Bhopal hotellia

Plussat: Ambience, location, food

Plussat: I likeed the place and it's design

Miinukset: There was no proper hot water.

Plussat: The ambiance is the best thing about it

Miinukset: Definitely restaurant’s in room service is very poor they are not trained. The person who gets the call for in room dining is really a blunder he doesn’t know his job although he is a polite person but really he doesn’t know what to do.

Plussat: Excellent property, very helpful staff, great food, everything was great

Miinukset: Food prices were a bit on the higher side

Plussat: Beautiful, historic. Extremely clean by any standard.

Miinukset: The staff gave very unfriendly vibe - they didn’t say anything but the looks , the tone was not warm and welcoming.. they definitively need training like when I walked in the evening and asked if the extra bed had been put in .. pat came the reply- it’s 1500 INR plus taxes to which I said I never asked the cost but asked if the extra bed had been put in .. he checked and said yes but when we entered the room the extra bed was not put in .. the extra bed itself was a horror story - it was torn and filthy beyond justification

Plussat: It is beautiful and welcoming

Plussat: breakfast was not included in the package

Miinukset: the room temperature could not be controlled and I was not told that points would not be included as I had booked through 3rd party website(booking.com)

Plussat: Room rate was little on higher side

Plussat: The staff goes out of the way to delight the guests!!

Miinukset: The buffet breakfast was just sad :(

Plussat: The youngsters at all locations be it the reception or the restaurant were intelligent, courteous, and friendly.

Miinukset: Will have to think, which is a indication.

Miinukset: Had a horrible experience when I had asked for a first aid kit they no one came with the same for 15 to 20 mins & my daughter was bleeding and when when I had reached on the reception to settle the bill till that also first didn't came & nor the front desk took the pain for the first aid box

Plussat: The hotel is not like any branded chains with glass facade, its a nice one floor building with a courtyard, tucked away in the city.

Miinukset: Breakfast choice of food could have been more better

Miinukset: Non allowance of a local guest in the rooms for even a minute.

Plussat: This hotel is fantastic. The staff were friendly, the beds were clean and very good for long stay guests. The breakfast buffet in the restaurant does not have a little bit of a sense of heterogeneity, but it is not a burden for foreigners to eat.

Miinukset: Using Wi-Fi is a bit inconvenient. Of course, there is no problem for Indian people, but foreigners must have a local phone number and the total amount of data is 700MB at a time.

Miinukset: I didnt like rooms. The rooms were pathetic .. i had never ever seen a room like this in my life in a 5 star hotel . The oyo standards rooms are far better than yours noor us sabah palace rooms... not even standard but your royal palms are also pathetic .. i will request people not to ho to noor us sabah

Plussat: Very good hospitality

Plussat: The staff were very responsive and the reception and dining areas were fairly good. Location in Bhopal is also very good.

Miinukset: The room was severely overpriced for the amenities that it provided, which were pretty sparse. The bathroom in particular needs to be updated. Had to deal with 24 hour construction noise in the rooms surrounding mine.

Plussat: Nothing

Miinukset: Not at all value for money... it’s good for OYO hotel... cheap

Miinukset: One extra sheet to be provided when blanket not required. One small carpet besides bed required.sitting chairs must be comfortable

Plussat: I like hotel location.

Miinukset: Staff service

Plussat: Nothing

Plussat: The room and prompt service by staff

Miinukset: Wash rooms faucet, no hot water flow in wash basin

Plussat: Location wise o.k

Miinukset: We did not get discount provided by you. I had booked one double bed room for stay with my wife. They have shown my booking for single adult and charged Rs.1000/- extra separately for my wife. They have made bill for Rs.5300/- (2night room charge Rs.5017/- + Rs.283/- for room service) and Rs.1000/- separately without bill . Total Rs.6300/- (Rs.5300/-+ Rs.1000/-) has been paid by e through debit card. This is unfair. They should have told me this at the time of check in . They were advising us to book directly in future to get discount (Rs.3000/- for double occupancy- including tax+ complementry breakfast) . I understand the commission which you get for booking of hotel has been recovered from us making us fool. They were showing one printout received from you that room was booked for single occupancy. This is incorrect. I have booked one room with double bed facility. Please see snapshot of web page which clearly show double room i.e. one room with two occupancy.

Plussat: Yes

Miinukset: Near to city and my Office.

Plussat: Clean room

Miinukset: Location

Plussat: Big rooms for family

Miinukset: Car parking area

Plussat: Well presented large comfortable room with good hot water and working wi-fi. Excellent room service. Quality food in the restaurant and good Indian style breakfast. Generally nice environment in the hotel.

Miinukset: Staff could be over attentive at times but the service was well intended. There was no window in our room. We had unfortunate 'misunderstandings' more than once over the final cost of driver trips organised by the hotel. When checking out we discovered that payment by card was impossible due to the card machine not working and we only just managed to scrape together enough cash to pay our bill. We became very concerned about missing our flight with all the hassle over payment; we had already offered to pay the previous evening so as to avoid any problems but were told that payment in the morning would be fine (we were leaving at 6.00am and it wasn't fine).

Miinukset: Most of the bedrooms showed to me were without a proper window.

Plussat: Very courteous staff. Good location Great value for money

Miinukset: Nothing (considering price)

Plussat: Having spent a sleepless night there is nothing to like.

Miinukset: 1. The room was noisy. Being next to a railway platform station and having no sound proof window makes it a nightmare to stay. We were awake entire night. Staff did not give us any other room despite request. 2. They had a very loud birthday party that went till 12.30 pm. Loud music played till 11 and very noisy guests were leaving till 12.30 am. Reservation staff told us that this was their MD's son's party so they couldn't do anything. Highly unprofessional behaviour.

Plussat: Breakfast was up-to the expectation from a hotel.

Miinukset: There was a Bar attached to this hotel and people accessing the Bar were starring like anything.

Plussat: Pleasant stay. Staff was very courteous and cooperative.

Miinukset: We needed early check as we were reaching early in the morning and we called up the hotel couple of days before the travel and even on the previous day of travel, to be sure about rooms are available when we reach there. However the front office insisted we check with them in the morning when we reach.

Plussat: Staff was very helpful and nice mannered, food was nice.

Plussat: Didn’t like it

Miinukset: Very unsatisfactory service Nearby railway tracks hence 24 x 7 train movements sound Poorly maintained kitchen and breakfast Badly maintained rooms Pathetic location

Plussat: Comfortable stay. Staff is very helpful and courteous.

Miinukset: Nearby pollution

Plussat: Staff , location

Miinukset: Very bad experince in hotel jalsa tv not working , Clening not properly, Wassroom so bad.highy rates , bed sheet so dirty.

Plussat: The location was very good. In the heart of the m p Nagar.

Miinukset: In general the hotel was so 22.But the staff was not very friendly nd cooperative The room services were very poor.They changed the bedsheets after requesting nd reminding several times. The language of the room assistant was harsh. Even they were cleaning the room and toilet very 22 relactantly. Breakfast which was attached to the room was not up to mark.

Plussat: stay was excellent, like the room space and cleanliness

Miinukset: Break fast

Miinukset: THE STAFF THERE IS RUNNING AN OPEN SCAM. HE REQUESTS THE CELL PHONE OF THE GUEST AND FEEDS THE RATING BY HIMSELF. ALSO, HE REFERS OYO APPS TO HIMSELF AND OTHERS FROM GUEST ID AND IN RETURN EARNS BONUS WITHOUT THE KNOWLEDGE OF THE GUEST. Please look into the issue, as the ratings are not genuine

Plussat: Dirty bed

Miinukset: Room not cleaned