Batavia hotellia

Plussat: Staff was friendly. Room had a good view.

Miinukset: Too much noise coming through the walls and ceiling, especially at 130 in the morning.

Plussat: location

Miinukset: no table or chair in room to sit at

Plussat: The staff was great. Hotel was clean, and food was great.

Miinukset: my key card needed to be reset every day

Plussat: Modern amenities, free breakfast, free WiFi, no carpets in room, high ceiling, comfortable bed, mini refrigerator, nice decor. Casino downstairs was nice too.

Miinukset: The room could have been more thoroughly cleaned. We had some hair on the comforter, dust and hair in the corners of the floor in the bathroom, some light stains on the wall in the bathroom, hard water stains in between tiles in the shower.

Miinukset: Had everything right there food & drinks and slot machines what more do you need. If we stayed another day we had horse racing.

Plussat: Clean, comfortable, friendly, just wished the floors were insulated a little more. Could hear every foot step from the floor above us.

Plussat: Everyone was so nice

Plussat: Hotel room is very nice and very clean

Miinukset: Rooms are not sound proof at all..can hear talking in other rooms

Plussat: Great room size for 4 adults, even if we only had 2. Location was perfect for horse races and casino. Will probably stay at hotel again.

Plussat: clean, staff was helpful

Miinukset: no

Plussat: easy access to surrounding area

Miinukset: Can hear things easily that are out in the hall

Plussat: Convenient to the highway

Miinukset: There was nothing remarkable about this place. The staff was just okay. The cleanliness was just so so. Kids ran in the hallway until 11.

Plussat: Great rooms and a great staff! Definitely an excellent value hotel!

Plussat: The room had a new room feel, it was very clean. And the staff worked with me to allow me to check out shortly after the standard checkout time.

Miinukset: There was some water on the bathroom floor that did not belong and there was a hole in the wall where the door handle had gone through the gypsum board.

Miinukset: One of the beds has muddy dog print on the blanket. Also had hair on it. My sheets also had a stain on them

Plussat: Location and very compatible price.

Miinukset: Breakfast is very ordinary.

Plussat: Staff very friendly and helpful.

Miinukset: The breakfast could use upgrading. The ham was old.

Plussat: Our new kitten was welcome. That was so appreciated. Hotel was super clean. We also enjoyed the pool.

Miinukset: Our room was right on the highway. Maybe would have been nice to be alerted to this and offered a different room.

Plussat: Cleanliness in room,hallway , and breakfast area

Miinukset: Parking lot was icy and snow covered the entire four nights we stayed there... very slippery

Plussat: Met all of my expectations. I would stay there again.

Plussat: Clean, modern

Plussat: It's better than Red Roof. It does not stink of cigarettes.

Miinukset: The TVs are tiny and the sound is terrible.

Plussat: Love that the pool is open till 10 ha ring 3 kids then burn some energy

Miinukset: Took forever to check out

Plussat: Clean modern room. Great bathroom. Location. Breakfast. Staff extremely friendly and helpful. The value for price was excellent.

Plussat: IT WAS CLEAN!!!!

Miinukset: No

Plussat: The location was easy to get to. The staff was very friendly and helpful.

Miinukset: There was confusion on the room we reserved. The description sounded like a room with two double beds but in fact was one double bed. The hotel upgraded our room without any further charge.

Plussat: Great staff & room *

Miinukset: Love

Plussat: I found that the people who worked in the hotel were very friendly and helpful. The hotel is very clean and I enjoyed the shower which does not have a tub - I had never experienced this kind of shower before and it was interesting.

Miinukset: Since I was in Batavia, NY in September when the weather is changeable, I found that the room was rather cold - but I brought along enough warm clothing so it wasn't too bad. There was a hot and cold air Amana machine that did not seem to produce heat.

Plussat: I did not have to drive, on new years eve.

Plussat: Bed was comfortable and room was clean.

Miinukset: Hotel was close to interstate and could hear the traffic all night. Room heater was very noisy!

Plussat: A simple hotel, clean, serves breakfast that is quite nice. Coffee, coffeemate, cereal, muffins, bread, sausages, make your own waffle station, eggos, juice. Beds are comfortable. Staff is ever so nice. Fridge in all rooms... microwave in some.

Plussat: Pet friendly

Miinukset: Pot smell in the hallway

Plussat: Modern and clean

Miinukset: Noisy guests after 11pm...

Plussat: I thought that the breakfest was amazing. I have been to hotels in the past that didn't have a breakfast and I am always drving around an unfamiliar town to get breakfast. House keeping also did an amazing job keeping the room clean.

Miinukset: I didnt like that there wasn't a swimming pool. If there was a swimming pool it would have topped off the trip. I also wish that the parking lot was kept plowed. It was very slippery from the car to the building.

Plussat: Newly renovated, nice clean room, nice accessible shower.

Miinukset: The TV/micro/fridge stand seemed to be awkwardly placed and crowded the bed. I Always think it would be nice to have a smaller desk/table with two chairs, instead of one, so it can double as a place to sit and eat a bite.

Plussat: Big bed 2 TVs nice room

Miinukset: No smoking & jacuzzi wasnt cleaned had nasty stuff coming of the jets

Plussat: Super friendly, accommodating staff, very convenient location right off of I 90

Miinukset: Would have liked full zip bed bug protectors over mattresses, though Isse no indication of a problem with this

Plussat: Beautiful room, clean, comfy bed and accommodating staff! Very friendly too!

Plussat: I just needed peace and quiet and to be left alone and I was the staff when I did see them where very friendly

Miinukset: NO

Plussat: Convenient location

Plussat: Clean staff was friendly

Miinukset: No bathtub which would have been nice for the kids- the shower head did not adjust and the pressure wasn't good

Miinukset: The bathroom was cold. Needs a heater.

Plussat: Very good breakfast very decent coffee My daughter and I did not take full advantage of the room. Left it in great shape for the cleaning crew. Very comfortable room/beds. Great Value for the money spent

Miinukset: Check in clerk was nice to us but got cheeky with a couple that wanted to use the breakfast room at 4:30 at night to have a drink with another couple before they went to do their New Years Eve thing. The clerk could have been much nicer about it and kept her opinions to herself.

Plussat: Price

Miinukset: Breakfast was lacking

Plussat: The night desk clerk wasn’t very nice and helpful.

Miinukset: The room was dirty, the mattresses were old spring mattresses, 10 years past their prime. Sooo uncomfortable! Toilet wouldn’t flush, shower head broken so water spurted everywhere. Definitely the worst stay I’ve had in this hotel. It’s time for an update!

Plussat: Breakfast was Good! Location was convenient.. Property was relatively clean and well kept..overall satisfied

Miinukset: Was under renovation, some cleanliness issues(cobwebs in bathroom corners, etc.)

Plussat: just an overnight stay

Miinukset: no

Plussat: location, pool, spa very nice. quiet and well kept.

Miinukset: coffee dispenser was out in the lobby but not a big deal, could have made some in the room. More an inconvenience than anything.

Plussat: It was quiet, the room was nice & it was a reasonable price. The breakfast was good, they have a nice pool & workout room. Minutes from the casino. We had a nice relaxing time.

Plussat: Relatively quiet location.

Miinukset: Should have requested room which was not next to the elevator. I've traveled enough to know better.

Plussat: a free breakfast is nice - but the fruit was wilted - it was mostly a sad breakfast - still - it was free and we ate it.

Plussat: We had been traveling for ten days and this hotel had the best breakfast of any in which we stayed. We will stay here in the future.

Plussat: Room was clean and comfortable.... breakfast was delicious

Plussat: Everything was great.

Miinukset: Nothing, everything was good

Plussat: Alex the front desk attendant when we were leaving was the friendliest of staff we seen he was very apologetic that he couldn't fix everything for our stay and went above ans beyond to give me managers info and assured me he would also make sure he passed along a note detailing the bad experience we had had

Miinukset: Our heater wasn't working as soon as we got there had to be fixed. Our shower leaked and dropped outside the tub and during the middle the night I slipped. Moved our room...ok fine after an attitude fr the front desk attendant. Then the hot tub isn't working which is whole reason we booked here so we decided to leave as this weekend was our anniversary and supposed to be a nice relaxing fun time but we had nothing but issues since we checked in and just was no longer a good experience being there.

Plussat: The breakfast was excellent, lots of choices and plenty of food available during our 3 day stay

Miinukset: Only issue was Sunday morning at 6:30 am until 8:30 am the guests next door? To us were in hallway talking and laughing loud and slamming doors in their room.

Miinukset: They charged me taxes whuch i had already paid and add other taxes for things we didnt even use

Plussat: Beds were very nice! Down like pillows and comforters! Very clean and bright white lights so you could see!

Miinukset: Website said hotel was just renovated. However, the bathtub had big chip where the porcelain was missing. It really didn’t look new, it actually looked old and worn. The breakfast was really disappointing. It was if the eggs and sausage had been sitting there for hours, all dried up and nasty. Not my best HAMPTON stay....

Plussat: It was very clean, beds were new, breakfast was incredible.. staff was beyond friendly!!!!

Miinukset: Nothing that I did not like!!

Miinukset: Breakfast was good but coffee was ice cold.

Plussat: The manager, tall male, very helpful. Front desk clerk, Asion female, very pleasant and helpful.

Plussat: location

Plussat: Clean and new

Plussat: good. very nice staff!!!

Plussat: Rooms were clean, staff was amazing.

Miinukset: mini fridge in a room would be nice.

Plussat: Everything was exceptional

Plussat: It was clean

Miinukset: If your on the bottom floor, it sounds like a heard of elephants running around upstairs. sound proofing was sad.

Plussat: Nothing special about this hotel and I wouldn't recommend it.

Miinukset: Grounds, front lobby and hallways were not very clean. Breakfast area was too small for the amount of people there.

Plussat: That I was upgraded to a suite. Was a gift because it was my birthday. Was very happy with staff and stay.

Miinukset: The breakfast. I went at 7:30 breakfast started at 7. The food, coffee was cold. Was happy with variety, but not happy had to reheat food back in room.

Plussat: Rooms were very nice and new and the location was good but the night time clerk was extremely rude and the large group of soccer kids and parents using it as a gymnasium until 11pm ruined any chance for a good night's rest. At almost $--- night- is Awfu

Miinukset: There was a large group of soccer families in this hotel for a tournament and the staff allowed the kids and parents to yell and run around the halls until 11 pm or later. It was incredibly incentive to the rest of the paying guests.

Plussat: In the room was a little table with two chairs-great for self catering! I wish more simple hotels had such. The lady at the desk was super helpful and friendly.

Miinukset: The water in the shower was very hot no matter how I tried to adjust it. There was no elevator but our room was right at the top of the stairs.

Plussat: Everything was very clean at check in and during my 3 day stay everything was taken care of.

Miinukset: The room could use some more lighting

Plussat: Comfortable bed

Plussat: If was very relaxed atmosphere - the business computer was in good shape - Plenty of personal Items Towels - Soap - I liked Lemon Water - at front desk area - Breakfast very clean - Admits were very friendly - The Assist GM - Great person - small discount - TV - couldn't get work couple days but OK ! Good Price - stayed 4 nights While I was there I enjoy walking some jogging so it was nice walking around Hotel to get Fresh air plenty road way. Note: Not much Traffic or Noise - Will return next year.

Miinukset: Side entrance door probably should be locked after dark - where you have use Room Card - Anyone can enter Side door not good at night - day time should be OK . Why? I use to be Sales Manager at Hotel in Tulsa & we use to turn on Lock to side doors after 6-7 pm nights until 7am next morning for security reasons.

Plussat: Hotel employee very good and professional

Plussat: It was clean

Miinukset: No elevator, no hot breakfast

Plussat: The staff was very nice and helpful.

Miinukset: My door wouldn't lock correctly, and there was no hot water in the morning to shower. The front desk offered to have me go shower in another room, but I didn't have any time. They did their best to remedy it, but it was too late unfortunately.

Plussat: Customer service was great

Plussat: Location was good.

Miinukset: The property is run down . From outside really needs updating. The room was clean but old . TV did not work in first room. We were moved to a second room and it also was old and needed updating.

Plussat: The room was spacious

Miinukset: The chairs were very stained both in the room and at the breakfast area, The breakfast food was not good, The sheer curtains were ripped, The pool was very small, fridge in room was the smallest one I've ever seen, room didn't feel real clean

Plussat: The breakfast and courteous staff! I've never stayed at a 3 star hotel that exceeded expectations as this one did. Free breakfast and paraking aone would've made me give 5 stars but it was truly a comfort inn with laundry, gym, lemon water and more.

Miinukset: Nope

Plussat: Services. The people were great

Miinukset: The chairs were dirty

Plussat: Was looking for inexpensive lodging for one night on family trip. Close to highway and restaurant.

Plussat: Reasonable price

Miinukset: Somebody in the room above me partied and ran around until 3 am and kept me up.

Plussat: Hotel has a bar and a restaurant both. Can get a smoking room. Has potential to be a very nice hotel.

Miinukset: Stayed here twice. First time WIFI was very bad, the second it didn't work at all. Many things in room didn't work or were broken and lacked on cleanliness as well.

Plussat: The water park being part of the hotel was nice for a family getaway as was the continental breakfast and the various breakfast choices. Staff were helpful and pleasant whenever we dealt with them at the front lobby.

Miinukset: The building as a whole was dirty and there were a lot of broken doors throughout the hallways. The room had garbage on the floor and was overall not very cleanly. There was no remote for our TV. The wifi did not work though the brochure said there was free wifi provided.

Plussat: Location

Miinukset: I felt that the hotel was dated and shouldn't have been rated a three star hotel.

Plussat: The location for stores and access to the Thruway.

Miinukset: Messed up my reservation on line, but hotel was able to fix the reservation for the extra night. The down fall, was that house cleaning did not come into the room and clean the room as they thought I was checking out and then checking back in.

Plussat: Staff were friendly and lots of towels

Miinukset: Beds were too soft

Plussat: The price

Miinukset: The hotel was filthy, there was trash, cobwebs and other debris when you entered thru the back door (which was the closest entrance to our room. One elevator wasn't working, the ice machine on our floor was out of order, it was just a joke.

Plussat: Nothing

Miinukset: They have roaches and it looks like a beat up motel for hookers . There is actual People living in the hotel

Plussat: We love the free breakfast and free internet. there's free parking too. We enjoy the water park- that's why we chose this hotel.

Miinukset: The first room we went into had a problem with bugs but the hotel moved us out of the regular 2 bed bedroom and put us into a suite for the 2 nights we were there. there were no bug issues in that room that we saw and believe me we all kept a look out.

Plussat: Great location, next to stores and right off the highway. Kids enjoyed the water park, but no towels were provided and that information was not provided at check-in. Breakfast was decent.

Miinukset: Needs serious renovation!! Ceilings and walls in the room and bathroom were pealing, furniture was old and beaten up. The heater fan turned on and off about every 3-5 minutes, making it hard to stay asleep. TV had no input. I would not stay here again!

Plussat: THE DESK CLERK AND BREAKFAST ATTENDANT WERE PLEASANT.

Miinukset: THE HOTEL WAS VERY DARK, THE HALL LIGHTS WERE OFF , WHAT ONES WERE ON WERE EXTREMELY DIM . I DIDN'T FEEL SAFE AT ALL. THERE WAS A HALF DRANK DIET COKE FROM LEFT UNDER THE CHAIR, RUG HAD DIRT ON IT AND TISSUES IN GARBAGE FROM PREVIOUS GUESTS, STICKY TBLE

Plussat: Food in oasis was really good.

Miinukset: Hotel just needs some updates.

Plussat: Location

Miinukset: You should remove this hotel from your listings. It is a very rundown facility that needs a complete makeover or be torn down!!!

Plussat: The location.

Miinukset: The breakfast really wasn't breakfast. The OJ was more water and sour than juice. The second day there was no milk for cereal (I traveled with a child). The area was very small, dirty and not a great selection. The first room we were in was not vacuumed thoroughly, the bed coverings were stained, the pillows were uncomfortable, there was only one blanket and thin not very good for colder weather. The bathroom was stained terribly with rust and stained grout. The tub did not drain so if you showered you stood in 3-4" of water. We were moved the second day, but the bathroom was still very stained and grout very dirty. I have never seen a paint job like the one in this hotel - rooms, hallways, entry ways. Fire doors were propped open and fire door tags painted over. The vents in the bathrooms were painted shut - are they ever cleaned? I was very disappointed as I have always selected Super 8 as a hotel to stay at for travel or work, but I will not stay at this one again and another at all is questionable. The desk staff didn't even have a uniform to determine if they were employees. The towels were so small and thin and hard.

Plussat: Nice location. Quiet. Friendly staff. Older facility. Some smells, but tidy.

Plussat: Staff was nice.....got my deposit back

Miinukset: The smell in the hallways was nasty.... beds was nasty......I didn't like anything about this place.....will never go back

Plussat: Morning staff

Miinukset: Night time staff

Plussat: The location is great

Miinukset: They refused to maintain their property, by shoveling All entrances even after being asked several times. Housekeeping didn't do my room, when I spoke to a man claiming to be a manager his response was "well, youre only paying $-- anight, our rate is $--"

Plussat: Location was good, breakfast was good but the butter was frozen still

Miinukset: The bed was like sleeping on a piece of wood

Plussat: Location

Miinukset: They have given me a room which should have been “out of order” as per their maintenance guy. I have to be in my friends room for entire stay as the room is unusable

Miinukset: Cockroaches greeting us in the morning in the bathroom

Miinukset: Room wasn't very clean, dirty q-tips left on bathroom floor and shower looked disgusting. Smoke detector was broken. Mini-fridge dirty and bed sheets did not look clean or sanitary.

Plussat: Just the location

Miinukset: It was dirty, the toilet was leaking the tub wouldn’t go down. And it was dirty! It smelled like cat liter In the hall ways and the doors were always unlocked so anyone could have entered on our wing.

Plussat: Receptionist was nice

Miinukset: Bathroom should be updated

Plussat: The staff was welcoming . Fairly cheap . Its close to highway .

Miinukset: I had to wait 20 mins for their system to get my reservation. I was driving through and got tired - quickly book room on booking.com Rooms had a very bad smell. My partner and I had to brew coffee to try and remove the smell followed by using our perfume to spray this room out . The bed linen had a huge cigarette burn hole in it . The bathroom fixtures were all rust and door had to be slammed to lock .

Plussat: The location to Darien lake was perfect! about 20 minutes and very easy to get to. hotel located right off highway so great location for that. rooms were normal 1 star expectations. we did not do the breakfast we ate at Bob Evans every day.

Miinukset: First day our room didn't get cleaned. housekeeper apologized extensively room was a solid 1 star room. mist spots painting on wall and around switches. Gas got shut off so no hot water. we were not told. COLD shower.

Plussat: Size of rooms

Miinukset: Breakfast could supply bacon or sausage

Plussat: Breakfast was decent.Staff was attentive. Overall a good experience .

Plussat: Location off Thruway..

Miinukset: It did have quite a strong cigerette odor..

Plussat: Bob Evan restaurant was with in walking distance

Miinukset: It was a supposed to be a non-smoking room, but the room had wreaked of smoke and it smelled bad. My neighbors decided to crank their music loud and have a party in the parking lot until midnite, then preceded to have a loud conversation until 3am.

Plussat: Location and convenience. Breakfast wasn't what we expected, basic finger foods. Bagels, toast, banana, cereal. Unable to eat any of it. Otherwise it may have worked out for others.

Miinukset: The smell of smoke due to smoking rooms