Kaya Palazzo Golf Resort

The food was perfect, the hotel team is very polite.

The pool area: the lounge chairs does not belong to a five star hotel. Many of them were with broken wheels. Not enough lounge chair tables. The first few days there weren’t enough sun umbrellas. In the section where we were accommodated , there is only 3 elevators. The last week 1 or 2 of them were out of service. In the morning or in the evening when everybody is going somewhere you have to wait the elevator very long time. Very poor internet connection outside the hotel and in the main restaurant, especially in peak hours when everybody is doind something on the phone.The room furniture look amortized. I was very suprise of the cheapest laminat on the room floor. The staff in the main restaurant, maybe 50% of them are capable to do their work, the other 50 are amateurs. Too many russians, maybe more rhan 90% of the guests. Many of the employess are not so good with speaking and understanding english , if you could speak russian ot turkish you will be OK.