Hotellit lähellä Santo Domingo Las Americas lentoasema

Plussat: apt. was good, they gave me a free upgrade. Nice.

Miinukset: They charge a deposit to hold while you stay, but I only stayed one night.

Plussat: Location was excellent

Miinukset: The pool closing at 7:00 PM

Plussat: Clean and spacious. Little bar and restaurant. Nice pool. Rooms have kitchens

Miinukset: Could have better air conditioning and provide better selection of towels.

Plussat: Emely was such a nice person. She treat myself like a friend. I truly recomend this place.

Plussat: Since we checked in around 7pm, we could not completely check out the entire complex; however, the Willy made check-in easy. The location of the complex is very close to several high-end ocean/beach front restaurants.

Miinukset: In our opinion, our apartment was not kid-friendly. The spiral wooden stairs were very dangerous for our 5 year old. The wifi was took weak to even make a phone call using Whassap. The cable did not work too well and the beds were very uncomfortable. Fortunately, we had family nearby to stay with. We were going to try and stay the night on the futon, but when we opened it, it had dirty sheets.

Plussat: Perfectly apartment and location!

Plussat: The beds where bad.

Miinukset: The rooms where dirty and also the badrooms.

Plussat: Spacious room, conveniently located, fair price.

Plussat: Nice staff have been stayed there 4 times

Miinukset: When the supply isn't work to make sure it fix

Plussat: Ebony made my stay exceptional. The shower was dripping really bad she got it fixed, she tried to communicate with me (I don't speak Spanish). She made me feel welcomed. Its a gated facility.

Miinukset: The fact that housekeeping comes every other day so you can't get fresh towels everyday. They don't supply washcloths, but they do supply dish towels. There was not 1 big bowl for cooking. Only 2 of the burners worked on the stove. I had a mini fridge instead of a full sized fridge. I asked for a iron and was told they have laundry ??? The site says they take Visa, Mastercard and paypal. I was told when I got there they only take paypal and cash.

Plussat: We stayed in the apartment room 121 for 2 days. The staff was friendly,room was clean and comfortable. The Hotel is right across the Beach.

Plussat: Employers are very nice and the room service

Miinukset: Need to clean a little be more the shower is the only

Plussat: Loistava sijainti, siisti, upea kattoterassi

Miinukset: Huoneessa pimeää, koska ikkuna talojen väliin.

Plussat: We stayed here for a night before leaving from SDQ. The staff was especially nice and very accommodating. They helped us navigate our car to the parking lot and made sure we had everything we needed. Great location close to the beach and nightlife. The breakfast fruit and croissants were delicious. Room was clean, quiet.

Miinukset: Shower drains a little slowly. The wifi is strong enough to send a Whatsapp text, but not strong enough to make a phone call.

Plussat: The place is beautiful and well located

Miinukset: Bathroom did not have any hot water.

Plussat: Great staff and location. Food is always good and the room was clean and big. I am a repeat customer and I love Frio Hot !

Miinukset: Nothing

Plussat: Nothing

Miinukset: The staff are amazing people! They gave me a new refrigerator when the one I had wasn't working properly. They are always very friendly and accommodating. Frio Hot is located in a great place, try Boca Breeze right down the street and enjoy the beach!

Plussat: Wonderful staf, will assist you with anything you need and very friendly. The food is excellent!!

Miinukset: Fluffier pillows and that’s me being picky. Everything is good.

Plussat: You can not fault the location - night time partying - day time beach - excellent. Food was good also!

Miinukset: I arrived around 6pm - the room I booked was not ready - so given a different room. I had travelled for 23 hours - I just wanted a shower - a change of clothes and a sit down. I went with the room change. The room I was given was not clean - very sparse - bathroom not functioning as it should and dated. Not at all like the pictures. Also - had a hide car. Parked in their car park and my hire car was scraped by the car next to it. No one cared - apologised - no empathy- nothing. Staff couldn’t care less. Shame - the photos make it look fab - but was not my lived experience.

Plussat: Very nice staff and restaurant at Friohot.

Miinukset: This is a location for local Santo Domingos, it is a wonderful hotel. There is some need for greater safety around the hotel location. Too much hassle from locals who see you as a tourist.

Plussat: I love the hospitality, the staff, and the room! I felt really comfortable at my room. The breakfast was excellent!

Miinukset: The way to get the hotel I didn’t like it that much

Plussat: Everything

Miinukset: The best safe spot and clean

Plussat: restaurant is very good

Miinukset: Workers seem to be unhappy specially at the reception. This is not good

Plussat: Location next to airport

Miinukset: Breakfast lost due to early flight. It should consider having some sort of early breakfast option since it is included with the rate

Plussat: New facilities. Clean and quiet

Plussat: Attendant at dinner was very very good and attentive

Plussat: Staff was amazing! Also, they have a free airport shuttle bus.

Miinukset: Breakfast was not very good, it included too few options.

Plussat: Nope

Miinukset: Breakfast sucks

Plussat: Everything was great except the hot water in the shower not working. I would definitely stay here again! Friendly, helpful staff! All the front desk spoke English which was much appreciated!!!

Miinukset: It was very mildewy all over the hotel.

Plussat: Close to airport. Restaurant was good, good food, fair price.

Miinukset: No hot water in the shower. Limited snacks to purchase

Plussat: Very clean rooms!

Miinukset: The food is not good at all, very bad though!

Plussat: Professional courteous staff; breakfast every morning

Miinukset: My stay was too short

Plussat: Everything was perfect

Plussat: Breakfast was delicious!!!!! Comfy accommodations....quiet environment!!!!!

Miinukset: Nightlife on the strip

Plussat: I like everything about this hotel they have a great group and everybody is helpful. They have a safe and clean place. I can't complain about anything because everything was nice and clean .they have a wonderful pool over there. The food was great. I suggest who ever want to go for a vacation in Dominican Republic to choose garant hotel and suites.

Miinukset: LIke I say I can't complain cause everything was perfect.

Plussat: It's like living in your own place with great neighbors and friendly staff. They dont stress you about anything and they love to see you enjoy your stay.

Plussat: Location, and breakfast

Miinukset: Bed was a little hard for me

Plussat: I love the location, the security, and the staff overall. I have stayed here many times over the last 6 years. Needless to say this my preferred hotel in Boca Chica. I can walk to the beach in 5 minutes and walk to the supermarket in 10 minutes. There tour operators and rental car places within 5 minutes of the hotel. They now include breakfast in the price of the room, so that's a nice amenity along with the swimming pool. The room comes with a safe, big refrigerator, comfortable bed, air condition, cable TV/ WIFI and walk-in shower with hot water. A great place to enjoy your vacation.

Miinukset: Not a deal breaker but there are only two parking spots with the hotel, so I would call ahead to reserve on if you are planning rent a car. Just FYI.

Plussat: Breakfast was great, bed was comfortable, room was clean, staff was always friendly and helpful.

Miinukset: In the bathroom, a shower curtain or door I believe would be nice so that water doesn’t spray all over the floor. The WiFi can be spotty at times but not ha overall.

Plussat: Very quiet-no traffic noise whatsoever.Pleasant staff. Rooms are very,very basic.Good place for sleeping-nothing more. Tiny pool. One weight machine. Good air con,good water pressure,ample warm water. 90 second walk to beach.

Miinukset: Room cleaning could be better -but not a big deal.

Plussat: This is probably the best hotel in boca chica in my opinion. The rooms are comfortable; equipped with flat screen TVs with many channels, hot water, and great A/C. Every single staff member that works there is amazing. They are genuinely friendly and want to do what they can to make your stay great. The breakfast there is a must....it is amazing.....very well prepared. I always stay at this hotel and I always see a lot of returning guest like myself.....which goes to show the high level of customer service at this hotel.

Miinukset: Everything is always great here.

Plussat: I Also had a parking for my car always.

Miinukset: Some extra light in the main room

Plussat: Everything was perfect. Good customer service and cleaned

Miinukset: Everything was surprisingly perfect i couldn't have it no other way

Plussat: The Hotel in general was decent. It was clean and updated and the breakfast buffet was good with a lot of variety.

Miinukset: The customer service at the hotel was beyond bad, it was the worst service I have ever experienced. We had an issue with our reservation not being found and although I had a print out of the confirmation with all the information and showing it had been pre-paid, the check in clerk would not accept it because he did not know who Kayak was. He said I had to put a deposit down in order for him to give us a room. He also did not let us borrow the phone to call Kayak's customer service line to correct the issue, nor did he want to call. I have worked in a hotel in his exact position and if someone showed up with a reservation confirmation, it was my responsibility to create the reservation based on the confirmation sheet and deal with the vendor myself. As a person providing a service, the goal is to give the guest and wonderful stress free stay, not make it unbelievably impossible to check in to the hotel at 2 o'clock in the morning. In the end I ended up borrowing a cell phone and calling Kayak and had our room within 10 minutes, if he would've just picked up the stupid phone all the this frustration and this bad review would've been avoided.

Plussat: Service was excellent...great people....nice place

Plussat: This hotel is very close to the airport. The location was very convenient for a morning flight.

Miinukset: We can hear everything from the next room, the bathroom stuff is broken. This hotel is not worth the money spent.

Plussat: I was celebrating my birthday with my wife and when arrived to our room it was beautifully decorated with balloons and flowers. What a nice surprise!!!

Plussat: Everything is excellent and the staff are professional

Miinukset: N/A

Plussat: Everything. This hotel is the best. The rooms, bathroom, lobby. The pool and the buffet are very clean

Miinukset: Nothing. Everything good

Plussat: The pool is so good.

Miinukset: Especially in Quality hotel the service was very good but the carpet in the room and hallways that's was horrible. As long you go to the elevator you smells so bad.. To much humidity. Also the breakfast is so bad.They don't have variety of items.

Plussat: Food was great and the room was perfect

Miinukset: Water in the pool was cold

Plussat: The young lady at check in, maintenance, housekeeping and restaurant staff were great! Appreciated the security on the property. Wonderful location to the airport very close. Didn"t get breakfast because leaving so early, but free meal is offered. Would choose for early morning flight again.

Miinukset: The building and grounds were clean, but could use some updating to the facility as it shows signs of aging. They need new towels as our room had yellowed towels with frayed edges. Also, we booked for 3 adults, but only provided 2 towels. Beds were only so so and small.

Plussat: Confortable for a stay near the airport. We only stayed for the night.

Miinukset: a little bit expensive and difficult access from the main road.

Plussat: The staff were excellent

Miinukset: The bed was very uncomfortable. The food was not as I expected for the price I paid

Plussat: Good service

Miinukset: Good service

Plussat: Good location

Miinukset: Average

Miinukset: Breakfast good and enough.good price.

Plussat: Nothing

Miinukset: Everything

Plussat: I like it . It's local

Miinukset: This small hotel is family run.

Plussat: Price

Miinukset: Gate to the street only opens/closes from inside so that a staff member must come to the door every time a guest walks in or out. Also, any friends of the guest must check in with someone and leave their identification until they leave, even if they only visit for a few minutes.

Plussat: Its the best even it no tv but still the best

Miinukset: The best i love it

Plussat: Great location, close to main street and beach. Clean, comfortable. Both ceiling fan and air conditioning. Hot water. Quiet. Very nice property. Staff is very friendly.

Miinukset: Apart from this property, the street is dumpy.

Plussat: Friendly staff & proximity to beach / ‘city-center’

Miinukset: Noise - proximity to main east to west roadway caused there to be alot of ambient traffic & other noise, starting fairly early in the morning.

Plussat: Nothing much

Miinukset: I don't know

Plussat: The restaurant was excelent.

Miinukset: Call several times to fix a leak in the bathroom and TV never fix it right. I had to ask for a room change. Service is somehow poor.

Miinukset: It has old furniture, doors did not work, old television, and really bad service

Plussat: The food was awesome

Miinukset: The check in was too long and first gave a room that had people already in it. They change our room.

Plussat: That the payments sometimes would be no at the hotel... some people don’t have cash.

Miinukset: That men staff don’t look guest in a bad manner

Plussat: They neen to have Wi fi in the Hotel, we are using modern Technology now. l was disappointed in that.Every thing else was good.

Miinukset: l like the Hotel and the place was good.

Miinukset: The rooms need updating

Plussat: I really enjoyed the staff, pools, and attention they give each person there. Also, how everyone from anywhere in the world feels welcome and accepted.

Miinukset: Room and bathroom need to be updated.

Plussat: Staff was great, location is great, security is very good.

Miinukset: The resort needs some renovations, pools have patches missing and they need a better filter system. Rooms need modern TVs.

Plussat: Perhaps the property wasn’t the greatest

Miinukset: Roaches in my room, no towels, air condition not working, bathroom old and dirty

Plussat: The drinks .

Miinukset: The buffet was nasty . There was a rat at the beach restaurant . Always waiting for staff as checkin to reservations to check out took forever .

Plussat: Location, food was ok

Miinukset: Rooms need update, beds are not very comfortable

Plussat: Polite junior workers at the restaurant and bars.

Miinukset: Front desk staff awful!! Took almost 3 minutes to notice my son and me. And then, very rude to us. Bad plumbing in the room! Takes more than half hour for sink and bathtub to drain. A/C doesn't cool even at lowest setting. Very old furniture. No plans for a return visit.

Plussat: Everything. The place is very cozy! and comfortable.

Miinukset: Attentions. I would like more personal to be available. Also, the room doesn't have a telephone.

Miinukset: No comunication with the staff. I won't go back there and will not recomend no body else to go there

Plussat: Love the ambiance. The pool was phenomenal and breakfast was great. Rita went over and beyond to help us with getting a trustworthy taxi and that we were safe. Also the pineapple juice is delish!

Plussat: Everything, I always stay at Neptuno Refugio when I come to Santo Domingo, I have stayed there so many times that the staff knows me and they anticipated everything that I wanted or needed, I love it!!

Miinukset: Loved everything

Plussat: Location

Miinukset: Swim pool

Plussat: The location is great. The area is safe with some great restaurant on the water where you can also swim there. The room was very clean and comfortable everything worked great in the room. you have a little fridge with drinks. The bedroom is separated from the hall. there is clean little poo et the property.

Miinukset: Everything was great.

Plussat: Excelente staff , beautiful place, perfect location and delicious breakfast

Plussat: It was close to the beach and near nice places to eat and drink.

Miinukset: Nothing

Plussat: The bell boy who took my luggage was the only good thing. He should be working in a better hotel.

Miinukset: I asked for transfer, they confirmed, I waited for more than one hour nobody appeared. Finally I found somebody who phoned to them, they said I should take a taxi and paid by myself. When I arrived the girl - receptionist did not even apologise, she only said she did not know what happened, and I should better agree with the taxi driver for the next transfer. She refused the payment by credit card and insisted on cash or bank remittance (at 4 am in my bank!). She went to consult somebody - probably her superior, it lasted for a long time, and that person did not appear to solve the problem directly with the client. She gave me the room on the first floor although I requested the ground floor and they confirmed, because of some difficulties I have to climb the stairs. She changed the room after I insisted but very unwillingly. She also did not want to confirm wake up call, only after I insisted I got it. The room stinks. The soap holder in the bathroom shower was dirty and very old, 'arrugginito', no soap holder near the sink. The TV remote control all sticky.

Plussat: The room and bathroom were clean; the property was safe; I was able to park my rental car with no issues and the neighborhood is safe/easy to navigate. Proximity to the airport is fantastic, as well as availability of a local grocery store (3 blocks away), and a gas station (for the all-important fuel-up before returning the rental!) The security guard, Frank, was very welcoming! So I preferred to be independent, the stuff went and purchased water for me upon my arrival. Love that the bathroom garbage had a lid, given the toilet paper requirements in the DR. They helped me exchange a little bit of money at the front desk as I had miscalculated what I would need for toll roads to get there. So helpful!!

Miinukset: I told the property I would be arriving with the rental car, but they did not provide additional instructions on how to enter. When I arrived I had to use my phone to call and get access to the parking lot. I had ordered breakfast but unfortunately they were unable to provide it. They did give me a coffee and my money back in dollars and then I walked to the local grocery store for food. The reception desk employees were not friendly nor welcoming. This is the only location I stayed at in the DR that didn’t provide drinking water on site at no cost. The pool was not available and there’s was no discount offered as a I made it clear I wanted to use it. I communicated via email about 1 week prior to my stay that i was interested in a massage and while they were responsive via email, they never actually gave me prices and availability.

Plussat: Everything was excellent beside the linen, i think they should either be cleaner or newer. Overall i was very satisfied.

Miinukset: Better sheets and towels

Plussat: Location was good. Secure premises. Clean.

Plussat: Staffs are awesome.

Plussat: Friendly and helpful staff.

Miinukset: It was little further from the beach. Too far to walk.

Plussat: The property AND staff!

Miinukset: That I didn't stay longer!

Plussat: I like the comfort of the room and the attention of the employee

Miinukset: The swimming pool was too small , It didn't meet my expatiation

Plussat: I was change from room to room three times because all the rooms have serious issues with the AC and the maintenance in the rooms. The bed so uncomfortable. Old and bad conditions. The hotel don’t know how take care the customers. Also the pool wasn’t operational.

Miinukset: They such one thing but when you got there is totally different and you have to pay cash not receipt.

Plussat: Very clean and comfortable property.

Miinukset: That I didn't stay longer!

Plussat: Thank you

Miinukset: Service

Plussat: The location and facilities were good. There were a handful of genuine employees in the dining areas.

Miinukset: The majority of the staff have no concern for the clients comfort. Complaints are made and nothing improves. Cleaning staff were very loud in the mornings yelling through the halls but barely came to clean my room.

Plussat: The beach and the pool

Miinukset: The hotel is good ,the food is rich ,but the service is bad ,you guys looking for whites to provide good service,we have to get up for anything we need or wait for half an hour before a waiter come in at my table ,we arrived at 11ham at hotel ,there is a recepcionist named Cynthia she told me I have to pay $10 per person to be at the hotel because the check -in is at 3 pm ,surprised because I have been to another 5 stars hotel I was never skipped with that ,I did not want to pay the money apart from that it’s not written anywhere I suppose it’s a hotel law ,we have to leave the hotel to return at 3hpm that was a disaster was a bad experience and I have seen Russian clients arriving before 11ham those clients has their rooms without pay that’s very bad of you ,you guys have to change,what hurts the most I paid for three nights and fourth days ,the day I arrived at the hotel was paid and Cynthia wanted me to pay $10 to access the hotel anyway I had to wait at 3hpm for my room .if you don’t want people with black skin traveling in your hotel is better to say it in time to not put someone stressed ,because the laws should be for all types of customers,without spits of nationality or skin ,I assured you I will not go further.

Plussat: The beach

Miinukset: The food and the smell of the entrance of our stairway smelled like a dump.

Plussat: We really love and enjoy the view, location and the outside/other vendors activies.My kids enjoyed the pool area. We also their breakfast was really good specially their bread selection. I also like the variety of fruits and the snack kiosk area, even though I was not impressed with their menu. We have been in so many resort in the DR and we wanted to be closer to Santo Domingo that is why we came here and we saw some of the review and recommendations. Like I mentioned before this resort has a lot of potential but definitely they can do much better in all aspects.

Miinukset: The Resort is ok, it has a lot of potential( we are not that picky)but they definitely need to improve their service. Our room was outdated eventhough we were told it was one of the nicest room. Also they didn't provide fresh juice at the buffet. And the snack kiosk menu is passable. Adding to that the waiters at the buffet area need to be re-trained and they to pay attention to details specially when you request water and the waitress completely forgot all about it( I'm still waiting). The entertainment staff are very welcoming and friendly but they to need to be more creative and have a better activity schedule. I have more to say but I'm going to leave it here.

Plussat: Bedrooms

Miinukset: Bad customer service Bad food variation

Plussat: Nothing, that place if was in United States they will close that place for all the violation that I saw.

Miinukset: When I when to register there was people waiting for an hour, next when I finally went to the room I almost vomit become the bathroom was not clean and there was no toilet seat, they gave us another room and was something that I was not expecting.They return my money and I left.Oh I forget that before I when to the 2nd room I went to check out the food It was terrible.

Plussat: The beach, room, staff

Miinukset: The food and cheap alcohol

Plussat: No

Miinukset: Cleaning

Miinukset: I arrived to this property Monday Aug 5 and was supposed to stay until Saturday Aug 10. I left this property Wednesday afternoon, only 2 short days after arrival because it was absolutely disgusting. The property is so dirty and unkempt. I went with my 2 year old daughter for a short getaway and wasn’t looking for a hotel with all the frills but I didn’t expect to end up with thousands of dollars in medical bills either. The food at this property is inedible, it’s old has flies swarming it and the selection does not vary at all. My daughter vomited and had diarrhea after only the first day after eating there so I had to get her food from outside of the resort. I however, continued eating there and ended up in the emergency room 1 day after I checked out because I had a bacterial infection in my intestines. I had a high count of amebas in my system. So, I was hospitalized for 3 days and now have $3,000 USD in medical bills!!!!!! Apart from the food making us absolutely ill, the first room they gave me (knowing I was with a young child) was right in front of where they have nightly entertainment. So needless to say between the fact that the bed was harder than a rock and the loud noise pouring into our room it was an extremely uncomfortable experience! The next morning I went to reception and told them about my experience. They changed me to another room, in which the beds were also so hard I’d rather sleep on the floor. But, if I slept on the floor I’d be sleeping with the cockroaches that are infesting the property! I woke up to use the restroom that night and found several cockroaches in the bathroom. I was absolutely disgusted and terrified. I packed up my things immediately as to avoid bringing cockroaches with me in my bags, and asked a friend to pick me up from the “resort” at her earliest convenience. By midday the following day I was gone from that awful place. But that’s not where my nightmare ended, stay away!!!!

Plussat: Older property but a good value.

Miinukset: There should be more bar availibility.

Plussat: Great hotel, great locAtion, great people! Definitely a great deal.

Miinukset: They did great with what they had.

Plussat: The location is great and you have your own private beach. The staff seemed to be a bit disorganized as we scheduled a pick up from the airport that never arrived, had to switch rooms, and also had some issues with ordering food or drinks. That said, this could also be because it was Semana Santa, which is an incredibly busy time in DR. But when had issues or questions, the staff was more than ready and available to help.

Miinukset: The staff could have been more organized.

Plussat: The private sandy area between the beach and the hotel was beautiful. The mature trees and grass roof cabanas made a great place to relax. The hotel is more like a B&B experience. We had a chance to get to know the other guests in a small, comfortable setting. This is located in a Dominican town with plenty of local flavor, but not everyone wants that. If you want ice sculptures, flowers on the table, a 50 foot long buffet table, and to be pampered with European/USA style amenities go to Punta Cana. For me, I'll enjoy the peace and culture of this charming hotel.

Miinukset: Remember to bring a hair dryer and shampoo.... rooms a very basic, but clean.

Plussat: very clean hotel, location - right on the beach, frendly staff

Miinukset: in front of the hotel there is a public beach. Do not expect baunty paradise: there are many people on the public beach; some of them have picknik (food, music, loud talk); many people try to sell all kind of products and services; homeless dogs etc. But the hotel has closed territory on the beach and it is good

Plussat: Everything

Miinukset: Nothing

Plussat: The hotel was basically empty and the staff was almost never around. No one was staffing the bar. There was supposed to be breakfast but no one was to be found before I left for the airport about 7:45am. Room was basic but fine. The A/C worked great. The water wasn’t turned in when I arrived but they handled it promptly. I’m sure it’s better during a busier time but I felt like I was the only one there.

Plussat: The staff is great and the location on the best part of the beach are perfect.Thanks for a wonderful stay.

Miinukset: Having stayed here several times before,I never had a problem except for a odd smell through the premises. This time it was very strong and I believe it to be bug spray.I killed 3 roaches that were moving quite slowly,thus confirming my suspicion.They also dont allow any food in the rooms and there are no refrigerators, this again sends a red flag.I understand it is on a tropical island and to some extent this could be expected,but they should try using a gel type bait in the cracks and crevices as opposed to spray.P.S.I am a licensed pest control specialist.

Plussat: Clean, nice decor.

Miinukset: Loud music booming all night at surrounding bars! I didn't sleep a wink. Horns honking, motorcycles revving. Absolute traffic jam throughout town. beach and water so crowded with thousands of people. Bad lunch at a beach restaurant and overcharged us. We paid for 3 nights, stayed only 1. We had to pay again for a different hotel.

Plussat: Had a great time there, the staff was very friendly, very clean, and polite, everything was around the property. It’s the beach it’s a breathtaking view I found what I need It love Boca cika

Miinukset: Pretty much everything

Plussat: Small hotel good staff

Miinukset: The AIr condition was not great

Plussat: People are very friendly and helpful. It back right on the beach.

Miinukset: Too many peddlers on the beach. Some very pushy.

Plussat: Location near airport.

Miinukset: Room had a very bad odor mealdew and no beverages on room which I paid for as VIP. I spoke with 3 agents and the general manager refuse to give me my refund I only slept 3hrs.alot noise and very poor service. I left the next afternoon couldn't stay..

Plussat: Nothing

Plussat: Food got my mother sick with food poisoning she was hospitalzed. Check in took 2 hrs. Initial room had no operable air conditioning.

Plussat: The area where the hotel was located

Plussat: The entertainment and the location were amazing.

Miinukset: The toilet in our room did not work. We complained multiple times for it to be fixed. We ended up having to use the bathroom in the lobby during the night. The shower head was broken as well.

Plussat: Loved the facilities and the food was amazing

Miinukset: Most of staff are rude

Plussat: That the hotel was closed to places I want to visit

Miinukset: Check in was over 1 hour and when they got to me I had to go to a different part of the hotel to complete check in, room I wanted was not ready I had to upgrade my room and pay more money to be the type of room was advertised, the maid clean the room late between 4-6pm and there were day that room was not clean

Plussat: I really like the service of the 6 floor everyone was friendly and willing to go out of the way for you

Miinukset: At the lobby I believe you are not giving enough information of all your perks and surrounding of the facility, and I was not giving my VIP bracelet, if I didn't have a friend to check in the next day I would not have known of my availability to the 6 floor. My TV never worked, but I didn’t go to a resort to watch tv. And last the coffee is very bad in the facility downstairs.

Plussat: The staff was very attentive and nice.

Miinukset: The hotel rooms are rundown and musky smelling. Furniture in the rooms are old, worn and moldy. Pillows were lumpy and of poor quality.. They did not provide wash clothes in the bathroom and they were always stingy with the bath towels stating that they don’t have enough to go around. I had to complain to management in order to get consistent cleaning service in the room. I initially asked for a beachfront room with view of the ocean. They put me in the presidential building which did not include a view of the ocean and no balcony even though they charged me. Those “good” rooms are reserved for those who are club members. Those who was pressured into purchasing the vacation club membership. They have a lot of salesmen on the property who hustles you and won’t take no for an answer. They do not provide wifi in the rooms. You have to pay extra for wifi in the common areas which has weak or no signal. Even then you get only 15 hours of poor wifi signal for $25 usd per day. If you have VIP black armband service you can go up to the 6th floor and sign on the their internet. Other than that the VIP Lounge and services are useless. VIP will allow you access to the swim up pool area which is very small and rundown. Premium alcohol is not included in “all inclusive”. Cheap alcohol is used for all drinks. There were poor variety in food selection. They basically served the same selections everyday which got old quick. The casino was extremely small. The “shows” were poor using regular everyday workers for the performances..

Plussat: BREAKFAST was excellent. People serving excellent.

Miinukset: ROOM HUMIDITY SMELL WAS AWFUL. I GOT CONGESTED.

Plussat: The food was delicious

Miinukset: The place needs to be clean, and renovating

Plussat: Nothing

Miinukset: All employes asking for money especial the entertaining people it’s like a begging place very bad experience.

Plussat: Better off sleeping at the airport

Miinukset: It was terrible. This place is a joke. I would never recommend this for someone visiting the DR who is use to staying in a decent place. When I inquired about the shuttle from the airport they tried to charge me $10 us more than I was quoted. I took a taxi for $20 us from las Americas airport. The business is very old And run down. The person at the desk tried to get me to pay additional service charges because he said the machine would automatically charge it. He said I could avoid it by going down the street to an atm for cash. You wouldn’t want to walk anywhere in that area at night. The Power cut off twice while I was in the lobby checking in and once in the room. He simply went over to trip a breaker. The bedding didn’t smell clean I asked for new ones. Iong story short I left around 2:30 bAck to the airport. The lobby had four wild cats running around and some friends of the hotel camped out on couches I dare booking.com stay there a night and truly rate this dump.

Plussat: Ck out when will except the transportation to airport not will coordinated that is only thing when bad

Miinukset: I prove the transportation

Plussat: Nice helping staff, great value for what you pay

Miinukset: A bit hard to find, surrounding area doesn't feel safe but that's throughout Boca Chica

Plussat: Staff

Miinukset: Cleaning

Plussat: It was just. Good clean hotel, hot water was good. The pool was nice

Miinukset: N/A

Plussat: I liked the fact they was waiting for me when I got out the cab they took me to my room and showed me the in's and outs of how to work the utilities and safe I called for room service the guy didn't speak English so he came up to my room and I showed him on the menu what I wanted they help me get around my first few minutes their to go meet up with a Chica I knew prior to coming to DR. I would definitely stay at the Mango again the only bad thing is the rooms are small but whose in the room anyway while on vacation great price and overall experience of Boca Chica I will be back in September.

Plussat: clean and quiet easy access to the beach

Plussat: La atención fue increíble y la localización bella. No es lujoso pero tiene todo para estar cómodos. Muy buen precio, excelente restaurante y recomendaciones para actividades. Espero volver con más tiempo.

Plussat: close to boca chica beach

Miinukset: The AC kept turning off every time the door opened.

Plussat: every thing vas fine

Miinukset: nothing

Plussat: I like the free breakfast and close to a store and restaurant. Everyday they come to clean the room.

Miinukset: I didn’t like the fact I paid for a king room but I had a queen size bed. Also my last day the cable was not working. The staff barely understands English. The Lil porch can’t even hold a chair. If you want to be on the porch, you have to stand up.

Plussat: STAFF AND ITALIAN OWNER were GREAT.

Miinukset: It is a bit too normal and boring, typical smaller business in Boca Chica area.

Plussat: Only 2 soft pillows. Needed a couple more. TV only shows 2 channels. Had to go to the restaurant downstairs to watch TV programs. Not good.

Miinukset: More TV channels and varieties.

Plussat: Nothing !

Miinukset: Small cheap rooms, classic Dominican hotel. Stayed here twice in the last year, and was driven out the first time by undisclosed construction. This time, staying one night, again loud pounding of hammers and power tools late into the night. The owner doesn't mind the the severe irritation caused by his projects and refuses to disclose the ongoing construction to his guests. This is typical in the Dominican Republic, where they don't mind alienating potential customers. Will never go back. Booked it this last trip by mistake. Didn't remember the name of this ugly place.

Plussat: There was a brothel across the street and prostitue a plenty

Miinukset: Food was bad neighborhood seemed 3rd world italian old men with prostitues

Plussat: The facility was clean. It was near points of interest in area very comfortable establishment. Very good restaurant within hotel free breakfast +++++.

Plussat: Excelente staff room always clean and staff always friendly

Miinukset: The windows in room need to be changed. Street noise heard clearly

Plussat: Nice staff,that speaks good english.

Miinukset: The rooms are small

Plussat: The restaurant was micev

Miinukset: That it was on the main strip lots of noise

Plussat: Location close to beach restaurants and storefronts. The staff very friendly and proffessional. Great Breakfast and eat in restaurant food is great highly recommend. Hot water good and bathroom is good.

Miinukset: Piña Coladas are horrible. Air Conditioning in room needs improvement especially for DR which is a very hot place.