Mercure Hotel Berlin Zentrum

We loved the location as it was so close to the s and u bahn as well as the bus. Shower was good and the area was nice, lots of places to go dinner.

Pillows absolutely horrendous. Bed was very hard. If possible get another elevator, very slow to get up to the 6th floor.

The staff was incredibly friendly and very helpful to two people on their first trip to Germany. They were eager to help and answer our questions and made sure that we all our requests were accommodated as much as possible. We would gladly stay there again.

If there was one thing we didn't like, it was the bed situation. We had expected a king size bed, as per our reservation, but upon arrival, we had two twin beds that were literally pushed together. While it wasn't a huge problem, it did feel a little misleading to us. Again, the stay overall was amazing and it didn't ruin our stay, but if the description had been a bit more forthcoming about what we could expect, that would have been welcome.

Excellent location; hotel fits the purpose of my visit

towels were not changed when we requested