Bloomington hotellia

Plussat: Clean up to date accommodations. Nice hotel bar with drinks and food. Great local restaurant beside the hotel too. Location is perfect for airport.

Plussat: Clean, modern room. Comfortable bed. HVAC unit very quiet.

Miinukset: No free breakfast

Plussat: Beds, Media, Store for snacks etc, Rain head shower

Miinukset: Nope

Plussat: Easy check in

Plussat: Great location. Very comfortable room.

Miinukset: Housekeeping was not responsive. Called to have them turn down the hideaway bed(we registered 3 guests). They never came, had to figure it out ourselves. Also requested shaving cream....we called twice but they never came.

Plussat: It was very quiet despite being right by the airport.

Plussat: Beautiful, clean hotel in an ideal location with the most helpful and friendly staff. This will be our hotel whenever we’re in town.

Miinukset: Rooms are very small

Miinukset: I think the bath towel I used was dirty. It gave me a gross feeling.

Plussat: Friendly staff. Like the modern touches. Fairly new. Great parking garage access. Tv had internet access.

Miinukset: Would have liked a free breakfast. Room is small even for a couple. More amenities? Mattress cover on sofa bed was stained. Housekeeping did change it. Smoke smell in stairwell of hotel. Not in room/hallway. Did address this to staff. Can hear hall noise.

Plussat: A nice clean hotel right across from Mall of America. The hotel was also conveniently located right next to a coffee shop, Jimmy John's, and Hazelwood which is a restaurant with food that was not too bad. I would definitely stay here again.

Plussat: Great breakfast and good service

Miinukset: None

Plussat: The locations was great. It was next to the lots of attractions, shopping, and good restaurants. It was very clean and modern and having the full kitchen in each room was wonderful. Free wi-fi and breakfast included was great.

Miinukset: The rooms could be a bit more insulated, I could hear a lot more from the hall and room next door than I would have expected. Also the breakfast set-up was a bit congested.

Plussat: Booked one night in this hotel hoping for the best!Because the one I really wanted to stay at couldn't get me in for a 2day stay.I am so happy I have found my forever hotel when I visit Mall of America.It has everything you need+extras.

Miinukset: I didn't like that I had to leave!

Plussat: This was such a comfortable hotel. I will be coming back for sure. Great location, staff, breakfast and so, so clean!! I would easily refer this TownePlace Suites and in fact already have!!

Miinukset: No, it was fabulous!!

Plussat: Modern, clean, simple

Miinukset: Planes are kind of loud but its right next to the airport!

Plussat: Location was great for Mall of America - a 5 minute walk. Hotel was new, clean and bed was comfortable. Breakfast was a standard affair, with the usual hot and cold items.

Plussat: The staff was great, breakfast was very good, hotel was very clean.

Plussat: Great breakfast; nice room

Miinukset: No hot tub

Plussat: Front desk staff was extremely helpful at ever occasion -- like concierge service!

Miinukset: Nothing

Plussat: Location and hotel facilities were great!

Miinukset: Breakfast was free, but it was the worst free breakfast ever. The eggs were runny and rubbery. Muffins were cold (as if taken out of a refrigerator or freezer). OJ dispenser was dispensing orange water (ran out of OJ).

Plussat: Everyone was very nice and helpful

Plussat: the friendly staff and cleanliness of the hotel. also the convenience of the proximity to the mall of America.

Plussat: They had a good breakfast and the room was great

Miinukset: The elevator was broken

Plussat: Awesome breakfast and clean updated rooms! We loved out stay and will come again.

Plussat: Very clean, very polite staff

Plussat: It was a pleasant experience. Would stay again only if the price would be reasonable.

Plussat: Access to freeway, parking, staff helpful.

Plussat: Cleanliness was the outstanding feature - our room was spotless. The beds and pillows were very comfortable, and the shower worked as it should, with a very good shower head and adequate water pressure. The staff was friendly, attentive, and courteous.

Miinukset: Nothing at all.

Plussat: Good location.Friendy front desk &shuttle staff. .

Miinukset: Check out very rude.Staff in front desk staff delayed checkout.

Plussat: Friendly staff. Clean place to stay, and close to what were in the cities for

Miinukset: Sunday mornings breakfast staff could have been a little better. They sounded like they were having a party in the back room instead of keeping items available

Plussat: I've always liked the Hampton.

Miinukset: Nothing.

Plussat: Good coffee, great smoothies and very pleasant decor all the way around.

Miinukset: Did not care for the noisy news channel every morning at the breakfast area.

Plussat: Breakfast was very good. Front desk staff friendly and helpful

Miinukset: Room could have been cleaner. Musty smell near head of the beds.

Plussat: The staff are amazingly friendly and helpful. Everyone we passed greeted us (and not in that forced 'i have to say this' way, but sincerely). I always sleep well at Hampton Inns. The beds are quite comfortable.

Miinukset: The hot tub was a little over chlorinated but it was a minor thing and I just stayed mostly in the pool instead. Hallway floor was kind of dirty, needed a vacuum.

Plussat: Location to my training center.

Miinukset: Automatic call bottons on phone, did not work you had to dial 0 to call front desk for all to include wake up. Thats not the worse once you called it still went in a loop and then told you to call bk. When it was picked up you were placed on hold.

Plussat: Continental breakfast

Miinukset: Our room smelled a bit

Plussat: Location

Miinukset: Front desk staff were rude and uncooperative with checkin issue. TRUE HOSPITALITY PROFESSIONAL does not behave as he did. He should have been a problem solver and not make guesrt suffer handship for his convenience.

Plussat: Location. Fire pit

Plussat: The breakfast!

Miinukset: No

Plussat: Great breakfast. Room was split into 2, so had a separate bedroom and lounge which was great to relax. There was a shopping mall nearby which had great food choices, cinema and shops etc so was good to wander around one evening

Miinukset: Bathroom was a little small, but otherwise difficult to fault really.

Plussat: Breakfast was stocked and hot even when busy. Two hot tubs and pools were a plus. Awesome location if you’re visiting Mall of America. Also great shuttle service.

Miinukset: Cleanliness was only downside. Bathtub had quite a bit of hair in it. Fixtures had visible dust build up through out the suite.

Plussat: Spacious room nice staff

Miinukset: I couldn’t shower because there was only small amount of water supplied from the shower head. It’s so little that you can’t even call it a water pressure problem. I could take a bath each day if I was just vacationing. I was there for work and needed to get to work early and come back to the room after long hours of work. So this was very inconvenient for me.

Miinukset: Long black hairs on bathroom floor

Plussat: Country Inn and Suites location cannot be beat! Rooms are clean and quiet. Linens were white, clean, and fresh. I will definitely stay here again. Breakfast was excellent.

Miinukset: No.

Plussat: I loved that the breakfast was a good selection and the hot food was different every morning

Miinukset: Nothing

Plussat: The hotel is very convenient for everything that was around and walking distance to everything.

Miinukset: No

Plussat: The hot breakfast items varied and tasted good. We chose this hotel based on its location and were not disappointed. Being able to walk to the Mall of America/ Nickelodeon Universe was awesome!

Miinukset: I didn't like that there was only one guest washer/dryer for the entire hotel. I also didn't understand why there were two smallish pools vs. one big pool. It turned out to be practical though. The one night that we used the pool , we used one (with our kids and other parents with kids) and the other pool was with adults w/o kids. Maybe that was just coincidental but it worked out great for all.

Plussat: Executive lounge for honors members was excellent. Rooms are nicely updated.

Plussat: Nice property in a great location. They were willing to store our bikes.

Plussat: parking

Miinukset: They gave me the room with a shower seat - looks like its for those in wheelchairs, that would be fine but the water pressure was lacking and temperature control was finicky. I expect that for cheaper hotels, definitely not at a place with this star lv

Plussat: Staff

Miinukset: Murphy bed

Plussat: Very friendly staff, clean rooms.

Miinukset: Wish the had more parking in the front.

Miinukset: When I arrived in my room there was someone in it! No real apology from the staff. Not really acceptable.

Plussat: Clean and modern

Miinukset: Nothing

Plussat: Great location.

Miinukset: Walls were thin. We could hear people in the rooms around us. Beds looked nice, but were a little too soft.

Plussat: The bed was super comfy. Friendly Staff, free parking and great location.

Miinukset: The bathroom felt a bit dated compared to the rest of the room. There was some Rust on the shower head in our room.

Plussat: Everything

Miinukset: No

Plussat: Great gym, clean room, 12:00 pm checkout

Miinukset: No

Plussat: Location

Miinukset: There was hair on the bedding and in the bathtub. The bathroom floor was dirty. I told management when I checked out. My room was 405

Plussat: Comfort and safety and cleanliness

Miinukset: Pillows too thick

Plussat: Everyone is amazing here and the staff! They meet our expectations each time we stay and our very flexible!!! Thanks to all the Sheraton staff!

Plussat: Nice clean room

Miinukset: Wife would have liked a hot tube to soak in

Plussat: The big window, and spacious room and nice bathroom. Price, wish be it was lower. but it is good.

Miinukset: none

Plussat: price

Plussat: Comfortable beds, clean rooms, friendly staff

Plussat: The carpet in the hallways was very plush and the lobby was festive for game day.

Miinukset: The doors to the bathroom were awkward and there was no fan. Plus, no pool or hot tub for a hotel of this caliber.

Plussat: Nice bed. Spacious bathroom. QUIET!!

Miinukset: Not a thing. Great place to stay.

Plussat: Everything, the room,the restaurant, the bars, the staff

Plussat: The staff was first rate and it was super clean.

Plussat: Our room was huge at the Sheraton!

Miinukset: This hotel was everything we could have expected and more! Well run hotel, very polite staff. Great weekend away with my wife!

Plussat: The staff were welcoming, and you can tell they've done some thoughtful updating to the atrium / bar / restaurant area.

Miinukset: Not a 4-star hotel as advertised. Newer room furniture is completely negated by the tired infrastructure, bunker-like ceilings, and overall cheap modernization effort. The outside of the building does not instill confidence in your booking, either.

Plussat: I loved the location.

Miinukset: Yes. The charge on my credit card for something I payed cash for. Then I was told, their is nothing they can do unless I produced a receipt. For $5.50.

Plussat: Nice clean

Miinukset: Pool

Plussat: The staff were all very pleasant.

Miinukset: no really. Their market store was out of all diet sodas

Plussat: Clean, great location, friendly staff

Plussat: It was very clean, and in a good location. The breakfast was very good and the happy hour in the early evening was a nice feature.

Miinukset: I can't think of anything.

Plussat: Natalie was extremely kind and compassionate. She went above and beyond for this guest, and I can't Express how grateful I am to her. Thank you Natalie. I tip my hat to Hilton, the property and staff made it feel like home!!

Plussat: We have stayed at this property several times. We always enjoy our stay. Hourly shuttle offered to the Mall of America or you can walk quite easily.

Miinukset: Locked out of room for hours. Staff had to break door

Plussat: Staff was very friendly and helpful! Continental Breakfast was excellent!

Plussat: Loved the staff and how they had social hour. We would definitely stay again

Miinukset: The rooms could have been cleaner. The bath tub was dirty, there was trash under the furniture etc.

Plussat: The location was perfect

Miinukset: The free shuttle ran late... but hey it is free

Plussat: Price, location, free breakfast, pool, wi-fi

Miinukset: Wasnt informed of the 20.00 hold for incidentals per room. I had to call and get this information after reviewing my pending charges. I am told the hold is removed after 72 hours and the charges are reversed.

Plussat: The room was clean, spacious, and more than we expected. Breakfast was above average. Pool and hot tub area was very nice and well kept. Ladies at the front desk were extremely friendly and helpful. Overall above average experience.

Miinukset: Breakfast items were not restocked. Empty ketchup bottles right at 7 when breakfast started. They had to send someone to store to get cream cheese for bagels. It seemed as though the breakfast attendant was in over her head or just did not care.

Plussat: The fact that our room had a little kitchen amazing!!!!!!!! We had such a nice get away

Miinukset: That we only had time to spend one night . But thank you alll so much

Plussat: Free breakfast was awesome

Miinukset: For the money expected more comfortable beds

Plussat: Staybridge is clean friendly and always accommodating. We choose staybridge frequently. We came in late this last time and they even kept the pool open an hour late for us.

Miinukset: Nothing!

Plussat: I was truly pleased from the booking to the end of our stay. I have no complaints.

Plussat: Good breakfast. Clean rooms

Miinukset: Staff at check in was very rude to us. Was not aware I had topay full amount of the bill plus incidentals before checking in. I only had enough on my card for incidentals as I was paying cash at checkouand had to use my mothers card to cover the costs.

Miinukset: Overly priced for the size of the room. Breakfast was average. Not one of the best experience. Just a place to sleep before the next day starts.

Plussat: The staff was very nice. Breakfast was good.

Miinukset: Bed was uncomfortable. Hallway smelled like chili and dirty socks.

Plussat: Everything was great!

Miinukset: I have no complaints

Plussat: Relaxed atmosphere, the patio to go out and enjoy some wine by the fireplace and listening to the water fountain

Miinukset: Nothing

Plussat: ITS ONLY ABOUT 10 MINUTES FROM THE MALL, THE BREAKFAST WAS GREAT AND EVERYONE FROM THE STAFF TO OTHER GUEST WERE ABSOLUTELY DELIGHTFUL, EXCEEDED OUR EXPECTATIONS FOR THE PRICE. THE LITTLE KITCHEN IN THE ROOM IS A PLUS

Miinukset: LOVED EVERYTHING!!!!!!!!

Miinukset: We were charged 75.00 for one little dog to stay with us. This is unacceptable. The pet fee was not disclosed at the time of booking, or when I called to confirm our stay, or at our check in. We will not stay here again.

Plussat: Location

Miinukset: I didn't like having to pay for parking! It wasn't apparent until I checked in!

Plussat: I was able to book a suite for the price of a standard room. Hotel’s decor is new and superbly maintained. The entire hotel, including the rooms, are clean down to the cracks & crevasses. Hilton members, like myself, are offered access to a Club Room for free breakfast and snacks throughout the day. The location has quick access to major highways. A local train stop is a block from the hotel.

Miinukset: Despite the positive reviews Hilton receives for its mattresses, I found the bed to be hard & unforgiving, resulting in poor sleep quality & muscle aches & pains. A flat sheet is used to cover the mattress. It continuously came undone. The blankets are thin & rough to the touch. Absolutely no luxury there. Towels were rough as well (too much bleach which is equally good & bad I suppose). The thermostat would not stay set at the temperature I programmed it, causing me to wake up cold throughout the night. The room offered a refrigerator but no microwave.

Plussat: Room for floor, pool, room service

Miinukset: Brett was wonderful. Everything I requested was available. Best night sleep of my vacation. I have stayed at s few Hyatt places Regency 's yours has been the best so far.

Plussat: The rooms were very clean and we lived the location and the view.

Miinukset: Not enough staff working in the bar and restaurant. It was vet busy and only 1 server for entire restaurant and 2 bartenders.

Plussat: We were a fan of location & price for the type of room we got. Excellent all around! Plus the beds were heaven!

Miinukset: No microwave in the room but wasnt a big deal!

Plussat: The rooms were nice and spacious. The hotel was close to the mall and it had a shuttle to the Mall of America. The hotel was clean and well maintained.

Miinukset: There is NO HOT TUB! The service staff in the bar and restaurant in particular was very, very slow. We waited 20 minutes for drinks from the bar, when we asked where our drinks were, the bar manager griped that he "also has a restaurant to run". Ugh.

Miinukset: Heater in room had extremely loud blower fan. Mattress too firm so difficult to sleep. Bottle of water by night table but with price tag of $5! Ridiculous! Housekeeping walked in on me before 9:30am!

Plussat: Easy access to airport.

Miinukset: Automated information system was not up-to-date with correct shuttle schedule. Shuttle starts running at 3:40 am, but it says 6:00 am.

Plussat: Convenient to the airport and to the Mall of America, nicely appointed rooms

Plussat: The hotel is right in front of public transportation and airport. Transportation leave you in front of pretty much every major area. For example Mall Of America, Target Field, US Bank Stadium, Allianz Field, TCF Bank Stadium.

Miinukset: The only thing we didn't like was that storage place for clothes was very limited. But this is only for people that stay more than a couple of days like we did.

Miinukset: Room service food was not good at all.

Plussat: I loved the hotel, breakfast, and room.

Miinukset: I was charged twice on a card that wasn’t supposed to be charged.

Plussat: Clean and neat

Miinukset: Nothing

Miinukset: MY ROOM HAD NAT IN IT AND idk why and i asked housekeeping to come and left my room at 10am and came back at 4 and still nobody came. The housekeeping told me shuttle comes at 10:30 when i got downstairs the shuttle wasn’t here and i called the desk and she said the shuttle was 10 and she told housekeeping to iinform me so i might Miss my flight!!

Plussat: There is a Organic Supermarket front of the hotel. It was very useful.

Miinukset: There was a swiming pool but it was under construction and closed for 4 days.

Plussat: Clean modern facility

Miinukset: At no time during the booking or the check-in or interaction with any of the staff where we inform the pool was not in operation.

Plussat: The hotel was very clean and quiet. The beds were very comfortable and the rooms were good sized. We enjoyed the pool facilities, like the rest of the hotel the pool area was very clean. Fresh cookies in the evening!

Miinukset: The setup of the breakfast area could use some improvement. Most of the hot breakfast items required a microwave or the waffle iron and the lines to use these would block other breakfast item access and the tables right by the breakfast items. The selection for breakfast items also wasn't as good as some other places.

Plussat: The hotel was recently built and well maintained. The staff was very courteous. The lounge areas both indoor and out were very comfortable for relaxing. The rooms were spacious and the bed was very comfy.

Plussat: Connected to Mall of America.

Miinukset: Noisy guests.

Plussat: Nice!

Miinukset: Nope.

Plussat: Location

Miinukset: Bathtub/shower were difficult to get in and out of

Plussat: So convenient for a weekend of MOA shopping!

Plussat: The front desk staff, restaurant staff and room service were all excellent! Unbelievably kind and went above and beyond for us. The food was great and the hotel is just beautiful! My daughter thought the bed was uncomfortable and way too firm, but I personally love a more firm mattress so I had no complaints. Location is excellent as it’s connected directly to the MOA.

Miinukset: Cleanliness in the bathroom and room was not perfect. The desk wasn’t wiped down as we felt crumbs and stuff on it. Bathroom also wasn’t cleaned well in areas. Not horrible, but I’m very meticulous when it comes to bathroom cleanliness.

Plussat: Fun being able to walk from the hotel directly into the mall of America! The room had a view of the mall, airplanes landing, and both of the twin cities. The lobby is very instagramable. The room is tastefully decorated and the floor literally sparkles!

Miinukset: The room was not as clean is id expect from this kind of hotel. One of the bottles of water was already opened and one of the saucers had coffee drips on it. So obviously the room wasn’t cleaned thoroughly.

Plussat: Convenience

Miinukset: No not really

Plussat: The location was the best part of staying here. So nice to be able to walk right into Mall of America from the lobby. So convenient to just be there and not really have to get the car out all weekend

Miinukset: The first night I thought the beds seemed kinda hard and uncomfortable, but seemed to get better as our stay went on. Guess I got used to it

Plussat: Attached to mall of America...

Plussat: Location

Miinukset: Cost of parking

Plussat: Didn’t eat breakfast. It was a great experience. Loved the location and the convenience of everything. The staff was so pleasant and informative.

Plussat: Great location

Miinukset: nothing

Plussat: Very friendly staff. Great complimentary breakfast!

Miinukset: Elevators were a bit slow and clunky with peeling appliques.

Plussat: Clean comfortable room

Miinukset: Hot tub was small was crowded and breakfast was not as big as the location downtown Minneapolis

Plussat: Great location

Miinukset: The only complaint we had was that the pool and pool room temperature was not warm enough.

Plussat: The room was expansive, clean and well apportioned

Miinukset: There was an issue with the electronic keys; after the 4th try a, staff member came to our room with a properly coded key.

Plussat: Close to the airport and near the highway where I had to go the next day.

Miinukset: Everything was good.

Plussat: One of the most comfortable mattresses I've ever slept on.

Miinukset: Cobwebs in corners

Plussat: Breakfast was much better than expected on two separate mornings. Clean and quiet with very comfortable rooms. If you are flying in, you must contact the Hotel to get their shuttle and let them know which terminal you are at. The shuttle to the Mall or the airport was very convenient. There's no restaurant here, but the Mall is close by with a lot of food options.

Plussat: I like how clean and friendly everyone was.. Abe was great and friendly and sign me up for the rewards program

Miinukset: Not really a place to sit out side .. beds aren’t that comfortable

Plussat: location of this hotel is very near the Mall of America. Loads of parking for the car and it also have underground parking for days when it snows. AS part of the Hilton Hotel Group, these are very predictable.

Plussat: Location to the MOA. Easy to get to. Nice breakfast. Staff was very accomodating and friendly.

Miinukset: Parking was very limited in the lot. Our refrigerator did not work nor did the light in the bathroom.

Plussat: Close to airport and Mall of America. We appreciated the shuttle service to the airport!

Plussat: The shuttle to the airport and the mall. The recommendation for dinner was perfect.

Miinukset: Needs a little updating. There was broken tile in the bathroom but other than that, it was clean and comfortable.

Plussat: All of the hotel staff we encountered (front desk, housekeeping, shuttle drivers) were so welcoming and kind! The location was quiet and very convenient to both airport and Mall of America. Breakfast was free and well appointed. Coffee and infused water were available at all hours. We really enjoyed our stay here.

Miinukset: One side of the king bed in our room was really close to the wall so it was not comfortable to get into bed on that side even for someone more petite. Also, because of the location of the heat/air vent, air was forcefully blowing on that side of the bed when the air was on (fortunately the room was well insulated and temperature actually stayed pretty constant so air did not run often). These were really minor issues, and overall we were happy with the room and our stay. We would definitely choose this hotel again.

Plussat: Location and size of room

Miinukset: Could do a better job on cleaning. Communication on team about our late checkout.

Plussat: Comfortable bed, large room, nice bathroom.

Miinukset: Noisy heating/air-conditioning, no restaurant and breakfast is served in cardboard and plastic containers. Not what one would expect at a three star hotel for this price.

Plussat: Clean and modern

Plussat: The best was having our own suite so our family could gather in a "living" area, not just in public lobby.

Plussat: Staff friendly. Bed and room comfortable

Miinukset: Liked it!

Plussat: Didn’t eat. Left early for flight.

Miinukset: It was good.

Plussat: Location

Miinukset: Parking lot is not large enough.

Plussat: The room was great

Miinukset: The hotel advertised indoor pool but after booking and getting swimsuits on we was told the pool was closed. My children was very disappointed they couldn't swim

Plussat: the rooms were really clean and big

Miinukset: yes, the parking lot was full and you had pay extra for parking lot, and a little confuse to get to the hotel was not well visible

Plussat: location and view

Miinukset: no privacy in the morning because housekeeping gets access to room and comes in.

Plussat: Nice facility very modern

Miinukset: The heater in the room was noisy!

Plussat: THe Location and the size of the rooms.

Miinukset: The food wasn't the best.

Plussat: Located near the Mall of America (MOA) and MSP-IAP. Access to light rail via MOA will get you to several locations across the Twin Cities. Breakfast was typical hotel breakfast. Suite was spacious with kitchenette.

Miinukset: Our suite had a king-size bed and sofa-bed. The sofa-bed was horrible with a very poor mattress and support.

Plussat: that its kid friendly , the swimming pool, the breakfast , and the chilling area it had was wonderful to step out the room .

Miinukset: We misunderstood about the cleaning staff coming to clean and our room was not cleaned for that day and we had wet towels. But overall the cleanliness was good .

Plussat: The employees were very nice and helpful

Miinukset: There was a family in the hot tub that made it very nasty and dirty but the next day it was closed and being clean

Plussat: Spacious office workspace, full kitchen

Miinukset: Location felt isolated

Plussat: Location Breakfast. Friendly

Miinukset: Toilet seat was very, very, low. Bathtub surface was so curved you could not stand flat(dangerous).

Plussat: Location

Miinukset: Broken fan in bath. Very worn. Noisy. No real restaurant. Thought I was originally booking at the one by MOA. After I arrived was directed to this hotel.

Plussat: The staff was top notch. Being an early riser I often see the pool and other areas of the hotel 1st and usually see things about a hotel management that wish I had not. Here I was not an understanding guest but am impressed one.

Plussat: Family friendly.

Plussat: Great location to Ft Snelling and airport, basically across the street from Mall of America and IKEA. They had a shuttle to shopping but we didn't use. Breakfast started at 6:30am so early enough. Staff were fantastic, even those walking the hall would ask if we needed anything or how things were going. I noticed Pack N Plays on both first and second floor tables right off the elevators, nice touch for families.

Miinukset: The refrigerator was kind of cheap, but then again lots of people using it may play into that.

Plussat: Shuttle service was wonderful. Breakfast good. Front desk staff great

Miinukset: There was an air handler on the wall by our room and keep going off and on during the night which was very sleep disruptive. Will not want that room again

Plussat: Location

Miinukset: Poor house keeping

Miinukset: Hotel website states they have a whirlpool however, when I asked the front desk, I was told they haven't had one in 4 years. Hilton refuses to follow up on my email request for contact.

Plussat: hotel was perfect

Miinukset: nothing wrong with room

Plussat: Clean, quiet, nice in-room mini fridge and microwave.

Miinukset: Pool was pretty basic. Breakfast was NOT included, which meant I was smelling out a lot more than I'd planned for my family of 4 over a multi-day stay. Checkout was at 11 am, not noon.

Plussat: Very helpful, cheerful staff. Free shuttle to the fair and free parking.

Miinukset: The breakfast price of $13.95 seems high. We didn't eat there.

Plussat: Very close to the mall of America and ikea, nice rooms

Miinukset: Needs a hot tub. Choose less bulkier lamps that don't take up space, and more towel/swimwear hanging space in the bathroom

Miinukset: Machine sound in Bathrooms was annoying

Plussat: Bed was comfortable and the room was very nice

Plussat: Perfect

Plussat: Nice property, great customer service, and price was something I could afford and be able to stay again . Loved the hotel and service. Great being a Hilton Honors member.

Plussat: It was close to mall of America with free shuttles if needed. Nice location.

Miinukset: Must have looked at the wrong hotel when booking. No continental breakfast or hot tub. Kind of disappointed but that was my wrong doing. Room had a weird smell.

Plussat: There is many positive experiences, but breakfast to order was outstanding.

Miinukset: Everything was excellent

Plussat: The location was perfect for where I was going during my visit. The room was very clean and bed was comfortable

Miinukset: The room was smaller than expected

Plussat: Lovely hotel room! The large picture on the wall behind the bed is beautiful. Very clean, smelled fresh as soon as you walked in the door. Thank-you.

Miinukset: No

Plussat: Great location, and the lobby looks very nice. Also nice that they have a bar and restaurant. They also have full sized higher end soaps and shampoos in the showers.

Miinukset: The property says it provides a complementary breakfast, which it does not. That was part of the reason I chose this hotel, for the free breakfast. Additionally they charge a incidental deposit, which is fine, but the staff didn’t tell me until it was charged and I noticed it. Last parking sucks, they do offer underground parking, but $20 a day for Bloomington MN is ridiculous.

Miinukset: When I booked I asked for the Airport Courtyard but when I googled the address, it took me to the wrong hotel. I ate supper at the hotel but it was very short handed, and took a long time to order and very long to get food.

Plussat: Very clean and prompt check in

Plussat: The room was large and comfortable.

Miinukset: I wished our room case a microwave.

Plussat: WiFi broke the whole day. Asked where could I download a file for work. Desk answer mall of America it’s free there and 8 dollar Uber or 45 min wait until next shuttle. No empathy in my problem. The shuttle ran on his own time. Called when I arrived 30 min later after oh it will be 15 min nothing had to call again to ask. Didn’t even offer discount for no WiFi or tv service. Take some time to care and offer something.

Miinukset: No WiFi and room wouldn’t maintain a constant temp air was running on and off all night.

Plussat: I loved the breakfast. It was better than most hotels. Also liked how the tv has the netflix app, pandora and BET (most hotels don’t) The saltwater pool is awesome, I didn’t get a chance to use it but really amazing

Miinukset: I didn’t like how the clerk Matt treated me when we arrived. It was after 1am and he didn’t guide us nor welcome us.

Plussat: We visited MOA great location. Loved the shampoo, conditioner and body wash ! Would of been a plus for in room blow dryer. Overall I would visit again!

Plussat: All Staff.. location.. super clean,

Miinukset: A 2 room suite should have more than 1 tiny garbage can. No hot tub. Parking was minimal however was offered under ground parking the night regular lot was full. @ No charge. That was nice

Plussat: Clean. Attractive. Very comfortable bed.

Plussat: Convenient location

Plussat: Very nice and felt new hotel.

Plussat: Thd cleanliness of the room, the friendly staff, and the delicious food.

Miinukset: Too many kids in the pool but it is a family hotel so it is to be expected.

Plussat: This is my go to place of peace

Miinukset: There's nothing not to like about holiday Bloomington

Plussat: Location

Miinukset: The cleanliness

Plussat: Nice place nice area nice people and good food

Miinukset: Nothing

Plussat: Easy to get to. Staff was good to work with and very friendly.

Miinukset: The breakfast area was always busy, kind of crowded. Not really enough seating to accommodate the # of guests staying at the hotel. One elevator seemed to be broken down so the other elevator felt slow.

Plussat: the breakfast

Miinukset: yes the staff they charge me 25$ extra addition and when i ask them why they did not tel me . i also write email no reply .

Plussat: Breakfast

Miinukset: Rowdy teenagers in pool making it. It safe for younger kids. I talked with them, then asked staff to assist with reinforcing the rules. They did not.

Plussat: Beds were very comfortable. Breakfast was great. Excellent variety. Easy check out. Love the double security locks on room door. Fitness center was nice..

Miinukset: It didn't have a hot tub. Pool was small. It didn't have an arcade for kids like other Holiday inn Expresses have. I thought I was booking a room closer to MALL OF American, but it was the wrong one.

Plussat: Not much.

Miinukset: This is a dated hotel with owners that are behind the scenes, if you know what I mean. They charged me an additional $25 because as the manager said "that's the way he has been doing it for 5 years." For incidentals. Excuse me. If you have my credit card you can do that all day long. It's not like people use long distance anymore. The internet won't let you on unless you give them personal information. The hallways are narrow. The elevators are small. TV's are small. A small tub and shower. Small TV. Dated carpet and lights.

Plussat: The bed felt comfortable. I appreciated the space of the room.

Miinukset: The bathroom tub felt like it was lifted, which was a problem for my tall friend.

Plussat: The breakfast room was very large and we were able to relax there many times during our visit.

Miinukset: The bathroom in our room was small.

Plussat: The rooms were clean and the breakfast was amazing.

Miinukset: The site stated a whirlpool jacuzzi. However there was not one.

Plussat: The only thing that distinguished this hotel from a Marriott was not having Central air. Other than that, the rooms were quite upscale, they had a really nice complimentary hot breakfast, and the location was close to hwys, restaurants, & attractions.

Miinukset: The a/c.

Plussat: It was close to where I needed to be.

Miinukset: I asked for extra pillows and blanket when bookingThey were not there I didn't notice until I was in pajamas. They were busy and couldn't bring to more for almost an hour. the next day at 1:25 after a funeral and found room still not serviced.

Plussat: Breakfast was excellent. Room very nice,clean,well decorated.

Plussat: The hotel shuttle services are greatly helpful.

Miinukset: The breakfast was monotonous. It should be spiked up a little bit with daily varieties.

Plussat: Staff was amazing. We got Halloween candy when we arrived.. hotel employee was very attentive during breakfast.

Plussat: Great location. Ease of check-in. Helpful staff.

Miinukset: The bath surround was coming apart. Seems like something a hotel would want to fix so as the room doesn't look in rough shape.

Plussat: Was nice and quiet.

Miinukset: Breakfest was nice but would be even better if it changed from day to day instead of exactly same stuff.

Plussat: The staff are very helpful and nice. That is one thing about a hotel if I will come back depends on the the way you are treated by the staff.

Miinukset: You need walk in showers for disabled people. The room we had didn't and was a little hard to get into.

Plussat: This was an excellent stay. Everything is clean and new. The staff was very friendly and the location was excellent. I have never seen such a large breakfast area. Very impressed. I would stay again.

Miinukset: The toiletries were not replenished from the first night.

Plussat: Great staff, breakfast was great, liked the speedy elevator, the heater in our room was awesome.

Miinukset: The bathroom walls in our room were a little dirty.

Plussat: The room was ok

Miinukset: The halls were filthy, I stayed 3 days, they never vacuumed the hall at all and the day I arrived huge bags of garbage stayed outside the elevator doors overnight and well into the next day before they were removed

Plussat: Clean, quiet and good location. Ruby at the breakfast bar was fabulous! Great customer service!

Miinukset: I didn't like that my booking got messed up and I was charged for 2 additional rooms.

Plussat: The staff was very helpful. I was great to have the shuttle to the airport and mall. We plan to stay there again in June.

Plussat: God location. Easy to find.

Miinukset: Everything!

Plussat: The staff at the front desk, management, room cleaning and kitchen staff gave true substance to "Minnesota nice". Most collegial and real kindness that is rare in todays world - but not in Minnesota!

Miinukset: There was noting not to like. Breakfast was excellent as was the courteous shuttle service. Light rail is only two blocks away. So what is not to like?

Plussat: Staff and room were very good . Breakfast was good.

Miinukset: Noise level was loud and you could hear everything in next room. Thin walls.

Plussat: Proximity to airport

Miinukset: Hotel double charged me. Paid in full for room and tax, and then charged me again. Still waiting for a call back to get this issue resolved.

Plussat: Very clean, great staff, Very good breakfast, shuttles to and from the airport and moa. cant go wrong staying here.

Miinukset: no

Plussat: Like the sitting room area

Miinukset: The bathroom is very small. Difficult to shut the door without wriggling around out of the way.

Plussat: The friendly staff, especially the shuttle driver.

Plussat: Location. Shuttle service to Mall.

Miinukset: At reservation, it said breakfast and pets included. At check in, I was told breakfast and pet were extra. Pet was $75 and breakfast was a one-time fee of $12. During check-out I found out it $--- for 2 nights. No microwave! Room small!

Plussat: The room was clean and with plenty of clean towels

Miinukset: I booked with booking.com and noticed my credit card was billed for $30 over quoted price. The front desk told me to call the vender which I did. They put me on hold and called the hotel directly. Came back and said the hotel manager said the $30 was for unforeseen incidentals and would be refunded upon check out. Wish they told me upon check in. Would have saved me 30 minutes on the phone....

Plussat: I got bed bugs from the bed I have pictures to prove

Plussat: Checking out!

Miinukset: Check in time was 3 pm. Arrived at 4:30 pm and room still was not cleaned or ready to check in! Had to wait until 6 pm to get checked in and had to get ready for a 7 pm concert!!!!!!! Very very upset!!!!!

Plussat: It was nice to have a complimentary breakfast.

Miinukset: The walls in the hotel are much too thin. It is too close to the airport not to have better sound proofing making it impossible to sleep with all of the airplanes taking off.

Plussat: Excellent staff and customer service!! Quality complimentary breakfast.

Plussat: Extremely friendly and helpful staff, even the housekeeper's all smiled and greeted us warmly

Miinukset: no microwave in the room

Plussat: Price was reasonable Free breakfast...which was more than just waffles and bagels Location was convenient

Miinukset: Extremely old and outdated appearance and furnishings including the paint colors on the walls

Plussat: Needed a warmer blanket. Had to strip the 2nd bed for an extra blanket. Didn’t like blankets....thin.

Miinukset: Didn’t like the front desk man. Said there was no parking there for week while I was on trip and seemed to try to get me to go elsewhere to park. Then when I expressed dissatisfaction he said I could park there for $20 per day which is what I expected and was fine with me. Being alone I chose this hotel so I could park there on my trip. Why didn’t he just say there’d be a charge of 20 per day up front instead of worrying me?

Plussat: Close to MALL of America and transit Hub to go to Vikings and Wild games- breakfast was very good and shuttle service and drivers are great

Plussat: Cleaniness and helpful staff.

Miinukset: N/A fulfilled exspectation

Plussat: Convenient location near MOA. Free breakfast was nice.

Miinukset: No.

Plussat: Rooms were clean Breakfast was delicious and great variety.

Miinukset: Elevators were a little outdated

Plussat: Interior was quiet or at least the clientele at the hotel didn't make much noise. No overhead footsteps or excessive slamming doors.

Miinukset: Turns out that certain weather patterns make it so jet aircraft take off right over the hotel. This happened during the day and into the evening. It died down overnight, but there were still some flights taking off that woke me up, even with the AC fan

Plussat: So close to the mall of America and the breakfast