Puerto Vallarta hotellia

Plussat: Garlands was right in the middle of PV's old and new downtown. We were able to walk everywhere; took us around 5 minutes to hit the Malecon, and 5 minutes to the delicious food vendors along Insurgentes road. The price was a steal, and the hotel was v quiet at night. Loved it!

Miinukset: We had a couple of small (v v small) ants in our bathroom, looking for water. It wasn't anything big; the staff gave us ant spray and by the end of the first day: the ants were gone!

Plussat: Location, room quality, comfy beds, the pool.

Plussat: Great river views, clean and beautiful rooms, lovely staff, very attentive and helpful. We keep coming back to this place every chance we get.

Plussat: Sänky oli todella mukava. Huone oli hiljainen vaikka hotelli sijaitsee aivan PV:n keskustassa. Lento lähti vasta illalla. Paikka säilytti tavaramme ja pääsimme vielä suihkuun ja vaihtamaan matkavaatteet ongelmitta :)

Plussat: Very unique hotel full of character. Staff went out of their way to ensure everything was great.

Miinukset: The other guests were loud

Plussat: The staff was super friendly. Marquess Penthouse was spacious, comfortable shower and privacy was great. Spend the extra money for the breakfast it was delish! Thank you Martha & Jerry for making our stay extra special. The insulte massages with champagne was a great touch!

Plussat: Bed is spectacular! High ceiling room! Great staff! Great location!

Miinukset: Construction was in action in the middle of the day near the pool :(

Miinukset: The lights from my bedroom by the river..

Plussat: It was more beautiful and expansive than the photos. Our riverside room was amazing, as was the staff (especially Jerry). We weren’t hungry for the breakfast upgrade but it looked (and smelled) like a good deal. Wish we had more than one night.

Plussat: great location in the middle of zona romantica, cute antique Mexican feel

Miinukset: pretty loud air con

Plussat: Our entire experience was perfect! The location was great, walking distance to the beach, restaurants and shopping. The property was beautiful and romantic. I felt like I stepped into a dream. From the moment I booked our reservation the hotel staff was so accommodating! They helped me make the trip extra special for our anniversary with flowers, chocolates and balloons. They had a great recommendation for dinner and we couldn’t have been more satisfied. We will definitely be returning to Garlands

Plussat: Amazing host, amazing room, the cleaning is just superb. The host took care of me while I was sick, I was amazed how caring he is, truly great person Just book this place, trust me you won't regret it

Miinukset: NOTHING

Plussat: The room was very nice and clean, it seems like they have just remodeled and the staff was great, it was my honeymoon and they upgraded our room for us at no extra cost.

Miinukset: The hotel was loud, there were people up at all hours of the night and you could hear everyone in the hallways talking and the person in the next room as well.

Plussat: The breakfast was hearty and good. The bit of extra cash paid for the room with jacuzzi tub was worth the price. The location was very good, close to the boardwalk and the beach and the markets and restaurants. Staff was pleasant and helpful.

Miinukset: The elevator was tiny, slow, cramped. The room keys de-magnetized constantly. They were "out of" the coffee they were supposed to provide in the room, so your first cup had to be at the breakfast place on 4th floor. No in-house restaurant or bar.

Plussat: Clean bathrooms

Miinukset: Air-conditioner in room struggled to cool the room. Was mostly hot throughout the day. Not what I expected from a 4 star hotel. Jacuzzi was dirty. First room hotel staff showed us was dirty (stained walls, dirty windows, stained covers)

Plussat: The property is centrally located to all the touristy things and not far to the beach. Staff were nice and friendly. Room really comfortable and clean.

Plussat: Great people, great service!!

Miinukset: The elevator is to old and slow

Plussat: Staff was helpful and friendly. The property had the most comfortable beds of any hotel I've stayed at, and it is a short walk to everything

Plussat: The staff and service at this hotel were above and beyond expectations. The location is perfect being that it is steps away from everything that Viejo Vallarta offers and even closer to the malecon and the beach. I would recommend this hotel to anyone.

Miinukset: Like one of the reviewers noted, I too was placed in a room that faced the air conditioning units in the courtyard. The best outcome for this situation is that I know I would have been moved to a better room if I had asked. But I was only there one night so didn't bother.

Plussat: Receptionists were helpful and smily, flunet in english.Hotel location in downtown is great for walking along promonade or visiting historical sites.

Miinukset: Rooms are small with no view. Lift was small, old and a little scaring. Towels were worn out and not clean. No plugh for electric kettle except the one near the bed. Roons beed renovation and maintanance

Plussat: Location, the staff, breakfast

Miinukset: Notaplicable

Plussat: All of the staff were extremely helpful and friendly. I would definitely stay there again if I return to Puerto Vallarta. Thank you all so very much.

Miinukset: I don't see anything that could have been better, unless they could make the rain go away, LOL, and the tropical storm. I had a great time there.

Plussat: Great location, comfortable bed, hot shower. Breakfast was a cook to order omlet plus fresh fruit, sopas, waffles, coffee, juice. nice rooftop view.

Miinukset: Tiny pool on the top floor(kid sized)

Plussat: Everything was excellent

Miinukset: I liked everything

Plussat: Everything and everyone

Plussat: Clean, comfortable and close to beach

Plussat: Location is the main redeeming quality.

Miinukset: Walls all had weird stains on them, there were dead bugs on the floor when I arrived and the bathroom looked like the plumber had fled the job halfway through. The worst part was the ancient air con that clanked throughout the night. With noise from the street, it didn’t make for a restful evening.

Plussat: Being in the heart of the city. Walk to cathedral, bus to Arches for snorkelling, local authentic Emilio Zapata market. Family owned restaurants

Miinukset: Main city street noise. Get room off Main street

Plussat: Staff very friendly and helpful. Very clean

Plussat: The staff. The location. The restaurant.

Miinukset: The air-conditioning system seemed to be quite old, with a unit in each room. Which filled with water which became moldy - the room reeked of mold after several days and I had to change rooms. I tried not to use the A/C much to avoid the problem but the moldy smell appeared there, too. Unfortunately, I'm allergic to mold!

Plussat: Great location I'll stay again in the future

Miinukset: No parking lot on site. Slight smell of mold from the air conditioning

Plussat: Location was excellent, staff were friendly and accommodating. The restaurant was very good, and the pool was a nice cool down after a day at the beach.

Miinukset: We extended our stay, unfortunately the air conditioning broke down for our extra days there. They had no fan to give us to help make it more comfortable.

Plussat: Super séjour thank you Raphael one of the waiter who recommended the hotel and for the good service.

Miinukset: Rien

Plussat: The staff of the hotel are all very friendly and go above and beyond to make you feel 100% comfortable! Alejandro and Edwardo we're at the front desk and they went above our expectations!! Definitely recommend this hotel to everyone! We will definitely be back to Puerto Vallarta and for sure will stay here!

Plussat: Staff and location were amazing. It's one street away from the Malecon, but it's not as busy. The restaurant was great as well. You get amazing food for a decent price and it's not as busy as all of the restaurants on the boardwalk. You can enjoy your meal in peace.

Miinukset: Beds were tiny.

Plussat: Great staff , peaceful, quiet , clean rooms , food and restaurant overall very satisfactory, 2 minutes walk to beach and plenty of shops and restaurants around this area. Great value for money.

Miinukset: There was nothing I did not like 10/10

Plussat: Nothing.

Miinukset: Did not get free cancellation! Still had to pay. I will be fighting with my credit card. Even outside of three days. They still refused to cancel for free.

Plussat: The location was convenient. Very close to the malecon and tons of restaurants and shops.

Miinukset: The elevator was in very bad shape, once the doors didn't close and I had to go out. Two days later it was out of service. I had ants in my bed, tons of them, they came during the night, at 2 am, obviously they woke me up and I had to go and ask them to give me another room. In the new room I had some ants every once in a while, not enough to make me leave the room but still, some of them were around.

Plussat: With the temperature in PV right now it was really necessary with a pool and AC! The staff was really friendly and helpful. I started booking a few nights, but liked it so much that I extended my stay and ended up staying a week. Would definately come back!

Miinukset: The wifi don’t really work in the corner rooms with balcony. So you have to choose between the view or access to internet...

Plussat: Great location and excellent vfm

Miinukset: Rooms were pretty basic but for the price they were good

Plussat: Room 116 which is way in back in north east section. My 3rd and probably last stay there. Reservation said room with balcony and river view. When i got there they said no river view rooms available and they said the same thing the next few days. Bed was hard and not level, kind of a humpback. Toilet would only flush once every 15 minutes as is takes that long for the tank to refill. Window blinds were thin so not very dark in the room at night. They updated the TV to a nice flat screen with many channels though only about 6 in english. The TV remote did not work consistently. Maid service was good. Location pretty good for the price, a block or so from ocean, few blocks from usable beach. If you are over 49 you probably would not put up with all of the little problems with this place. If you get a river view room you can overlook most of them, otherwise i would pass. Air conditioning worked OK though loud which helped drown out the street noise. The shower had very hot water to my surprise though the toilet is located basically in the shower which is odd. Ceilings are nice and high. Free wifi, in the lobby only, which is nice. The lights in the room are not very bright making it hard to shave or put on makeup. Saw a gecko in my room once.

Plussat: Very centrally located. Hotel is close to taxi stop around the corner, very good restaurants and shopping all around and a central bus station a few blocks away. Beautiful view from the upstairs pool. Good restaurant on the top floor next to the pool

Miinukset: My room was under the restaurant located on the top floor so we could hear music and singing until around one in the morning. However, my husband and I didn't mind because we liked hearing people having a good time and we slept good only once in a while waking up to chairs and tables being dragged across the floor

Plussat: The location is great! everything is near you even a Starbucks! the malecon is just steps from the hotel they have a nice swimming pool on the roof. And the plus was that the restaurant at the hotel was the one that had the coldest bottle waters!

Plussat: Its close to the old Puerto Vallarta.

Miinukset: Nothing, for the price I got what I paid for.F

Miinukset: Luulin maksaneeni koko majoituksen heti kirjautuessani mutta luotolta meni vielä 50e jälkeenpäin.

Plussat: Very good location, very pleasant patio and swimming pool

Miinukset: Long wait for check-in

Plussat: Great location, walking distance from souvenir shops, Bus stops, Malecón, night life, restaurants and beaches.

Miinukset: Pool hours should be longer.

Plussat: Very god location. We liked the Moments restaurant in the top floor, they serve delicious food at reasonable prices.

Miinukset: Toilet room without ventilation