Petit Palace Boqueria Garden

Location is excellent. Breakfast was satisfactory, but could be improved in terms of available items given the cost. The ability to have the desk order a cab is helpful. Building is quiet, so we were undisturbed. Laundry service is excellent. The garden is beautiful - and you would be fortunate to get an interior room that faces the courtyard.

Desk staff was unfriendly. A few staff were very friendly and welcoming, but most were not. When you approached the desk, the staff did not ask how they could be helpful. The entire experience could be helped by having a multi-lingual concierge who is concerned with the quality of the guest's Barcelona experience. We asked about restaurants and found more helpful information online. Honestly, we felt because were dressed in comfortable jeans and winter coats, perhaps were were not the right type of clientele for the hotel. Or we were made to feel that we were not appropriate clientele. When we checked in mid-week, the hotel was clearly not busy, but we were assigned a room that was dark, cramped, and in the back corner of the hotel. We could barely all stand up around the beds. Also, my 6'5" son could not fit on a bunk bed. I would have been happy to pay an upgrade for a larger room, but I was not asked. I also would have been interested in using the spa, but just felt like staying away from the hotel as much as possible would be the best for my mental health.