairways were narrow and steep which made carrying heavy bags very difficult.

Plussat: It was near Maastricht square

Miinukset: The staff were not friendly. My friend could not go for a swim at the allocated time. I asked for a twin room and got a room with double bed which didnt suit us one of us slept out over the duvet this is not suitable or acceptable.

Plussat: A quirky hotel - the room was comfortable with a large roll top bath and separate shower, which I liked. However, perhaps the room was getting ready for re-decoration. It was clean, but a little dingy in places, and the paintwork could have done with re-doing and the carpet possibly deep cleaning or replacing. Good breakfast. No parking -so add another 15 Euros to park in the Vrijhof underground car park. Beware that this gets very busy if there is an Andre Rieu concert taking place.

Plussat: Location, period features, size of the suite

Miinukset: Lack of facilities in the room, no tea making facilities or drinks etc. staff were largely absent, needed attention to finishing touches, tv did not work.

Plussat: Very charming

Miinukset: The steep stairs with large suitcases

Plussat: My mother and I had a fantastic time. We were visiting the city of Maastricht for a possible location of my future studies. Jules went out of his way to be helpful and friendly.

Miinukset: Nothing.

Plussat: Breakfast was good but it all arrived at once rather than a buffet; but here was sufficient quantity.

Miinukset: No aircon which would have been nice as it was a hot night. Fan did not do the job. Stairs were very steep and hard work without a lift. No coffee facilities in the room and the coffee machine in the breakfast room did not work early in the morning.

Plussat: Wonderful hotel and staff. Beautiful, clean and comfortable rooms. The breakfast was perfect.

Miinukset: While some guests may like to receive plastic water bottles, they are really bad for the environment. Having drinking water available in glass cups would be better.

Plussat: The location was excellent.

Plussat: Good location.

Miinukset: Slightly soul-less. No water, no coffee or tea facilities, no frills. Just a bed for the night.

Plussat: The location is perfect if you want to stay in the city centre of Maastricht. Our room looks exactly like in the photos, the room was very nice and I really liked the vintage style of the hotel. The breakfast was good and quite filling, and I think its good value for your money.

Plussat: EVERYTHING. Typically dutch-french - freshly squeeze orange juice, serve yourself food: cerials, fresh croisents, cakes, breads, cheeses, meats, boil eggs with your own timer ! (quaint), eating inside or in the historic courtyard, which is also a small upmarket public restaurant for excellent dinner - using fresh seasonal produce, set in lovely surroundings. Whole building is Spotless inside and out, original stone & wooden stairways and hall, so Frenchy. Terrific staff and cooks, 6 minutes walk along the cobbold street to the Square for the Andre Ruie Concerts, many many little restaurants, bars, boutiques, squares, churches, and the River is about 10 mins walk. GORGEOUS Maastricht.

Miinukset: Nothing could have been better.

Plussat: Location excellent .Staff helpful and friendly. Enjoyable visit. Would recommend

Miinukset: Nothing really.

Plussat: It was very convenient for the centre of Maastricht and the parking was also good but was charged for on top of the exorbitant price of the room/ appartment

Miinukset: The room / apartment was very overpriced for what it was. The facilities were not good, brkrn tap in the toilet, blind in the bedroom which wouldn’t shut, hole in the ceiling light, kitchen between toilet and bathroom ........

Plussat: Excellent location, the apartment was roomy and very clean. The staff is extremely helpful, polite and kind. Thank you for everything

Plussat: Staff couldn't have done any more for is and were so friendly. Location of hotel is fabulous - within 2 minutes of the main square yet so peaceful. If you're going to see Andre Rieu this hotel is perfect. There's a lift in the hotel for anyone who has difficulty with the stairs and a lovely restaurant where you can sit inside or outside in a beautiful courtyard.

Plussat: Very comfy bed, did not want to get out

Miinukset: Nothing we did not like , very adequate for our needs

Plussat: I liked the fact that the hotel was fairly small, hospitable and comfortable. Being an old building, probably historic, I found the facilities were probably the best that could be achieved without spoiling the ambience of the place. I am over six feet 5 inches tall and the owner even offered to find me another room with higher doorways so that I didn't bang my head in the dark. The restaurant and breakfast room was first class; we both loved it.

Miinukset: Difficult one this but the lack of car parking on site was awkward but again the owner went to great lengths to ensure I knew where to park my car. We were there as the final leg of a tour so this was very helpful.

Plussat: The apartment was ideal for our stay, as there was a sofa bed that was made up for our son as well as a double bed for ourselves. The separate access door was also very convenient and helpful for my wife, who has limited mobility. The staff were extremely welcoming and helpful and we enjoyed an excellent dinner in a great ambience, as well as very good breakfasts.

Miinukset: Everything was fine.

Plussat: We had a little apartment and were in Maastricht during the heatwave - was cooler than a room would have been. Personnel very friendly. Restaurant for breakfast was lovely in a fabulous courtyard. Location perfect

Miinukset: Really really expensive

Plussat: A stunningly beautiful hotel ideally situated for those attending andre rieu concerts approx 300yrds from vrijthof square and 5 mins from old town with parking nearby. Garden courtyard is spectacular delivering a touch of Italy and provides a fantastic place to breakfast or chill .comfortable beds, staff attentive knowledgeable and communicative. Can't rate highly enough.

Miinukset: Absolutely nothing

Plussat: Ihana rauhallinen kaunis hotelli.

Plussat: The staff were friendly and the bed was comfortable

Miinukset: I asked for a room on the ground floor as I have trouble climbing stairs. This was confirmed in an email by reception that I would have a ground floor room . When we checked in at 3 pm we were informed the only room available was on the second floor up two steep staircases. This prevented me from going out in the afternoon as I could only manage the stairs once . Also I think the breakfast should be included if you pay 299 euros for one night , and a kettle in the room would have been good.

Plussat: The internal garden is fantastic and the breakfast delicious!

Plussat: Everything - it's a stunning building with a fabulous garden, it's central to everything going on and the hosts were fabulous. The décor was beautiful and the bed was really comfortable!

Miinukset: Nothing - it was a little more than we'd usually pay but it was fabulous.

Plussat: The quiet location and setting

Miinukset: Coffee cups not cleaned and refreshed from the previous day

Plussat: Really comfortable, friendly and helpful staff, in a great location only metres from the heart of the city

Plussat: Spacious, silent room. Good breakfast

Plussat: The breakfast was delicious and the location was ideal. The outdoor sitting area was lovely.

Miinukset: The stairs up to the bathroom were too steep and the fact that we could not check into our room on arrival at about 1pm after a long journey. We were told check in was between 2 and 6 and when we went back shortly after 2 the room was still not ready and we eventually checked in at about 5.30pm. 3rd time lucky! The cost of the hotel was way above our budget and was not the price I saw when I made the reservation, otherwise I would not have booked it. It was not worth the price paid for the 16 hours we had the room for. £354!

Plussat: Good location, nice staff

Miinukset: Pretty basic for 300€/night.Small room.

Plussat: Location was great! It is a cute, quirky place. Theater room with popcorn and free water.

Miinukset: Drop suitcases of before you park otherwise it's difficult to get them from the parking garage inside.

Plussat: The hotel staff gave us the best welcome we have ever experienced. Throughout our stay the staff were above and beyond the call of duty.

Miinukset: Cannot think of anything.

Plussat: The variety of the food

Miinukset: Nothing

Plussat: Aamiainen oli erittäin hyvä sillä perus tuotteiden lisäksi oli panostettu pieniin yksityiskohtiin. Hotelli tyylillisesti ja sisustukseltaan ihanan erilainen ja todella viihtyisä. Vaikka hotellissa tehtiin jonkin sortin remonttia siitä ei ollut ollenkaan haittaa koko oleskelun aikana. Sijainti täydellinen koska juuri keskusaukion vieressä mutta rauhallisella kadulla.

Miinukset: Yleisessä siisteydessä huoneessa olisi voinut olla parantamisen varaa. Myös älä häiritse -lappu puuttui. Palvelu aamiaisella vaatisi parannusta.

Plussat: Kiva sisustus, siistiä.

Miinukset: Valaistus huoneessa hieman erikoinen.

Plussat: Reception perfect, slept like a baby

Miinukset: n/a

Plussat: Amazing amenities. Free coffee in the room and in the dining room. Or free tee. Chocolate at reception, free happy hour from 5 to 6 pm. Friendly staff. Loved the feel of the hotel. Located right in the middle of the old part of town.

Plussat: Very friendly and helpfull staff. Free complimentary wine was a pleasant bonus. Rooms were nice and and originally decorated.

Miinukset: We found the bed to be quite uncomfortable and neither one of slept well. Don’t think there was enough choice for breakfast which was reasonably expensive.

Plussat: Everything

Plussat: Lots of little free goodies and extras

Plussat: Loved it will be back again

Plussat: the service, the staff and the location - its an old movie theater

Miinukset: the weather

Plussat: Best designed hotel of our holiday. Comfortable, very good bathroom, bit high bed lots of recharging points. Air conditioned in very hot weather.

Miinukset: No kettle

Plussat: Excellent location. Good staff. Nice vibe and good theme. Free Coffee and thee Free soup and sometimes a snack! Great hotel. Best value for money in Maastricht! And the hotel management has a good attitude I made a mistake with the booking on booking.com but the hotel fixed that without the help of booking.com

Miinukset: Nothing!

Miinukset: Water got the whole floor wet every time i showered.

Plussat: 24 hours front desk, welcoming staff Convenient location Area felt safe even after midnight Addition of local character to the room using the local bird

Miinukset: Room was very small No closed closet Bathroom felt tired and bland The bathroom door is see through In general, the room and facilities in the room did not match 4* standards

Plussat: Ystävällinen palvelu. Tullessa tarjottiin jopa kulhollinen keittoa. Hyvä aamupala.

Plussat: Parking facility, very friendly reception stuff, very comfortable beds,....

Plussat: Location good check in friendly

Miinukset: Room dirty

Plussat: Well where to start location from station is perfect then a warm welcome from the staff to meet u with a small refreshment so friendly , room again perfect a family room with 4 ladies staying for a concert we requested an iron and kettle all there when we arrived, a small fridge ,microwave everything we needed for our stay ,very comfortable beds ,large toilet with toiletries kitchen area and plenty of sockets ,tv with a few British channels ,we stayed in adjacent building from hotel free fresh fruit in foyer daily with vending machines for chocolate or juice over in hotel u could also help yourself to coffee with cake and chill for a while which we did enjoy booking for next year thanx for a great stay townhouse maastricht

Miinukset: There is nothing I didn't like about this hotel

Plussat: Thé extra thing I liked was the easy access to the laundry room available at all time with an ironing board .

Miinukset: Although it is so close to public transportation , wished there were few restaurants around to eat at our convenience without having to take transportation to the center of the city . The restaurant next door was serving only breakfast

Plussat: Checking out!

Miinukset: Was not considered value for money Room too small No tea coffee facilty provided in the room Breakfast was poor

Plussat: Excellent family room, loads of space and quirky. Kitchen area was brilliant.

Plussat: Understaffed at Breakfast. Only 1 coffee machine working leading to Queus. Also kept running out of bacon & scrambled eggs. limited choice of hot food anyway. Very Nice gardens & spacious.. Long delay to get a drink if sitting in the garden late afternoon.

Miinukset: See above

Plussat: Great building close to city center Maastricht

Miinukset: Dogs are allowed in the room. Room was dark due to low elevation -1

Plussat: -The huge grounds with woods and a lake which you could walk around and explore. Beware of the electric fence around the sheep though! Didn’t hurt much fortunately :D -The clean and modern room with comfortable bed. We had a comfort deluxe room with the sink outside the bathroom. It was a nice sink so that didn’t bother us! The shower is big which compensates. - The contrast of beautiful ‘original’ and modern decor in the building (apart from, as previously commented on, the white plastic chairs in the dining room) - The food at the restaurant was excellent and reasonably priced. There was a vegetarian option on the menu which was really good. It would be nice if this was made vegan instead though to cater to more people. I’m sure the chefs there would do a fantastic job of it! Breakfast was good, but missed nuts and seeds to go with the yogurt (and option of soya yogurt) - And last but not least... we too loved the infamous ginger cat that was chillin’ on the reception desk when we checked out.

Miinukset: Nothing except for that mentioned above. It may be too far away from the city center for some people.

Plussat: It is in the countryside.

Miinukset: It wasn't worth money. The building and the surrounding are nice , historical and lots of greens. We've paid €330.00 for a very very simple room without no minibar, no coffee machine, no glasses and cups and no water bottels. We had to pay € 6.00 for a bottle of water. The breakfast was short of some things such as brown sugar and other diet things.

Plussat: The whole experience was fabulous

Plussat: Very nice location, huge and impressive garden with ponds, woods, sheep and a lot of historic details! Lots of parking space and neat hotel rooms. The staff was very friendly and helpful. The food and drinks were not that expensive as you might think when you see the beautiful castle. The hotel is a 10 minute drive from the shopping centre in the city. Dogs are allowed in the hotel. My husband and I had a wonderful stay and we recommend this spot. We will definitely return!

Plussat: Beautiful setting. Comfortable rooms. Good price.

Miinukset: No one could fix the TV. Poor response from front desk to minor pillow and towel requests. Continental Breakfast was way too expense at $16 euros.

Plussat: A particular young waiter who works there part-time tried to give us an excellent service and we much appreciated his efforts to try to make our time enjoyable. Location and facilities are nice and very green.

Miinukset: The first point is the restaurant - at about 18:30 we called hotel reception to ask till what time the restaurant is open. We were advised that we can order food up until 21.00. When we arrived at 20.30 the restaurant staff said that they cannot serve us ala carte menu without reservation in advance, as they simply have no food is not reserved. After complaining, they offered us the bar menu (fast food burger and chips style). We were forced to accept this as the hotel is far from the city and there is nothing else around. If we would drive back to the city we would be left without dinner at all. Reception desk does not know its restaurant policy or is not bothered to tell the guests. Generally, the attitude of staff needs some polishing. As guests, we did not feel welcome. The second point - the matrasses were way too soft, and I woke up with tensed back. And I am not in the heave range. Plus the matrasses are slipping to the sides so you end up in a nice hole in the middle.

Plussat: We loved the surrounding gardens and park, as well as being able to take a walk in their forest and orchard. The Sequoia trees were a wonderful surprise! The room was very comfortable & quiet, and the breakfast had fresh & healthy options and great coffee. The staff were always very friendly, and offered us a basket to pick our own fruit in their orchard.

Miinukset: We would have preferred an electric kettle in the room, so that we could boil water for a cup of tea or coffee in the evening.

Plussat: Exceptionally helpful and courteous staff and a perfect location and hotel

Miinukset: Nothing.

Plussat: We always stay here when we are on a shopping spree from the UK to the mainland. Mainly because of the beds. My husband is 6ft4 and even for him there's room left in the bed when all stretched out. The staff are super friendly and very accommodating.

Miinukset: The fact I only got to stay one night :(

Plussat: Super location, great facilities and the staff was super freandly

Miinukset: -

Plussat: Did not eat there. For us it was too expensive. Going to the local bakery was good enough and much cheaper.

Miinukset: Room service was too early. If you were not out be 10am, your room would not be made up. New towels were left at the door which was good, however, not good enough in my opinion. Cleaners should try come back at a later time even if only to take the rubbish, make the beds and clean the sink and toilet. Guests could also be asked to fill in from when cleaning would be possible. Of 5 days there, 3 days we had no room service. I feel this can be much better organised for a hotel. Some reception staff were not helpful enough. When we asked for a public swimming area, a name was written down and the lady just said it was somewhere in this area, pointing to a map. There was no guidance as to how far it was or how to get there. I feel the hotel reception staff are the contact people for the tourists and they should be exceptionally helpful and willing to help no matter what.

Plussat: Was upgraded to a massive room, lovely bathtub & shower, free tee & coffee was good

Miinukset: Breakfast was a little expensive for what it was and not so great for vegetarians

Plussat: The welcome on check-in was great, freshly made soup and a glass of wine. Also a complimentary dark chocolate on the room. The staff were very friendly , helpful and pleasant and also spoke English well. The room was nice and spacious.

Miinukset: The step over into the bath to have a shower was impossible for my wife to do. The higher priced room because of the Andrè Rieu concert however their normal prices would make this a good place to stay at other times.

Plussat: Bathtub in room, decoration, room location, comfy bed, and great staff.

Miinukset: Windows could be better for most cancellation, blinds better light blocking

Plussat: good location near inner city and close to train station

Miinukset: Staff not friendly and in fact rather rude at checking in. The accomodation was over the road from the reception. The room was very basic, no tea bags, no hairdryer, shower head would not stay in the holder and kept spraying around the bathroom. no phone in the room to call reception. Very noisy corridor. Felt and looked like a backpacker lodge

Plussat: The staff were exceptionally good and attentive

Miinukset: No lounge chairs in the spartan bedroom

Plussat: friendly staff

Miinukset: Room could be better furnished/decorated

Plussat: location! big room

Miinukset: nothing

Plussat: We were 4 friends and booked 2 separate 'double' rooms. One room had 6 beds in it plus a dining table for 6. We cld have easily fitted into this room had we known it would be this large.

Miinukset: See above

Plussat: The garden, parking, nearby river and clean comfy bed.

Miinukset: Silly arty stuff at the expense of function. No proper shower just a bath. Conduction cooktop without any cooking stuff. Poor lighting. Unusable safe.

Plussat: The location is amazing and I must say the building is beautiful.

Miinukset: It’s not a dislike but I would suggest to add a bath rope and slippers as an extra.

Plussat: location, standing,

Miinukset: reception and way to be welcomed

Plussat: It was our wedding anniversary trip and we travel with dogs, so it was important to stay in a place where there is a big territory as well. Beautiful nature and surroundings, nice restaurant and marina at the vicinity. Staff was very helpful and welcoming. The actual place and building is absolutely amazing, rooms are spacious and modern, clean and comfy. We definitely recommend this place for couples as well as solo travellers and families. We are impressed and would definitely come back again. Thank you for making our short stay unforgettable! : )

Plussat: The location and the Hotel were simply fantastic

Miinukset: The Hotel and ground have a Great charm

Plussat: The property is a fantastic environment. Very beautiful gardens along the river Maas / Meuse, old but refurbished castle and coach house. Staff very friendly. And a very good and beautiful restaurant on the same property, although not the same business group.

Miinukset: Avoid at all cost the two suites Adam Love Suite and Eve Love Suite, next to the reception. These rooms have a bath tub in the same open space as the bed, but no shower facility at all, not even using the same bath tub. As such, you forgo a shower or you splash the whole room wet. The next morning after complaining about the same, initially no alternative rooms were available for the second night. After stating that we would leave then and not pay for the reserved second night, we were given two much better alternative rooms with a proper bathroom with shower. This business is completely understaffed. You start to feel sorry for the few staff, if around at all, for the amount of multitasking they are required to do (combination of reception, bar and breakfast service done by one person…). If not at the reception, you are asked to call the central number. Once in the morning this took me 3 calls and 15 minutes in total, to no avail. Another time, past 23:00 calling the same number connected me to the “Black Label Hotel Valkenburg”, the person only spoke English, and was not at all aware that calls from Kasteel De Doorenwerth were forwarded to the other hotel, let alone could help us to get in the tower rooms general staircase access, with the access door closed. Only with help of the off-duty restaurant staff did we discover a ‘hidden’ door on the other side ‘camouflaged’ in the castle wall.

Plussat: Tons of space for a very reasonable price, love that it was also pet and family friendly with lovely grounds for walking around in the morning next to the river. Breakfast was tasty and filling and I had a great latte though my partner said his coffee was a bit strong. Reception wasn't open when we arrived but they made sure to phone us with the information and to tell us where keys could be collected. The Sofa restaurant served lovely food and wine with excellent service and even had a little play kitchen on the terrace for our child to enjoy. The terrace was lovely on a warm evening.

Miinukset: The noise from the lawn mowers and gardeners outside when I would have preferred more of a lie in (though I can appreciate it must take a lot of work to maintain the appearance of the gardens!). Also the cushions on the loungers needed cleaning as they looked to have been sitting outside for some time in the elements.

Plussat: - Nice bed and shower - good breakfast

Miinukset: - the room was a bit empty and could use some more decoration like art or something. - you are not able to turn of the lights from your bed

Plussat: Higher ceiling in the room Seperate toilet All the Surface in the room was well taught out

Miinukset: We went to have breakfast at 10.30 and it wasn’t great. There were a lot of things missing and already empty....