Boca Raton hotellia

Plussat: The staff warm and prompt attention

Miinukset: Pool too crowded . Restaurant menu very limited

Plussat: Beach is very good

Miinukset: Not value of payment

Plussat: They still believe in customer service and treated us like family, definitely our new vacation spot.

Miinukset: There was nothing to dislike

Plussat: Interior of the lobby was nicely appointed, open views of the ocean. Staff were professional, and very nice to deal with when ordering, inquiring and in general. The spa was very nice and the level of service was superior.

Miinukset: Room was in serious need of a remodel. Carpet, drapes stained. Sofa needed to be cleaned, had dried left over food/stain. Broken tiles in the bathroom, broken towel table in bathroom. Rust on shower base door, coupled with orange mold in the shower.

Plussat: Just lovely! Beautiful setting, great staff.

Miinukset: Not enough variety for meals - limited restaurants.

Miinukset: No smoking spot at all in the beach club, live music outside until 11pm, shouting room service from 9 am

Plussat: Staff very knowledgable and outgoing, made us feel welcome in every way Room with an exceptional view and comfort. Beautiful property and amenities

Miinukset: Nothing at all

Plussat: We had the best time .Staff is so accommodating they meet all our needs .Were already booking for October and making arrangements to come for a three to four day weekend every month that’s how much we like your resort. You have so much for guest to do or just relax.

Plussat: Site was beautiful, modern decor and the gym was top level

Miinukset: Because it’s a club, the site can get over crowded above what the facility can handle. Additionally, there is an annoying process they use where you have to show your club card everywhere even to get a drink like they don’t trust that you are a guest. This was a big turn off

Plussat: The room, hotel and beach were very nice.

Miinukset: The food was very pricey and just ok for the most part. The snack bar was good for a quick lunch.

Miinukset: The alarm in the room went off at 5:30 AM... My wife and I wanted to sleep in since our two children often wake us up very early and we didn't get to have that opportunity at the resort. They need to make sure the alarms are reset before new guests check in because that was very disturbing!

Miinukset: Free WiFi was slow.

Plussat: Helpful staff, nice, renovated hotel. Great breakfast.

Plussat: Enjoyed the breakfast each morning, especially the different variety of waffles. All staff that we came in contact with were friendly and wonderful.

Miinukset: Pick upload a bit of a cold on the first night because of the AC being so close to the bed. Eventually just slept with it off.

Plussat: The breakfast was good, just needed bacon, the location was very good, the price was right, the staff was good. The pool was ok. The gym they gave us a free pass to check out, was very nice.

Miinukset: I wish the towels were clean, Two of the new clean big towels in the hotel room had yellow stains and still had hair still stuck to it. Making us feel grossed out, even making me doubt the room was even clean. So we got Clorox spray and used it to clean the shower the toilet top. The internet was hard to connect to, after a while I was able to connect online, but should be easier, I am a computer guy and it took me 30 minutes to figure out how to connect online my laptop and pads. Ice making machine was broken on my 4th floor. The pool had palm tree fruit rotting on the pool patio area and some fell on the chairs making them dirty, trees need to be pruned to keep area clean for visitors and guests.

Plussat: Our stay was great. Exceeded expectations, and breakfast was amazing.

Plussat: Friendly, courteous staff always makes for a great stay.

Miinukset: It would be nice if there were a small cafe or bar in the hotel.

Plussat: Really enjoyed your breakfast selection

Miinukset: N/a

Plussat: Convenient location, roomy breakfast area, coffee all day, friendly desk people

Miinukset: Wifi strength

Plussat: Very clean, friendly helpful staff, comfortable bed!! Good location and access to an amazing gym!

Plussat: We had an awesome stay, though it was only two nights everything was great. The breakfast staff were exceptionally pleasant, treated all guests like family. Sorry I didn’t get names but kudos to you the staff.

Miinukset: There was nothing we didn’t like. We were treated well by all, from reception to kitchen. By the way, the room was very clean and comfortable. Thanks Hampton Inn

Miinukset: No pantry. Saw a roach as I was leaving my room to check out

Plussat: It was clean, staff friendly and breakfast was excellent and conveniently located if in a rush. Food good! Location terrific.

Miinukset: Closet was extremely small and almost unusable! Really should build a REAL closet.

Plussat: so, so ok

Miinukset: They had no scramble eggs

Plussat: Good location. Clean.

Miinukset: Air was turned down all the way. It was cool. But, not as cool as the thermometer read.

Plussat: The accommodate us very well and gave breakfast free to my son.

Miinukset: No

Plussat: The customer service & the pool was amazing

Miinukset: The beds were too firm

Plussat: Everything

Miinukset: The price

Plussat: Great place with friendly staff

Miinukset: Restaurants and lounge area are comfortable and ver inviting

Plussat: Hotel was clean and rooms were very comfortable...

Plussat: Cook made eggs as requested

Miinukset: Nothing

Plussat: Room and view of pool were great, excellent breakfast, pleasant staff. I will definitely visit and recommend this location

Miinukset: No complaints here, Beautiful stay

Plussat: Employees.

Miinukset: Noisy neighbors.

Plussat: The location.the room, the service, and breakfast in bed was excellent.

Miinukset: Your doors the way they click not great when I went to bed at 1130pm and everyone is going later, too loud woke me up. :(

Plussat: The location was perfect. It had all the amenities, close to restaurants, great shopping.

Miinukset: The AC could have been cooler, I was fine but my daughter was very warm. Perhaps keep a light weight blanket in the room so you don't have to use the duvet.

Plussat: I like everthing the room was super clean very nice

Plussat: Early check-in and late check out

Miinukset: Nothing

Plussat: Loved the decor .... staff was amazing. Especially the front desk staff!!! Loved the pool area & roof area! Great breakfast included!! We are coming back to stay there again in the near future!! Thank You so much!

Miinukset: Leaving!

Plussat: This is a very new hotel. Everything is clean and in working order. It was a very comfortable place to stay for a few days.

Plussat: The staff was amazing! I had a small mishap and Austin (a staff member) took really good care of me. He was very professional, attentive and went beyond the level of care I have experienced at other hotels. This hotel has a superior staff all the way around. We had a great time!

Miinukset: The TV’s signals were weak and the reception would get lost often but the location of the hotel was so great that we were hardly ever in the room so it really wasn’t worth complaining about, it just made us live our best life

Plussat: Excellemt staff, I went with my family to treat my father in a medical facility near to the hotel and I have come back in nov .and I will stay in Hyatt again.

Plussat: Peace

Miinukset: Early breakfast

Plussat: I love how modern it was. The bathroom lights were so cool and the view was amazing. Love how the tv you could turn it towards the bed.

Plussat: Loved the location.

Miinukset: It is on Federal Hwy which can be a bit noisy at times.

Plussat: Entire staff we encountered were friendly professional professional and bend over backwards to accommodate .

Miinukset: Nothing everything was Superior.

Plussat: Spacious room with great view of the ocean. Well furnished with plenty of places to sit, hang clothing and fold possessions into drawers.

Miinukset: Breakfast was so-so. Elevator situation was a little frustrating at times.

Plussat: The location & the terrace was very nice.

Miinukset: Room was smallish & parking was inconvenient

Plussat: Location was great. Room was very comfortable and charming.

Plussat: Friendly staff. Clean room. Perfect location.

Plussat: Everything was clean and also the fresh baked cookies in the lobby

Plussat: Great staff

Miinukset: Had an air condition problem but they fixed it

Plussat: Location was great!

Miinukset: Only paper cups, no glasses. No blow dryer in my room, too cold- even when I turned the AC down.

Miinukset: I didn't like that my stay didn't include free breakfast

Plussat: Staff

Miinukset: My room air conditioning wasn't working properly floor was wet from a.c. They moved me to another room 3am a.c in that room wasn't anybody but overall I love this hotel first time with any issues and staff did everything so I can be comfortable that

Plussat: Cleanliness and friendliness

Miinukset: Nothing

Plussat: n/a

Miinukset: professional staff at front desk

Plussat: Everything. Nice Staff.

Plussat: Comfortable

Miinukset: Nothing

Plussat: Hotel had a very good vibe, nice room layout and decor with a fresh scent that was not overpowering. Bed was comfortable. Staff was friendly and attentive.

Miinukset: none

Miinukset: First, a lot of hotels I've stayed in have free coffee in the lobby and give complimentary breakfast. I was greeted by a sign that says $2 for a cup of coffee. I get to the room and same thing; $2 for a bottle of water. $12 for breakfast. Everywhere I turned was a sign charging for something.. It felt to me as if the place was on its last leg. It took housekeeping 3 days to ask me if I wanted a mattress cover. I'll never stay here again. Very bad vibes with this place. Corporatism run wild.

Plussat: Late night front desk person was helpful and nice. Frederick, the Engineer, arrived within reasonable time to fix the toilet and work on the thermostat (since he determined it was the motor that went out); he was very professional & courteous (kudos to him). We have been staying at Marriott hotels domestic & international for decades.

Miinukset: Issues with toilet backing up & overflow, which we had to clean up the water. Thermostat was not working, not sure if it was broken when we arrived. We woke up in the middle of the night hot and room was stuffy. Appears that the thermostat broke & would take engineer time to fix the broken motor. Good thing we were flexible that we just got ready in the morning & willing to check out and get going. The manager did compensate us, so this was just an unfortunate situation.

Plussat: breakfast was great.,location was fantastic

Miinukset: My first room had a strong smell of a dog!!! I had to change rooms. My second room had small ants at the bathroom sink and kitchen sink. There was a small dog staying in the one of the rooms with guests and the dog was BARKING NONSTOP which woke up many of the guests on my floor.

Plussat: Location Breakfast

Miinukset: Door to room very squeaky .

Plussat: Like the cleanliness, quietness, the service

Miinukset: The smell of the room.

Plussat: All good

Miinukset: All good

Plussat: Staff friendly !

Miinukset: Room carpet needs to be change ! Toilette needs to be fixed better

Plussat: The room service is terrible, all people are rude and impolite. The room has a lot of ants, it needs to be fumigated.

Plussat: Staff and service

Miinukset: No

Plussat: breakfast was very good

Miinukset: thought the offer of wine or beer when we checked in was complimentary when it actually was billed ro the room which is okay but wish I had known that om advamce

Plussat: Staff were super nice. free breakfasts were really good.

Miinukset: nothing bad.

Plussat: Room was nice but the walls are thin.

Miinukset: You could hear noise from a number of rooms

Plussat: Location was exactly where I needed it to be

Plussat: It was very nice

Miinukset: There was no convenience store to purchase things .

Plussat: Staff

Miinukset: Staff was great.

Plussat: Farmers table restaurant

Miinukset: It wasn’t as near to the beach and doesn’t have a full kitchen for my autistic friend

Plussat: It was very clean great location

Plussat: Everything

Miinukset: There was a roach in our room. Other then that it was great.

Plussat: The room was nice. Bed comfortable

Miinukset: I feel having coffee in the lobby would had been nice as other hotels do. Also ice machine only on main floor is inconvenient

Plussat: Modern room but horrible bed hard as a rock i felt like i was sleeping on plywood

Miinukset: Horrible from the moment i walked in it smelled awful like dirty socks the old manat the front desk took a good 25 minutes to try and figure out what room to give me and then the phone rang while i was there screamed sold out and threw the phone

Plussat: The gentleman at the front desk for check in were really professional and nice. I appreciate that

Miinukset: The bathroom was nice but a bit out dated also the a/c unit was outdated. Definitely needed a makeover but overall I would stay there again

Plussat: huge rooms with nice furniture. beautiful pool.

Miinukset: temperature kept going between hot and cold in shower after a couple of minutes. window ac so noisy it kept waking me up.

Plussat: Clean

Miinukset: Sugar ants in room don’t leave anything out

Plussat: Bed was great and the Decorations were really modern.?cute boutique hotel . Very impressed staff was so nice. I will be back for sure.

Miinukset: I just have not received by deposit back yet that’s all though. Great hotel great time !!

Plussat: Iso uima-allas ja ihana lämmitetty poreallas!

Plussat: I liked that our room was close to the pool and we were able to access the pool from our room without going through the hallway. The room was very clean. I also liked the shower dispensers of soap, shampoo and conditioner.

Miinukset: The Courtyard did not have complimentary breakfast in the morning. A bowl of oatmeal, some fruit and coffee/orange juice would have been really nice! Whether relaxing that day or going to an early commitment it's nice to have breakfast at the place rather than having to go out and get it. Family members wake up at different times and it allows some flexibility as to when someone can eat. Although I was very happy with our stay at the Courtyard I would research places with complimentary breakfast on our next trip.

Plussat: Everything was very clean!!!!

Miinukset: The beds were very clean, however, they were as hard as rocks!!!

Plussat: That it was clean and close to FAU.

Miinukset: The staff were really rude to me. When I checked in the clerk insulted me. Housekeeping kicked me out of my room to clean it and when my son when to buy food at the little bistro downstairs the cashier was super rude.

Plussat: The breakfast was OK, decent overall, and the staff was great. You order your own personal breakfast wish you get to choose from a menu. It’s not a big menu but it has a little bit of everything.

Miinukset: Well I got a room for my family my wife and my two daughters, so we got two queen bed‘s and one of the mattress was comfortable and the other mattress wasn’t. Other than that everything else was great.

Plussat: We were warmly welcomed. Very clean and comfortable room. Not a luxury hotel but great for the price.

Miinukset: N/a

Plussat: The service was excellent s was the food and property. Paul checked us in and he was super friendly.

Plussat: We only stayed one night, it was good.

Miinukset: No complains, every thing was good.

Plussat: big room clean and spacious

Miinukset: no

Plussat: Location was close to FAU

Miinukset: Parking at night was limited

Plussat: Close to FAU.!!!

Miinukset: Nothing.

Plussat: Over all very nice.

Miinukset: Not free coffee Not breakfast. Price was changed.

Plussat: The breakfast ws good. Thought a place this size would have more than one laundry room.

Plussat: Location

Miinukset: Noisy air conditioning & low water pressure

Plussat: I like the friendliness of the staff and that it was close to where I needed to go for an event. The beds were comfortable as well.

Miinukset: I didn’t like that one of my rooms toilet wasn’t working and the other roomed smelled like mildew as if something was wet. I also don’t like that pets stay inside of the hotel where others sleep and there could be issues with allergies.

Plussat: Location, cleanliness, breakfast available until 10 AM, value.

Miinukset: We were in 4th floor and a guest room a few doors down had 2 dogs that barked all night. Didn't realize until we were checking out that guests with pets were supposed to be on 1st and 2nd floors. If we had known that we would have mentioned it.

Plussat: Everything was great

Plussat: We stay here every year because of the location and the amenities. The hotel is always clean and neat and it’s just awesome!

Miinukset: The breakfast can be better. Maybe try some bacon add some grits. I don’t like the sausage. The fruit, cereal, pancakes and waft are excellent.

Plussat: Breakfast was really good and lots to eat

Plussat: The distance to hotel and mall

Miinukset: The room had a dirty odor. It was clean to the look but I had to spray the room with a fragrant spray to offset the smell.

Plussat: Staff was pleasant and accommodating

Miinukset: The executive king studio i booked became a room with two double beds with no explanation

Plussat: Clean apartments!

Miinukset: Honestly, there was nothing to say about!

Plussat: Close to FAU

Miinukset: We were charged a nonrefundable 125 fee for one night with a pet. This is not pet friendly when it is more than a nights stay for two people. That is robbery!!

Miinukset: Hotel so spread out

Miinukset: I couldn’t sleep for the entire night . A Wedding took place people screening outside the room . The room was dirty and the bathroom was not clean. It was horrible . I booked a trim with pool view but when I arrived they couldn’t provide me with the room so gave me the first floor by the wedding . Terrible

Plussat: Easy check i

Miinukset: Hotel room was a dirty

Plussat: Beautiful hotel,very clean,great price.

Miinukset: The room w.a view,was a view of trees

Miinukset: WHERE IS the free breakfast ????

Plussat: Property needs to upgrade

Miinukset: The best thing I like Boca Raton is the area I really enjoy it

Plussat: Always a beautiful and comfortable hotel. Staff very friendly

Miinukset: No.

Plussat: Helpful and friendly staff.

Miinukset: The facility is starting to show the years as much as many areas were remodeled some years ago.

Miinukset: Customer service

Plussat: The stay was very plesant

Miinukset: N/a

Plussat: Location very good. Comfortable bed

Miinukset: Refill of coffee supplies weren't done, got stuck in the elevator and took a while to get a response for help. Someone on the elevator with me had to call the front desk as no response from emergency button. Staff at breakfast appeared indifferent to the customers eating there

Plussat: The pool is beautiful. Our room was so dark,perfect for sleeping,no noise

Plussat: Staff, fitness center, pool

Miinukset: N/a

Plussat: Nice comfortable hotel. Liked it.

Plussat: IT was great, will book again.

Plussat: It exceeded my expectations in all aspects. I anticipate traveling to Boca Raton on a regular basis and plan to make tis my go to hotel!!

Miinukset: nothing

Plussat: The rooms were spacious & the staff didn’t crowd your personal space. For the most part. Rooms were clean

Miinukset: I rented this room for my son to get away from Hurricane Dorian/ on 3rd day I didn’t get it resrvd fast enough & he was threatened to have the cops called. They are decent UNTIL they aren’t & then it’s scary! My sons suitcases were in

Plussat: Clean and location is close to where we plan to go .

Miinukset: Nothing

Plussat: Staff was great and and the property was awesome.

Plussat: Floors could be laminate or linoleum. Carpet hist many dust and germs.

Miinukset: The noise near the bed next to the bathroom, i guess ot is the a/c is located there?

Plussat: Clean room and friendly staffs!

Plussat: The condition of the bed is unacceptable.

Miinukset: The bed,attitude of the reception

Plussat: The location and price. The room was spacious and beautiful. It even had a fireplace!

Miinukset: The people who stayed up stairs was to noisy. It sounded like they were playing football.

Plussat: Large spacious apartment style room with beautiful kitchen, sitting area and fireplace. Comfortable beds. Nice bathroom.

Plussat: Clean

Plussat: The lay out of the room.

Miinukset: MUST CHANGE THE AIR CONDITIINING UNITS. VERY LOUD AND ONE NEEDS PLUGS TO SLEEP. THIS PROPERTY WAS BUILT IN THE 1969'S. THEREFORE UNITS MUST BE CHANGED.

Plussat: Erinomainen Sijainti, ranta tien toisella puolella. Erittäin viehättävä siisti pieni hotelli.

Plussat: Location, decor and value

Miinukset: Good enough for me.

Plussat: Ocean Lodge is in very amazing place, just in front of the parc and beach, so you can go swim before breakfast. Also there is a pool in protected area. Friendly place.

Miinukset: no coffee machine, the breakfast is basic

Plussat: Everything was Awesome!!!

Plussat: Character

Plussat: Girl on reception was excellent.location good.

Miinukset: Other than the girl on reception no one else spoke. At breakfast we said morning to the man and woman in charge and they didn’t acknowledge us.

Miinukset: The room itself could be updated (beds dressers) but all in all good

Plussat: Room very clean, big space, great little kitchen and the staff very friendly.

Miinukset: Mattress was a bit soft for me.

Plussat: Good place to stay ,clean and good location!

Miinukset: Limited breakfast Noisy air conditioner unit in the room!

Plussat: Amazing and relaxing!

Plussat: A relaxed place very close to the beach. Kind staff. free beach supplies

Miinukset: For this price a family like ours, probably cannot afford two or more days.

Plussat: Nothing about it

Miinukset: The front desk manager... He was very very rude

Plussat: The room was not very clean. Toilet had stains around the bowl. Kind of place where you kept your shoes on.

Miinukset: Staff was very noisy in the morning when cleaning outside. I thought there was a construction work crew outside, but it was just the hotel staff.

Plussat: Nothing.......

Miinukset: The general manager is rude and has absolutely no customer service skills.

Plussat: We liked the area, the room was comfortable and the staff was great.. I will recommend to any of my family and friends.

Plussat: Leaving

Miinukset: the general manager Luis Santiago was rude and condescending to my wife. A horrible man

Plussat: The staff was very friendly and helpful

Plussat: Everyone was so helpful

Miinukset: Lovely and Helpful Staff ~ spotless comfy accommodations:)

Plussat: Breakfast is OK. Not great. Not bad.

Plussat: The breakfast buffet was great! The hotel was close to the Funky Biscuit. I was in town to catch a blues show there. My room was by the pool and the place was landscaped beautifully.

Plussat: The staff were extremely polite and helpful. The room and hotel in general was very clean.

Plussat: Close to FAU STADIUM

Miinukset: Pool and central location for my purpose

Plussat: Pool area was charming

Miinukset: It advertisies a restaurant, the Wave, and it is closed. Was told many places near by, but left on our own to find a substitute restaurant. Only listing in their literature is a Pizza place, hardly what we pictured the'wave'

Plussat: Great service. Great location.

Miinukset: Nothing.

Plussat: Bkfast. Staff was extremely helpful

Miinukset: I should of been told prior to booking on booking.com that hotel was being renovated. Lobby couldn't be used.

Miinukset: They overcharged me upon arrival by $200. there was too much noise going on and the hallway and you could hear it in the bedroom. The bathtub was not clean and there were ants in the bathroom. there was still construction going on at the hotel, so not all amenities were available. Breakfast was okay. However, staff was very nice and trying to be accommodating.

Plussat: Breakfast!!!

Plussat: breakfast was good.

Plussat: Staff was extremely friendly checking with me on multiple occasions to see if my stay was going ok.

Plussat: Shoukld of told me lobby was under construction

Miinukset: Again. Should of been informed about construction of lobby before booking

Plussat: The location in regards to stores and restaurants was great. It was also easy to get on the highways from there to go anywhere.

Miinukset: The pool area was ok but not like it is on the website. It appeared the pool was larger.

Plussat: The staff was very helpful and accommodating. The rooms are newly remodeled and look very nice. Breakfast was great!

Miinukset: The first thing I arrived they send us to the room were they worked I don’t accept Then they sent me to a better room after a discussion At checkout they added $ 300 more than the original value I didn't know why

Plussat: Clean, comfortable, breakfast, mini fridge and microwave was great because I was traveling for business and a good value.

Miinukset: The only small thing was the pressure in the shower was very low and since it was still partially being renovated the parking area was a bit difficult but nothing really can be done about that

Plussat: The room was perfect loved the full kitchen. Nancy was awesome.

Miinukset: Walking to breakfast

Plussat: Great staff

Plussat: I liked the room, very nice comfy bed and pillows!

Miinukset: I didn't like that I had to walk to the other hotel next door for breakfast and not just to the lobby of my hotel.

Plussat: Location it was down the street from FAU. Loved the amenities and convenience of having a full kitchen. The bed was comfy and the rooms were extremely clean.

Miinukset: Wish the pool was a bit bigger and cleaned there were debris in the pool.

Plussat: I love the ask to borrow.....and the staff and the early check in ti let me sleep. Great... I love the coffee, the room, everything. Thanks to all if you. From the man talking to me in the laundry room to the lady that check me in the maid's that told which floor the ice was on. I enjoyed myself

Plussat: The bed was comfortable,

Miinukset: Seen an roach in the cabinet

Plussat: The staff was extremely helpful. Nancy was great when offering directions and things to do in the surrounding areas.

Miinukset: The bathroom did not have an exhaust fan.

Plussat: Eggs fluffy, bacon tender, coffee good

Miinukset: Overpowering cleaning smell

Plussat: Very good I want to recommend this hotel.

Plussat: Everything

Miinukset: Nothing

Plussat: excellent breakfast, and the happy hour for free drinks.

Miinukset: The shopping mall towncenter is three minutes away, and the shuttle bus only take you there, but don't pick you up, I think the driver is soo lazy

Miinukset: Furniture was very old

Plussat: Every thing

Miinukset: N/A

Miinukset: Room had a musty smell

Plussat: Fresh good food Accommodating

Miinukset: Room kinda smelled and took awhile for room to cool

Plussat: Free non/valet parking, excellent free breakfast and cocktails in the evening. Very generous. Nice view from balcony on water side.

Plussat: Staff was great and so was breakfast

Miinukset: AC was terrible. After moving to another room, I asked for a fan. My door didn't lock. When I told front desk, they sent maintenance to fix it. Good thing I went to check after breakfast because they hadn't. So I stayed and waited this time for them to fix it for sure. Also the decor needs updating and one of the rooms was musty. They did tell me on my way out that they are in the process of updating the ac units.

Miinukset: The rooms had a bit of a musty smell, they are however working to upgrade all the ac units to I assume correct a drainage problem. The check in was flawless. The reception area is very small and while the drinks are free the bar is only suited for 8 people to be around and its usually full. The open air concept is wonderful I loved the reflection pools that flowed in the courtyard.

Plussat: The staff were really nice and helpful. It was in a good location. Breakfast was also really good.

Miinukset: No

Plussat: The breakfast was excellent. Majority of the staff was friendly.

Miinukset: The first night there was power cut because of a storm, and I got locked out of my room. The door was old, hard to open and lock. The walls are very thin, can literally hear my neighbor snoring. I was quite traumatized one day when I saw a wire being pushed under my door, I swore someone was trying to break into my room. Had to called front desk twice for them to explained to me that it was the housekeeper. 'I was like with a wire though!!'

Plussat: Very bad breakfast! Very bad and rude staff at the restaurant The only one who was friendly is the girl on the front desk.

Miinukset: The breakfast and the waiters

Plussat: Great ❤️

Miinukset: Great breakfast

Miinukset: I loved everything about my stay

Plussat: Great staff. Good location. Good value.

Miinukset: Nothing.

Plussat: Hutson front desk clerk was outstanding. He was Ritz Carlton material.

Plussat: For breakfast, they cook your eggs to order. For dinner, the bar food (hamburger/fries) is pretty good too.

Miinukset: Rooms need a little TLC.

Plussat: The staff was incredibly helpful, polite, and went out of their way to make my stay comfortable and enjoyable. I loved that the room had a living area, bathroom, and nice sized bedroom that was separated by doors--I stayed by myself, but could appreciate the fact that if other guests were with me, each could have privacy and separation. I ordered room service on my second night and it was beyond delicious, hot, and delivered with a smile! I'm looking forward to my next stays there in November and December.

Miinukset: Nothing!

Plussat: Front desk associate was great. Very friendly and helpful. Room was very nice, bed very comfortable.

Plussat: That the bathroom mirror was activated by touch

Miinukset: Overall cleanliness, lack of staff concern, property management didn’t contact me after requesting to speak with them

Miinukset: The breakfast arrangement was not pleasant. A staff member denied my wife and child from eating breakfast unless I went to the front desk and got a breakfast card for my entire family. The staff member was very rude and disrespectful. Once I returned with the cards we then were notified to wait our turn to serve ourselves. Everyone was sitting down eating which indicated they had been served. To avoid conflict, I decided to exit the premises and eat elsewhere. Awful experience.

Plussat: Great place very clean will definitely come again

Plussat: Location and staff.

Miinukset: There was an additional charge for breakfast. We did not stay for breakfast.

Plussat: Room clean and renovated

Miinukset: Grounds and common areas dirty and not taken care of. Especially catwalks and stairways. Pool dirty. No umbrellas or shade Loaded with large lizards and iguanas

Plussat: Good staff. Excellent location. Nice rooms.

Miinukset: Nothing.

Miinukset: The room had a horrible smell.

Plussat: Convenience to the University, less than 6 minutes away. Comfortable Beds, AC works great, pool, exercise room and free breakfast with a punch card. There a lot of perks for this price point.

Miinukset: Parking lots are full at night, had to park at neighboring buildings' outer lot. Hotels parking lot is not well lit and is uncomfortable ( in regards to safety) to return in evenings. Side lot is dark. Housekeeping could do better. Drinking glasses in room were never cleaned nor replaced (for 6 days). Glasses were left where found with water etc still in them. No Sugar in coffee station any days even though the coffee packs we refilled each day. Small Ants on counter at coffee station which was not wiped for 2 of the days. Shampoo was not replaced one day. Used the iron one day and left it out to cool. Iron was never put up, they moved it and left on table. Maybe a check list would help staff ?

Miinukset: Booked a King.... Gave us 2 doubles. But changed it after we got to the room

Plussat: Breakfast was great. Entire stay exceeded our expectatins

Plussat: The breakfast was great & staff so nice !

Plussat: Clean hotel, quiet location. Comfortable room. Free breakfast. Very good value.

Plussat: Beautiful hotel. Very clean. Staff is excellent and went above to ensure our stay was a great experience.

Plussat: Breakfast was very good and location was perfect for what we needed. Staff was very friendly.

Miinukset: Overall not clean, especially the elevators and our rooms shower. Lots of mildew in grout . Our room was totally missed by housekeeping one day.

Plussat: The breakfast had something for everyone,lovely selections.The cocktail hour could have a better selection of "nibbles" . I

Miinukset: The condition of some of the furnishing was awful. ..especially the headboard and the ottomans in the front area. The suite itself was fine.

Plussat: The breakfast was good and the location. The cleaning staff and the happy hour each day.

Miinukset: The bed was squeaky Like it was worn but fluffy. The check in was delayed had no room available Had to wait a while and was a little late for the event. Was offered by staff to wash up in the public restroom and given towel and soap. After consider refused. Within 15 minutes A room was given to us. We had to rush to the event. If we was able to check in on time we would have arrive at the event on time. Nevertheless, I was Promise 1000 points, as of this date have not received it. After all of that the stay was enjoyable.

Plussat: Beautiful and room is very spacious

Miinukset: N/a

Plussat: Cleanliness of the rooms

Miinukset: The young Hispanic front lady was really rude. The pool was dirty and filled with leaves

Plussat: Loved the location and the staff were fantastic, wish I could have stayed longer! The property was immaculate and the food at the pool bar was awesome.

Plussat: Nothing!!

Miinukset: The hotel at no time let consumers know the bridge is down to the hotel forcing guests to drive out of the way to get to it. Front desk and management rude!

Plussat: The whole stay was amazing

Miinukset: Nil

Plussat: Location

Miinukset: Outdated, didn’t give a good feeling walking in not really inviting basically waking into a long hallway. Outdoor Bar area closes early and not super inviting. Pool area needs to be cleaned better. Building needs a paint job. Balcony were dirty and furniture old and uncomfortable The sign to the place when approaching east to miss not lite up at night and very non descriptive. Rooms were clean bed was pretty comfortable. Shower pressure not good. Hallways smelled not fresh.

Plussat: It is in a great location. Close to restaurants and the beach! It was a quick staycation and we really enjoyed ourselves.

Miinukset: The parking is kind of lacking. Same price to park yourself or valet, but the valet was slllooowww

Plussat: Amazing view of the ocean.

Miinukset: I loved everything.

Plussat: The staff, the pool, the bar, excelent view from the room...

Miinukset: little bit expensive the food..

Plussat: staff were excellent friendly and very helpful

Miinukset: nothing

Plussat: We stayed in room 828 because our A/C was being replaced. We had no hot water all night and got no call back from the management when I checked out. We only live down the street. In addition, I spent a large amount of money and tipped well the night before at dinner and we ordered two filets that came out over cooked and salty. Anything else?

Miinukset: See above

Plussat: The staff! So helpful and always had a positive attitude.

Miinukset: not really

Plussat: Affordable

Miinukset: Away from the beach

Plussat: it's super clean and nice view

Miinukset: to pay for the parking lot, too expensive.

Plussat: The location is spectacular. Beautiful water views and easy access to shopping and restaurants in Boca. The beds were comfy an sheets were clean. Nice TV in the room. There was a fitness facility. Free parking.

Miinukset: The little things reallly detract...like the maid leaving the coffee pot not cleaned and old coffee cups on the counter. The faucet in sink sprayed water all over the counter. Having to call for washcloths every day. Both main elevators out of order on a Saturday night. Tired wallpaper, carpet, bathroom fixtures, drapes. A desk and proper chair for work would have been better than the round table and broken lounge chair that was provided.

Plussat: We enjoyed sitting on our balcony, watching the boats go in and out of the inlet.

Plussat: Nice but rather old. Needs renovation

Miinukset: Old

Plussat: the beautiful views and excellent location. the "included" amenities were a nice perk, and the covered valet is great for Florida weather

Miinukset: there was a slight "musty" smell in the room, and the balconies could be more private...possibly plaster the dividers.

Plussat: Clean room....nice view of waterway....out side bar/restaurant was a great relaxing spot.....good drinks, food and music.

Plussat: The hotel was very peaceful and a nice place to get away for a few days. The housekeepers were very polite and pleasant.

Miinukset:

Plussat: A big, clean and comforable room - with a wonderful view from the balcony. Great position on the water, where water sports are available. Nice waterside bar and a top floor restuarant.

Miinukset: The hotel appeared tired and in need of some sparkle - the bad food smells that greeted me on arrival at reception was very off putting. Although the hotel is in a good position - the main (and better) beaches are a mile or so away.

Plussat:

Miinukset: Very Bad maid service. They did not clean the room at all, just made the bed

Plussat: the views

Miinukset: the workout room was small and had no ab machines

Plussat: excellent room cleanliness--nice breakfast area in the Am

Miinukset:

Plussat: They were very accommodating when I requested an extension on my original dates.

Miinukset: No really

Plussat: Upon arrival standing in the lobby waiting to check in I was mauled by mosquitoes. We had no idea that the hotel was under construction are being remodeled. We were woken up at 5 AM with doors slamming and pounding from construction. The carpet was stick

Miinukset: Upon arrival standing in the lobby waiting to check in I was mauled by mosquitoes. We had no idea that the hotel was under construction are being remodeled. We were woken up at 5 AM with doors slamming and pounding from construction. The carpet was stick

Plussat: Lovely place, wonderful restaurant on site, the hotel was renovating some rooms but that didn't bother us. Pool area was a great place to chill. Friendly staff and very accomadating depending on situation. Overall I give this place a 9 out of 10.

Miinukset: It is NOT a hotel, but a motel with rooms facing the outside. The exterior halls and elevators were filthy and filled with maid carts and debris, but the rooms were just fine.

Plussat: The staff was very friendly, we had a couple of minor issues and they were seen to promptly(like 10 min). Very much enjoyed our stay.

Plussat: Nice hotel but not what I exspected

Miinukset: I booked a Balcony Room hotel said NO balcony room was booked I have the picture of Price/What room included Etc Etc and Balcony!!

Plussat: Tiki bar by pool at night

Miinukset: Room was old and dated. Not very clean. Housekeeping straightened up room didn’t clean it. Bed sheets not changed. Asked to speak to manager and was told they were not here thst day...left name and was never contacted. Front desk staff seemed like young kids and not helpful or accommodating at all. Air conditioners flooded outside the door every night so there was a huge puddle outside your door every morning. Water pressure in shower non existent and water temperature lukewarm at best.

Plussat: Nothinhg

Miinukset: I had a winning lottery ticket for 60$ stolen from room. They would do nothing about it

Plussat: Everyone was friendly

Plussat: The overall experience of the hotel was good . We were attended very well .

Miinukset: We didn’t like the fact that there was a little bit of disturbance from the guest on the upper room from us being loud and having arguments throughout our whole stay we also didn’t get any breakfast

Plussat: Liked that actually had bar restaurant and the food was really good

Miinukset: Well fact that under construction and not being aware of this until check in really was disappointing as I would have never reserved a room there Was woke up at 9 am to sledgehammer and workers present in rooms just next door and staff just said sorry

Plussat: It was a great room for the value. Pool area and Tiki Bar was a great feature.

Miinukset: I have zero complaints!