Bern Youth Hostel

Super spacious rooms: sleeping room plus separate room for sink and wardrobes with a very easy and secure closure that can be opened with the key card. Suitable for disabled people (lift, bathrooms) which I always appreciate even if I am not disabled myself. Good bread at the breakfast. 24 h reception is a big plus - I arrived around midnight.

I wished it was a bit more natural to interact with the other people in the youth hostel. I guess this was not my impression because the common areas are very large so people do not naturally sit near each other. The Swiss lady at the reception was lovely and very happy to help. I was disappointed by the Asian looking man in the reception, though. When I arrived around midnight, he let me in but ignored me after that because of 1) a phone call and 2) another guest wanting white wine. Both things happened AFTER I entered the hostel saying that I had booked a room. I did not feel warmly welcomed because I clearly was the lowest priority of the receptionist. On top of that, the receptionist did not tell me many practical things, he did not know anything about the rooms either. My disappointing experience with the receptionist is a shame because I apart from that was very happy with this high quality hostel.