Biloxi hotellia

Plussat: It was right on the beach, the breakfast was awesome! Very friendly hotel staff.

Miinukset: Minor thing, fire pit didnt work and their fryer didnt work so you couldn't order anything fried.

Plussat: Cleanliness

Miinukset: We didn't get the room we booked.

Plussat: The cleanliness of the facility and the professionalism of the staff was beyond any experience before-no issues with any previous Hyatt locations either. Great space!

Miinukset: Everything was perfect!

Plussat: Nice, clean room. Great service from staff. Good view of the ocean. Great television channel selection. I thoroughly enjoyed my stay. Great breakfast buffet. Good value. Wished I could stay longer; maybe next year.

Miinukset: Cleaning crew missed my room one day for no reason.

Plussat: Very friendly staff.

Plussat: Friendly staff

Miinukset: No microwave in rooms

Plussat: Everything.... The staff was awesome, room was clean and the breakfast was one of the best I had in a very long time. I will definitely stay there again.

Miinukset: N/A

Plussat: A beautiful hotel with great staff. Room was clean and spacious.

Miinukset: The traffic in front of the hotel was definitely a drawback, but there was some road construction contributing to the congestion.

Plussat: Great location for the event that we were attending. Friendly staff and very clean! Will stay again!

Plussat: Our vacation was everything we’d hoped for! The staff was wonderful & the room was nice and roomy, perfect for 4 guest with two queen beds and a pull out sofa if needed! Breakfast was amazing every morning! & all around a great experience!

Miinukset: Don’t have any complaints.

Plussat: The breakfast was delicious and the areas were clean at all times

Miinukset: I had to call downstairs to get my room cleaned and fresh linen, but staff came right away.

Plussat: Breakfast was a plus! Everything was yummy.

Miinukset: On the last couple days they did not leave coffee or cups for the room or a bath mat for the shower. Not a huge problem but inconvenient.

Plussat: Various activities within the casino. Centrally located within city.

Miinukset: None.

Plussat: Very underwhelming

Miinukset: Pricing not what expected, cleanliness less than stellar and staff very dispationate.

Plussat: It was exceptional casino/ hotel. Our buffet meal was fantastic.

Miinukset: Nothing

Plussat: The casino was fun and the staff was great.

Miinukset: My room was dirty and there’s no mini fridge.

Plussat: I enjoyed the food and playing blackjack

Miinukset: The smoke in the air while playing the games and eating.

Plussat: Staff & Food

Miinukset: Thin walls

Plussat: Everything!

Miinukset: Nothing!

Plussat: We were there for the George Clinton concert. It was great, we partied at the bar after the show. We watched the playoff game at the Tap bar. Everyone was great, room was beautiful with panoramic view. Staff was great!

Miinukset: Nothing. Everything was great

Plussat: Location. The location for the hotel was amazing

Miinukset: The room was extremely small for the price. Paid the extra $20 for the ocean view and it wasn't worth the extra cost.

Plussat: The buffet was excellent !

Miinukset: Well first we paid for a room with ocean view and we were over looking the top of a building then we spoke to a manager and told him the issue he moved us to another room over looking the pool still not the ocean. So in my opinion the pictures are completely misleading. Not only did we not over look the ocean but the room are extremely out dated and look much more modern in the pictures. Especially for the prices they normally charge we went during the week and during the off season . Another issue was the bed was not completely made and there was a open water bottle next to the bed and trash on the floor. We also asked for a refrigerator twice and never received one. We certainly won’t be back.

Plussat: Everything was lovely. We ate at Jia and enjoyed our meal.

Plussat: Very friendly staff

Plussat: The room was wonderful. Loved the wrap around balcony. There was a great view of the bay. The room was like a large studio apartment.

Miinukset: The breakfast wasn't worth the bother. Also, the check in lobby is on the 3rd floor but the door was locked to get into the building for check in. There was no response to the buzzer.

Plussat: good

Miinukset: not much of a breakfast person

Plussat: Every thing was great clean and comfortable

Miinukset: Great location

Plussat: It was very clean and someone is at The desk 24/7 and the building is so secure

Plussat: Cleanliness, open rooms , great views

Plussat: the room was HUGE with2 bathrooms and a nice balcony. Also love being right on the beach. We will definitely be back

Miinukset: the area set up for breakfast was very small for the size of the property. also the hours for breakfast could be extended

Plussat: Location location

Miinukset: Water pressure was low

Plussat: Reputation.

Miinukset: Overpriced.

Plussat: One elevator down at busiest check-in (Friday) and check-out (times). Repeatedly asked for towel service, bedding for pull out, towels for beach. Never got any nor even a courtesy call to acknowledge the request. Breakfast service was not stellar

Plussat: Location

Miinukset: Shower water pressure was very weak and shower nozzle was very loose. The room was advertised as a suite with a little TV and the tiolet was the size of a childs potty chair. And the bar only stayed open from 4 to 8 pm

Plussat: The location is amazing and the staff is great.

Plussat: Cleanliness and location

Miinukset: Staff members not organized

Plussat: The breakfast was good. There were hot and cold options. The bed felt like I was sleeping on a cloud! The staff were super nice, friendly, and accommodating. My experience was great and I will definitely stay here again.

Miinukset: I did not like that the coffee machine was in the bathroom. Nothing major.

Plussat: The staff were very friendly and helpful. The room was very clean. The entire area was great. Really nothing bad to review. Parking was safe and very at night it was very quiet.

Miinukset: A bit hard to find, but the freeways are at fault. It's a bit of a confusing area. Once I got my bearings straight, it was easy.

Plussat: Clean room, convenient location, friendly staff

Plussat: Very nice hotel. The pm clerk on duty could have been a little more receptive.

Plussat: Clean

Plussat: Consistency between the same hotel in different locations

Miinukset: Hotel stay with 20 miles of each other having a higher price by 100 a night

Plussat: Roomy

Miinukset: The room was dark

Plussat: I left my electronic charging equipment and Bluetooth in the room, they found it and kept it for me.

Miinukset: While they did keep my left behind electronic charging equipment and Bluetooth, they did not notify me of it. When I called they were already aware it was left behind.

Plussat: The breakfast was great!

Miinukset: No

Plussat: Bed was very comfortable

Miinukset: At check in mentioned the room type I booked and was told booking.com is doing false advertisements for them. The room I got was cheaper on the site, I booked a room with a hot tub and was not given that just a regular suite which was cheaper on the site if I had booked it.

Plussat: Very close to I-10, great proximity to good restaurants in Ocean Springs. Clean room, nice shower. I would stay here again.

Plussat: The hotel was great - room was spacious and very clean Breakfast offered a nice variety

Miinukset: these deception on booking.com was unexpected do not think I will ever use you again please remove me from whatever will not use it again

Plussat: Every thing was ok breakfast was good the beds comfy and nice the young man at breakfast was very friendly he does a good job by keeping the food top up and the area clean also the lady that check us in was very friendly i definitely would recommend

Plussat: Everything was great!!! VERY CLEAN AND VERY COMFORTABLE!!

Plussat: N/A

Miinukset: I like the breakfast bar.

Plussat: Breakfast was yummy

Plussat: Very good

Miinukset: Everything was very good

Plussat: Customer service was great

Miinukset: No

Plussat: Was extremely clean and looked new

Miinukset: Room was right near exit door and even though it was supposed to be locked at night people kept putting rocks to keep it unlocked.

Plussat: The bed and pillows. View.

Miinukset: POOL. DIRTY.

Plussat: We had a brand new room and it was lovely

Miinukset: There is major construction / reno going on.

Plussat: The view of the beach from the room was nice The breakfast was better than average

Miinukset: When I was leaving I found that my gun was taken out of my car and the cameras didn't work on the property

Plussat: Enjoyed my stay at Holiday inn and always enjoy the bedding there supercomfortable. It's definitely a busy place.

Plussat: The friendliness of the staff was excellent.

Miinukset: No

Plussat: easy to get to and not crowded, great food, gambling good

Miinukset: n/a

Plussat: Very clean very open feel to the room and basically the entire hotel.

Miinukset: Parking areas could have signage to make them easier to find entrances.

Plussat: Awesome Clean Rooms! Love the fragrance throughout the entire casino. Always clean and fresh! Comfortable bed and sheet setup. Awesome shower in King Corner suite. Best view from 17th floor. Good food as well.

Miinukset: No

Plussat: Peace of mind

Miinukset: N/A

Plussat: Extremely clean! I would rate room 5 star!!

Miinukset: Nothing

Plussat: It was very clean and convenient to wear I needed to be

Miinukset: There was nothing, it was an enjoyable environment

Plussat: Best bed and sheets of my whole 10 day trip....

Miinukset: Casino games limited...only one craps and roulette wheel open

Plussat: the beds were great. the employees are exceptional.

Miinukset: the showers are good, but EVERY SHOWER SHOULD HAVE GRAB BARS.

Plussat: Cleanliness and upscale activities

Miinukset: Wish there was a hot tub

Plussat: THE FACILITIES WERE NEW AND THE HOTEL WAS FIRST RATE. ROOMS WERE TERRIFIC.

Plussat: Nice hotel and casino. Very spacious.

Miinukset: Everything was good.

Plussat: The hotels was clean and the front desk and manager were amazing

Plussat: Service quality, cleanliness

Plussat: The staff was very helpful and nice

Plussat: The room was clean and roomy. Staff was pleasant.

Miinukset: Huge family reunion going on! Kids were everywhere.

Plussat: I liked the location.

Miinukset: Checkin was at 3p.m. So many had to wait for hours, including me and my family to check in. They stated it was a housekeeping issue. If checkout is at 11, why hadn't the rooms been cleaned within the 4 hours. I called corporate and owners with no resol

Plussat: Staff was very accommodating.

Miinukset: Rooms were not clean sheets had stains. Bathroom counters were filthy.

Plussat: Good breakfast, clean room, nice towels.

Plussat: Lots of restaurants within easy walks.

Plussat: Location and cleanliness

Miinukset: Probably more than just 2 towels in the room!

Plussat: Loved the pillows, check in was easy, room was clean, staff was friendly

Miinukset: Bed was a little harder than I care for.

Plussat: Bed very comfortable. Hotel employee very helpful and patient with WiFi problems and showed courtesy in always remembering and using my name when we saw each other.

Miinukset: Had a difficult time with WiFi reception.

Plussat: Very clean and great Breakfast!

Plussat: Food was good But way to high in cost

Miinukset: Cost of food Little out of the way from action

Plussat: Great local casino. Free airport shuttle is a real plus. Good dinner buffet

Plussat: It was clean

Miinukset: The staff wasnt helpful the pool was too far away from rooms and the room I booked on here is not the room I received. I had to take it because it was only room left. I booked a spa room and it was not and the view from the balcony was of a alley.

Plussat: Location. Just opposite to the Casino.

Miinukset: During sleep time there was too much noise from the street.

Plussat: The rooms are always clean and the staff is very helpful and friendly. I also enjoy the breakfast selections.

Miinukset: I don't like that I can't bring my dog, but I understand the policy; pets can be very messy sometimes.

Plussat: Friendly workers

Miinukset: It was good

Plussat: good clean room very relaxing area good distance for food and enjoyment Thanks

Miinukset: we had no problems Again Thanks

Plussat: Price and Location

Plussat: Everything was great the room,Phylis in the breakfast room that was delicious check in was great

Miinukset: I liked everything

Plussat: Location

Miinukset: Workers talking loudly in the hallway late at night

Plussat: The staff is always great, the rooms are always clean, and it is just a walk across the street to casinos!

Miinukset: Getting in and out of the parking lot can be hassle!

Plussat: The Jacuzzi is great. The breakfast is also great. The bed and pillows are so comfortable. A excellent place to stay.

Miinukset: Breakfast dining area needs to be larger.

Plussat: The room was clean and the bed was comfortable. There was a refrigerator and microwave as well as a safe in the room. A key was necessary to get into the buildings and there was security as well. The breakfast was delicious!

Miinukset: No

Plussat: The location was great! The free breakfast was excellent! They had lots of variety.

Miinukset: We missed a lobby area at this hotel. We arrived with other family members staying at the same hotel. We were looking for a small place to gather or play cards. No good area to meet up & hang out.

Plussat: It’s incredibly clean and nice for the price. It’s close to the Beau Rivage.

Plussat: The bed

Miinukset: TV kept blinking off then on like a glitch

Miinukset: Everything was great.

Plussat: The beds were comfortable and clean, and the room was relatively spacious. Several of the employees we interacted with were helpful and kind. As an aside, I would want to advise travelers that the hotel is across the interstate from the water/beach. The view of the water is not unobstructed --- the hotel is directly across the street from the interstate ramp. Also, the hotel is at an exit. We heard sirens and traffic at midnight.

Miinukset: I was disappointed with the breakfast. The employees were very kind, but the selection and cleanliness did not leave a good impression. The dining room was dirty, the eggs were empty when we arrived, multiple plates had stuff on them after coming out of the dishwasher and the pastry choice looked pretty unappetizing.

Plussat: Location restaurants to left open beach to right

Miinukset: Signs everywhere saying warm cookies. Middle of second day I asked “ where the heck are the cookies?” Hidden under front desk and I had to ask

Plussat: Close to casino. Cookies. Comfortable bed

Miinukset: Price

Plussat: We arrived a few minutes after three pm which was check in time. We were told we would not be able to check in for “a while”. No specific time could be given. They said they were backed up with housekeeping because of so many late check outs. The lobby was full of people waiting for their rooms also. Normally I would not have minded but we had reservations for an early dinner with friends and then on to the PCA rodeo finals at the coliseum. I asked to speak to the manager and explained that we needed to get in our room to shower and dress for dinner. She promptly went upstairs and found two rooms that had been cleaned and checked us in. She also comped us free Breakfast the next morning.

Plussat: room was modern and its location was close to many of the sites we wanted to see. great price, great location for a great room.

Plussat: Peace of mind and a great sleep.

Miinukset: N/A

Plussat: Comfortable

Miinukset: Location and service

Plussat: The location and friendliness of staff. The warm cookies and the $25 gift voucher I received for my birthday.

Miinukset: The room was grungy and not properly prepared. Also, it was not the room I reserved with the gulf view. For the price point, breakfast should have been complimentary, but it kind of was since they did give me a $25 voucher for my birthday.

Plussat: Staff went out of there way to make sure I felt at home

Plussat: The location was easy to fine, the front desk clerk was very friendly.

Miinukset: The one thing I did not like was the bed, it was not a comfortable mattress, it was lumpy which made it hard for me to sleep.

Plussat: Price was ok for rate

Miinukset: Holding my deposit still

Plussat: Everything was great, my room was amazing, very clean, bed was so warm and inviting i had a great night's rest.

Miinukset: No everything was great

Plussat: This is a great plase to stay I would recommend this to anyone.

Plussat: Location and cleanliness. We were there for a concert that was being held there. The venue was very nice. The room was clean and provided all that we needed.

Miinukset: Well, it's a casino, so naturally smoking was allowed. That's to be expected. Even in our non-smoking room, we could definitely smell the smoke - on the towels, sheets. But it's all good, it was just a night and we enjoyed it.

Plussat: location

Miinukset: none

Plussat: The rooms were priced well and a lot of entertainment for the weekend.

Miinukset: The bed was horrible. Not what I expected at all from this type of hotel.

Plussat: The food

Miinukset: The parking

Miinukset: Over priced

Plussat: The restaurant with the buffet the food was awesome

Miinukset: Nothing

Plussat: Food was good and service excellent

Miinukset: I didn't like the casino. Didn't pay at all! I don't expect to win big (because I don't get big) but I do expect to win a enough to keep playing!

Plussat: The Room was clean . The hotel clerks was friendly.

Plussat: The property is practically brand new. The breakfast was great

Plussat: Very clean and comfortable bed

Miinukset: No.

Plussat: Excellent location. Good price. Really good breakfast. Excellent customer service. Very clean.

Miinukset: N/A

Plussat: Convenient location.

Miinukset: Beds were uncomfortable.

Plussat: Friendly and efficient staff

Miinukset: Pool is fenced in, but needs a privacy fence.

Plussat: Gracias por todo el desayuno fue excelente la gente fue profesional la gente fue profesional y nos trataron muy bien si regresaría en en el hotel Y el ambiente era limpio los cuartos estaban bien limpio pero todo está bien gracias

Miinukset: No hubo nada

Plussat: Cleanliness and how close it is to the main highway

Plussat: I felt very secure, we did a late check in and the woman at the front desk had the door locked for safety.

Plussat: Location, clean room, and staff.

Miinukset: I did find my room's (123) window was open about 6 inches; this was a security concern since my room was on the first floor. I was fortunate that I discovered it (heard outside noises and looked to see where sounds were coming). I lock it and all was well. Thanks again; great other than this and the power going out.

Plussat: Very clean

Plussat: The room was much nicer than I expected.

Miinukset: no

Plussat: Location

Miinukset: That particular Room needs a new mattress

Plussat: The hotel is well-located. The room is very clean and the beds are very comfortable.

Miinukset: There is no kettle for hot water.

Plussat: It was very conveniently located off of I-10 with services, restaurants and shopping near by.

Plussat: Very clean

Plussat: The bed was too firm

Plussat: Always enjoy my stay here

Miinukset: Everything was great.

Plussat: Updated modern clean, good breakfast

Miinukset: No

Plussat: The breakfast was great! We do enjoy grits and they didn’t have any while we were there. However, the staff was sooo accommodating, I’m sure if we had mentioned it, they would have tried to get some!

Miinukset: I requested a handicapped room through your booking agency. The hotel did not receive that request. Also, the picture of the room your provided showed an easy chair with a foot rest. We chose this room because I have a problem with my feel swelling. That was not available in our room. However, the general manager, Greg, gave me one of his office chairs and there was an ottoman in the room. Greg and all of the staff were wonderful!

Plussat: This is a very clean hotel. Our room was perfect and met all our expectations. The free breakfast was as good as anywhere we have stayed. My only complaint is the second day the cleaning person took our dirty bath towels and did not leave clean ones but this is really not a complaint I just went to the front desk and asked for more which they happily provided.

Miinukset: There is nothing about Hampton Ocean Springs that I did not like.

Plussat: Nice big clean room. Good location.

Miinukset: Night time front desk staff was a bit rude. Was on the phone with someone staying there. Something in their room wasn't clean. Lady told person on the phone, I am the only one here, I have cleaning supplies if you choose to clean it yourself.

Plussat: Clean and comfortable. Friendly staff and close to dining and shopping areas.

Miinukset: Nothing! We like it!

Plussat: Convenience

Miinukset: When we got to hotel, could not get anyone to desk . Had to call phone number to get someone to desk. Then the guy complained about how tired he was while we checked in

Miinukset: The employee was very unhelpful and refused to give me a copy of the document she requested i sign. I asked for a copy of the (smoke damage agreement) and she refused to make a copy of the document and then gave me rooms keys covered in coffee

Plussat: Canned food doesn't appeal to me.

Miinukset: eggs

Plussat: Excellent value, excellent location, easy access to everything in the hotel and outside of the hotel, staff was friendly. I wish I had caught the young man's name that checked me in, he was very friendly and made me feel very welcome.

Miinukset: The only shortfall was the thermostat in the room was way off, probably 10 degrees or a little more off. I thought I was catching a fever and the thermostat read 72 degrees but it felt much warmer. I had in down to 63 degrees and still ended up kicking off all over the covers because I was too warm. I guess I should have put it on 60 lol.

Plussat: I like the location very much. Check in person could have been friendlier but she was fine.

Miinukset: No

Plussat: Across the street from the beach and friendly staff. Breakfast was decent

Miinukset: Had to run water 10 minutes before hot water came out and the heater in the room was really gross and loud. No reception area due to renovation but I think that was noted in hotel description...

Plussat: Location and Breakfast. Very Well Maintained. Feels Like Home. This Is My 4th Stay at This Hampton Inn.

Plussat: The location was great and the service was very good and friendly

Miinukset: No

Plussat: cleanliness staffs

Miinukset: see roaches back entry hallway

Plussat: Great staff, lobby, beach view

Plussat: The staff was friendly. We liked that we were directly across from the beach and our view from the sixth floor was fantastic!

Miinukset: Could use a bit of an update...the room was a bit dark. Could also be brought up to date as far as electronic devices go.

Plussat: We liked the hotel's proximity to everything. The hotel room was nice just not a nice view. The breakfast and especially fresh fruits.

Miinukset: I asked for a beach view a nice view and didn't get it. The patty sausages could have been cooked a little more but the breakfast as a whole was good.

Plussat: The room was very spacious and clean...The beach view was amazing...The staff was very engaging and very polite...I loved it and will be a repeat guest...

Miinukset: N/A

Plussat: The room was clean, spacious, and had comfortable beds. The staff were pleasant. Breakfast was great.

Plussat: The shower was nice and hot and the bed was comfortable.

Miinukset: There are not sufficient signs to give directions on where to go. We checked in after dark and did not know where to go since it was our first stay. We asked a couple employees who seemed as confused as us. The room was “ok” and nothing more. The bathroom did not feel clean and there were obvious spots that had not been cleaned properly. Very few electrical outlets worked. A few lights were out throughout the room.

Plussat: Free parking

Miinukset: Housekeeping knocking on the doors when you have a late checkout

Plussat: It’s always nice and clean

Plussat: Nothing

Miinukset: Where do I start. This hotel smells old, very dark inside. The casino has not been updated as well. The room was ok, but to wake up to a 2 inch cockroach next to your bed is unacceptable. The staff was told but didn't do a thing about it. No apology.

Miinukset: Upon check in ;Tub was filthy, had to call them to clean it

Plussat: Everything is always amazing

Miinukset: Can't think of anything

Plussat: Room was nice size and clean but refrigerator was not in room.

Miinukset: The people in the room next door was having sex and seemed to be a pay for services because the guy took off with the money and locked the girl out of the room at 3:30 AM. Every time the person came in and out they left the door slam really loud. 1/3/2020 room 425. The lady was in the hall half naked and was calling different people to get in the room she took off our do not disturb sign and was trying to get in the room. Seems she talked with a few workers she knew to get her in the room. The workers got her in the room and then she was cursing and yelling about money being taken. The lady had another man come in the room and seems like she had taken some items to get her money back. The verification of the person was not verified except by the name on the room, an ID verification of the person should have been used before leaving someone in a room.

Plussat: The location was good, just as described. Room had ocean view with small, but nice balcony.

Miinukset: Room had paper thin walls, you could hear guests talking in next room. Maid service started banging round in hall starting approx. 8:30 everyday. Towels were not soft and room had no mini-refrigerator. Overall, bare minimum to be a nice room.

Plussat: Terrace room with a king bed. Overlooking the Biloxi Bay was nice.

Miinukset: Carpet looks worn and it smelled in the room. Leaky shower faucet drip drip drip drip quite heavily. Room service, food was not warm. FFries were soggy. That's just from the kitchen to the room? Shrimp were tasteless. No room for a woman to place her cosmetics with the sink in the way. Not user friendly in my opinion. More things about it we didn't like. Needs new carpet and updating.

Plussat: The balcony

Plussat: Our stay was wonderful! Room was exceeded my expectations!

Miinukset: The band for the New Years Eve party in the ballroom was horrible!

Plussat: Great rate for a room with a hot tub.

Miinukset: Mattress was very firm and 2 of the pillows were lumpy

Plussat: Ease of checking in and out

Plussat: great location and good restaurants.

Miinukset: no

Miinukset: Bathroom was not cleaned well enough. I found hair on the toilet.

Plussat: Location was good, with one exception the staff was very nice. Facilities were pretty.

Miinukset: Not a lot going on for a branch of a big name casino. Starbucks employee was Sour to the point of rudeness. Parking area was quite dirty/trash, compared to the overall pretty good housekeeping of the rest of the facility

Plussat: Staff was friendly and helpful. Food was excellent also. Nice facility overall.

Miinukset: The bathroom needed some attention. Toilet had not been cleaned and hair was in the tub and on the rim of the toilet when we first got there. They will take care of us hopefully.

Plussat: The layout of the room and hotel.

Miinukset: The wi-fi and TV was not working

Plussat: Great buffet and half price for seniors on Mondays.

Miinukset: Too many dogs were allowed. I'm allergic to animal fur.

Plussat: Nice clean quiet room

Plussat: Bell hops were awesome room service fast and efficient and restraints were good food and service

Miinukset: Couldn’t get anyone to bring us cups,creamer or sugar and bath tub dripped water all night asked for help with that from ivy on Friday never saw anyone.

Plussat: The view was great!!!

Miinukset: More blankets

Plussat: The location and friendly staff.

Miinukset: It took housekeeping took long to come clean my room she didn't come till after 3