Malmaison Belfast

Design is wow, location is perfect and staff helpful.

The hotel was great. Location is bang in the centre. Very stylish, clean and comfy generally. However on the last night of our stay we decided to have a meal in the hotel restaurant which is very nicely designed. The breakfast on the previous two days was decent so we decided to give it a try as were too tired to go out. We waited for the food for about 90 mins at which point the nice hostess reluctantly came to inform us that the chef had misplaced our order and we would have the food in 5 mins. My pasta was totally overcooked and completley inedible while my wife's steak was alrightish but far from great. We were tired so didnt raise much of a fuss but the hostess nicely offered to waive off the food bill completely and we only paid for drinks, which partly made the experience more bearable. 100 marks to the waiting staff especially the hostess who was serving people and apologising to everyone for the delays and mistakes. However i think the kitchen staff needs a wakeup call.