Montego Bay hotellia

Plussat: Everything. Beautiful accommodation, very comfortable rooms, amazing views and in a great location for Hip Street and Doctor’s Cavern Beach. The pool area is lovely and relaxing, with plenty of beds and chairs. The owners and staff were all friendly, welcoming and we very much enjoyed our stay.

Plussat: One street up from Hip Strip. Very clean & beautifully landscaped. Quiet pool area. Breakfast was delicious and plentiful. French Toast couldn’t be beat! Entire staff could NOT have been more welcoming.

Miinukset: Everything was perfect.

Plussat: The staff, and of course Peter and Elaine. They are overly gracious hosts.

Miinukset: Everything was perfect

Plussat: The hosts were exceptional very helpful and so friendly The breakfasts were so delicious and interesting we opted for the Jamacian breakfast. The facilities were so clean and comfortable. The pool was so big clean and inviting. The location is ideal very close to the beach and we had the services of amazing Michael our driver he was so knowledgeable, prompt and friendly. Peter and Elaine our hosts were wonderful! I want to go back !

Miinukset: That I only found out about the amazing Mega Mart just before we left! Make sure you visit it it has a great food court !

Plussat: A courteous staff that was very accommodating.Great scenery and a very luxurious view to see every day. A pleasant secluded hideaway with a great breakfast to start your day.

Miinukset: Mosquitos came with the abundance of rain..bring OFF to be on safe side...but nothing to be alarmed about as it was expected.

Plussat: The location The breakfast The staff

Miinukset: I liked everything.

Plussat: Great breakfast . Overlooks the Bay, mountains, cruise ships, and bonus two rainbows!

Miinukset: Wish I was younger

Plussat: Everything was perfect, but Jamaican breakfast was exceptional!

Miinukset: Nothing!

Plussat: - super nice decoration - big, clean and pretty room - amazing bed! - super tasty breakfast with fresh fruit, juice and coffee (everyday different options for Jamaican breakfast, or you can have American style breakfast, they even offer you vegetarian options if you need :) - cool and nice swimming pool - two cute cats :))) - they will offer you taxi transfer (about USD15 per trip - slightly expensive but a better option as you won’t get harassment (of any kind) and the driver is a super cool man to keep you safe - you can arrange it with the hotel - no problem! - amazing and friendly staff!! - it’s just like your home in Jamaica :) thank you so much !!

Miinukset: Nth

Plussat: Food, staff, and facility were all nothing short of fabulous. It's a short, convenient walk to the beach and restaurants and a short hike to the heart of the city. The rooms are quiet due to excellent windows. There is a very nice game room with pool table, air hockey, and much more.

Miinukset: There is noise at pool side in the evening from the clubs below, but the location and view more than compensate for it.

Plussat: Kaikesta! Rauhallinen ja hiljainen paikka. Erinomainen sijainti, vain muutaman minuutin kävelyn päässä Hip Streetiltä ja uimarannalta. Myös kaupungin keskustaan lyhyt matka. Tilauksen mukaan valmistettu aamiainen nautittiin kauniita maisemia katsellen. Isäntäpari huomioi kaikki vieraat joka aamu ja henkilökunta oli aivan mahtavaa. Kauniisti sisustetut, tyylikkäät huoneet olivat todella siistit. Meidän yläkerran huoneesta (nro 6) suoraan uima-altaaseen, jossa yleensä ei muita uimassa. Vaikka ollaankin enemmän koira- kuin kissaihmisiä, niin paikan 2 kissaa vei kyllä sydämen. Kuten tästä kaikesta voinee päätellä; aivan ylivoimainen paikka - jos ikinä mennään Montego Bayhin uudelleen, majoitumme täällä! Vahva suositus!

Miinukset: -

Plussat: It was an excellent stay the staff and owners are very accommodating. clean facilities and only a 5 minute walk to the hip strip.

Plussat: Quiet and relaxing, with a feel of classic luxury. The staff was friendly and accommodating of all our requests. The food was outstanding. We never left the resort and never felt we missed anything.

Miinukset: Signing for every meal and every drink, even on the all-inclusive plan, was a little tedious. I also wish we had booked a balcony room on the first floor for quicker access to the pool and restaurants.

Plussat: That it i locally owned and operated.

Miinukset: Excessive prices, especially for food.

Plussat: Everything is perfect!

Miinukset: The price at the restaurant and bars.

Plussat: Staff very friendly and helpful.

Miinukset: The food hasn’t been exceptional.

Plussat: Beautifully maintained grounds and tasteful accommodations. Delicious food and gracious hospitality. Thoughtful amenities like complimentary shuttle to/from Mobay, water sports on site, evening entertainment.

Plussat: Absolutely fabulous resort ! In all honesty this was by far the best holiday location we ever stayed at. Fortunately we got a suite in one of the premier luxury villas, which we had practically for ourselves for a long time. The villa staff was utterly attentive, some of the staff is working there already for decades, they even adapted to our personal daily routines. The colonial style of the villas is impressive, there were plenty of lounging possibilities, an immaculate infinity pool, and a lot of space. Very well equipped gym, a quiet spa on the ocean side, very good food in their restaurant, several beach barbecues, and the friendliest waiters everywhere. Seriously, this is probably our first 10/10 rating for a holiday resort, and they really deserve it ! You feel like being welcome in a big family, in our opinion the Austrian managing director Mr Forstmayr does an amazing job to maintain this atmosphere of a high class hotel combined with an almost family-like feeling. No wonder JFK wrote his inaugural speech here.

Miinukset: There was nothing we didn’t like

Plussat: The property was quite expansive yet still felt cozy. Between the hotel and villas it always felt like there was privacy to be found. Spa, pool, beach, dock, fine dining and amazing service oriented staff.

Miinukset: Food and drinks were good but pricey. Service and tax charges included made all dining and drinks expensive.

Plussat: The property is located 15 minutes from the airport, right on a beautiful beach and full of lush vegetation.

Miinukset: I wish the new construction was completed. Not that it interfered with my stay, just that it looks amazing and I can’t wait to hang out there.

Plussat: Nicest resort and staff we have really enjoyed in sometime. Thanks

Miinukset: Stunning beach. Waterfront cottage just off the ocean

Plussat: The staff are excellent

Miinukset: Very very expensive

Plussat: The food was great, and the staff was awesome. A special thanks to Caswell and Desmond. The best bartenders, ever.

Miinukset: Taxi cab prices off the resort, with outrageous prices.

Plussat: This was our first visit to the Half Moon. We have throughly enjoyed our stay at this hotel! The property is maintained to a high standard and all the staff are friendly, helpful and supportive. However, we must highlight one member of staff - Toni-Ann - who I believe is a real credit and an asset to your organisation. As a ‘front of house’ personnel, she was professional, helpful and very welcoming. We will definitely be back!!

Miinukset: There was nothing we disliked about the property.

Plussat: Front desk staff was excellent (Chantal). Food was okay. The grounds were beautiful.

Miinukset: Vacations unlimited pressure. The dessert choices were lackluster. I didn’t like that they moved me to St James. It was clearly an older room. I was told it was an upgrade but the room was clearly older. It was acceptable but not what I paid for.

Plussat: I loved the constant access to food and beverages. The entertainment was average but there was an effort placed on informing guests of the Jamaican culture. You still would have to travel outside the resort to truly feel Jamaica. Overall everything was great service exceptional and I would stay again as well as, recommend Secrets Wild Orchid as a sought after home away from home while visiting Jamaica.

Miinukset: The sales presentation to become a secrets elite guest. I would prefer not to listen to a sales presentation while on vacation. Although it is voluntary you feel as if you are required to stay 4 hours for a 80 min advertised presentation. Do not do it if you are just wanting the free gift. It is not worth half of day of your vacation.

Plussat: The location, the amenities, the events, the food and the staff. Everything was wonderful!!

Miinukset: Nothing I can think of, we will definitely be going back

Plussat: Beach is gorgeous

Miinukset: Service slow. Food just ok. Alcohol a bit watered down.

Plussat: Friendly and helpful staff. Bathrooms located everywhere for when you are on the beach. Didn't have to wait for drinks. We were able to walk in to restaurants and never have a wait (we eat a little earlier than the majority).

Miinukset: Everything was wonderful! Not the resorts fault, but people will sit at the swim up bars for hours and not let others get in/have an opportunity to sit and enjoy a drink or two. The main pool area can get a little loud, but if you stay in the preferred club it is not a problem to get away to peace and quiet.

Plussat: The service was very good. The staff members are very pleasant. The bartenders are great. They have a tablet in your room that allows you to request services, food, massages, reservations and pretty much anything instead of calling the staff.

Miinukset: The electricity went out, the room upstairs was leaking into ours, the safe was not working even after three attempts to fix it. The toilet was broken. Restaurants dining was only at specific times. The elevator had no air. The room had ants and a roach.

Miinukset: My stay at Secrets Wild Orchard was not like i expected. The customer service was for the most part repugnant and at best underwhelming. We arrived on Friday night about 8:35pm, the first thing we noticed was the entrance to the lobby area was isolated and closed off. There were no bellman/bellhop to greet us and or take our bags it was also raining heavily. By the time we got checked in we were already underwhelmed with the lack of hospitality for what should be a four (4) diamond hotel. #DON'TBELIEVETHEHYPE. Our first sign of good hospitality came in the form of our bellhop, he took our bags and other belongings as he escorted us to our room. He was knowledgeable and polite as he showed us our room; i just had to tip him. Five minutes later as we started to settle in i started to run a bath after should a long trip. Then the silence of the room was shaken by a loud scream. It was my girlfriend; i rushed to see what was the matter, the toilet as she flushed it started to flood the room with sewage water from the back and the side of the toilet. I got her out of there and quickly called the front desk to report the situation, it took almost 15 minutes for the maintenance personnel to get to our room at which time was already flood out with sewage water from the tank. It was embarrassing as we were previously tool this was a newly renovated room, so you could understand our dismay at the turn of events. They eventually gave us a different room which was exactly similar now on the top floor, we wanted a ground floor ocean view room; that's what we paid for. However i didn't make a fuss. The room was also nice looking like the previous one nothing special. As we settled in for the night we ordered room service, it took three(3) hours for us to get our meals after having to called the kitchen twice and the front desk once to get additional assistance to get it. When we eventually got our meals they weren't even hot anymore.

Plussat: Love it bad

Miinukset: Nothing not to like

Plussat: It looked just like the pictures on the website.

Plussat: Nothing for a 5 star resort

Miinukset: Resort is fine as 3.5 star Not 5 star Food is horrible in restaurants and room service They stinge on everything Not enough towels or water in the room Simply substandard

Plussat: Lots of attentive and friendly staff. Plenty of chairs, towels and choice of sun and shade. Evening entertainment was varied and enjoyable.

Miinukset: I would have prefered more restaurant choices for breakfast and lunch. Daily activities were a bit sparse.

Plussat: Good location, great view, friendly staff. The desk receptionist Nicole was really nice.

Miinukset: My room wasn’t as clean as it could have been. The sheets had a red stain on them, and the shower glass had tons of mildew. The patio door handle was missing and very difficult to open. Breakfast was great but the rest of the food choices for dinner are not so great. The stores on the property are extremely expensive, $10 for a bag a chips. I would never stay there again.

Plussat: The property is very nice. The rooms were clean and well maintained. All rooms were equipped with modern technology and I loved how close in walking distance the other resorts were.

Miinukset: We ordered room service via the in room iPad and never got it. I also thought the value for the money wasn’t truly there. It was pretty expensive in my opinion for the variety of food and drink options. I’ve stayed in all exclusives in the past and their were mini fridges in the room with drinks etc. They only had non alcoholic beverages in the room and the bars closed by 1 AM. Overall I enjoyed my stay but just felt like I wish there was more food and drink options.

Miinukset: No ice on 5th or 4th floor have to call room service for ice entire week,both jacuzzi tubs were malfunctioning one wouldn’t cut off had to be turned off by fuse box the other one wouldn’t let the water out had to call front desk each time we used it to let the water out, electric curtains didn’t work properly.Some of the staff were great others were not only helpful when a tip was offered.

Plussat: The location is awesome. Third year here and first time at Breathless venue. So much fun and the staff is amazing and super friendly. Takesha went out of her way to take care of us even going to store on way to work to get us Jamaican jerk sauce and Jevon our personal butler who was efficient and great guy. The foam party is a blast.

Miinukset: Hard to say as this is third time here and we’ll return.

Plussat: The staff was so friendly and accommodating! The smart room was fantastic! I love the all inclusive package.

Miinukset: Dinner menu options were a little limited and bland. Our refrigerator didn't work. Otherwise, this place was amazing!

Plussat: I had a blaaaast! Our Butler MCKOY was the absolute best! Best birthday ever! Ms.Facey & Mr.White

Plussat: Beach, activities, pool, food

Miinukset: Not all staff was friendly. Some were rude and not willing to go the extra mile. Shower leaked, I informed the front desk the first day we arrived. It was never fixed. The room was cleaned very late in the day.

Plussat: Everything

Miinukset: Nothing

Plussat: The bed was amazing. The staff is your best asset. They were undoubtedly the most educated and pleasant we have ever experienced .Manager Jesus topped it off with his amazing personality and attention to detail. ..constantly checking on the needs of his guests

Miinukset: The fact that I had to leave to get back to reality

Miinukset: Strict. Not enough entertainment. No shuttle transportation to or from airport included with booking price.

Plussat: The staff made the trip hotel employee string bean made it such a fun time at the bars and at the shows!

Miinukset: Hotel was nice.

Plussat: it's close to the airport- that's good and bad.. you hear planes all day and night.

Miinukset: the food was not good - the drinks were weak I think they fill the bottles with half water. I'm a light weight drinker and couldn't get a buzz after 10 drinks.

Plussat: Super clean! The grounds, beach bathrooms and all public areas were very clean and you can see the staff cleaning all day long. The food was delicious! If your into spicy you will love it! Entertainment was amazing! Love the staff!

Miinukset: bad drink service and overall restaurant service. You have to always get your own drinks and utensils, very weird for all inclusive, and we tip for everything! Also smoking is restricted to only two areas, if your a smoker you will hate this!

Plussat: The environment was amazing very welcoming.

Miinukset: I loved everything

Plussat: EVERYTHING!!!!!!!

Miinukset: Everything was amazing

Plussat: The hotel service, food, amenities and entertainment is exceptional!

Plussat: The riu reggae entertainment team and the beach

Miinukset: Hotel staff was beyond rude and disrespectful

Plussat: Everything

Miinukset: No

Plussat: The food was good, some of the staff were great but not all.

Miinukset: Too impersonal. It did not have the Jamaican vibe whatsoever. It felt like I was in Miami rather than a paradise location. The hotel was too large, there were no "garden" area or grounds to walk through. The beach was just a beach, not much to do there.

Plussat: Staff

Miinukset: Entertainment

Plussat: The staff.

Plussat: Great service, awesome amenities and beautiful location. Beach was clean and well serviced by wiring staff. Simply amazing

Plussat: Didn’t have to leave resort for activities if I didn’t want to

Miinukset: N/a

Plussat: Everything

Miinukset: I liked everything

Plussat: By far the best hotel we’ve ever stayed in. We just loved everything about it. It’s definitely a five star!!

Plussat: The staff and the amenities. I like the efforts geared toward my birthday celebration. I felt special.

Miinukset: The unlimited presentation that was supposed to last 90 minutes and it actually took 4 hours of our vacation time.Also, the housekeeping only gave us 1 face towel in a room with 2 people.

Plussat: I loved everything about Secrets St. James. The staff was always warm and attentive. In addition our room was very nice and located in a nice area of the resort. The resort is beautiful if you pick Secrets St. James you will not be disappointed.

Plussat: The food was great. I enjoyed everything I chose.

Miinukset: The rugs in the room were dated. Did not add to the appearance of the room at all.

Plussat: Facilty and service was very good. Only drawback was the food. Not enough variety of Jamaican Cuisine

Miinukset: The food wasnt great

Plussat: Nice pools and close to beach, clean rooms, good food and variety of options, comfortable beds, fun activities, great staff

Miinukset: I wish the beach could have been longer but what we had was nice

Plussat: The fact that it's all-inclusive. The resort was nice and the people were even nicer.

Miinukset: None

Plussat: I liked the rooms, the view and the location. I also enjoyed the beach, water and pools.

Plussat: The staff was helpful and friendly. 24 hour room service was nice to have as well.

Plussat: Royal Decameron Cornwall was a delight, a paradise. There were 8 of us with wildly varying needs and everyone found something great to do, every day! Every single staff member we encountered went out of their way to be friendly, efficient, helpful and fun! The food exceeded our expectations! It was abundant and delicious and a great range of offerings. We really appreciated that there were many vegetables, both cooked and an assortment of lovely salads and desserts. There are abundant activities and our group tried almost all of them. It is fantastic to have a pool, a beautiful beach, cabanas and umpteen other activities right there...including kayaks and paddle-boards. Also great to have a-la-carte possibilities for private dining by reservation...that we used several times. In particular the Activities director Davion was amazing...and he had endless energy from dawn until dusk. Kem the bartender was spectacular and went out of her way to help us and is a stellar bartender. The grounds are gorgeous and we appreciated the great care that it takes to do such a splendid job.

Miinukset: Two things: 1) It is not terribly easy to arrange for vans/taxis for large groups...and can take up to an hour longer than anticipated for them to arrive. 2) PLEASE, please inform guests when you plan to SPRAY for mosquitoes!! This should be posted everywhere to warn guests so they can be indoors when this occurs. All insecticides are potentially dangerous and toxic. The spraying creates a huge, lingering fog all along the entire beach front and right over all of the dining areas. Our entire group was caught in the middle of a choking fog of insecticide at dusk....and 3 members of our group have severe allergies, one with an asthma inhaler and 2 who carry Epi-pens for severe allergic attacks. We were lucky that no one in our group had a severe reaction...however, several members in our group were coughing and had stinging lips and nostrils.

Plussat: Food

Plussat: Great location.

Miinukset: Staff - half were very nice, many were annoyed at requests for anything, eg room being made up. Many rolled their eyes or responded defensively to almost anything, eg when does the bar open?

Plussat: Loved the property, breakfast was great, lunches were ok. Pool and pool bar were nice, Sitting area was nice, Loved the coffee bar. Most of the staff was amazing, taxi drivers on property were amazing. View was to die for! Loved the beach. Loved paddle boarding.

Miinukset: There was a raw sewage smell near the snack bar. It was gross. Snack bar food needs to be improved! Not enough choices. Hard to get ice, no ice machines, no vending machine. Need something 24 hrs. Under impressed with the rooms. Showers not great, no water pressure, no hot water at times. Never saw any type of management. The definition of a 4 star hotel is a large upscale establishment with first rate service and tons of extras. Spacious rooms are beautifully designed with premium furnishings and lavish bedding and fine bath products. This is NOT the Royal Decameron Cornwall. This is a 2 1/2 star resort at best. I'll stay at the Jewell Grande next time.

Plussat: Location, entertainment.

Miinukset: Some of the entertainment activities didn't happen even though they were on the schedule for the day which was disappointing.

Plussat: Nicollette, the Chef, did a great job. Amazing local food and plenty of it. Reception staff were good. A lovely place to chill before heading home.

Plussat: The beach is great. Both pool and beach have shadow and are very confortable

Miinukset: The food was mediocre. Too much noise in our room. Maybe because it was next to the cafe, and they started making noise very early. Check in is at 3, but the rooms were not ready

Plussat: Nice location. Friendly staff. Not too big - so not overwhelming - more intimate. Great evening entertainment. Nice food. Travelled with my two children 5 and 15 - both had a great time. My partner met us at the hotel as he was on business - he stayed for 3 days and thoroughly enjoyed the time also. Loved the Ackee and salt fish for breakfast. A sufficient range of food to suit different tastes. Like the fact that you can walk out of the hotel to range of shops and restaurants - as the hotel is not secluded like many big hotels.

Miinukset: Food could have been warmer - although great flavours. Cups and plates left in the hallways and not removed - had to inform staff to remove after 2 days.

Miinukset: The place was permanently closed

Plussat: Breakfast was great, different everyday! It was always served on time and there was plenty of it.

Miinukset: I did not find anything that I could complain about.

Plussat: Hostess was very kind and hospitable.

Plussat: Quiet and nice host

Plussat: Location was clean and very comfortable

Miinukset: The light in the room was poor

Plussat: The breakfast was delicious and a typical Jamaican breakfast with callaloo, fruit, coffee and fried dumplings, hosts were very accommodating, comfortable bed, good shower.

Miinukset: Could have had cold beverages available.

Plussat: This is my second time staying here and each time I have been well looked after. The space is beautiful and is in a great location for the airport and Reggae Sumfest etc. Will definitely return next time I am flying in or out of Mobay!

Plussat: It's is a smart and fashionable small hotel with personal service and an involved owner. She is also smart and fashionable and a great Jamaican woman in business. Peppa's restaurant next door is a huge bonus as well.

Miinukset: Daytime noise and the nature of Mobay in a period of change. Both will change and hopefully it will be sooner.

Plussat: There is no substitute for the view at night. I could walk out of my room on to the balcony and catch a breathtaking sunset each night. The convenience of the restaurant next door was a bonus. Each morning I had my choice of an authentic Jamaican or American breakfast and the staff went the extra mile to arrange excursions on my behalf. Transportation to and from the airport was arranged for me and the responsiveness to questions and recommendations was stellar. The rooms are very spacious and a full body massage was done in my room upon arrival. I left feeling very special and look forward to returning very soon.

Miinukset: I loved the dog. But, if people have an aversion to dogs or animals, they should be aware that “Leo” is part of the family. The water and electricity went out briefly. But, that was more a function of the island itself and not the B&B. If travelers have an accurate expectation of Jamaica, then small “hiccups” won’t upset their stay.

Plussat: I loved this place! I visit Jamaica every three months and have stayed at various hotels. This lovely Villa is far superior to any hotel within the same price range. I will stay here from now on! Lloyd and Sheila are incredible host and hostess. The room was clean, the scenery is beautiful and you feel like you are at a retreat!!!

Plussat: The staff is so lovely and accommodating. I left feeling like a guest rather than a customer. Would recommend to pepole looking for an authentic, intimate experience of jamaica.

Miinukset: Location is best if you have transportation taken care of.

Plussat: Great staff, very clean and well upkept. Nice beach with plenty of chairs. Location was pretty convenient.

Miinukset: The food was atrocious and very disappointing. Some staff members were not helpful. Maid service request for more pillows went unanswered for 8 whole days. Power and water went out for hours at a time. Hotel charges for phone use but is not stated anywher

Plussat: Staff are extremely polite and catering to your every need every last one was super nice i never been around so many amazing people in my life.

Miinukset: No i loved everything about it.

Plussat: Staff were amazing and friendly without expectations of anything in return. very clean resort. Food was great for being mass produced.

Miinukset: Beautiful beach but small and the sand in the water is slimy with seaweed. Pool closes at 6.

Plussat: It was super clean and the staff was extra helpful. We ere upgraded to Riu Palace

Plussat: I love everything about the hotel

Miinukset: no

Plussat: They had a lot of food options it buffet was best, fun bars and a club on the premises. I also liked the grill at the beach everyday it had the best jerk chicken! Always a fun pool party during the day.

Miinukset: The toilet didn't flush i the first day and we had to ha e them fix it. The hotel rooms are far from the main lobby, we could never get reservations for the steakhouse, it was impossible and annoying and when we finally did the food was mediocre at best

Plussat: The staff is very friendly and takes good care of everyone

Miinukset: No

Plussat: It take us 3 day to get an iron, we were supposed to get 2 double bed, we only get one king size, the white sheet wash soiled, when I visited Riu in Ochi Rios it was good. I told my co- workers about Riu hotel but I loose off Riu montego bay Jamaica.

Miinukset: The staff are excellent, just environmental services.

Plussat: Staff amazing! Wonderful free water sports included!! Food and drink great!

Plussat: It is close to many shopping, dinning and night clubs. The hotel staff were friendly and attentive. The property was fairly clean and the food selections were decent and plenty. The entertainment was nice.

Miinukset: My room was leaking water from the ceiling, it had 1 or 2 roaches inside, the bed was hard and dirty around the box spring, the A/C was barely cold and no elevators. The drinks at the bars were sugary & weak and the dining times ended too early at 10 pm.

Plussat: Entertaining program. Nice and long beach. food was good. Very close to the airport. Great activities like beach volleyball, stand up paddle board, etc. Hotel landscape was well maintained.

Miinukset: Hotel rooms were outdated. Drinks were weak and made with artificial ingredients. Low-quality alcohol.

Plussat: Most excursion shuttles would pick up from this resort.

Miinukset: Buffets are only open from 7:00-10:00am, 12-4pm and then 6-9pm. No room service. Also our room celling leaked badly the entire time. We had to keep a trash can underneath. We informed the front desk twice and it wasn't fixed. That was a safety issue!