Boca Chica hotellia

Plussat: Nice atmosphere. Clean. Great staff. Super helpful.

Plussat: Since we checked in around 7pm, we could not completely check out the entire complex; however, the Willy made check-in easy. The location of the complex is very close to several high-end ocean/beach front restaurants.

Miinukset: In our opinion, our apartment was not kid-friendly. The spiral wooden stairs were very dangerous for our 5 year old. The wifi was took weak to even make a phone call using Whassap. The cable did not work too well and the beds were very uncomfortable. Fortunately, we had family nearby to stay with. We were going to try and stay the night on the futon, but when we opened it, it had dirty sheets.

Plussat: Perfectly apartment and location!

Plussat: Clean rooms and very nice environment. Staff very friendly as usual.

Plussat: The beds where bad.

Miinukset: The rooms where dirty and also the badrooms.

Plussat: Spacious room, conveniently located, fair price.

Plussat: Nice staff have been stayed there 4 times

Miinukset: When the supply isn't work to make sure it fix

Plussat: Ebony made my stay exceptional. The shower was dripping really bad she got it fixed, she tried to communicate with me (I don't speak Spanish). She made me feel welcomed. Its a gated facility.

Miinukset: The fact that housekeeping comes every other day so you can't get fresh towels everyday. They don't supply washcloths, but they do supply dish towels. There was not 1 big bowl for cooking. Only 2 of the burners worked on the stove. I had a mini fridge instead of a full sized fridge. I asked for a iron and was told they have laundry ??? The site says they take Visa, Mastercard and paypal. I was told when I got there they only take paypal and cash.

Plussat: Location

Miinukset: Poor wifi

Plussat: We stayed in the apartment room 121 for 2 days. The staff was friendly,room was clean and comfortable. The Hotel is right across the Beach.

Plussat: Staff members. Especially Luis who drove us everyday to the parks and back.

Miinukset: Location. If you travel to visit the beach it’s ok. Or if you want a “one night stand”, too. I have seen to many. My husband himself has been approached by some “lady”. But if you travel so you can enjoy a little peace of mind, better not! To noisy. To many people/venders walking and stalking in the area. You can’t take a walk without being “attacked” by these people. For a few days no hot water. Have been told that it will be fixed but negative. Breakfast option limited. If you want croissant instead of bread you have to pay an additional fee. But the restaurant has a great variety in lunch and dinner option.

Plussat: Close to beach, clean

Plussat: Loistava sijainti, siisti, upea kattoterassi

Miinukset: Huoneessa pimeää, koska ikkuna talojen väliin.

Plussat: We stayed here for a night before leaving from SDQ. The staff was especially nice and very accommodating. They helped us navigate our car to the parking lot and made sure we had everything we needed. Great location close to the beach and nightlife. The breakfast fruit and croissants were delicious. Room was clean, quiet.

Miinukset: Shower drains a little slowly. The wifi is strong enough to send a Whatsapp text, but not strong enough to make a phone call.

Plussat: The place is beautiful and well located

Miinukset: Bathroom did not have any hot water.

Plussat: Tones of restaurants to choose from at walking distance.

Miinukset: The shower drainage system wasn’t done properly. The placement of the drain is off and should be fixed in order to prevent water from remaining in the shower.

Plussat: Great staff and location. Food is always good and the room was clean and big. I am a repeat customer and I love Frio Hot !

Miinukset: Nothing

Plussat: Location staff all services etc

Miinukset: Needs chairs or small sofa ,the room I was in don't know of the other rooms I set in the bed

Plussat: Perfect location. Good food. Breakfast could improve.

Miinukset: Its good that work is getting done at the place but sometimes the noice was not nice. Maintenance in room.

Plussat: Everything was awesome. I am a repeat customer and I always enjoy my experience at Frio Hot !

Miinukset: Nothing.

Plussat: Unique location. Safe property with great breakfast and staff. Excellent restaurants nearby.

Plussat: the owner welcomed us to the hotel, and made sure we were comfortable. Checkin was fast and easy. My fiance and I were staying one night with her two children, and the two rooms were perfect with one regular bed and a fold down couch bed. Everything was clean and the water was hot. We also had use of a small kitchen, but ate out instead. I would easily recommend the hotel for anyone. Also, the beach is only 1 block away, and the restaurant right there is quite convenient.

Miinukset: It would be a nice touch to add a floor mat in front of the shower in the bathroom.

Plussat: The owner is very nice man and friendly

Miinukset: Food

Plussat: Near the beach, ATM and a grocery store. Nice Atmosphere. Hermann and the staff were amazing. Also there was good sports channels on the TV. Café Movida was short walk up the hill; a nice get away from the the busy Avenue Duarte.

Plussat: Location

Miinukset: I hate to leave a poor review but this place is not very nice at all.I dont see how it has the rating it does.I the last 6 months I have stayed at: Zapata,Garant,Azzura,Casa Coco & Parco Caribe.All are near by and about the same cost.And they were all better.The place is a bit run down and not very clean I would not stay again.Upon check in,I was told if I used my credit card I would have to pay tax.My total on booking.com for 3 nights was $140 US.Which included the 18%tax.when I gave him $200 US,I was given back the equivalent of $60 US in pesos.When I questioned it,I started to get some story that I was just too tired after a long day to listen to,so I just paid it and checked in

Plussat: I really liked the hospitalit of the owner. He allways have good advises if you are interestedin something. He helped any time I needed. The stuff was super friendly and did whatever is needed to make my holiday perfect.

Plussat: The hotel is very reasonably priced and very close to the beach. The restaurant down stair is excellent. The staff was very friendly and helpful. I would definitely stay here again.

Miinukset: There was no work table in the room to work at my computer. The bed could have used night stands to hold items required for sleep like a water bottle.

Plussat: La atención fue increíble y la localización bella. No es lujoso pero tiene todo para estar cómodos. Muy buen precio, excelente restaurante y recomendaciones para actividades. Espero volver con más tiempo.

Plussat: Very nice and accommodating !

Plussat: We had a very short but excellent stay: nice room, comfortable, very good food, close to airport and perfect location for a stroll in Boca Chica.

Miinukset: Nothing!

Plussat: How close everything is to the beach! The hotel has his own restaurant and lounge. The owner is one of the chef preparing the best and exquisite sea food dishes. The serving of the dishes are excellent quantities. I would like to mention that if you want to be in a new place but have doubts how you will feel about everything. The owner of this Hotel, Restaurant And Lounge will make you feel like you’re part of this family. At the end of my wounded full trip my fiancé and I felt like we were his nephew and nice. That’s how great and special he made us feel the entire stay.

Miinukset: Everything was beyond expectations. NOTHING WAS WRONG WITH THIS EXCELLENT PLACE.

Plussat: First of all this is not a 5 star hotel. But with that being said. It’s a 5 start for the money. I booked the small room with a patio. The location was safe and secure. From the moment I arrived I was well taken care of by the manager/owner. The food at the restaurant downstairs was amazing and the portions were huge! For a budget hotel I would highly recommend this place.

Plussat: Breakfast was delicious!!!!! Comfy accommodations....quiet environment!!!!!

Miinukset: Nightlife on the strip

Plussat: I like everything about this hotel they have a great group and everybody is helpful. They have a safe and clean place. I can't complain about anything because everything was nice and clean .they have a wonderful pool over there. The food was great. I suggest who ever want to go for a vacation in Dominican Republic to choose garant hotel and suites.

Miinukset: LIke I say I can't complain cause everything was perfect.

Plussat: It's like living in your own place with great neighbors and friendly staff. They dont stress you about anything and they love to see you enjoy your stay.

Plussat: Location, and breakfast

Miinukset: Bed was a little hard for me

Plussat: I love the location, the security, and the staff overall. I have stayed here many times over the last 6 years. Needless to say this my preferred hotel in Boca Chica. I can walk to the beach in 5 minutes and walk to the supermarket in 10 minutes. There tour operators and rental car places within 5 minutes of the hotel. They now include breakfast in the price of the room, so that's a nice amenity along with the swimming pool. The room comes with a safe, big refrigerator, comfortable bed, air condition, cable TV/ WIFI and walk-in shower with hot water. A great place to enjoy your vacation.

Miinukset: Not a deal breaker but there are only two parking spots with the hotel, so I would call ahead to reserve on if you are planning rent a car. Just FYI.

Plussat: The Hotel were very clean and the people were very nice and helpful and my every stay will be Hotel Garant in Boca Chica

Miinukset: everything were good nothing to not like

Plussat: Breakfast was great, bed was comfortable, room was clean, staff was always friendly and helpful.

Miinukset: In the bathroom, a shower curtain or door I believe would be nice so that water doesn’t spray all over the floor. The WiFi can be spotty at times but not ha overall.

Plussat: Very quiet-no traffic noise whatsoever.Pleasant staff. Rooms are very,very basic.Good place for sleeping-nothing more. Tiny pool. One weight machine. Good air con,good water pressure,ample warm water. 90 second walk to beach.

Miinukset: Room cleaning could be better -but not a big deal.

Plussat: This is probably the best hotel in boca chica in my opinion. The rooms are comfortable; equipped with flat screen TVs with many channels, hot water, and great A/C. Every single staff member that works there is amazing. They are genuinely friendly and want to do what they can to make your stay great. The breakfast there is a must....it is amazing.....very well prepared. I always stay at this hotel and I always see a lot of returning guest like myself.....which goes to show the high level of customer service at this hotel.

Miinukset: Everything is always great here.

Plussat: Bathroom very clean. Beds are comfy and clean. One of the guys at the front desk was nice. The other one, not so much.

Miinukset: Too many whores hangout in from of the hotel trying to get business from guests.

Plussat: I Also had a parking for my car always.

Miinukset: Some extra light in the main room

Plussat: Everything was perfect. Good customer service and cleaned

Miinukset: Everything was surprisingly perfect i couldn't have it no other way

Plussat: If u are travelling alone. U can feel safe. It’s just the basic in the hotel. I stayed 1 night as I was catching my flight next morning. Very close to airport (15 mins by taxi). It will cost you $1200 pesos one way. I got them to arrange a taxi to pick me up from bus terminal coming from Cabrera going to Santo Domingo , very reliable!! Staff are very nice. Lots of restaurants near by.

Miinukset: It could have been slightly more cleaner .

Plussat: A nice location close to amenities and the beach.

Miinukset: It could use a good thorough cleaning! The outer toilets were disgusting, the pool was not too clean either. The lounge chairs around the pool looked mouldy and dirty. The proprietor was unhelpful and avoided contact with the guests. The garden around the pool was also lacking attention.

Plussat: Casa coco is a nice family hotel. 10 rooms. Walled in for security. Thierry will help you with anything you need. An incredible value for the money. Great pool and delicious breakfast. Rooms have ac, hot water, fridge, and safe. Great location 2 blocks from the beach.

Miinukset: It's funny. There is no TV and at first I didn't like it. Upon reflection, did not really need it.

Plussat: I like the fact that the location has great proximity to everything.

Miinukset: It has no Television!!!

Plussat: Good location

Miinukset: Average

Plussat: I like it . It's local

Miinukset: This small hotel is family run.

Plussat: Its the best even it no tv but still the best

Miinukset: The best i love it

Plussat: Great location, close to main street and beach. Clean, comfortable. Both ceiling fan and air conditioning. Hot water. Quiet. Very nice property. Staff is very friendly.

Miinukset: Apart from this property, the street is dumpy.

Plussat: Friendly staff & proximity to beach / ‘city-center’

Miinukset: Noise - proximity to main east to west roadway caused there to be alot of ambient traffic & other noise, starting fairly early in the morning.

Plussat: Nothing much

Miinukset: I don't know

Plussat: The restaurant was excelent.

Miinukset: Call several times to fix a leak in the bathroom and TV never fix it right. I had to ask for a room change. Service is somehow poor.

Miinukset: It has old furniture, doors did not work, old television, and really bad service

Plussat: That the payments sometimes would be no at the hotel... some people don’t have cash.

Miinukset: That men staff don’t look guest in a bad manner

Plussat: They neen to have Wi fi in the Hotel, we are using modern Technology now. l was disappointed in that.Every thing else was good.

Miinukset: l like the Hotel and the place was good.

Plussat: I really enjoyed the staff, pools, and attention they give each person there. Also, how everyone from anywhere in the world feels welcome and accepted.

Miinukset: Room and bathroom need to be updated.

Plussat: Was awesome , but the food was not good, terrible.

Miinukset: Was not enough food options

Plussat: The cleaning the Food the forest

Miinukset: The room they look like roaches houses I never been to a hotel like this room look like that 1970s Old TVs bed old I had to pay $280 more than what I paid so I could get a A better room because my wife wanted to come back to New York with you not want to stay there try to fix that you’re going to lose a lot of customers thank you I hope you have a bag one day this will be fixed

Plussat: Perhaps the property wasn’t the greatest

Miinukset: Roaches in my room, no towels, air condition not working, bathroom old and dirty

Plussat: The drinks .

Miinukset: The buffet was nasty . There was a rat at the beach restaurant . Always waiting for staff as checkin to reservations to check out took forever .

Plussat: Location, food was ok

Miinukset: Rooms need update, beds are not very comfortable

Plussat: Polite junior workers at the restaurant and bars.

Miinukset: Front desk staff awful!! Took almost 3 minutes to notice my son and me. And then, very rude to us. Bad plumbing in the room! Takes more than half hour for sink and bathtub to drain. A/C doesn't cool even at lowest setting. Very old furniture. No plans for a return visit.

Miinukset: This hotels needs serious updates I stayed at this hotel on a group trip that I booked about 8 years ago and it wasn’t too bad back then they needed some updates so I figured 8 years later the hotel should be updated and running better but I was wrong. Hotel is very run down, AC does not work, there was no hot water, rooms smell like mold and have mold and dust all around including on the lamps. Phones in room don’t work. TV is extremely old. Food was blah. I was very disappointed. They need to make some major updates to this place I would not recommend family friends or anyone I book to this place.

Plussat: Everything. The place is very cozy! and comfortable.

Miinukset: Attentions. I would like more personal to be available. Also, the room doesn't have a telephone.

Plussat: The people who worked there were great. The morning breakfast and coffee were excellent.

Miinukset: I needed to work. The internet was up and down all day every day which was exhausting. The air conditioning was not working for at least 3 hours every morning. I think this was a cost avoidance plan for the hotel.

Miinukset: No comunication with the staff. I won't go back there and will not recomend no body else to go there

Plussat: Love the ambiance. The pool was phenomenal and breakfast was great. Rita went over and beyond to help us with getting a trustworthy taxi and that we were safe. Also the pineapple juice is delish!

Plussat: Location

Miinukset: Swim pool

Plussat: The location is great. The area is safe with some great restaurant on the water where you can also swim there. The room was very clean and comfortable everything worked great in the room. you have a little fridge with drinks. The bedroom is separated from the hall. there is clean little poo et the property.

Miinukset: Everything was great.

Plussat: Excelente staff , beautiful place, perfect location and delicious breakfast

Plussat: It was close to the beach and near nice places to eat and drink.

Miinukset: Nothing

Plussat: The bell boy who took my luggage was the only good thing. He should be working in a better hotel.

Miinukset: I asked for transfer, they confirmed, I waited for more than one hour nobody appeared. Finally I found somebody who phoned to them, they said I should take a taxi and paid by myself. When I arrived the girl - receptionist did not even apologise, she only said she did not know what happened, and I should better agree with the taxi driver for the next transfer. She refused the payment by credit card and insisted on cash or bank remittance (at 4 am in my bank!). She went to consult somebody - probably her superior, it lasted for a long time, and that person did not appear to solve the problem directly with the client. She gave me the room on the first floor although I requested the ground floor and they confirmed, because of some difficulties I have to climb the stairs. She changed the room after I insisted but very unwillingly. She also did not want to confirm wake up call, only after I insisted I got it. The room stinks. The soap holder in the bathroom shower was dirty and very old, 'arrugginito', no soap holder near the sink. The TV remote control all sticky.

Plussat: The room and bathroom were clean; the property was safe; I was able to park my rental car with no issues and the neighborhood is safe/easy to navigate. Proximity to the airport is fantastic, as well as availability of a local grocery store (3 blocks away), and a gas station (for the all-important fuel-up before returning the rental!) The security guard, Frank, was very welcoming! So I preferred to be independent, the stuff went and purchased water for me upon my arrival. Love that the bathroom garbage had a lid, given the toilet paper requirements in the DR. They helped me exchange a little bit of money at the front desk as I had miscalculated what I would need for toll roads to get there. So helpful!!

Miinukset: I told the property I would be arriving with the rental car, but they did not provide additional instructions on how to enter. When I arrived I had to use my phone to call and get access to the parking lot. I had ordered breakfast but unfortunately they were unable to provide it. They did give me a coffee and my money back in dollars and then I walked to the local grocery store for food. The reception desk employees were not friendly nor welcoming. This is the only location I stayed at in the DR that didn’t provide drinking water on site at no cost. The pool was not available and there’s was no discount offered as a I made it clear I wanted to use it. I communicated via email about 1 week prior to my stay that i was interested in a massage and while they were responsive via email, they never actually gave me prices and availability.

Plussat: Location was good. Secure premises. Clean.

Plussat: Friendly and helpful staff.

Miinukset: It was little further from the beach. Too far to walk.

Plussat: Nothing!!!

Miinukset: I was unhappy i was in apt110 had to put the matress in the floor in the dining area the ac wasnt working in the room, the cable wasnt working so i had no t.v to watch, they turned the water off at 11pm i wanted to leave was refused a refund, neighborhood was dirty and dangerous, I was refused to talk to the owner It was a very dusgusting situation. I wouldnt recoment it to no one, its nothing like the pictures they posted.. the matress were old and i woke up with hives and bug bites,

Plussat: The property AND staff!

Miinukset: That I didn't stay longer!

Plussat: I like the comfort of the room and the attention of the employee

Miinukset: The swimming pool was too small , It didn't meet my expatiation

Plussat: Very clean and comfortable property.

Miinukset: That I didn't stay longer!

Plussat: The location is great and you have your own private beach. The staff seemed to be a bit disorganized as we scheduled a pick up from the airport that never arrived, had to switch rooms, and also had some issues with ordering food or drinks. That said, this could also be because it was Semana Santa, which is an incredibly busy time in DR. But when had issues or questions, the staff was more than ready and available to help.

Miinukset: The staff could have been more organized.

Plussat: The private sandy area between the beach and the hotel was beautiful. The mature trees and grass roof cabanas made a great place to relax. The hotel is more like a B&B experience. We had a chance to get to know the other guests in a small, comfortable setting. This is located in a Dominican town with plenty of local flavor, but not everyone wants that. If you want ice sculptures, flowers on the table, a 50 foot long buffet table, and to be pampered with European/USA style amenities go to Punta Cana. For me, I'll enjoy the peace and culture of this charming hotel.

Miinukset: Remember to bring a hair dryer and shampoo.... rooms a very basic, but clean.

Plussat: very clean hotel, location - right on the beach, frendly staff

Miinukset: in front of the hotel there is a public beach. Do not expect baunty paradise: there are many people on the public beach; some of them have picknik (food, music, loud talk); many people try to sell all kind of products and services; homeless dogs etc. But the hotel has closed territory on the beach and it is good

Plussat: Everything

Miinukset: Nothing

Plussat: The staff is great and the location on the best part of the beach are perfect.Thanks for a wonderful stay.

Miinukset: Having stayed here several times before,I never had a problem except for a odd smell through the premises. This time it was very strong and I believe it to be bug spray.I killed 3 roaches that were moving quite slowly,thus confirming my suspicion.They also dont allow any food in the rooms and there are no refrigerators, this again sends a red flag.I understand it is on a tropical island and to some extent this could be expected,but they should try using a gel type bait in the cracks and crevices as opposed to spray.P.S.I am a licensed pest control specialist.

Plussat: Clean, nice decor.

Miinukset: Loud music booming all night at surrounding bars! I didn't sleep a wink. Horns honking, motorcycles revving. Absolute traffic jam throughout town. beach and water so crowded with thousands of people. Bad lunch at a beach restaurant and overcharged us. We paid for 3 nights, stayed only 1. We had to pay again for a different hotel.

Plussat: Small hotel good staff

Miinukset: The AIr condition was not great

Plussat: People are very friendly and helpful. It back right on the beach.

Miinukset: Too many peddlers on the beach. Some very pushy.

Plussat: Great staff,Great location,Easy check I and check out,NO problems at all with this place ....AND by the way,I have been to Boca Chica 10 times in the last 5 years.

Plussat: Location, exterior facilities

Miinukset: Management attitude No wifi in the room Very noisy at night

Plussat: I liked the location

Miinukset: Didn’t like food, and some of the staff

Plussat: The location is good the beach is pretty close to the hotel like at the back yard

Miinukset: I liked everything

Plussat: Everything

Miinukset: Everything

Plussat: The staff was super!!!! Very nice, excellent service.

Miinukset: I had a standard room. Needs some basic improvements. Saw other rooms which are in better shape.

Plussat: The location and facilities were good. There were a handful of genuine employees in the dining areas.

Miinukset: The majority of the staff have no concern for the clients comfort. Complaints are made and nothing improves. Cleaning staff were very loud in the mornings yelling through the halls but barely came to clean my room.

Plussat: The beach and the pool

Miinukset: The hotel is good ,the food is rich ,but the service is bad ,you guys looking for whites to provide good service,we have to get up for anything we need or wait for half an hour before a waiter come in at my table ,we arrived at 11ham at hotel ,there is a recepcionist named Cynthia she told me I have to pay $10 per person to be at the hotel because the check -in is at 3 pm ,surprised because I have been to another 5 stars hotel I was never skipped with that ,I did not want to pay the money apart from that it’s not written anywhere I suppose it’s a hotel law ,we have to leave the hotel to return at 3hpm that was a disaster was a bad experience and I have seen Russian clients arriving before 11ham those clients has their rooms without pay that’s very bad of you ,you guys have to change,what hurts the most I paid for three nights and fourth days ,the day I arrived at the hotel was paid and Cynthia wanted me to pay $10 to access the hotel anyway I had to wait at 3hpm for my room .if you don’t want people with black skin traveling in your hotel is better to say it in time to not put someone stressed ,because the laws should be for all types of customers,without spits of nationality or skin ,I assured you I will not go further.

Plussat: Location on the beach and close to STI airport, $10 prepaid through Dominican Quest to get to resort. Very clean, great room with beach view, great food and incredibly nice, friendly and helpful staff.

Miinukset: Liked everything.

Plussat: The beach, room, staff

Miinukset: The food and cheap alcohol

Plussat: I liked the pool scenery and the fact that the resort was a walking distance to the beach.

Miinukset: The AC in the room appeared to not be working— I walk up in the middle of the night sweating. Also the ceiling fan was on low and the staff member who took my luggage and showed me around did not inform me on the AC and the fan. As for the food they serve— it was poor choices of dishes.

Miinukset: The place was extremely dirty and the furnitures are out of date

Plussat: 1. Easy with checking in and prompt assistance when required. 2. Food was good.

Miinukset: 1. Minimal staff spoke english. 2. To many people harassing you to purchase things or to give you a massage on the beach. 3. Room was not sound proof. Every sound, conversation, noise, was heard from room next door 'every sound' and each set of guest made a lot of noise ( talk, talk, talk and quarrel, quarrel, quarrel and more ) We heard it all.

Plussat: Great hotel, great locAtion, great people! Definitely a great deal.

Miinukset: They did great with what they had.

Plussat: Location near airport.

Miinukset: Room had a very bad odor mealdew and no beverages on room which I paid for as VIP. I spoke with 3 agents and the general manager refuse to give me my refund I only slept 3hrs.alot noise and very poor service. I left the next afternoon couldn't stay..

Plussat: Nothing

Plussat: Food got my mother sick with food poisoning she was hospitalzed. Check in took 2 hrs. Initial room had no operable air conditioning.

Plussat: The area where the hotel was located

Plussat: The entertainment and the location were amazing.

Miinukset: The toilet in our room did not work. We complained multiple times for it to be fixed. We ended up having to use the bathroom in the lobby during the night. The shower head was broken as well.

Plussat: The beach was the best

Miinukset: Being disabled I ask for a room close to the pool and the buffet. And they gave me the farest room The next day at 4:00 was when they change my room. Down greating my privileges

Plussat: Loved the facilities and the food was amazing

Miinukset: Most of staff are rude

Plussat: That the hotel was closed to places I want to visit

Miinukset: Check in was over 1 hour and when they got to me I had to go to a different part of the hotel to complete check in, room I wanted was not ready I had to upgrade my room and pay more money to be the type of room was advertised, the maid clean the room late between 4-6pm and there were day that room was not clean

Plussat: I really like the service of the 6 floor everyone was friendly and willing to go out of the way for you

Miinukset: At the lobby I believe you are not giving enough information of all your perks and surrounding of the facility, and I was not giving my VIP bracelet, if I didn't have a friend to check in the next day I would not have known of my availability to the 6 floor. My TV never worked, but I didn’t go to a resort to watch tv. And last the coffee is very bad in the facility downstairs.

Plussat: The staff was very attentive and nice.

Miinukset: The hotel rooms are rundown and musky smelling. Furniture in the rooms are old, worn and moldy. Pillows were lumpy and of poor quality.. They did not provide wash clothes in the bathroom and they were always stingy with the bath towels stating that they don’t have enough to go around. I had to complain to management in order to get consistent cleaning service in the room. I initially asked for a beachfront room with view of the ocean. They put me in the presidential building which did not include a view of the ocean and no balcony even though they charged me. Those “good” rooms are reserved for those who are club members. Those who was pressured into purchasing the vacation club membership. They have a lot of salesmen on the property who hustles you and won’t take no for an answer. They do not provide wifi in the rooms. You have to pay extra for wifi in the common areas which has weak or no signal. Even then you get only 15 hours of poor wifi signal for $25 usd per day. If you have VIP black armband service you can go up to the 6th floor and sign on the their internet. Other than that the VIP Lounge and services are useless. VIP will allow you access to the swim up pool area which is very small and rundown. Premium alcohol is not included in “all inclusive”. Cheap alcohol is used for all drinks. There were poor variety in food selection. They basically served the same selections everyday which got old quick. The casino was extremely small. The “shows” were poor using regular everyday workers for the performances..

Plussat: The food was delicious

Miinukset: The place needs to be clean, and renovating

Plussat: Nothing

Miinukset: All employes asking for money especial the entertaining people it’s like a begging place very bad experience.

Plussat: Better off sleeping at the airport

Miinukset: It was terrible. This place is a joke. I would never recommend this for someone visiting the DR who is use to staying in a decent place. When I inquired about the shuttle from the airport they tried to charge me $10 us more than I was quoted. I took a taxi for $20 us from las Americas airport. The business is very old And run down. The person at the desk tried to get me to pay additional service charges because he said the machine would automatically charge it. He said I could avoid it by going down the street to an atm for cash. You wouldn’t want to walk anywhere in that area at night. The Power cut off twice while I was in the lobby checking in and once in the room. He simply went over to trip a breaker. The bedding didn’t smell clean I asked for new ones. Iong story short I left around 2:30 bAck to the airport. The lobby had four wild cats running around and some friends of the hotel camped out on couches I dare booking.com stay there a night and truly rate this dump.

Plussat: Ck out when will except the transportation to airport not will coordinated that is only thing when bad

Miinukset: I prove the transportation

Plussat: Nice helping staff, great value for what you pay

Miinukset: A bit hard to find, surrounding area doesn't feel safe but that's throughout Boca Chica

Plussat: Staff

Miinukset: Cleaning

Plussat: It was just. Good clean hotel, hot water was good. The pool was nice

Miinukset: N/A

Plussat: I liked the fact they was waiting for me when I got out the cab they took me to my room and showed me the in's and outs of how to work the utilities and safe I called for room service the guy didn't speak English so he came up to my room and I showed him on the menu what I wanted they help me get around my first few minutes their to go meet up with a Chica I knew prior to coming to DR. I would definitely stay at the Mango again the only bad thing is the rooms are small but whose in the room anyway while on vacation great price and overall experience of Boca Chica I will be back in September.

Plussat: clean and quiet easy access to the beach

Plussat: close to boca chica beach

Miinukset: The AC kept turning off every time the door opened.

Plussat: every thing vas fine

Miinukset: nothing

Plussat: I like the free breakfast and close to a store and restaurant. Everyday they come to clean the room.

Miinukset: I didn’t like the fact I paid for a king room but I had a queen size bed. Also my last day the cable was not working. The staff barely understands English. The Lil porch can’t even hold a chair. If you want to be on the porch, you have to stand up.

Plussat: STAFF AND ITALIAN OWNER were GREAT.

Miinukset: It is a bit too normal and boring, typical smaller business in Boca Chica area.

Plussat: Only 2 soft pillows. Needed a couple more. TV only shows 2 channels. Had to go to the restaurant downstairs to watch TV programs. Not good.

Miinukset: More TV channels and varieties.

Plussat: Nothing !

Miinukset: Small cheap rooms, classic Dominican hotel. Stayed here twice in the last year, and was driven out the first time by undisclosed construction. This time, staying one night, again loud pounding of hammers and power tools late into the night. The owner doesn't mind the the severe irritation caused by his projects and refuses to disclose the ongoing construction to his guests. This is typical in the Dominican Republic, where they don't mind alienating potential customers. Will never go back. Booked it this last trip by mistake. Didn't remember the name of this ugly place.

Plussat: There was a brothel across the street and prostitue a plenty

Miinukset: Food was bad neighborhood seemed 3rd world italian old men with prostitues

Plussat: The facility was clean. It was near points of interest in area very comfortable establishment. Very good restaurant within hotel free breakfast +++++.

Plussat: Excelente staff room always clean and staff always friendly

Miinukset: The windows in room need to be changed. Street noise heard clearly

Plussat: Nice staff,that speaks good english.

Miinukset: The rooms are small

Plussat: The restaurant was micev

Miinukset: That it was on the main strip lots of noise

Plussat: Location close to beach restaurants and storefronts. The staff very friendly and proffessional. Great Breakfast and eat in restaurant food is great highly recommend. Hot water good and bathroom is good.

Miinukset: Piña Coladas are horrible. Air Conditioning in room needs improvement especially for DR which is a very hot place.

Plussat: Staff

Miinukset: Hotel needs an upgrade

Plussat: Prompt service Room and bed comfortable Service maid very serviceable Breakfast eggs w veggies excellent Relaxing balcony pool view

Plussat: The staff at the hotel were very friendly and accommodating .

Miinukset: Location

Plussat: Location and staff. Very close to the beach

Miinukset: Building site across the street