W Barcelona

Love the resorts facilities! The pool and service by pool was great. Breakfast on the terrace was exceptional!

Room wasn’t cleaned properly during our stay and was definitely not up to the high 5 star standards it should of been. Our coffee facilities and mini bar were not restocked 3 consecutive days in a row

The view.

- The noise late at night and screaming girls going on into the early hours. We were on the 19th floor and the nightclub was on the 26th floor. We raised this at checkout and the member of staff said this was very unlikely coming from the nightclub. It was no way coming from a room nearby unless they had set up a DJ in there with numerous people So it had to be coming from there. For 500 euros a night you do not expect to be kept up because of the noise. The music, shouting and screaming on the Saturday night was ridiculous. - The staff were rude in la Barra which is located in the W hotel although they claim they are separate to the W. - the minibar was not replenished - The constant queues of people waiting at either the entrance of the building or the elevator going up to the nightclub in the evening. - Need to decide if this is a luxurious hotel with a Michelin restaurant or a nightclub for parties as combining the two doesn’t work. - The price is too expensive given the above especially as some people would like to enjoy the hotel and spectacular views without being kept up at night from the partying. If you have to compromise by accepting that it is a lively hotel and there will be noise then this should be reflected in the price. - The toilet and the shower are very close to the bed and have frosted glass which is pretty much see through so very little privacy with the setup of the room.

Beach at the hotel was nice and room view

How staff working at reception , room wasn’t clean and you need to wait for about 15 minutes to have your coffee at breakfast. And when they made a mistakes at reception or when your room is super dirty for 700 dollars at night, they didn’t say sorry at all.