Ibis Styles Bordeaux Meriadeck

Bathroom

Very noisy. Beds didnt stand firmly. Bed on wheels

Staff very friendly

Rooms very tired and in need of a face lift catpet need changed

I was given the keys to a room already occupied, which terrified me and a lot more the person in the room. In the second room I was given, the bed had used sheets and the hotel staff said they had no time to change it. The receptionist gave me new bed sheets but it was up to me to change the sheets of the bed. I wrote a complain and tried to find the manager to talk about my case. I never got a reply to my email, the manager was not there the whole weekend and my view is that this place is a total failure in costumer service. If you stay there, I hope you face no problems for there is nobody to assist. Most terrible hotel I have stayed.