Catalonia Atenas

Location is good. Xxxxxx. Nnnggfgg

The reception manager(beard) didn't get his name, didn't smile and was unhelpful when trying to use the spa. Said he would make an appointment for me the next day at 09.00 and would call my room to confirm. This was after over 40 minutes trying to ring 51 to speak to the spa directly, going down to the spa to see a sign saying to ask reception who in turn told me to ring 51. Very disappointed as booked the hotel because of the spa facility. Needless to say he didn't call my room with an appointment. I think he needs a break or holiday to be more cheerful to his guests. Overall the standard of the decoration no headboard, stains on wall paper room 417, badly finished painting, air con would not cool. Room at 26.5 even with windows open and therfore traffic noise. Won't be going back or recommending to anyone.