Šarja hotellia

Plussat: Everything

Miinukset: Great

Plussat: Great

Miinukset: Great

Plussat: Very quite please and location very good

Miinukset: Swimming pool was very small and water was cold

Plussat: All the staff were wonderful from the reception staff to the room service staff and restaurant staff as well as the security, the engineer, and the pool supervisor. They are really accommodating and make you feel like you are at home. I really appreciate their professionalism and wonderful conduct. I am sorry I have forgot the names but believe me all are wonderful.

Miinukset: Nothing

Plussat: Room was very large and very comfortable

Miinukset: Everything was perfect

Plussat: Great location

Miinukset: Some noise at the corridor some time

Plussat: The staff was great, the location was perfect for my needs and the bed and shower were great.

Miinukset: Some things in the room weren't usable. For example, there were drawers in the closet that couldn't pull out because they were blocked by the closet door. There was plenty of storage for me because i was traveling alone so it wasn't a big inconvenience.

Plussat: Wonderful

Miinukset: Nothing

Plussat: Very clean, friendly staff. Breakfast was ok, I like the set up and design of restaurant.

Plussat: the room size is very big, staffs are friendly

Miinukset: but the light in the room is too dark for me

Plussat: Staff was very welcoming Beach was amazing and the best part of the hotel was the lovely family room with adult rides and much more to experience like slide hockey, ping pong etc.

Miinukset: There was no sauna or steam bath in the hotel

Plussat: Breakfast is good

Miinukset: Room is small

Plussat: Having it’s own beach ...

Plussat: The extra bed was a bonus we asked for 2 singles and got a nice suprise of a single and king size. The staff were very friendly approachable and when faced with an unusual situation were empathetic and handed things swiftly and appropriately.

Miinukset: The hotel grounds were amazing and exceeded expectation and we're very clean however the actual en suite needed a little help.

Plussat: Siisti, aamiainen ok, loistava puuro, hyvät altaat, nurmea, ranta

Miinukset: Wifi voisi olla parempi ympäri resorttia, myös boolilla/rannalla. Ettei vaan sisätiloissa.

Miinukset: bed matrix , you can feel with metal inside , it was not comfortable

Plussat: The pools are great and staff are helpfull

Miinukset: The beach is not clean

Plussat: Enjoyed early check in

Miinukset: All was good and as it should be...

Plussat: Serive front desk staff was sos helpful

Miinukset: Every thing was perfect all the staff was friendly and helpful

Plussat: All

Miinukset: Very nice

Plussat: All personnel was very polite and helpful with a very positive attitude; especially Victorya, from Reception. The interior design of the social area - Reception and ground floor restaurants - is very pleasant. The buffet food is good and the breakfast buffet abundant.

Miinukset: The hotel is so humid that even the freshly changed bedsheets get damp shortly after being changed. This is a issue that should be addressed sooner rather than later. Making long short: would I go again? Not sure I would.

Plussat: Tenniskentät sekä uimismahdollisuudet - oma ranta ja kaksi uima-allasta ja liukumäki. Hyvä aamiainen.

Plussat: The lake view and new building

Miinukset: No valet parking and one of the staff didn’t give us the information of the nearest supermarket around the hotel

Plussat: Everything

Miinukset: Nothing

Plussat: Very clean apartment and excellent location

Miinukset: The view was not as mentioned in the booking.com

Plussat: every thing ....10 of 10

Plussat: Big flats

Miinukset: Towels needs replacement as they are very old

Plussat: The location is good near to Khalid lake .. and there’s a super market and some good restaurants

Miinukset: The bathroom need renovation and also the towels seems old ..

Plussat: Everything

Miinukset: No thing

Plussat: Great location specially if you have the lake view, the building is new and modern, friendly staff

Miinukset: The only negative thing I can think of is delay in confirmation of the booking

Plussat: The staff are friendly Rooms bigger Clean room Nice location Nice view

Miinukset: Gym time should open 24

Plussat: The house keeping staff do their best to clean and arrange the flat, unfortunately they only do dry cleaning, I saw traces of dust on floor after they have left, it will be more appropriate if they use damp mops to clean.

Miinukset: Color of the new towels brought to my flat was always Grey.. it seems that they have issue in laundry service.

Plussat: we enjoyed our stay in this hotel and for sure we will come back... staff are very friendly and accommodating...

Plussat: Everything else.

Miinukset: The bath towels were small.

Plussat: The room is large and comfortable. The facilities provide plenty of entertainment and the staff are attentive to the guests

Miinukset: The check-in/out process is very slow.

Plussat: Amazing and very cozy place to spend with family

Miinukset: Nothing at all

Plussat: Good hotel especial for the children there are several child pool. Territory not big but comfortable for several days staying.

Plussat: It’s amazing hotel

Miinukset: Breakfast was not included

Plussat: Very nice & friendly staff, as a whole it was very comfortable & enjoyable stay.

Miinukset: 1. Windows were very dirty. 2. The beach is surrounded by stone mounds in the water. It protects beach from the waves, but at the same time it prevent water from refreshing. So water are not cleared by waves and it much clearer outside hotel beach area. Some of beachchairs broken & dirty (even neraby main pool).

Plussat: Serenity

Miinukset: Reception desk needs improvement. Housekeeping wasnt upto the mark. Uncomfortable pillows.

Plussat: Everything was great. People at the reception were extremely nice.

Miinukset: Nothing

Plussat: The hotel location is amazing . The splash area for the kids was closed . They said the maintenance will look at later . No quick maintenance

Miinukset: In the reception on Friday was only one staff for check in . The pool toilet was smelly . The small splash area was closed so the kids were upset .

Plussat: Hotellin ravintolat (Arjwan ja seafood-ravintola) olivat poikkeuksellisen tasokkaita hotelliravintoloiksi.

Miinukset: Huoneessa kaikki oli hiukan sinne päin: jääkaappi ei toiminut, silitysrauta ei toiminut, vaaka ei toiminut, ei ollut suihkusaippuaa tai tohveleita. Hyllyssä oli yksi kylpytakki ja sekin likainen. Kerroimme ongelmista ja kaikki muut hoituivat paitsi jääkaappi jäi lämpimäksi ja toinenkin silitysrauta pysyi kylmänä.

Plussat: Rauhallinen sijainti, hyvät sängyt ja tyynyt, hyvä allasalue ja ranta

Miinukset: Kaikki oli ok!

Plussat: I was very pleased with my stay and everything was great, location, rooms and reception staff

Plussat: I was very pleased with my stay and everything was great, location, rooms and reception staff

Plussat: I would like to thank Mr nikon at the reception He was very helpful to me Very nice hotel, clean and comfortable bed

Plussat: Erinomainen sijainti laguunin rannalla. Erittäin ystävällinen henkilökunta. Hyvät näkymät kaupunkiin (huoneemme oli laguunin puolella 8. kerroksessa).

Miinukset: Uima-allasalueen kalusteet kaipaavat uudistusta. Uima-allasalueella viihtyvät myös pulut, joiden jätösten puhdistukseen tulisi kiinnittää huomiota.

Plussat: The location is great as always.

Miinukset: The first room was not clean and the sound proofing was poor. The second room was better. We couldn’t get an iron during this stay. It wasn’t good. The breakfast was nice, but there were no change or variety of choices.

Plussat: location and the staff was good

Miinukset: they need more employees to parking the cars

Plussat: The staff are amazing i love them so much and the main reason i go to copthorne is because of the great hospitality

Plussat: Location , Parking assistant

Miinukset: Room light little bit dark

Plussat: Nice location and clean hotel. Staff was very helpful and always with smile

Miinukset: Nothing

Miinukset: Kuvat ovat ihan eri mitä sitten todellisuudessa ja aamupala oli todella huono skandinaviseen makuun

Plussat: Everything about the property was nice

Miinukset: The bed was extremely hard!

Miinukset: it does not deserve to be considered as 4 stare hotel

Plussat: Worst experience No one answer the guest phone

Miinukset: No one answer the phone

Plussat: Just friendly staff

Miinukset: The sheet have a very bad smell The bellow wasn’t comfortable The bathroom door get stuck Far away from Sharjah center

Plussat: It’s location close to university area and airport

Miinukset: The bad smell in the bedsheets and towels

Plussat: Location

Miinukset: Room size

Plussat: Thanks Mrs.Ashwini for good greating and coaperation

Plussat: Great location for short layovers around the Sharjah Airport. Only takes 2 mins from airport to the hotel it costs about 26AED. It is kind of fixed price for the specific route. Really polite employers. Totally clean hotel.

Miinukset: I had no idea about how far is the hotel and wanted to be sure that someone is waiting for me outside when i arrived. But even for requesting a pick up from the airport to the hotel they did not respond to my email. But as i sad take a taxi just for half price! Internet is perfectly poor in the hotel! Need an improvement immediately! Breakfast around $26 but is weak.

Plussat: Cleanness, staff

Miinukset: Not close to main city

Plussat: Studio size was great. Ghaith reception staff was amazing. Thanks

Miinukset: Nothing to mention.

Plussat: The staff

Plussat: Close to Sharjah airport

Miinukset: Nothing

Plussat: The location

Miinukset: The staff at the night shift was really rude, the twilight wasn’t cleaned.

Plussat: I like this hotle due to very qoute abd the location

Miinukset: Clear

Plussat: Easy check in n and late check out

Miinukset: None

Plussat: Nice and clean Hotel

Plussat: the staff

Miinukset: the room

Plussat: Breakfast should be free

Miinukset: No mercy

Plussat: Every thing

Miinukset: No thing

Miinukset: Very good

Plussat: Every thing very Good

Plussat: The value for money

Miinukset: Cleanliness

Miinukset: The room smells unconventional. The barroom wasn't the standard of a Hilton hotel. The bed smells also. I left the hotel until one night. Very disappointed.

Miinukset: Hotel needs some refreshments starting from reception to stuff, rooms windows needs to cleaned more to enjoy the wonderfull lake veiw, breakfast menu so old and topical

Plussat: Clean and cozy also the rooms are cold

Miinukset: No thing

Plussat: Every thing was perfect

Miinukset: for pool area for some people u should keep some life jackets

Plussat: Location

Miinukset: Bad smell

Plussat: Only location and Mr.Abdullah

Miinukset: The rooms was smelling humidity and it was not clean. The breakfast was very bad. Will never stay again

Plussat: Walk near the canal.

Miinukset: Parking a car was hard , since the hotel do not have parking in the same building.

Plussat: Everything about the stay at the place was wonderful!!! Keep it up!!

Plussat: The hotel is situated in a mix business tower which is on the corniche and has amazing amenities. Will defintly go again with the whole family, has everything you need in walking distance. The staff are amazing...zaman and Thirzty were very welcoming and helpfull. 24 hour supermarket accross the entry. The view from the room was amazing looked over the Buhaira...defo recommended

Plussat: Very nice hotel, good rooms, comfortable beds, good window view

Miinukset: N/a

Plussat: Thank you golden tulip best hotel best staff specially rajat and reena! Quick respond in my request! Good job thanks. I will recommend this hotel best staff

Plussat: Friendly staffs, clean and nice room, free parking, good atmosphere

Miinukset: Nothing

Miinukset: Swimming pool staff

Plussat: Thanks Rajat for the excellent customer service you provide me and because of that I booked again in Eid holiday

Plussat: Breakfast need more selection. The location was nice, even the best.

Miinukset: not much choice of cereal or porridge or oat meal, no fresh juice and the main food selection is very less.

Plussat: Room size is big, nice location, good pool

Miinukset: night entertainment

Plussat: good for money value? good for families

Miinukset: no green garden .

Plussat: Nothing. They don’t even have valet service!!

Miinukset: Everything! Dirty rooms, poor service, terrible food!

Plussat: No one contact with us if they find our watch or someone stole it

Miinukset: room was clean and swimming pools aso

Plussat: The staff were really very friendly and helpful.. They are really great ❤️

Miinukset: I expected a better breakfast..

Plussat: The beach , the room size and smell, the location, covered pool, friendly staff.

Miinukset: The beach towels and hotels towels need to be changed it was old and smells bad.

Plussat: The room was comfortable, bed comfy. Bathroom was big and clean. Nice lean swimming pool but more than required chlorine content which makes water smelly and eye irritate.

Miinukset: The check-in process was bit delayed. But most disturbing thing was parking, we got to wait till night to get our parking until then car was parked under scroaching sun.

Plussat: It is a great hotel on the scale of Value for money, Staff is Friendly. Breakfast is Average / But enough, Rooms is Clean & elegant & Hotel Location is amazing - Hotel is a Good Value for Money - but not equal for 5 stars evaluation, I Hope the management should be done much more in Marketing & work more facilities in Hotel. They do not provide more staff to care for the facilities, Family room of entertain children & the GYM both are closed?!! They can provide entertainment program for guests, The beach area is Good but it is closed after 7 pm with its swimming pool & Children entertainment !!!! Accordingly No Amusement facilities Or things to do after 7 PM since everything is closed in the Hotel !! They could do a lot of things to utilize their Hotel facilities & Good Location.

Miinukset: I Like the Rooms cleanness & Elegant facilities. The Beach is small but good & Safe fr children & Can be utilized much better....

Plussat: Location was great. Staff were great. Pool and beach were great. Couldn’t hear any sound from rooms next door so it was very peaceful. Largest room I have ever seen. Beach view was superb and even had a small balcony. Bathroom was very well equipped. Bathroom slippers, toothbrushes, combs, sewing kit, shaving kit.. Toilet had the water hose Islamic style. Anything you want in a hotel is there.

Miinukset: Parking underneath the hotel is a bit small.

Plussat: Hotel meets our expectations . Filipino lady in the reception is very helpful and will chose again this property for sure thank you

Plussat: Hyvä allasalue ja ranta

Miinukset: Liian yksipuolinen asiakaskuntA

Miinukset: There is no quick discharge of water in the bathroom nor even tools that help to get rid of accumulated water.

Plussat: I had issue with breakfast expense because i did not enter kids ages and the note was not clear in booking .com i felt like been trapped by booking .com

Plussat: every thing very good

Miinukset: nothing

Plussat: Hotellin uima-altaat olivat tilavat ja vesi lämmintä. Hotellilla oli oma siisti ranta ihan lähellä. Aamiainen oli hyvin herkullinen ja monipuolinen. Laukkupalvelu toimi hyvin. Hyvätasoinen kuntosali kuului hintaan. Hotellin yhteiset tilat olivat siistit ja näyttävät.

Miinukset: Perheemme huoneet olivat eri kerroksissa. Toisessa huoneessa kylpyhuoneessa ei todennäköisesti oltu tehty minkäänlaista remonttia rakennusvuoden jälkeen. Kylpyhuone ei todellakaan vastannut käsitystäni viiden tähden hotellista. Hotellilla oli kolmesti päivässä bussikuljetus Deiraan. Silti oli hankalaa kulkea Dubain keskustaan. Aina tarvittiin vähintään kaksi kulkuneuvoa. Hotellissa oli sääntö, jonka mukaan huoneeseen ei saa viedä mitään juomia tai syötävää. Hotellin ravintoloiden ruuat olivat hintavia.

Plussat: every thing; It was only one night; so every thing was ok

Miinukset: It was only one night; so every thing was ok

Plussat: Breakfast was good and location very nice

Miinukset: the service is very bad.

Plussat: Location n pool . Beach was private. Cookies n water at reception

Miinukset: The breakfast was not of a high standards. The pool was closed for one day of our two days stay .

Plussat: The facilities from the hotel to travel from sharjah to Dubai by hotel transportation, it's beautiful and great job.

Miinukset: Policy of restaurant breakfast are not humanitarian, if I couldn't continue my meal, why not allowed to take the food to my room? Is it better you will throw the rest of the food on the garbage??? It's against many human and god bless.

Plussat: it was amazing experian

Plussat: Huone oli tilava, mutta hieman kulunut. Henkilökunta oli ystävällistä.

Miinukset: Hotellin vieraat olivat liian paljon keskittyneet yhteen maahan, venäläiset. Lasten leikkihuone puuttui sisältä.

Plussat: The location Close by afghani restaurant Close park Close to Sarah center Has parking Cheap relatively Staff are very nice Quick check in and out Big bathroom almost half the size of the room Big windows AC is good Wifi was good

Miinukset: It was a little old It was noisy alot of sounds and early morning there was a fire alarm test. It was for few seconds but it was so loud everyone woke up. Restaurant has limited options Room is a bit small The door locking mechanism is simple and does not make me feel secure No prying carpet The phone service was down and it seems to be down for a while now

Plussat: Everything

Miinukset: Nothing

Plussat: I like room full clean and bathroom was soo awsm.

Miinukset: I like every thing

Plussat: I like the staff service specially night reception staff bisu was good and quick in check in. I don't have to wait till long . I was happy to stay here . Definitely recommend to my relatives .

Miinukset: Need to change the carpet it was smelling .

Plussat: Huone oli suuri ja meidän tarpeisiin sopiva. Henkilökunta mukavaa. Eivät ymmärtäneet ihan kaikkia englanniksi. Kuljetuksia eri kauppakeskuksiin. Eivät hotellin omia vaan kauppakeskusten omia. Olkaa tarkkana kuskin kanssa. Saattaa vaihtaa paluu aikaa. Hotellin ajat eivät pidä aina paikkaansa.

Miinukset: Kaikista pahinta oli varavuore. Ihan kauhea. En laittaisi edes lasta nukkumaan siihen. Jouset tuli patjan läpi, pääpuoli retkotti alaspäin. Kun pyysimme lisäpatjaa, koko hotellissa ei ole vaahto/superlonpatjoja käytössä ollenkaan. Vaan ainoastaan extra kovia jotain massasta tehtyjä patjoja. Olen ymmärtänyt että Dubaissa näin muuallakin. Joten jos sänky on kova ja huono nukkua, siihen ei juuri patjalla saa helpotusta. Tyynyjä vain yhdenlaisia, niskavikaiselle tosi huonoja. Varavuodetta ei oltu tehty valmiiksi vaikka olimme ilmoittaneet että saavumme yöllä. Olimme hotellilla noin 4:00 aamuyöstä. Meidän piti itse pyytää ja odottaa että varavuode tehdään. Pyytää ja odottaa lisäpatjaa, pyytää ja odottaa puhtaita lakanoita+ peittoa. Meille jätettiin ensin huoneeseen todella likainen peitto josta varisi hiekat lattialle ja peitossa likalänttejä. Huoneessa oli keittiö ja me ymmärsimme että voimme itsekin kokata. Ei onnistunut. Kaasu oli kiinni ja respasta sanottiin ettei huoneessa saa paistaa mitään eikä kokata niin että tulee tuoksuja. Keittiö oli aika turha. Siivooja ei koskenut tiskeihin tai huolehtinut puhtaita astioita. Hän vei välillä jonkun likaisen kupin pois mutta ei tuonut tilalle uutta. Keittiössä ei ollut valmiina kuin kahdelle kahvikupit. Kaikki muut astiat meidän piti alussa pyytää. Uima-altaalla oli rauhallista näin tammikuussa. Allasalue oli ruma ja pieni. Heti jos sinne tuli joku paikallinen perhe tms, he valtasivat kaikki aurinkotuolit. Aurinkotuoleja oli 6kpl. Lähtöpäivänä emme saaneet missään levähtää. Meidän piti odottaa koko päivä lentoa. Koko hotellissa ei yhtään sohvaa missä voi levähtää tai ottaa päiväunia. Aulan sohvalla levähtäminen kielletty. Ylipätään kaikki tuntui olevan kielletty. Meille vastattiin lähes kaikkeen näin.

Plussat: In my experience very good hotel , Staff approach very good especially Room boy has been described the fecilities...

Plussat: Everything

Miinukset: Nothing

Plussat: This property was very nice and service of the staff was good specially thanks to viswajt at reception for good service and advice the local place to find good shopping.

Miinukset: Parking is limited .. need to change this must

Plussat: Hotellihuone oli suuri

Miinukset: -siisteys, huoneen lattia tahmainen, vaikutelma epäsiisti. -aamupala surkea, kahvi pikakahvia, antimet eivät herättäneet ruokahalua, jogurtti loppu ja muutoinkin tarjolle ei tuotu lisää kun tuotteet loppuivat. Kontrasti Dubain halvempaan hotelliin niin valtava, Grand Excelsiorissa super hyvä aamiainen!

Plussat: It was very spacious

Miinukset: Upon entering our room it smelled a little

Plussat: We really liked a property.

Miinukset: My room door was knocked after midnight many times (later I knew it was knocked by hotel staff), then telephone was also ringing many times that made me sleepless. Early morning, door was knocked in a crazy way, very violent manner, totally unacceptable behaviour from hotel staff to discomfort their frequent guests. It turned out to be due to my car, although I parked it near the enterance and didn't block any other car nor blocked entrance/exit, this was the ridiculous reason why my room door was knocked and telephone was ringing. I requested hotel staff who woke me up to take car key buy she refused and asked me to do it myself.

Plussat: Kaikesta

Miinukset: We hope that the pool will not close too early specially these summer time.

Plussat: Well maintained property conveniently located closer to Sharjah Beach.. Friendly staffs, good amenities and pools for kids and adults alike and got an hidden under-ground parking!

Miinukset: Nothing really!

Plussat: The location is nice & staff is friendly

Miinukset: The phone wasn’t working properly, the mini bar was locked need to go to counter for key...

Plussat: pool and room

Miinukset: nothing

Plussat: I liked the place quiet and clean the rooms and the respectable staff

Miinukset: Nothing

Plussat: Staff Room cleaning

Miinukset: Clean &tiddy i apprecited all staff specily anna , i was very sorry to the parking area very conjested place moreover i ask for trolly the told i should came and collect it please we will be very apprecite if you change the rule as i have seen many customer have same issue Thanks agin for my good stay and hope future improvmet.

Plussat: Location and parking

Miinukset: Path room Exhaust fan not working I report it but no body takes care

Plussat: Value for money- The over all experience and specially Anne was so kind and made the stay so delightful and like home

Plussat: Miss aneee is the best

Plussat: Staff was so friendly. Specially in restaurant staff .always happy to help

Miinukset: Flow up

Plussat: I like the space of room.

Miinukset: The first room I entered there was a cockroach under the sofa, the 2nd room after the 2nd night in the room I started itching like crazy , apparently they have insects or bugs in the sheets. Also when I return to the room at 8 pm the room wasn’t clean and no housekeeping entered to change the towels or anything.

Plussat: The staff were really helpful and nothing was an issue. We asked for an early checkin and a late check out and were given this with no questions asked. Location was ideal, rooms were clean and the price was very good. Will definitely return again to this hotel.

Miinukset: Everything at the hotel was spot on. No issues whatsoever.

Plussat: all thing it is fine

Miinukset: all thing it is fine

Plussat: the location. there was a lady in the dining area who was really friendly and happy to assist when needed, I wish I knew her name to mention it.

Miinukset: the room was very small. the furniture was noticeably dirty. the bathroom was very small. the reception staff were not very helpful.

Plussat: Room was spacious, comfortable and clean! It made my stay amazing.

Miinukset: low maintenance. birds poop everywhere. old building

Plussat: Aamiainen oli hyvä,allasalue suuri ja hyvin hoidettu. Altaalla oli koko ajan vahti, ettei kukaan päässyt altaasen ennenkuin kävi suihkussa ja altaan turvallisuus oli hyvin valvojan hanskassa. Päivällinen oli erittäin herkullinen ja monipuolinen. Sijainti ja koko hotellialue oli väljä ja hyvin suunniteltu. Voisin palata juuri samaan hotelliin uudelleen.

Miinukset: Aamiaisella etuilevat ja ruokaa huoneisiinsa varastelevat venäläiset inhotti.

Plussat: Erinomainen sijainti, hyvä hinta-laatusuhde. Palvelut toimivat, henkilökunta avuliasta

Plussat: Huonesiivooja tosi ystävällinen.Yrittivät palvella.

Miinukset: Välipala tarjonta heikkoa, ei allasbaaria. Hitaus toiminnoissa. Liikaa venäläisiä, mistä johtui esim eivät peseydy altaaseen, jaguziin mennessään ym.

Plussat: The location of the hotel

Miinukset: 1)When request something will come after 1/2 hour with 4 times call 2) room too small and dark at room

Plussat: The location are perfect and the service are 100% good

Plussat: Huone epäsiisti. Huone parhaimmat aikansa nähnyt jo vuosia sitten. Allasalueen siisteyttä voisi parantaa huomattavasti. Uima-altaaseen aina suihkun kautta. Allasalueen vähäisissä suihkuissa todella kylmää vettä. Kukaan ei tarkene niissä käydä. Ja VENÄLÄISET TURISTIT ei ainakaan. vALVOJIEN PITÄÄ vaatia. Sattui allas olemaan suljettu kokonaisen vuorokauden. Syynä altaan bakteeripitoinen vesi. WC:ssä myös kylmät suihkut. SUIHKUN KAUTTA ALTAASEEN- kylttejä lisää. Muuten allasalue iso ja jopa iso rkäyttämätön ruohikkoalue keskellä kaupunkia. Ei mikään kattouima-allas. Aamupala hyvä.

Miinukset: Hotelli remonttiin. Rementoitu hotelli näin keskeisellä paikalla saisi paljon enemmän asiakkaita. Viihtyisyyttä huoneisiin, kokolattiamatot hoitsin nevadaan. Olen lähettänyt hotelliin viestejä, myös jälkikäteen. Lupasivat allekirjoittaa yhden asiakirjan, vaan en ole saanut yhtään vastausta heiltä. Itse ehdottivat, että lähetän asiakirjan jälkikäteen, vaikka se oli meillä jo lähteissä. Pääsivät näin luistelemaan allekirjoituksesta, vaikka emme ole heiltä mitään vaatimassa. Nimittäin taksikuski pudotti laukkumme pihassa, seurauksena läppäri särkyi ja kastui...

Plussat: Excellent service provided , great staff A pleasure to stay here as always

Plussat: Worth for money if we book from booking.com Breakfast is good worth for AED 40 per person

Miinukset: No maintenance and very bad smells in an around. All amenities are very old which not serviced Basic toiletries even missed and no hygienic No representation on thier service or food menu New people not getting what to do where to get it TV channel guides not there, most of it Arabic only

Plussat: Staff

Miinukset: No swimming pool it's recrved for summer camp

Plussat: The reception was of great help especially Manilyn

Miinukset: The location for me not so good

Plussat: Henkilökunta ja ylimmän kerroksen huone

Miinukset: Muista hotellivieraista, jotka käyttäytyivät ylimielisesti ja lapset sotkivat ja metelöivät aamupalalla.

Plussat: Very clean and comfortable

Miinukset: Renewed and price was very good

Plussat: Ranta- ja allasalue viihtyisät, aurinkotuoleja tarpeeksi. Aamiainen hyvä, huonepalvelu toimiva. Palvelu hyvää. Paljon lapsiperheitä. Sängyt hyvät.

Miinukset: Huoneet osin kuluneita, kuitenkin siistejä. Kokolattiamatto. Lähistöllä ei kävelymatkan päässä kuin muutama ravintola/kauppa, kävellen liikkuminen hankalaa, kuten muuallakin tässä kaupungissa. Allasalueella paljon lapsia ja ajoittain riehakas meininki, en suosittelisi aikuisseurassa matkustaville.

Plussat: The pool very nice

Miinukset: Clean room. Nice sea view.affordable price.

Plussat: Swimming pool temperature was perfect. Sea view upgrade was very nice from the hotel

Miinukset: Food and water is expensive inside! Like very expensive!

Plussat: My kids liked this hotel and staff. its a place for family. staffs are excellent and services are good. I will stay again with my family and recommend other friends and family

Miinukset: Pool, sea beach,staff and cleaness.

Plussat: The pool and clean rooms

Miinukset: Nothing to mention

Plussat: Location and the beach, food also was good

Miinukset: Ac not working, they need to check the room before any guest will come, the light also not working, But after our conplain they change our room.

Plussat: Big comfy rooms.

Plussat: It’s very nice hotel. I liked the view and the room. I would like to thank the staffs specially mr.Don the shift supervisor,thank you so much for the upgrade.

Miinukset: Nil

Miinukset: Don’t have Shataf water in the toilet

Plussat: everything

Miinukset: only that the slider closes too early !!!

Plussat: swimming pools are grate & I like the games rooms too.

Miinukset: They inform us several times that check out time is exactly at 12 noon

Plussat: peacful hotel and quick serving

Miinukset: Ther is no emergency farmicy or Nures.specialy a lot of children can spent time there.

Plussat: The swimming pool and beatch side was wonderful

Miinukset: the parking area

Plussat: Nice stuff, quite a big room with an exellent sea view and good noise insulation, a nicely equipped beach and pool area, large free car park, a good choice of food both for the breakfast and the dinner. Excellent value for money for those who are looking for a comfortable "sea, sun, and sand" vacation at an affordable price.

Miinukset: Lots of "compatriots" who have turned their beach holiday in a competition "get up early to take place under the sun". It is not a problem of the hotel only, but also of the visiting people who just occupies beach chairs for a whole day but using them for a couple of hours. (It would be worth for the hotel to double the amount of umbrellas in the beach though )

Plussat: Fairly good breakfast. Good location. Comfortable beach area.

Miinukset: I did not like smell in my room 245, terrible situation at the pool area when people put towels early in the morning to book seats and then even few hours later no one is there but seats are taken. I beleive you should implement rule something like 1 hour booking or if you have such rule please inform your staff at pool area. Also in other hotels there is no such ridiculos thins as passports taken as deposit - you have credit card number - i think this is good enough deposit.

Plussat: Hyva sijainti aivan rannalla siisti huone henkilokunta ammattitaitoinen ja ystavallinen palvelu

Miinukset: Koko hotelli ja varsinkin ranta kaipaa pienta pintaremonttia

Plussat: Henkilökunta todella ystävällinen ja palvelualtis. Rauhallinen hotelli.

Miinukset: Ilmastointi toi jostakin huoneisiin hieman tympeän grilliruoan tuoksun. Tuoksu ei muuttunut koko oleskelun aikana.

Plussat: the staff was really heplful , and kind

Miinukset:

Plussat: Mostly every thing was nice

Miinukset: the jet sky team is not good enough ...???

Plussat: The beach is nice and clean and well maintained. Pool staff very helpful and pool is maintained to a good standard.

Miinukset: The rooms are very basic and beds incredibly hard. Menu is limited so you will need to travel to Dubai to get a good variation. But shuttle bus is available to Dubai mall and Sharjah mega mall.

Plussat: I liked the staff warm welcoming and there way in dealing with customers

Miinukset: there was a bad smell in the room, and bathroom was not clean

Plussat: Ranta- ja uima-allasalue, allasbaari, rehellinen henkilökunta,turvallinen

Miinukset: Kylpyhuoneiden laatu huono, sängyt kovat nukkua

Plussat: Good

Plussat: Very nice location in the heart of city every thing in walking distance

Miinukset: Value for money very good

Plussat: It was good value for money spent

Plussat: The staffs

Plussat: It was a wonderful time I have stayed in this hotel, staff very friendly, cleaned room and toilet, There is huge improvement from my last stay, I recommend to stay in this hotel for whom seeking for 2 star and cheap rate, it is convenient for family, a lot of restaurants near by the hotel.

Miinukset: I like the services, location, very good rate and staff

Plussat: This is my first time to visit in this hotel i felt welcome to everyone,all the staff are friendly.All i can say is good service i highly satisfied to stay there.

Miinukset: theres a construction outside the hotel its a little bit disturbed for everyone.

Plussat: It offered cheap, comfortable accommodation and easy access to the ity centre and airport.

Miinukset: Bathroom could be cleaner

Plussat: I came from Qatar, the location of the hotel has an access to Dubai and Sharjeh but not good for families since they are lots of bachelors ( Indians ) around the premises

Miinukset: They were nice, but the staff needed to treat the guest in more professional way

Plussat: its location

Miinukset: staff is not cooperated

Miinukset: The location was extremely inconvenient and difficult to find from Dubai International.

Plussat: the room is not bad, the staff are cooperative, the price is not expensive

Miinukset: it's difficult to park the car, there's a lot of workers in every single corner around the hotel, the car cannot reach the entrance of the hotel easily, so you have to hold your luggage since the help is not offered without request.

Plussat: Breakfast was good & location was too

Plussat: Services

Miinukset: Location

Plussat: Location is good, nearby lulu, near by the souk, and the important things, there are free shutlle available to and from some shopping center, the personel helps a lot about things i need in my room, concierge had a friendly staff, very full of hospitality

Miinukset: The walls seems like need some paint job, some area got scratches from pen or pencils,

Plussat: the staff were so kind and humble to help even the mid night. they cooperate with us well ilove that

Miinukset: general cleaning in the toilets especially one with the bath the floor also was not clean.when you call house keeping to bring water they may forget.as we take apartments and inside we find washing machine there is no place to iron the cloths like ropes outside the room so after washing we keep them to the chairs that's very bad the man in the health club was harsh he didn't want my kids to use the gym even my under asistance he was kind grany not the guy we found the first day

Plussat: The staffs are very charming at all and the help is just in sec

Miinukset: The healthy club and swimming pool

Plussat: This hotel made my stay comfortable. The surroundings of it made great part of the experience of our stay. Locals were nice and stores were affordable. Had an awesome stay.

Plussat: The property is overall v nice, staff is v friendly, rooms r clean and nice.

Miinukset: Nothing

Plussat: Overall my family enjoyed the facility

Miinukset: Not enough selection for breakfast and the decor and general tidy ness could be improved.

Plussat: The property was clean, sadly at this time don't have much positive views about it due to the trouble we went through. The pool on the other hand was good, for my kids got to swim.

Miinukset: Our stay cation was waste. On entering the room cable wasn't working. My daughter went to the pool and I went out for a while she called me saying door wouldn't open, the door wouldn't unlock she had to call someone from the lobby to let her in and the same happened when I tried opening it. The ac stopped working, 1am I had to call someone to fix it. I wouldn't say that it has happened before but it was suppose to be a relaxing time for me and my daughter and it was disappointing.

Plussat: Very well located within mall and close to metro. Welcoming staff and very clean

Miinukset: Nothing

Plussat: I liked facilities

Miinukset: I didnt like service at swimming pool

Plussat: Very friendly staff , Especially there was a Sri Lankan staff who was extremely courteous and helpful.

Miinukset: Gym is Horrible

Plussat: Lovely staff and comfortable room

Miinukset: Swimming pool wasn’t open

Plussat: amazing hotel with very lovely stuff

Plussat: I liked the front disk staff and room is so big, net and clean, romantic decorations.

Miinukset: I liked all the things but no tissue in bedroom area.others all nice

Plussat: Room was comfortable and the staff were cooperative.

Plussat: Location and room European receptionist & Eisa special staff

Miinukset: Aircondition in G floor and floors between lifts and rooms very week Parking is very very limited and getting full very early. It seems non visitors related to security staff park their Cars overnight there!!!

Plussat: The receptionist are very accomodating

Plussat: It’s amazing place I really love to stay again any again they have nice underground parking the bed was too big neat and clean

Plussat: the stuff in the reception , especially Mr. Hamza .

Plussat: Location

Miinukset: Customer service, comfy, parking, AC, noisy

Plussat: Nothing! Rude stuff. Bad smell. Dirty room. Noisy.

Miinukset: Everything! Rude stuff. Bad smell. Dirty room. Noisy.

Plussat: Sorry I did not have time for breakfast.

Miinukset: Bathware missing and disappointing. Now Gown and other bath room necessities

Plussat: Cleaned, room space, view

Miinukset: Service was slow

Miinukset: 1) I have too much problem with the AC cooling, Property fixed it for 25 degree. And we were asked to wait for half an hour so that temperature will reduce automatically, Despite waiting up to sleeping time, it was still 25 degree. After that they change my room but still the same condition. We did not slept up to 3 am in morning . 2) We went there to enjoy pool with family members. In morning when I asked for the pool opening time. The timing was different for gents and ladies. I checked out 4 hours earlier from the hotel with a huge disappointment. 3) Overall, I waste my holidays, waste my time, and waste my money for staying and travelling expense.

Plussat: The staff was very accomodating

Miinukset: I didn't like the parking area

Plussat: Location and price

Miinukset: No maintenance and unprofessional staff

Plussat: Comfortable place with good sea view room.

Miinukset: I think the rates could be a little cheaper.

Plussat: Hamza and Riya! Great service agents.

Miinukset: Tv is still small.

Plussat: I liked the location only.

Miinukset: The road to the hotel is under construction since long time.

Miinukset: Nothing

Plussat: Everything was good but the breakfast was not that much variety clea

Miinukset: Cleanessi

Plussat: It’s feel like own room n good staff with cleanliness environment!

Miinukset: Room as well as all staff .

Plussat: The staff are very friendly and helpful especially Mr.George

Miinukset: The lights are very weak Should put bright lights under the control of the customer

Plussat: Location is fantastic , very close to the malls - Sahara mall is quite close by while safeer mall is just opposite .. good restaurants in the nearby area as well Staff of the hotel is quite good particularly Jhoan in the reception

Miinukset: Door access for the room never opened in the first attempt .. pool was very small - could hardly be called as a pool

Plussat: Staff Room Privacy

Miinukset: Price Restaurants bit far from hotel

Plussat: I would like to stay there again such a wonderful staff

Miinukset: A few hours early check in I had to pay extra money

Plussat: Everything especially location and swimming pool

Miinukset: Check in is 3 o'clock which is not good

Plussat: When I arrive with my wife and 3 years old we didn't take long to get our key ,,, when I see the Iit was small which I didn't like,, the internet give me a headache sometimes connect other most of the time disconnected, ,, In general due to what I pay it should be much better

Plussat: The Filipina who did check in she's very friendly :) I forget her name (sorry) not able to meet you the day of my check out.

Miinukset: TV which is no channel list and some of channel no show/ Bed sheet has stain.

Plussat: The room is most likely

Miinukset: The price and the check in and check out

Plussat: Everything

Miinukset: Nothing