Boca Chica hotellia

Plussat: Shows were amazing pool and show staff outstanding, the best at any resort ive been to Thank you very much

Miinukset: That it took 3 day to have someone come an fix the tv, called twice and both times got ok we'll take care of that. Requested wake up call on my last day and taxi and didn't get eather one.

Plussat: The beach its beautiful

Miinukset: The first room 4107 was in deplorable condition, no TV, the AC was leaking the bed was extremely hard, the pillows were hard as rocks. It took 24 hours to get a working TV that was as dusty as a mummy and had to be turned on manually. Once we reported the issues about the flooding they changed us to room 9202 where the AC sounded like an airplane taking off, horribly hard pillows and when we were already in bed sleeping, apparently front desk gave another guest our room and they opened our door in the middle of the night and scared us out of our sleep. The worse weekend I've ever had. I really got no rest. Very unfortunate because I had stayed here before and the service was very good. The staff wasn't empathetic at all and all we received were a lot of sorries for the inconvenience I would've have appreciated an extra night or a refund of at least a third or half of what I paid for the weekend. I'm very disappointed.

Miinukset: It has old furniture, doors did not work, old television, and really bad service

Plussat: Always, always, always sending a fond "Thank you" to Mr Francisco Torres, Reception, for single handedly taking care of "all" concerns in a timely fashion.

Miinukset: Pool peeling throughout. Air Conditioning is always hit or miss. Telephones don't work. Majority of staff feel Privileged as if guest were not paying for services rendered. The hotel can actually put antiquish as a description of design and decoration. It looks like is hasnt been updated since the late '70s. Not my first Rodeo with this outfit. The only reason for returning is location. It's the closest all inclusive near the city. I can go on and on.

Plussat: Very good nice and clean

Miinukset: The shows at the pool and the live shows every night Also want to say that to julio supervisor of the bar by the pool Tyson supervisor chef service was great Thanks

Plussat: The localization . Good , close to everything !

Miinukset: The hotel was nice ! I like I will stay again

Plussat: 1.-Staff: Dominicans are the friendlies people in the World. 2.-Location: There is no entertainment in this hotel, periot. But it is located in a very popular city beach, with a lot of island type small shacks that serve sea food and drinks *ONLY SAFE DAYTIME*. For the best nightlife take a taxi to Ave Venezuela for dancing and drinking, and El Malecon for gambling and dinning. US$ 70 to 80 round 30 minutes trip to Santo Domingo City.

Miinukset: 1.-Not an all inclusive: This is a room with bad meals. Unless you stay for 5 nights or more, there is no dine À la carte for you. 2.-Sanitary concerns: Too many flies landing on anything not hot enough to burn their legs. Extremily disgusting. 3.-Room: The shower head was broken. There was no minifrige. There was noice from roof repairs during the day. 4.-Pets: Flies all over the food, and quitte some mosquitoes at night. Take this seriously since there is an outbrake of Chikungunya and Dengue iber in the island.f

Plussat: I LOVE EVERYTHING

Miinukset: Great places, clean , beautiful, nice people , this is my favorite resort... I'm really happy ....I wish I can stay here

Plussat: I only one thing i like about the resort was the beach

Miinukset: I didn't like a lot of things.

Plussat: Like it

Miinukset: None

Plussat: bedroom was clean they accomadate me and friendly front desk very professional.

Miinukset: Room service mainance when we called them

Plussat: Polite junior workers at the restaurant and bars.

Miinukset: Front desk staff awful!! Took almost 3 minutes to notice my son and me. And then, very rude to us. Bad plumbing in the room! Takes more than half hour for sink and bathtub to drain. A/C doesn't cool even at lowest setting. Very old furniture. No plans for a return visit.

Plussat: I liked the safety aspect of the hotel, and the friendliness and willingness of the staff to assist wherever possible

Miinukset: Thought the cost of the internet was too high, and the fact that i could not use it in my room.

Plussat: The location was good

Miinukset: Could improve the buffet services !!!!!!!

Plussat: The food was for me the only good thing.

Miinukset: The beach is horrible,the facilities let people stay more that they really could admit.

Plussat: only the food, piscine and beach for my children

Plussat: The staff was awersome and I felt very safe.

Miinukset: There were a few minor problems with the room situation, however, the staff took care of the matter right away.

Plussat: A tenniscourt

Miinukset: The hotel is good but the envirement is very dangerous. A lot of criminals and prostitution. We were very lucky last week because robbery.

Plussat: Activities

Miinukset:

Plussat: The people were very nice I highly recommend this hotel but during weekdays.. not so much thrusday thru sunday

Miinukset: A little bit far from the beach, the manitenace of the room (electronical) wasn't that good.

Plussat: la piscina

Miinukset:

Plussat: Nothing

Miinukset: The bed room

Plussat: The location and facilities were good. There were a handful of genuine employees in the dining areas.

Miinukset: The majority of the staff have no concern for the clients comfort. Complaints are made and nothing improves. Cleaning staff were very loud in the mornings yelling through the halls but barely came to clean my room.

Plussat: The location is ocean front and very clesn grounds. The entertainment on the second night was very good

Miinukset: Not really

Plussat: Breakfast had a lot for choices with fruit and typical breakfast items but, there was no flavor to it. Being from California, I enjoy spices and sauces to liven up my foods. But, Whala! Boca Chica caters to a large Russian tourist business I know that Russian eat their foods bland. I am married to a Russian woman and when she first arrived in California 14 years ago she was not use to the many seasonings we as Americans use in your food.

Miinukset: Cooks need to be faster in cooking techniques and utilizing their equipment to the fullest. I didn't like having to wait for an egg omelet to be cooked one at a time when 80% of the grill was not being used causing a back up line waiting to be served.

Miinukset: I saw a roaches at the buffet.

Plussat: The beach, room, staff

Miinukset: The food and cheap alcohol

Plussat: The location

Miinukset: The room looks like the first apartment I rented 20 years ago. It’s not a private resort. It’s part of the city. Anyone can come and go. No towels, no soap, no shampoo, no conditioner, no available beach towels, nothing. It took many hours and many requests before I got shampoo only and 2 towels for 2 days. Food was terrible. We went to eat Off resort ...we spent $70 US for one appetizer, 2 meals, 1 dessert. That’s crazy expensive for DR but this is a gringo town so they over charge you. Pool was dirty. Nice people only because all dominican people are nice. Just poor management and owners who just want money and don’t care. I’m pretty sure I was the only Canadian there. There was a very aggressive rude couple from USA that yelled at swore at me because I walked behind her husband while they took a pic. I felt completely unsafe at this resort. Pretty much everyone else was European, (mostly Russian and German). Lots of locals too. This is definitely not for couples as there are so many little kids screaming out of control. You’re constantly bombarded by people trying to sell you stuff including the resorts next door trying to sell memberships. If you can make the most of every situation then go. We had fun because we just roll with the punches. We ate off resort, I bought soap, conditioner, lotion, and towels in town which is a 60 second walk as the resort is IN the town. I would never stay here again because it was just too much. There are beautiful resorts that cater to you at the same price with such convenience so why stay here?!?!

Plussat: The beach is fabulous. I love how no one is allowed to leave towels etc. On loungers. Uou can always find a seat. There was no waiting in lines at meal time. The view from the room was great. It's a small resort so everything is near.

Miinukset: The first day the music was blasting way too loud. The night entertainment karaoke was so loud and everyone was so awful.

Plussat: The staff is very helpful and friendly !

Plussat: The staff were very friendly, the food was awesome, the environment was peaceful and relaxing. I would definitely go back.

Plussat: Nothing

Miinukset: there are many things that I can write to avoid this hotel that is practically in ruins, in my room there was no hot water, A/C system was broken, doors and locks broken and not working, the cleaning is non-existent and the Room smells like damp and the bathroom didn't have a place without mold or broken. sheets with holes and towels that were once white are now yellow and broken. The beach is public, basic and dirty completely collapsed by locals trying to sell you everything and some dangerous areas with robberies that mention tourists. locate a hotel with a private and safe beach !, the food is not a single dish that was not fruit that was edible, the liquor included is very cheap and limited, drunk guests shout through the halls all night that makes sleeping impossible. Dirty common areas and bathrooms could not breathe inside, green not treated pools, in general for the price can find many better options with better atmosphere.

Plussat: The view of the ocean from our bedroom is amazing!

Miinukset: Food choices were limited.

Plussat: Location and clean areas

Miinukset: The room that I was assign was not a the level of a PRESIDENTIAL SUITS or for a VIP GUEST , bed was not comfortable , Pillow where old and hard to sleep on it ,room was not maintain in good condition toilet was making noise all night long , beach towels where not available in the two different places beach locations. Food on a VIP CLUB was great and the personal in charge where always take in care every detail on your table or guest need.

Plussat: Food got my mother sick with food poisoning she was hospitalzed. Check in took 2 hrs. Initial room had no operable air conditioning.

Plussat: Close to the airport. Las America. A clean beach. Easy registration/check in and Check out.

Miinukset: To crowded. Bed was not constables enough for my experience with other resort in the country.

Plussat: The room I booked was not the same I requested for high floor location instead they put me in the basement

Miinukset: There is a lot of outside people that they are not staying in the property also in the night club the have public access for people that live in town

Plussat: Location near airport.

Miinukset: Room had a very bad odor mealdew and no beverages on room which I paid for as VIP. I spoke with 3 agents and the general manager refuse to give me my refund I only slept 3hrs.alot noise and very poor service. I left the next afternoon couldn't stay..

Plussat: The food was nice

Plussat: Some staff bent backwards to help.

Miinukset: My room was not acceptable until. 4:30 in the morning even though I got to hotel at 1:30!!! No working telephone in the presidential suite!!! I had garbage view when I paid for ocean view. My room was facing a garbage pile and barking dogs all night long!!. They did it to me again I gave them a chance and it was another nightmare stay. Fool me once shame on you fool me twice shame on me!!!

Plussat: Willy is not only a very nice person, but also a very good host, who is looking after his guests.

Plussat: The value for the money.

Plussat: i loved the room, an excellent decoration, also the kitchen had all the tools needed and the staff were very kind to help. I'll always recommend this place.

Plussat: Security was great.

Miinukset: Jacuzzi not working. Too many steps to get to my apartment.

Plussat: Loistava sijainti, siisti, upea kattoterassi

Miinukset: Huoneessa pimeää, koska ikkuna talojen väliin.

Plussat: We stayed here for a night before leaving from SDQ. The staff was especially nice and very accommodating. They helped us navigate our car to the parking lot and made sure we had everything we needed. Great location close to the beach and nightlife. The breakfast fruit and croissants were delicious. Room was clean, quiet.

Miinukset: Shower drains a little slowly. The wifi is strong enough to send a Whatsapp text, but not strong enough to make a phone call.

Plussat: The restaurant on site was a good option if you did not want to walk the streets. Front desk personnel were always helpful cheerful and friendly. I always had hot water and plenty of it. I rented a car and drove around the Dominican Republic for 12 days. Not from the hotel. Overall I would have to say this was one of the best values I encountered in the Dominican Republic. I would most definitely stay here again if going to Boca Chica

Miinukset: As mentioned in other reviews, the restaurant staff is often indifferent. Not necessarily rude but not cheerful either. I stayed 3 nights. The room had that particular odor that others have mentioned. It smelled like stale cigarrette smoke to me. I left the window open and the air conditioner on and the smell mostly subsided. Restaurant on site was mostly good. I did get served an eggs and sausage with toast breakfast, cold. The Jacuzzi on the roof is not heated? To me if it's not heated it's not a Jacuzzi just a large tub of bubbling water.

Plussat: Great crews happy and smiling all the time. Lots of respect for the Dominican people they are very caring and friendly. It was my first trip, but I can not wait to go back again.

Miinukset: Exceptional.

Plussat: It was near the airport

Miinukset: Window had no view

Plussat: The view from my room

Miinukset: The restaurant staff are not friendly at all. Had attitudes whenever I asked a question or needed an order placed. I also didn’t like the prostitution in and out of the hotel.

Miinukset: If you desire to get any sleep, then don’t stay there. Windows block no noise whatsoever, could here everything going on outside. To top it off, the doors are made of paper, so constantly woke up during the night as people were literally yelling at each other and slamming the doors. Pretty disappointed. Also, the taxi ordered through the reception was a complete rip off, way too expensive, but had no other option as we were leaving really early.

Plussat: On main strip but quiet, friendly staff, good free breakfast

Miinukset: Tiny elevator, barely fit too people, but hotel is only 4 floors so no big deal

Miinukset: The bathroom was dirty and moody, and not a good bed.

Plussat: Everything was excellent

Miinukset: N/A

Plussat: Great location (short walk to the beach, near supermarket / restaurants), very clean, and room was large and comfortable. The staff were incredible and went above and beyond to be helpful (and were very nice). The property was clean and felt secure as well. I will certainly stay here again if in the area. I couldn’t believe I got such a great deal - price is super reasonable. A great value!

Miinukset: Keep up the great work!

Plussat: Great location. Polite people

Plussat: It’s a quiet place. The staff have a great sense of customer service. They are so kind, so nice to. If you need something that you ask them they always try to fix it fast. I really like that. They have security to make you feel secure.

Miinukset: Not to much. Everything was fine for me and my wife

Plussat: I like everything about this hotel they have a great group and everybody is helpful. They have a safe and clean place. I can't complain about anything because everything was nice and clean .they have a wonderful pool over there. The food was great. I suggest who ever want to go for a vacation in Dominican Republic to choose garant hotel and suites.

Miinukset: LIke I say I can't complain cause everything was perfect.

Plussat: Great breakfast, but it wasn't available until 9am.

Miinukset: Staff was terrible, seemed inconvenienced by any request. Even ordering a beer at the bar.

Plussat: Breakfast was great, bed was comfortable, room was clean, staff was always friendly and helpful.

Miinukset: In the bathroom, a shower curtain or door I believe would be nice so that water doesn’t spray all over the floor. The WiFi can be spotty at times but not ha overall.

Plussat: Staff. Security gate. Bed. Room size. Safety box in the room. Location. Swimming pool.

Miinukset: No soap or bath foam in the barhroom. Superslow breakfast service.

Plussat: Pool

Miinukset: Comfy and affordable

Plussat: Good breakfast at nice place; friendly people. Parking-slot for the car too. And silent place, with enough distance to the party-street in Boca Chica (good for dinner but loud for those hotels at this street), even only a few meters away.

Miinukset: No shampo, no hairdryer,

Plussat: Situated right on the beach.

Miinukset: Locks were broken everywhere. But everytime we said something about them, someboy came To see them right away.

Plussat: I love the location and the privacy of the common areas and grounds. Is Right on the beach and the property has fenced beach front yard with tiki bar, beach chairs. Great staff,. Thank you, Kimberly, Cesar, Sofia and Niurka.❤

Miinukset: The closet could be better with sliding doors. There is not enough space for opening the closet with regular doors in a two bed room.

Plussat: Rooms are quite comfortable, included breakfast adequate, but very little variety.

Miinukset: It's OK, but nothing more,

Plussat: Very friendly

Miinukset: No pool

Plussat: It felt like home nice and comfortable

Miinukset: They didn’t have a microwave

Plussat: Impeccable cleanliness. Nice and helpful staff.

Miinukset: Breakfast poor. Eggs every single day !!! They should propose other food. Mattress hard. Some roaches.

Plussat: I meet the owners Mr and Mrs Zapata and they went out their way to make me feel at home during this hard times. I needed to go to the airport looking for a plane ticket out of Santo Domingo. They took me to another beautiful location where Mrs Zapata had an office with a table computer and from there mrs Zapata found an early plane ticket to come back home. I think that never in my whole life, I have seen such a nice, helpful and beautiful people with such a beautiful heart. They were very helpful, the staff was excellent to me. The place was clean to the max while I was there and I just love the friendly environment. I felt like if they were my family instead of business or a hotel and I definitely will go back. Love this people and their great service. I hope other people will feel the same way when they go there for vacations. I could go on talking about the nice experience I had. All I have to say left is God bless Mr and Mrs Zapata for careering so much about their customers. I love your staff and wish you the best. I must also mention here that Mr Zapata was so kind with me, that he gave me a ride to the airport as well to find a plane ticket at no charge. That was out of this wold. Thanks again so much. I would say that I probably owed this people my life with this Coronavirus situation, that’s the way I feel and I hope everyone choose this Hotel to stay for their vacations and I wish the staff there health and prosperity. Again God bless this property...

Miinukset: n/a

Plussat: great breakfast food really friendly staff great location as it is walking distance from the beach place looks great overall with a pool and a little terrace to sit and chill

Miinukset: weird leaky shower, makes the whole bathroom wet at night mosquitoes come and attack you (every night 10+ bites) and you don't get much sleep unless you wrap yourself under a blanket and compromise some breathing they put two twin beds to make one 'queen' bed which was uncomfortable

Plussat: Perfect place if you like to stay close to the airport and for great food experience you just cross the street. Great breakfast and helpful staff.

Miinukset: The AC was little bit noisy but maybe that was just in our room.

Plussat: This is my third visit to this hotel. I love the location. It's my hidden treasure. Great location and very safe and accessible to restaurants in Boca Chica. The front desk clerk is very friendly and helpful.

Plussat: Location and clean

Miinukset: Neighbors were a little noisy

Plussat: Had a good feel.

Miinukset: Convenient location.

Plussat: Everything. The place is very cozy! and comfortable.

Miinukset: Attentions. I would like more personal to be available. Also, the room doesn't have a telephone.

Plussat: Staff very helpful. Manager spoke good English which was great for an American couple who know little Spanish. Rooms not elaborate but clean and comfortable. Good value for the money in a popular beach area.

Miinukset: Hotel not on beach. Had some trouble locating the hotel because of closed streets due to holiday. This should not be an issue at other times. Some problems in the area with natives wanting to take advantage of tourists.

Plussat: close to boca chica beach

Miinukset: The AC kept turning off every time the door opened.

Plussat: every thing vas fine

Miinukset: nothing

Plussat: STAFF AND ITALIAN OWNER were GREAT.

Miinukset: It is a bit too normal and boring, typical smaller business in Boca Chica area.

Plussat: There was a brothel across the street and prostitue a plenty

Miinukset: Food was bad neighborhood seemed 3rd world italian old men with prostitues

Plussat: Great location , room clean every day restaurant in house safe area ,5_8 min to beach

Miinukset: Few issues pillows worn,shower head need replacemt tv signal few channels weak signal overall great place for the price

Plussat: The facility was clean. It was near points of interest in area very comfortable establishment. Very good restaurant within hotel free breakfast +++++.

Plussat: Great little property with great owner !

Miinukset: N/A

Plussat: Great friendly place

Plussat: The worst experience ever I would probably never stay there again very nasty very dirty and not the room I asked for.

Plussat: Very nice and accommodating !

Plussat: La atención fue increíble y la localización bella. No es lujoso pero tiene todo para estar cómodos. Muy buen precio, excelente restaurante y recomendaciones para actividades. Espero volver con más tiempo.

Plussat: the owner welcomed us to the hotel, and made sure we were comfortable. Checkin was fast and easy. My fiance and I were staying one night with her two children, and the two rooms were perfect with one regular bed and a fold down couch bed. Everything was clean and the water was hot. We also had use of a small kitchen, but ate out instead. I would easily recommend the hotel for anyone. Also, the beach is only 1 block away, and the restaurant right there is quite convenient.

Miinukset: It would be a nice touch to add a floor mat in front of the shower in the bathroom.

Plussat: We had a very short but excellent stay: nice room, comfortable, very good food, close to airport and perfect location for a stroll in Boca Chica.

Miinukset: Nothing!

Plussat: Owner is very friendly... Waited for me to arrive at 1am. Was quiet at night. Basically on the beach... Super location...

Miinukset: Cold water only... Kitchen sink taps don't work.. room door should be upgraded.

Plussat: The staff and the manager is very very friendly and helpful.

Miinukset: I would like a kettle and some glasses/cups in the room, but it is not a problem because of the fact that you can borrow it for free down in the restaurant. I do not like Boca Chica because of many prostitutes and so on, but the hotel is very good located and the staff, swimming pool, and so on, makes the hotel a very good place for the money - especially if you like Boca Chica.

Miinukset: Breakfast good and enough.good price.

Plussat: Nothing

Miinukset: Everything

Plussat: Price

Miinukset: Gate to the street only opens/closes from inside so that a staff member must come to the door every time a guest walks in or out. Also, any friends of the guest must check in with someone and leave their identification until they leave, even if they only visit for a few minutes.

Plussat: Its the best even it no tv but still the best

Miinukset: The best i love it