Quality Hotel, Star Inn Premium Bremen

Rauhallinen huone. Hyvä ilmastointi. Kiva ympäristö, lähellä kaikkea.

Aamiainen on liian kallis.

Friendly and uncomplicated check in, lady at the reception for check-in very friendly and professional and also the receptionist, a young man, who helped with problems with the coffee machine was very friendly and helpful. The room and bathroom were spotless clean and very well equipped and the bed linen was lovely and warm enough for winter days. This time we didn't have breakfast, but we stayed here before and will stay here again and can highly recommend the lovely breakfast buffet.

We had nicely asked for a wake up call at 5:20 am and it had been promised to us as we had train departure at 5:55 am. Instead of 5:20 am, we were called at 5:30 am and if we had relied on that and not set our own alarm which we gladly heard and got up, we would have missed our train to the airport and hence may have missed our flight. Very poor and unreliable customer service. Also we found the behaviour of the cleaning staff very odd, we were disturbed twice by the cleaning lady the previous morning (Sunday morning) before 10 am and she didn't communicate that she is cleaning staff when she knocked at the door. We thought it was perhaps a guest confusing their room number.

nice big room clean paractical parking for a day is 16€ which is a good offer imho