Lake Habitat Serviced Apartments

-Location overlooking Ulsoor lake. -The service of the manager by name Gayatri - who brought in some element of hospitality

- we paid for a super delux room, which ideally comes with a balcony and access to a kitchenette per the pictures and the description, but we were shown into a small room with a smaller bathroom that had a suspicious water leakage. Upon requesting the room shown for our booking, we were asked to either take what’s offered or leave - bad attitude by the male staff, especially the ones present at the night shift - the shower water smelt of rust and old iron, unsure how safe this is! - the bed sheets had blood stains or suspicious brown stains on them - found a mosquito squashed in the bed covers - there’s a hidden charge of a certain percentage that is not shown on booking.com or the final bill! We’re expected to pay this at the venue without it being shown on the final bill! And this is DESPITE paying for a bigger room and getting a smaller room - the night shift staff were quite unfriendly and unprofessional, by restricting our access even to the common areas of the dining room. - we had NO ACCESS to the room with a balcony or the kichennete though we paid the price for a super deluxe room. Even the common areas we were kept being interrupted to stop using by the night staff - even the welcome water bottles kept in the room were charged! - no housekeeping option or cleaning option was offered, not sure how this will help travellers staying for a longer duration