Treebo Trip Akshaya Mayflower

Property was well located and decent. Rooms were spacious and well ventilated and lit. Amenities were very basic but okay. Staff was courteous.

1. Cleanliness was an issue. Got a room in which the bedsheets were not changed. So room was changed. Linen is not very clean. The covers also smell, don’t feel aired out or dry cleaned. 2. The dining room for breakfast is a sorry state. You should consider serving breakfast in the room only. Crockery should be either bone China or clay. Plastics were used instead & I had to request for clay plates & cups. 3. I know it’s a deal you are giving but you could atleast offer some water to drink on arrival of guest. 4. Dining area was not at all clean. 5. The rooms also smelt of some kind of incense with strong smell which caused me a constant headache while I was there for 3 days. 6. There’s no system of morning tea nor any provision made to make tea in the room. For a cup of tea one has to wait till breakfast. 7. Housekeeping was virtually not there. In the 3 days I stayed, no one ever showed up for room cleaning. The flooring seemed a bit sticky as if not mopped for a long time. If you say yours is a three star or four star property I think you should consider looking after your guests at least decently. If you consider these points I think you can greater heights.