Catalonia Atenas

The area is really nice. I used to live in clot so it was nice to bring my girlfriend there.

The pictures of the room I selected on the site was really nice. Roomy and modern. Nothing like the room we got. It was tiny and stunk of cigarettes. You could barely wash and dry yourself in the tiny bathroom that is connected by a glass swing door; inappropriate for such a small shared space. I complained on arrival but was completely fobbed off. I asked to pay to upgrade but they said there were no upgrades available. She said even if we were to upgrade on subsequent nights the rooms were all the same size anyway just that the more expensive ones have a terrace. I Was told we had spa access on the confirmation but this was not the case. Breakfast wasnt included and there were no tea or coffee making facilities in the room. The rooftop pool was cold and reminded me of a seedy hostel. Lads sitting up there smoking and drinking cans with no staff present. Definitely not 3 star never mind 4. Prices at the bar are what you would expect from a 5 star spa hotel thats about it. False advertising. As I said to the receptionist I feel ripped off.

Location was great and staff very helpful and pleasant

The room smelt like fish and when reported they attempted to resolve the problem but basically all that was done was the room was then sprayed to death with what smelt like insect repellent (my mum woke up choking during the night because of it) I emailed about a couple of items I left in the room and I never heard back.