Embassy Suites by Hilton Minneapolis Airport

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Huono

huhtikuuta 2018

2,0

The room was clean

There was construction going on inside the hotel so it was Noisy as Hel! And ear plugs didn't help with noise. It was hard to think and work and take a nap. I would not stay there again. I was also charged 25 dollars extra for checking in early.
OK

helmikuuta 2018

5,7

Under Construction - same price

The room was nice and the bed was comfortable

There was no mention of the hotel doing a serious remodel. This caused the entire entrance to become packed with people and the center of the building is one giant construction zone.
Erinomainen

kesäkuuta 2017

9,4

Loved the attitude of the staff. Loved the bright, open air court breakfast. Loved all of the real plants and marble and art deco!... Oh, and the bed slept very well!

Breakfast could have gone a later than 9:30. My Girlfriend is physically handicapped, and it was hard to get down there that early. Also, the bed was kind of high for her to get up on (room 515), and I think that some of your AHA door activators didn't work either.
OK

kesäkuuta 2017

4,8

Not like they used to be

Thanks for breakfast.

The place seems to be riding it's name sake. Attention to details and customer service is a thing of the past. The room was kinda dirty (obvious dust on unused furniture and mold in the shower), wall paper falling off the wall and ceiling, sheets warn through, WiFi not strong enough to reach the whole room, micro wave oven couldn't make pop corn, dirty plates left in the room and in the hall. Kitchen and wait staff were very pleasant and helpful but reception desk and housekeeping left lots to be desired.
OK

maaliskuuta 2017

6,0

Hilton Embassy MOA

This hotel has awesome homemade omelettes. Very nice suite rioms

Heat in room wasn't working & had to wait 4 hours (that never happened before) Pool area is so crazy busy that we never can use pool
OK

helmikuuta 2017

5,4

I've stayed here many times, I've never been more

Breakfast is really good. it is super close to the light rail. I enjoy how the rooms each have a living area separate from the bedroom.

The service in the bar/restaurant was horrible. We sat for an hour before we were asked what we wanted for drinks by someone who wasn't even our waitress. It took another 30 minutes to get an order in for dinner. We never saw our waitress until it was time to pay our bill. Also, We called down to the front desk asking for a plate and when the gentleman brought it up he was very rude saying it wasn't his job to be bringing plates to rooms. I was overall very disappointed with the staff here. Also the Internet was horrible, I ended up having to use my hotspot because nothing would load.
Erinomainen

tammikuuta 2016

10,0

Loved the enclosed green space and gardens The plantings were healthy well maintained and gave off a healthy energy that was soothing..great complimentary breakfast and shuttles to airport and mall
Erinomainen

joulukuuta 2015

10,0

Great location

Needed a place close enough to the airport and the train station. Perfectly located near Terminal 2 and Mall of America next to Green Line. 5 min to Terminal 1 by car and 15 min to Union Depot for Amtrak. Arrived late but food still available to feed hungry teenagers!
Erinomainen

syyskuuta 2015

10,0

Great Hotel. Breakfast was great!

Everything!!
Hyvä

syyskuuta 2015

8,0

Location
Hyvä

elokuuta 2015

7,7

so so

The rooms are very nice n the breakfast selection is great. Close to our destination.

The entrance was difficult to get to. The shower curtain had mold on it.

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