Loews Boston Hotel

The room is spacious and clean with a huge comfortable bed. The location provides easy access to the nearby shopping areas, to Boston Common and to Downtown. Everything is within walking distance. It is a 3 minute walk from the Logan Express bus service to and from Logan airport.

I do not like Loews security payment system. They take a credit card number on arrival. The amount debited was considerably in excess of the actual room rate. This debit remained on my account for several days after I had paid the bill. Because they operate a centralised communication system my complaint about this, and my request for the removal of the debit amount, was not dealt with for nearly a week. This is most unsatisfactory and so I will consider another hotel for my next trip notwithstanding the qualities of the hotel itself.

The location was great for my visit and needs. Check-in was easy, and the room and bathroom were clean and comfortable.

The bellman was a little pushy when I arrived and insisted on taking charge of my suitcase even though I had stressed I could manage.

The location is great The staff really helpful