Emporium Suites by Chatrium

Location is what brought us to this hotel, it is very convenient, connected to two shopping malls and the BTS skyline.

I booked a specific two bedrooms suite with the park view, I planned my whole trip around this room, my flights tickets were picked only upon the availability of this room so it was quite a big deal for us to stay in the park view side, unfortunately, upon our arrival I was informed that the rooms were not available on that side, I was not informed ahead of time, the hotel did not contacted me for this matter and it was very upsetting, they should have at least let us know ahead of time so I can book different dates. The rooms and furniture looked very rundown, very old and outdated, I understand it is an old hotel but at least do some renovations to your room as it is really not worth the money we paid for, there is a lot of better options around but we wanted this particular hotel for the location. The breakfast was miserable, nothing tasted good, not even the room service breakfast was any better. The hotel elevators were extremely hot and suffocating!