Clayton Hotel Belfast

Donna at reception was more than nice when we were checking in and was very helpful. Bed was very comfortable

Paid for 2 deluxe double rooms, paid same price for both and got 2 completely different rooms...one huge and one tiny. One 1 bath towel and hand towel for 2 people. No glasses for bathroom, very little toilet roll. Some staff just didn't want to be there and rude!

Clean rooms friendly staff

Paid for buffet breakfast for three days but on second and third day food was plated up and bought out so no option to go up for more. As I don’t eat bacon, bread, mushrooms or back pudding I only had sausage egg and beans i was still hungry. Would have had better from Wetherspoons over the road and would have been better value. Also didn’t get notified until arrival that spa and sauna were closed.

It had a pool. Nice bar area. Rooms good size and nice bed. Staff were generally happy and kind.

The pool and changing facilities were very dated. Loud swimming lessons happening on a Saturday morning. Couldn't book the spas and the area they were in looked very dated. The breakfast was poor on the first day but then they cooked us pouched eggs and they were good. All the crockery at breakfast and in the bar was dirty. Bathroom in the room was dated. The bathroom and room weren't cleaned by staff only the bed was made.