Hotellit lähellä Santo Domingo Las Americas

Plussat: employees are very helpful

Plussat: I did not enjoy it because it was really poor the service was not great at all food was not good i will never come back ever again

Miinukset: They need to take care the room better everything was not good

Plussat: The staff are really helpful, when we arrived they help us with all the installation even to go to the supermarket. I like the localisation (near by the good restaurants) and also the installations of the condo.

Miinukset: Unfortunately at the booking description there is no information about the floor of the apartment. We stayed at 4th floor without elevator that was an inconvenient with the bags. The staff proposed to change for the 1st floor but with a difference payment (almost one more day price).

Plussat: As usual, the staff is excellent and accomodating. This is an inexpensive option but with a beautiful garden and pool area. Very close to all the action and dive areas on the beach. My great surprise was a very authentic Italian Apero Spritzer made at the bar. Very very nice. The only thing missing is an orange slice, which they should get, but the taste was perfect. Make sure you ask for a frozen glass and lots of ice, because it gets warm very quickly.

Miinukset: The hotel fixtures need upgrading, but it is not a big deal. They are functional. Leaky faucets need to be fixed.

Plussat: It was a comfort stay and great location.

Miinukset: Mr. Willy was very nice and we had a good and long conversation about my stay

Plussat: Nice

Miinukset: Everything was good

Plussat: Las Palmeras is a relatively low cost option but it more than compensates in many ways. It is very well located in Boca Chica within walking distance from the dive shops and the main street and restaurants. It offers excellent on-site inexpensive meal and coffee shop treats. Plus the hosts Willy and Emily will go out of their way to assist you and accomodate your needs and resolve your complaints. Willy and Emily alone are worth your stay, they are warm, friendly and caring. That is why I keep coming back regularly.

Miinukset: The facilities need a good infrastructure upgrade, like plumbing fixtures and some appliances, and the on-site generator. But these are minor details. You can buy and cook your own food. It would always be nice to have a couple of bottles of clean water available if you check in late, just for overnight.

Plussat: I booked for one night and wound up staying 3. It exceeded my expectations. The staff were wonderful and provided great service & the apartment was very comfortable and clean. I look forward to returning soon!

Plussat: Willy is All for the Customer My flight was delayed past Midnight and he still managed to provide excellent service Thank You

Plussat: Nice rooms, clean, good breakfast, nice staff, easy access and seamless check in.

Miinukset: The airport shuttle that’s meant to come every 50 minutes doesn’t come every 50 minutes...we had to call the hotel to get them to pick us up after waiting 15 minutes with taxi guys offering us rides.

Plussat: Convenient to the airport. Good breakfast.

Miinukset: I reserved an accessible room with a queen size bed. I got a non-accessible room with 2 small beds.

Plussat: The service and food were excellent. The front desk helped arrange a taxi tour of the colonial town.

Miinukset: Water temperature in the shower was very cool --- all 3 nights in 2 different rooms.

Plussat: At this price-point the hotel offers good value. A clean,quiet room with good air conditioning.Comfortable bed. Screens on windows. A mere 60 -second walk to main area and good beach.

Plussat: Professional courteous staff; breakfast every morning

Miinukset: My stay was too short

Plussat: Everything was perfect

Plussat: I like everything about this hotel they have a great group and everybody is helpful. They have a safe and clean place. I can't complain about anything because everything was nice and clean .they have a wonderful pool over there. The food was great. I suggest who ever want to go for a vacation in Dominican Republic to choose garant hotel and suites.

Miinukset: LIke I say I can't complain cause everything was perfect.

Plussat: The staff make you feel like family I also like having my own keys Location is great. And one day when wasn't feeling well the manager helped me get to the emergency for a check up very quick.

Miinukset: The door close without any one pulling on it So you have to be very careful not to get locked out. ...make sure you have your keys at all times

Plussat: Proximity to the beach plus delectable breskfast

Miinukset: My visit was too short... needed more time to enjoy the pool

Plussat: Good

Plussat: Breakfast was great, bed was comfortable, room was clean, staff was always friendly and helpful.

Miinukset: In the bathroom, a shower curtain or door I believe would be nice so that water doesn’t spray all over the floor. The WiFi can be spotty at times but not ha overall.

Plussat: Staff. Security gate. Bed. Room size. Safety box in the room. Location. Swimming pool.

Miinukset: No soap or bath foam in the barhroom. Superslow breakfast service.

Plussat: Pool

Miinukset: Comfy and affordable

Plussat: The Hotel in general was decent. It was clean and updated and the breakfast buffet was good with a lot of variety.

Miinukset: The customer service at the hotel was beyond bad, it was the worst service I have ever experienced. We had an issue with our reservation not being found and although I had a print out of the confirmation with all the information and showing it had been pre-paid, the check in clerk would not accept it because he did not know who Kayak was. He said I had to put a deposit down in order for him to give us a room. He also did not let us borrow the phone to call Kayak's customer service line to correct the issue, nor did he want to call. I have worked in a hotel in his exact position and if someone showed up with a reservation confirmation, it was my responsibility to create the reservation based on the confirmation sheet and deal with the vendor myself. As a person providing a service, the goal is to give the guest and wonderful stress free stay, not make it unbelievably impossible to check in to the hotel at 2 o'clock in the morning. In the end I ended up borrowing a cell phone and calling Kayak and had our room within 10 minutes, if he would've just picked up the stupid phone all the this frustration and this bad review would've been avoided.

Plussat: Nice hotel, Friendly staff, great breakfast, good air conditioned rooms

Miinukset: On check out we were told that the payment had not yet been received even though this was booked and paid for several weeks in advance, we were asked to give a 'hold' payment, not too much of an issue but slightly annoying. Bathrooms are a little outdated

Plussat: This hotel is very close to the airport. The location was very convenient for a morning flight.

Miinukset: We can hear everything from the next room, the bathroom stuff is broken. This hotel is not worth the money spent.

Plussat: It was clean and comfortable, and great staff

Miinukset: Food was not as expected,

Plussat: The staff was very friendly and helpful, the location was perfect for my purpose.

Miinukset: There was no major concern with the place. I personally would’ve preferred a more typical breakfast.i

Plussat: Everything

Plussat: The food was 5 star and the bed was comfortable and the shower was Hot

Miinukset: I really had no problems with the Hotel staff was their to care of my needs that's all you can ask for at a Hotel

Plussat: Loistava sijainti, siisti, upea kattoterassi

Miinukset: Huoneessa pimeää, koska ikkuna talojen väliin.

Plussat: We stayed here for a night before leaving from SDQ. The staff was especially nice and very accommodating. They helped us navigate our car to the parking lot and made sure we had everything we needed. Great location close to the beach and nightlife. The breakfast fruit and croissants were delicious. Room was clean, quiet.

Miinukset: Shower drains a little slowly. The wifi is strong enough to send a Whatsapp text, but not strong enough to make a phone call.

Plussat: The meal selections were great.

Miinukset: Wifi wasn't consistent. Air conditioner didn't work in requested room, however they corrected the situation.

Miinukset: The bacon was Horrible!!!

Plussat: Breakfast is good after they got my eggs right on the third time. The rooms air cleaned daily.

Miinukset: The Jacuzzi was dirty and not working. They dining room had no air conditioning.

Plussat: Loved the staff and restaurant

Miinukset: The shower water didn’t get warm enough

Plussat: Location and conditions.

Miinukset: It was excellent for the price.

Plussat: Liked it all. In an interesting beach scene.

Miinukset: Good price. Room is big. Bathroom is very good. WiFi is strong.

Plussat: Over good stay. Location is perfect

Miinukset: No elevator.

Plussat: Great little property with great owner !

Miinukset: N/A

Plussat: Great friendly place

Plussat: The property was spectacularly located. It was close to the beach, Public transportation and night life, but still serene. The owners German and his wife Marleny received us with opened arms. We will highly recommend staying here, we have already booked our next stay.

Miinukset: Nothing

Plussat: Very nice and accommodating !

Plussat: La atención fue increíble y la localización bella. No es lujoso pero tiene todo para estar cómodos. Muy buen precio, excelente restaurante y recomendaciones para actividades. Espero volver con más tiempo.

Plussat: the owner welcomed us to the hotel, and made sure we were comfortable. Checkin was fast and easy. My fiance and I were staying one night with her two children, and the two rooms were perfect with one regular bed and a fold down couch bed. Everything was clean and the water was hot. We also had use of a small kitchen, but ate out instead. I would easily recommend the hotel for anyone. Also, the beach is only 1 block away, and the restaurant right there is quite convenient.

Miinukset: It would be a nice touch to add a floor mat in front of the shower in the bathroom.

Plussat: We had a very short but excellent stay: nice room, comfortable, very good food, close to airport and perfect location for a stroll in Boca Chica.

Miinukset: Nothing!

Plussat: The food t the restaurant was Fantastic! The owner was very nice and accommodating.

Miinukset: The bed was not very comfortable and the noise fro the surrounding streets made it very difficult to sleep.

Plussat: Location

Miinukset: I hate to leave a poor review but this place is not very nice at all.I dont see how it has the rating it does.I the last 6 months I have stayed at: Zapata,Garant,Azzura,Casa Coco & Parco Caribe.All are near by and about the same cost.And they were all better.The place is a bit run down and not very clean I would not stay again.Upon check in,I was told if I used my credit card I would have to pay tax.My total on booking.com for 3 nights was $140 US.Which included the 18%tax.when I gave him $200 US,I was given back the equivalent of $60 US in pesos.When I questioned it,I started to get some story that I was just too tired after a long day to listen to,so I just paid it and checked in

Miinukset: Breakfast good and enough.good price.

Plussat: Nothing

Miinukset: Everything

Plussat: Price

Miinukset: Gate to the street only opens/closes from inside so that a staff member must come to the door every time a guest walks in or out. Also, any friends of the guest must check in with someone and leave their identification until they leave, even if they only visit for a few minutes.

Plussat: Its the best even it no tv but still the best

Miinukset: The best i love it

Plussat: Great location, close to main street and beach. Clean, comfortable. Both ceiling fan and air conditioning. Hot water. Quiet. Very nice property. Staff is very friendly.

Miinukset: Apart from this property, the street is dumpy.

Plussat: Good place good service and good people

Miinukset: Everything

Plussat: Spacious room with lovely art work. Spacious walk in closet, stocked mini bar, flat screen tv with cable and sizeable bathroom. Felt very cozy.

Miinukset: Although booking said free bottle of water, this was at a cost. Also, no iron provided as listed for the room.

Plussat: Beware to go there now (Month of october, november 2019) The noise is unbearable! Even on Saturday they are working with heavy machines ! They should close bécasse of rénovation. They promise the noise stopps today but it s not true!

Plussat: Location is good and the price was reasonable

Miinukset: The shower was broken. There were no blankets on the bed only sheets

Miinukset: It has old furniture, doors did not work, old television, and really bad service

Plussat: The localization . Good , close to everything !

Miinukset: The hotel was nice ! I like I will stay again

Plussat: 1.-Staff: Dominicans are the friendlies people in the World. 2.-Location: There is no entertainment in this hotel, periot. But it is located in a very popular city beach, with a lot of island type small shacks that serve sea food and drinks *ONLY SAFE DAYTIME*. For the best nightlife take a taxi to Ave Venezuela for dancing and drinking, and El Malecon for gambling and dinning. US$ 70 to 80 round 30 minutes trip to Santo Domingo City.

Miinukset: 1.-Not an all inclusive: This is a room with bad meals. Unless you stay for 5 nights or more, there is no dine À la carte for you. 2.-Sanitary concerns: Too many flies landing on anything not hot enough to burn their legs. Extremily disgusting. 3.-Room: The shower head was broken. There was no minifrige. There was noice from roof repairs during the day. 4.-Pets: Flies all over the food, and quitte some mosquitoes at night. Take this seriously since there is an outbrake of Chikungunya and Dengue iber in the island.f

Plussat: I only one thing i like about the resort was the beach

Miinukset: I didn't like a lot of things.

Plussat: Like it

Miinukset: None

Plussat: The private beach, the pool and the bars

Miinukset: The food was cold

Plussat: The staff was courteous but slow in responding to serious room maintenance issues. Breakfast was ok.

Miinukset: MOSQUITO INFESTATION IN ROOM 18211: My room was full of mosquitos which was immediately noticed by the person carrying my luggage to the room. Front Desk contacted twice about the problem, but no one came till 3 hours later to fumigate the room. MINIMUM SECURITY BEACH AREA: At the beach, I encountered a parade of vendors trying to sell me a variety of products and services right there on the beach. Two guys were engaged in a heated argument with no intention to stop. They hurled insults and threatened to shoot each other for several minutes all while security was busy talking to bartender. I exited the beach area without going into the water for fear they make good on their threats and start shooting each other indiscriminately. BLACK & WHITE TV AND: Turned on outdated 21 inch color TV only to learn that it emits colors in black and white only. NO PHONE IN THE ROOM: I look for the phone to report problem #3 in my my room only to find it missing - my room had no phone!!! BATH TUB DIRTY: The tub was dirty and stained. Evidence of heavy insect activity noted immediately upon entering the the Bathroom. PAINT MARKS ON NIGHTSTAND AND HEADBOARD: The nightstand and headboard had visible signs of recent paint activity. The entire bedroom furniture looked outdated and distressed. BALCONY DOOR WON'T CLOSE: Unable to close the glass sliding door to avoid migration of mosquito into the room. I was ready to move to the BeLive Hotel down the street but they were all sold out for the day. The entrance to this hotel is elegant with a touch of Southern charm, but the rooms ( at least mine) are substandard and immediate need of repairs and upgrade.

Plussat: Polite junior workers at the restaurant and bars.

Miinukset: Front desk staff awful!! Took almost 3 minutes to notice my son and me. And then, very rude to us. Bad plumbing in the room! Takes more than half hour for sink and bathtub to drain. A/C doesn't cool even at lowest setting. Very old furniture. No plans for a return visit.

Plussat: The bar on the beach

Plussat: Need improvement on the food overall . The location was great, right on the beach. This hotel have everything to be perfect. just need some detail. but you get what you paid. you can`t beat the price for an all-inclusive hotel right at the beach.

Miinukset: Breakfast could be better with more variety. Lunch is ok. Dinner was better.

Plussat: Close to airport.

Miinukset: Not clean, bad bed, not that great AC, problem with toilet flush

Plussat: Big place

Miinukset: Next to highway Bathroom had a leak & stank No breakfast WiFi didn’t work

Plussat: Price for studio apartment was excellent on a 3 night stay.

Miinukset: I have to leave.

Plussat: I like the fact that they were there when I could not gain access to an existing reservation. An extreme last minute choice that I should have booked first.

Miinukset: That it wasn't my first choice.

Plussat: Joel and the staff were exceptional! If something didn't work they fixed it. For $15-20 it is worth it. The girls were very respectable as well. They speak French, Italian, and English. Besides the hot water and a little tidyness in the bathroom otherwise I would give them a 10.

Miinukset: Just the location and the bathroom issues.

Plussat: My wedding photo session took place at Hotel Villa Capri & Spa in the garden/swimming area. I felt that the garden/pool area was perfect for us. Furthermore, we received excellent customer service from Villa Capri to aid with the wedding photo session plans through the actual execution of the family and friends gathering. Excellent work, Villa Capri. I will definitely return to use your services again.

Plussat: Value

Miinukset: Could not get tv to work, no hot shower

Plussat: the staff was veryhelpfull

Plussat: the staff at the front desk was really helpful

Miinukset: the food at the buffet gave me terrible food poisoning - DO NOT EAT THERE! i’m extremely well traveled and have never gotten food poisoning anywhere.

Plussat: I love the location, the staff wonderful.

Miinukset: My sliding door don't close I was in the 1st floor I have to go like 5 times to front desk. Never fix it have to give me another room. The food don't have a different variety.

Plussat: The location and facilities were good. There were a handful of genuine employees in the dining areas.

Miinukset: The majority of the staff have no concern for the clients comfort. Complaints are made and nothing improves. Cleaning staff were very loud in the mornings yelling through the halls but barely came to clean my room.

Plussat: The location is ocean front and very clesn grounds. The entertainment on the second night was very good

Miinukset: Not really

Plussat: Location on the beach and close to STI airport, $10 prepaid through Dominican Quest to get to resort. Very clean, great room with beach view, great food and incredibly nice, friendly and helpful staff.

Miinukset: Liked everything.

Plussat: The beach, room, staff

Miinukset: The food and cheap alcohol

Plussat: I like breakfast. I like the pool. I love your coffee.

Plussat: The beach

Miinukset: Bad customer service, bad smell at rooms, one of the pools were closed, flies on the food, poor food selection on our first dinner, bad maintenance on the structure, poor security... it was a mess. I will never go back.

Plussat: Room service can be a little better!! Only beds were made!!!

Miinukset: Buffet was good but not great... more different meals selection would be nice!!!!

Plussat: The dinner buffet

Miinukset: It was not clean and it had mosquitoes in the bedroom.

Plussat: My room was nice, clean y the view was spectacular.

Miinukset: The food was awful, the adult pool was closed, the animation staff was terrible.

Plussat: Great hotel, great locAtion, great people! Definitely a great deal.

Miinukset: They did great with what they had.

Plussat: Great location on the beach.

Miinukset: Fan in the room is a bit noisy.

Plussat: The location is great and you have your own private beach. The staff seemed to be a bit disorganized as we scheduled a pick up from the airport that never arrived, had to switch rooms, and also had some issues with ordering food or drinks. That said, this could also be because it was Semana Santa, which is an incredibly busy time in DR. But when had issues or questions, the staff was more than ready and available to help.

Miinukset: The staff could have been more organized.

Plussat: The hotel was basically empty and the staff was almost never around. No one was staffing the bar. There was supposed to be breakfast but no one was to be found before I left for the airport about 7:45am. Room was basic but fine. The A/C worked great. The water wasn’t turned in when I arrived but they handled it promptly. I’m sure it’s better during a busier time but I felt like I was the only one there.

Miinukset: Did not specify the room location was not by the beach

Plussat: The staff is great and the location on the best part of the beach are perfect.Thanks for a wonderful stay.

Miinukset: Having stayed here several times before,I never had a problem except for a odd smell through the premises. This time it was very strong and I believe it to be bug spray.I killed 3 roaches that were moving quite slowly,thus confirming my suspicion.They also dont allow any food in the rooms and there are no refrigerators, this again sends a red flag.I understand it is on a tropical island and to some extent this could be expected,but they should try using a gel type bait in the cracks and crevices as opposed to spray.P.S.I am a licensed pest control specialist.

Plussat: Had a great time there, the staff was very friendly, very clean, and polite, everything was around the property. It’s the beach it’s a breathtaking view I found what I need It love Boca cika

Miinukset: Pretty much everything

Plussat: People are very friendly and helpful. It back right on the beach.

Miinukset: Too many peddlers on the beach. Some very pushy.

Plussat: I really like the service of the 6 floor everyone was friendly and willing to go out of the way for you

Miinukset: At the lobby I believe you are not giving enough information of all your perks and surrounding of the facility, and I was not giving my VIP bracelet, if I didn't have a friend to check in the next day I would not have known of my availability to the 6 floor. My TV never worked, but I didn’t go to a resort to watch tv. And last the coffee is very bad in the facility downstairs.

Plussat: Food got my mother sick with food poisoning she was hospitalzed. Check in took 2 hrs. Initial room had no operable air conditioning.

Plussat: The food was delicious

Miinukset: The place needs to be clean, and renovating

Plussat: That the hotel was closed to places I want to visit

Miinukset: Check in was over 1 hour and when they got to me I had to go to a different part of the hotel to complete check in, room I wanted was not ready I had to upgrade my room and pay more money to be the type of room was advertised, the maid clean the room late between 4-6pm and there were day that room was not clean

Plussat: BREAKFAST was excellent. People serving excellent.

Miinukset: ROOM HUMIDITY SMELL WAS AWFUL. I GOT CONGESTED.

Plussat: Close to the airport. Las America. A clean beach. Easy registration/check in and Check out.

Miinukset: To crowded. Bed was not constables enough for my experience with other resort in the country.

Plussat: Nothing

Miinukset: All employes asking for money especial the entertaining people it’s like a begging place very bad experience.

Plussat: The staff was very attentive and nice.

Miinukset: The hotel rooms are rundown and musky smelling. Furniture in the rooms are old, worn and moldy. Pillows were lumpy and of poor quality.. They did not provide wash clothes in the bathroom and they were always stingy with the bath towels stating that they don’t have enough to go around. I had to complain to management in order to get consistent cleaning service in the room. I initially asked for a beachfront room with view of the ocean. They put me in the presidential building which did not include a view of the ocean and no balcony even though they charged me. Those “good” rooms are reserved for those who are club members. Those who was pressured into purchasing the vacation club membership. They have a lot of salesmen on the property who hustles you and won’t take no for an answer. They do not provide wifi in the rooms. You have to pay extra for wifi in the common areas which has weak or no signal. Even then you get only 15 hours of poor wifi signal for $25 usd per day. If you have VIP black armband service you can go up to the 6th floor and sign on the their internet. Other than that the VIP Lounge and services are useless. VIP will allow you access to the swim up pool area which is very small and rundown. Premium alcohol is not included in “all inclusive”. Cheap alcohol is used for all drinks. There were poor variety in food selection. They basically served the same selections everyday which got old quick. The casino was extremely small. The “shows” were poor using regular everyday workers for the performances..

Plussat: Location near airport.

Miinukset: Room had a very bad odor mealdew and no beverages on room which I paid for as VIP. I spoke with 3 agents and the general manager refuse to give me my refund I only slept 3hrs.alot noise and very poor service. I left the next afternoon couldn't stay..

Plussat: Loved the facilities and the food was amazing

Miinukset: Most of staff are rude

Plussat: Better off sleeping at the airport

Miinukset: It was terrible. This place is a joke. I would never recommend this for someone visiting the DR who is use to staying in a decent place. When I inquired about the shuttle from the airport they tried to charge me $10 us more than I was quoted. I took a taxi for $20 us from las Americas airport. The business is very old And run down. The person at the desk tried to get me to pay additional service charges because he said the machine would automatically charge it. He said I could avoid it by going down the street to an atm for cash. You wouldn’t want to walk anywhere in that area at night. The Power cut off twice while I was in the lobby checking in and once in the room. He simply went over to trip a breaker. The bedding didn’t smell clean I asked for new ones. Iong story short I left around 2:30 bAck to the airport. The lobby had four wild cats running around and some friends of the hotel camped out on couches I dare booking.com stay there a night and truly rate this dump.

Plussat: Ck out when will except the transportation to airport not will coordinated that is only thing when bad

Miinukset: I prove the transportation

Plussat: Staff

Miinukset: Cleaning

Plussat: It was just. Good clean hotel, hot water was good. The pool was nice

Miinukset: N/A

Plussat: I liked the fact they was waiting for me when I got out the cab they took me to my room and showed me the in's and outs of how to work the utilities and safe I called for room service the guy didn't speak English so he came up to my room and I showed him on the menu what I wanted they help me get around my first few minutes their to go meet up with a Chica I knew prior to coming to DR. I would definitely stay at the Mango again the only bad thing is the rooms are small but whose in the room anyway while on vacation great price and overall experience of Boca Chica I will be back in September.

Plussat: clean and quiet easy access to the beach

Plussat: close to boca chica beach

Miinukset: The AC kept turning off every time the door opened.

Plussat: every thing vas fine

Miinukset: nothing

Plussat: STAFF AND ITALIAN OWNER were GREAT.

Miinukset: It is a bit too normal and boring, typical smaller business in Boca Chica area.

Plussat: There was a brothel across the street and prostitue a plenty

Miinukset: Food was bad neighborhood seemed 3rd world italian old men with prostitues

Plussat: The facility was clean. It was near points of interest in area very comfortable establishment. Very good restaurant within hotel free breakfast +++++.

Plussat: Nice staff,that speaks good english.

Miinukset: The rooms are small

Plussat: The restaurant was micev

Miinukset: That it was on the main strip lots of noise

Plussat: Location close to beach restaurants and storefronts. The staff very friendly and proffessional. Great Breakfast and eat in restaurant food is great highly recommend. Hot water good and bathroom is good.

Miinukset: Piña Coladas are horrible. Air Conditioning in room needs improvement especially for DR which is a very hot place.