Convenient Park Bangkok Hotel

The location is accessible to train station.

The water heater didn't work. Waters were leaking in the shower at room1414.

We liked the female receptionist who checked us in and who helped us figure out which BTS/MRT stations to stop at when we asked about how to get to the Hua Lampong railway station. Food during breakfast was also ok.

When we arrived, we were told they upgraded us to a deluxe room giving us a happy feeling. All went to hell went we entered the room. For the first 2 nights we had to endure leaking aircond, freezing cold water on the 1st night and scalding hot water on the 2nd night( no perfect combination of cold/hot water no matter what we did) and had sleepless nights because we could feel the bed springs on our backs. I complained twice (to a male receptionist who didn’t bother to look up to me when talking and didn’t even smile) and we were told everything would be repaired when we come back for our outings of the day. But NO, NOTHING WAS DONE ABOUT OUR COMPLAINT. On the 3rd night, we requested for a change of room because we couldn’t take it anymore. Gave us another room but we suffered some more because the water pressure was nothing to be desired. A normal 5mins shower became a 15mins shower due to the water pressure. The bed was still too uncomfortable to sleep on. Another reason for why this hotel was not all great was the fact that the location was too far away from the city centre. All in all, we would like to say this could be a separate incident and that we were just unlucky but considering that I have travelled to so many places over the years and stayed at different hotels, I have to say that this would be the worst hotel experience i have ever had. We will NOT be coming back to stay at this hotel.

Staff were unfriendly, facilities in promotional photos don't exist, shower is waist height.