Hotellit lähellä Santo Domingo Dr. Joaquin Balaguer lentoasema

Miinukset: Air conditionning went auto an was mostly hit than cold

Plussat: Everything is always perfect

Plussat: Food was great, rooms and common spaces are clean and nice.

Miinukset: Some of my stuff got lost while changing rooms, I got some back after escalating it to senior satff member, but apparently the other things just disappeared and that’s it.

Plussat: One of the best services I received food it's great

Miinukset: Pool hours

Plussat: the pool is outstanding; the rooms are beautiful and the restaurant outlets are outstanding. The staff are well trained. This hotel operates as the highest level.

Miinukset: nothing

Plussat: Pool area and rooms

Miinukset: Spa was so so Water pressure in the showers

Plussat: Amazing rooms and the pool was niceee

Miinukset: The view

Miinukset: Staff trick the customer to sell something that is not what they say it would be. Breakfast price is ridiculous. Flavor is terrible. Room is small for the price. Do not go to this hotel. Worst experience on a hotel of this price.

Plussat: all the staff at the fronr desk were you excellent..100% to the food.. everyone I come across treat you like family

Miinukset: I find no fault

Plussat: Beauirful and comfortable hotel with a perfect location in the. Enter of the city. I recommend paying the access to the exefutive lounge

Plussat: Loved the food, the ginger bread house and your staffs' customer service.

Miinukset: It would have been great if the hotel had a New Year's Event party. Perhaps, some Dominican Band playing that night.

Plussat: The view from the bedroom was awful, it gave to the building next door and there was no natural light in the bedroom.

Miinukset: The swimming pool is great, so is the view from there. The hotel location is perfect for those who are looking to move around and do not seek to be by the seaside. It is a modern, confortable and clean hotel. Employees are well trained and kind. Restaurants are good, so are the alternative breakfast, cocktail options! Strongly recommended for adults with no kids!

Plussat: Juan Castro at checkin was extremely helpful and welcoming Makes me want to return and stay at the JW Room large and as nice or nicer than any JW Marriott I have stayed in the US!

Miinukset: Nothing

Plussat: Cleanliness and food was outstanding

Miinukset: It didn’t have a spa or massage cabin

Plussat: Service was good and the staff nice as always. The location is perfect.

Plussat: Excellent service from all the staff

Plussat: the pool has a nice view but water was really cold

Miinukset: value of your money --- expensive for what you get. the room need to be more tech

Plussat: The location it is central and in the best mall in town

Plussat: The room was clean and large. Very comfortable. And tv in the bathroom was a nice touch

Plussat: Everything’s

Miinukset: Nothings

Plussat: It was meticulously cleaned and the staff were very accommodating. It was convenient that it was attached to a mall with restaurants and a theater. Parking was convenient for downtown

Plussat: Very upscale hotel near the very nice section of the city. Adjacent to Blue Mall

Miinukset: The breakfast buffet was $25 per person, quite expensive for the Dominican Republic

Plussat: A/C temp was excellent and the bed & pillows very comfy.

Plussat: The service was excellent. Everything was perfect.

Miinukset: The service was excellent. Everything was perfect.

Plussat: Perfect

Miinukset: Everything was good

Plussat: The service , the employees were amazing!

Miinukset: Nothing, it was as close to perfect as it can get.

Plussat: The room was very comfortable

Miinukset: They should have more options for breakfast

Plussat: Quality and variety of food and very friendly and efficient staff ,will certainly stay here again.

Miinukset: Nothing !

Plussat: Great breakfast Excellent locations

Miinukset: No really a bad experience but the bathroom towels didn't smells fresh.

Plussat: The place was great. My only disappointment was that my flight left too early for me to enjoy the breakfast.

Plussat: Professional. Accommodating, and very polite. Room was impecable .. excellent cleaning lady. Very kind and willing to help at all time.

Miinukset: La piscina no tenía calefacción. A nuestro gusto, pasamos todo el día demasiado frío para usarlo.

Miinukset: In my last stay I ordered somme food to my room and after 50 minutes I called again and I had to place my order again. The laidy forgot. The hotel was totally occupied this could be the reason but it does not justifies a bad service

Plussat: people

Plussat: I Iked everything. The staff and facilities.

Miinukset: I did not like that I had to pay extra for my fiancé to visit

Plussat: everything

Plussat: personnel

Miinukset: air conditioned in the room is not possible to stop totally

Plussat: The breakfast was excellent. There was ample varieties of fruit and hot food items to choose from.

Plussat: Everything was great with one exception- the pool was closed Tuesday afternoon from 2:00 on. That was our last day there.

Plussat: The room was overall confortable for a one-night stay and continental breakfast in the morning met our expectations. The hotel is at a great location in the middle of the city and easily accessible to local restaurants and bars. The staff was overall friendly and check in and check out was fast and efficient.

Miinukset: The room didn't meet our expectations and it seemed to be more expensive than other hotels in the area. At the beginning of our stay there was no running hot water but the issue was solved within the hour. The pool area had no staff during the morning and we were unable to inquire about drinks, food, etc. The hotel placed a hold on our credit card which was reversed at checkout, but more than 24 hours after check out the hold still hasn't passed through, making it inconvenient for the traveler having an extra expense that was unaccounted for.

Plussat: nothing. worst stay in my life.

Miinukset: they are racists. would never stay in this lame hotel chain ever again.

Plussat: Room was very clean and comfy. Pool and gym were nice. Good breakfast and the staff was very helpful and could speak English.

Miinukset: Very expensive mini bar

Plussat: Location

Miinukset: Very much a business hotel rather than leisure

Plussat: Comfortable, great value.

Miinukset: Got a big check in charge when arrived, staff didn't explain that it was just a lock, and normal charge would be done at checkout.

Miinukset: The room rug and hall rug was very dirty

Plussat: Excellent location. Staff were excellent from Piano Bar to Cigar bar reception and Bell staff. Overnight were helpful as I had a 2.30 AM wake up call. Wennifer in Piano bar, very friendly and other bartender (cannot remember his name)

Miinukset: Casino was not really as comfy as the rest of the property. Some players very aggressive, with nobody really in control. Drink service was poor to say the least. I would have spent more time and $$ with a little more comfort.

Plussat: The hotel is very good for a business trip. Its clean and rooms are very confortable.

Miinukset: The only negative was the Internet bandwidth. Many times there was simply no connectivity. They offer a faster paid alternative, but I didn’t learn this until checkout.

Plussat: the employee are excellent.

Plussat: Convenient for caribe tours and enough entertainment in house not to leeave

Plussat: The staff

Miinukset: Very good staff Annie Bello and Erleen Garcia very professional

Plussat: The room was incredible and very comfortable, the staff was very accommodating and kind.

Miinukset: The breakfast wasn't all that good

Plussat: Everything

Miinukset: Nothing to complain.

Plussat: The staff

Miinukset: The service was do fast the staff was super helpful and very friendly Eleen Garcia and Annie Bello

Plussat: The staff

Plussat: Very professional staff, clean rooms, great value for money! Definitely comming back

Plussat: The installation of the hotel was very clean and easy to handle. The bedroom was comfortable and have everything you could need for one night. The staff was attentive and very helpful.

Miinukset: It was a moment that the aircondition in my bedroom started to leak water, but it stop minutes later.

Plussat: Attention from staff was absolutely amazing. Spot on!

Miinukset: There didn't seem to be much to do in the area

Plussat: Clean and friendly personal.

Miinukset: I don’t have any complain.

Plussat: Our dinner was excellent and there was a good breakfast buffet. There is secure, guarded, parking across the road. Good location for the Botanical Gardens.

Miinukset: Our request for tea seem to totally confuse the breakfast waiter, who then ignored us.

Plussat: Very helpful staff and excellent amenities great value for the price.

Miinukset: Can not complain about anything.

Plussat: Best boutique hotel in the City. Definately everybody in their staff try very hard to exceed expectations every single time I stay there. Renovated hotel with very competitive prices and great food. R. Matos

Plussat: Front end service wanderfull place and room

Miinukset: Restaurant Food need to improve sandwich Cuban was not prepare properly Only mayonnaise with not enough mixt of meat Lasagna need more flavor Pernil with tostones the pernil has onions change flavor

Plussat: Love the Dominican coffee in the room. Staff very professional and pleasant: from the parking lot attendant, greeter at the door, restaurant staff to the front desk staff. I also had a few meetings with some dignitaries that I asked to join me for breakfast and they have a small conference room which they facilitated. It's much more comfortable than trying to have a breakfast meeting in the restaurant.

Miinukset: Wifi was intermittent in the small lobby area. Also, they don't seem to be accustomed to using wash cloths. Only bath towel and face towel. Just a minor thing. Not enough to keep you from a really nice business professionals - boutique hotel.

Plussat: More beautiful than in the picture

Miinukset: Everything was good

Plussat: The professionalism and friendliness of the staff!

Miinukset: The free breakfast was very very limited !

Plussat: The staff was very friendly

Miinukset: The parking

Plussat: Breakfast was OK. Love the location because is center and quiet. The staff is great. I feel like I am in my own studio, its really cozy and I feel safe.

Miinukset: Bed was not that comfortable. Coffee but not sugar in the room. I am not sure if they have a vending machine or not but at least they should have more water in the refrigerator.

Plussat: The personal attention upon arrival and during our stay was exceptional! All of my small concern were address immediately.

Miinukset: N/A

Plussat: I love the rooms. Even the smaller rooms were very comfy and large. The staff was very professional and courteous. Excellent service.

Miinukset: The ham wasn't very fresh and there wasn't a lot of choices. Aside from the eggs you didn't get anything else really filling. Also, the rooms on the side of the streets were a bit noisy.

Plussat: The rooms are spacious. The bathroom is amazing. Exceeded my expectations for sure.

Plussat: The room was extremely comfy, made me and my husband feel very at home

Miinukset: All I felt was missing was some bacon at breakfast and maybe a pool or terrace area.

Plussat: The property had excellent staff. They were friendly and professional and they responded very quickly to any issues that I had.

Miinukset: At night between 2am -3am there was usually no running water and the toilets would not flush during those times

Plussat: The breakfast was basic, but it was good enough. The lady prepared always a very nice omelette.

Miinukset: None

Plussat: The suite space.

Miinukset: Didn't like location & lightflies were all over the lights at nights. Breakfast needed more variety

Plussat: They take a £28 a night deposit for mini bar and I have been left there over 10 nights and I’m still waiting for deposit to be refunded.

Miinukset: The staff on reception

Plussat: Nothing

Miinukset: Nothing

Plussat: Total I love this place

Miinukset: No complaints

Plussat: Good breakfast, IF AND ONLY IF you get the free breakfast in your reservation. Otherwise, it's $10/person + taxes (18%) and that is way too expensive.

Miinukset: 1. No refrigerator 2. Depending on the package, you MAY or MAY not get breakfast. The first three days I paid $113/night and I had breakfast. I renewed a 4th day for $140 and I didn't get the breakfast. 3. For 2 people, they only give 1 complimentary bottle of water. Each additional bottle is $1.20. For me the deal-breaker was the breakfast and the lack of refrigerator. I understand that the last day I mistakenly selected the wrong reservation (which had no breakfast), but considering that I had spent over $500 for 4 days, the least they could do was throw in the free breakfast. Due to the sneaky way they hide the breakfast option, I will not be staying there again.

Plussat: Cleanliness, location, staff were excellent

Plussat: The staff is super friendly and helpful. Rooms are clean and very comfortable. Also the gym (building nearby) is superb as it is a private fitness club

Miinukset: Location is good but during the weekend the area is very quiet and most restaurants are closed

Plussat: The beds were comfy

Plussat: Very very good

Miinukset: Everything was excellent

Plussat: Very good, friendly and professional staff. From reception to room service to Bar. Surprised to find this in SD.

Plussat: Hotel was very nice and room was good and in good location

Miinukset: Staff on reception were very rude to my wife when she was by herself

Plussat: Everything!

Miinukset: Just some price little too Spence

Plussat: Great location. Very clean. Comfortable bed and pillows.

Miinukset: Breakfast was excellent

Plussat: The location is nice. The lobby is well designed.

Miinukset: The breakfast is very expensive. Rooms are not renovated as shown on the page. So we had a poor room. Shower as broke and very old. The view was front of a wall. Welcome in jail ! For a important price compare to Dominican Republic.

Plussat: The location was good

Miinukset: They should renovate it

Plussat: Everything. The front desk staff doesnt matter what shift was always pleasant, the security the restaurant staff everybody, but the lounge staff not quite like the other dept i guess they are in their own world but i didn’t really care much

Miinukset: The wifi, the wifi and the wifi oh well the dinner menu im not that imppressed i ordered some expensive meals for 4 people it cost $90 i had to throw my food in the trash had no taste no salt nothing, but breaksfast always on point very good. My whole stay i had to go to other place to eat. I have stay at W&P before i always had good experience with dinner but not this time. Otherwise everything else good

Plussat: Is closer to the downtown of Santo Domingo and has a nice pool

Miinukset: My room view was sad for the money I paid

Plussat: In the city everything is close by within walking distance

Miinukset: Just remember that they offer services none are included in the price of the room. Which no one mentions while checking in. I go to the restaurant expecting breakfast to be free and was told I had to pay. I went back to the front desk to ask about airport shuttle service had to pay for that as well. Bad misrepresentation.

Plussat: The staff go out of their way to make your stay as comfortable as possible. The bedroom was clean and well appointed. Breakfast was great.

Miinukset: The bathroom - specifically the bathtub and shower are in urgent need of renovation. The room, seemed recently renovated, the rest of the bathroom was fine, but the shower/ tub seemed like they did not belong. We did not request a change of room because we were only staying one night.

Plussat: breakfast was great, and the restaurant connected is very nice. the rooms were good, and the cable worked well. the staff was very kind.

Miinukset: it was very loud with people in the halls partying at 2:30am. The bath tub had rust in it, and my bed had a plastic mattress pad, which made me feel as though the mattress could be dirty.

Plussat: Omelets were great. The service awesome.

Miinukset: The flies in the terrace bar. Need to deal with that issue.

Plussat: Comfy, clean, good location, pleasant staff.

Miinukset: Tiny elevators and music from the pool deck was a bit loud at night.

Plussat: Good location at the city

Miinukset: People not staying at the hotel ,has excess to the pool ,top of the building .

Plussat: The room was very tastefully decorated. The bed was comfortable. I really appreciated the hot water in the shower and very modern shower head. The American style breakfast was excellent. This is a nice, cozy, quiet and tastefully-decorated hotel. Check out was quick and easy. The desk clerk got me a taxi to the bus station for almost half of what I paid the taxi when I arrived at the hotel from the bus station.

Miinukset: The pillows were a bit too firm for me. I felt more comfortable sleeping without them.

Plussat: Staff was so friendly and helpful, made me feel so welcomed.

Plussat: Staff friendly, Good céntrico location, clean and comfortable room.

Miinukset: Security people at the entrance seems to be a little confused and not really attentive.

Plussat: The security

Miinukset: The noise, the bed, the closet has a bad finish and smell, the kitchen was complicated and the cabinets has an old smell too, the dishes were not very clean and the fridge was dirty as well.

Plussat: Staff was amazing and breakfast was great small portion but great

Plussat: The front desk lady was more than wonderful and patient with us... She is a pearl!

Miinukset: I believe if I have an issue and need to stay lomger, I believe some accommodations should have been made. I requested foe one more night and my request was denied because they were planning to be full.

Plussat: Really enjoyed the beautiful apartment-it was very spacious, clean and modern. The hotel was absolutely beautiful also from the outside, the pool was big and clean. The staff was very nice and friendly.

Plussat: I felt like a family member The place is safely and very quiet.

Miinukset: The breakfast is a small portions but delicious

Plussat: Perfect stopover. Kind and professional service. Good breakfast. Fast wifi. Close to busstation.

Miinukset: ?

Plussat: Very friendly and welcoming staff. I have stated here before and always get the same treatment. Rooms are comfy and huge.

Miinukset: They need to upgrade tv in certain rooms.

Plussat: Loved the shower! Amazing amount of water pressure.

Miinukset: I stayed here in the past and the breakfast was originally served on the top floor. Now they changed it to the 2nd floor restaurant. I missed the view.

Plussat: Location

Miinukset: Rooms and halls need maintenance. Breakfast very basic, the same every day.

Plussat: Location and price

Miinukset: The rooms are old, Really old furniture, I couldn’t even find an USB port in the room

Plussat: The hotel meet every request and expectations that included finding a pharmacy that delivered AID needed medication in the middle of the night. The hotel staff was outstanding.

Miinukset: Nothing

Plussat: Good value, nice and clean room, good breakfast.

Plussat: Great service! And great facilities

Miinukset: I love everything

Plussat: Loved it

Plussat: The bed was very comfortable. The buffet ran out of the main items, however, the waitress prepared a delicious side dish for me.

Miinukset: The tv remote control didn't work. The treadmill that I exercised on were not designed for running. It kind of stopped as I jogged, however, I modified my running pace. The fitness center needed a fan or cooler air near the treadmill... Overall, not that bad...

Plussat: The location was perfect.

Miinukset: The a.c in the room i was in was not working correctly. The rooms were very dark. They only give one room key.

Plussat: I like that it was close to the places I needed to go

Miinukset: They did have enough towels. And the AC was not working properly. I was hot in the middle of the night and this is not the first time that I happens

Plussat: Free breakfast

Miinukset: There was no fridge in my room, but everyone else had one.The A/c was not working well for my room when I got there and for my friends room the entire trip.

Plussat: Excellent room, breakfast and location.

Miinukset: Water in the swimming pool too cold

Miinukset: The furnitures were old.

Plussat: Location , and the bedroom was clean and with a nice Ac which very necessary down there

Miinukset: The staff wasn’t very kind and helpful

Plussat: Real bella vista was fine Laura the receptionist was very nice she was very helpful

Plussat: Nothing

Miinukset: The room are horrible it’s not the same as pictures. The bed for two people are to small if is a standard doble room. It’s to noisy on the hallway.

Plussat: Breakfast was very basic.

Miinukset: Only wish there was a pool :)

Miinukset: I left my watch in the room, and it has stolen. I spike with de staff and no one did nothing. Im very upset and frustrated. I've called 3 times and i was expecting to receive a call from the manager and no one called.

Plussat: Great service, great staff and helpful

Plussat: nice staff, very helpful; great wifi and big rooms

Miinukset: the area is not very beautiful, although it's safe; rooms are not as they look at pictures, much older and dark. Breakfast was exactly the same for 6 days.

Plussat: Almost everything very good excellent !!!!

Plussat: Everything

Miinukset: Nothing

Plussat: parking

Miinukset: Breadfast was garbage

Plussat: The shower.

Miinukset: The noise. In the second floor they have a disco. Appart of that everything is ok. But the noise is not confortable.

Plussat: The securities was on point, and Did great jobs, i felt like I was safe..

Miinukset: The room need to be more upgraded ..

Plussat: I liked the location,the staff, the pool and the environment.

Miinukset: Good question I booking by on line and the room that show on line is no the same how show it. Thats part I didn't like it and the shower had problems while I was there. I complined .I requested for another room. They refused.and also I pàid 40 dollars extra when arrived to the hotel. I think the should give me extra credit for that.

Miinukset: The bed

Plussat: Staff makes life better because you either feel welcomed or you feel like a stranger. They made my stay confortable. Room was just right. The casino was small but well serviced, fun and the machines where what you would expect.

Miinukset: Wifi was poor.

Plussat: I like the location. I like the new swimming area. I like the disco club Gold.

Miinukset: I did not like having to wear the new bracelet all the time. I understand their need to control clientele versus public entering premise though. I also did not daily fees for visitors.

Plussat: Breakfast was adequate.

Miinukset: Besides the reception, not many people spoke English. I am American and was traveling with my Haitian partner. He was subject to racial profiling entering the hotel each time; although wearing an armband.

Plussat: Price

Miinukset: It is dated. Needs a lot of TLC. The noise of the Club is until 6:00am in the weekend and you can not rest. This hotel is like going back to the 80s. The decoration and ilumination is very dark. Needs a lot of work.

Plussat: Having mangu as breakfast!!..thanks

Miinukset: The window blink is broken and the bathtub was licked, water was running around the toilet. We didn't complain because we were there for just one night.

Plussat: Location

Miinukset: From the 5th floor I vibrated all night long from the extremely loud disco music on the second floor. HORRIBLE I left at 3 am rather than stay there. Bad room. Felt dirty touching anything.

Plussat: The location in the city

Miinukset: Door dosn't look to be sure

Plussat: is ok ,clean and verry nice service.

Miinukset: no elevator

Plussat: Friendly staff and the location was convenient in relation to the US Embassy.

Miinukset: The booking.com map link in the app is off. The location of the property, depending on which map app you use, is about 3-7 kilometers off, making it very difficult to find the hotel. Called the hotel a couple of times to get direction, but not much help. The exchange rate this hotel uses is criminal! The date we stayed, the exchange rate was average $50 pesos to $1 USD. They hit us for $55 pesos to $1 USD. So a room that was suppose to cost us $94.40 USD actually cost us $104 USD. I can get a better exchange rate off of a change guy on the streets of Sosua. Of course, the credit/debit card machines were not working so we had to pay cash/pesos. The rooms need technical upgrades. TV, air conditioner all outdated.

Miinukset: Front desk staff didn't seem to understand Spanish (maybe they were Haitian), $5 dinner was not available, ordered pizza that menu said was 741 pesos and bill was 1396 pesos (included 3 bottles of water), couldn't give me understandable directions to the hotel, no hot water in the bathroom sink (was not connected under the sink), "windows" had a concrete wall right next to them (no sunlight), they lied about the price - s/b $94.00 was $105.00.

Plussat: It was on the low end of choices, but I was alone, and I am not that picky. The desk staff was very patient with me, despite my terrible Espanol.

Miinukset: A little street noise, and the furniture a bit dated. But who cares...I just crashed.

Plussat: Everything nice and clean

Miinukset: Nothing

Plussat: Very comfortable bed.

Plussat: Nothing

Miinukset: Location. Far away from everything in a poor area. NO ELEVATOR. I’m handicap. Is not específico in the descripción when you made the reservation

Plussat: The proximity to the American embassy and the excellent and helpful staff

Plussat: Breakfast and the restaurant (only three tables), attendant was ready to prepare dinner

Miinukset: Noisy street, hard to find and the acces strett is an avenue that is always congested.

Plussat: Large room, good bed and nice lighting

Miinukset: The staff is not speaking English at all.The restaurant was closed and staff did not help to get food. The air conditioning was so loud

Plussat: Everything was fine loving it if I have to get back there I would take it again.

Miinukset: The only thing I think it wasn't ok it s the parking lot too small but the service was ok all your waiters are very friendly the receptionists are fine they took good care of people.