The front desk staff ( the choppy short female) talked in a 'long' face, and had no patient to customer's questions.
Everything is old and unrenovated, the area is a total dead zone, parking costs $20/day, and shower wouldn't drain.
The fire alarm went off at 5:00am and we had to walk down many flights of stairs. When we got to the lobby we were told it was a false alarm. After returning to the room to get some sleep before an international flight, the alarm kept going off every 15 minutes or so for the next 3 hours. This made for a stressful start to our vacation.
Watch out, self parking is $20!
Location, close to SFO.
Self parking fee. Looks a standard in the Bay Area.
Quick check in and out, courteous staff, and the price was right.
However, hotel shuttle took almost 30 minutes to make the full trip between the Hilton and the international terminal. The bedding had some small stains and bathroom was not entirely clean.
Awesome stay for the money
We needed a place to stay near SFO that provided free airport shuttle. I found this hotel on Kayak, and while it was more than I had planned to spend for one night, it was worth it! The bed was so very comfortable - I didn't want to get out of it in the morning! The room was exquisitely appointed and the staff was very accommodating despite there being a very boisterous party off the lobby - which spilled into the lobby at times. The front desk staff handled a group of small children who were taking items from the Market Place behind the desk extremely well! Thank you so much!
More than I wanted to spend for a hotel room.
Not a bad place to stay, but has room for improvem
The hotel feels like it has all of the upgraded tech and decor a geeky guy like myself want out of a hotel. It was clean, close to the airport, and didn't have any noise coming from any highways or streets.
We arrived late in the evening after a long flight to find our room wasn't ready. (at 12:30am) The front office manager said the floors had been cleaned that day, so it might feel a bit damn in the halls. Feeling tried we said Okay, and got our room key and went right to our room. The first thing we see is carpet fans scattered all over the room with every moveable piece of furniture stacked on our beds. It took another 45min to get our room switched for one that didn't have any fans, and we were questioned like we made the entire thing up. Only issue we had was the miscommunication from the office manager regarding the overnight parking. I was told it would only be $14 and I would have to use the parking machine in the garage. Well, the machine charges $20 for overnight, and I had actually already been charged $14 for parking on my room bill. So i paid for parking twice...We had to leave for the airport or I would have fought it.
Food average other wise great
I loved the location to the airport, amazing views, modern vibe and look. Friendly staff! Big tvs!!
Dinner was expensive in the hotel. For what it was I should have eaten at McDonald's. $100 mistake.
Good Value for the money
The hotel is very good, it has clean facilities and friendly staff. I recommend the hotel for anyone that needs to stay around the SF airport area.
I did not like the nightly parking fee. It should be included in the room price.
Comfortable airport hotel
Great price and nice accomodations for a decent price. Enjoyed the executive floor and it's amenities which were superb for what we paid. We will stay again if we're ever in need of an SFO airport hotel
They charged extra fees.
Good location. Rooms are clean and well kept.
My friends left 4-5 messages for me but when I checked, I was told there were no messages left for me. So I didn't get to meet up with my friends. Pretty bad.
I did not enjoy my stay at this hotel
The hotel staff was very unprofessional. I felt like I walked into a motel who was struggling to keep 100 unhappy customers calm.
Free shuttle service
Poor customer service
The room was very comfortable and modern, especially loved the television !
Good quality finish all round. Didn't try the restaurant but the bar was friendly and the service very good. Rooms spacious and clean if a little warm. Desk service was very good as was maintenance who helped us repair a suitcase. Very good price point for a very good business hotel. Would stay again if flying from SFO.
Modern and moderately priced hotel with comfortable rooms,good facilities and convenient shuttle connections to SFO. Is also within walking distance of a very good local restaurant if you don't want to eat in the hotel restaurant.
Surroundings are pleasant, but apart from the nearby restaurant it is a little isolated and a car is necessary to reach other local amenities,shops etc.
New modern room
No or very few facilities available at hotel
convenient to airport & club room floor
Yes, upon arrival there was an airline crew who arrived at the check in desk after us, & we were ignored whilst the receptionist decided to serve them first!
food was excellent.
did not like it when the waiter told me that i had not left him a tip, when in fact i had left the tip on the table, he did not come back to apoligse.
Check in was prompt and no problem. The Clubfloor is OK.
The hotel is getting old and you can tell it. The shuttle to/from the airport sucks: it takes forever to get it
Hilton San Francisco Airport Bayfront sijaitsee lähiössä, ja 15 minuutin ajomatkan päässä sijaitsee Poplar Creek Golf Course ja Hillsdale Shopping Center. Käytössäsi on ympäri vuorokauden auki oleva business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen 1022 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla ympäri vuorokauden) ilmaiseksi.
Perustuu 1 017 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hilton San Francisco Airport Bayfront on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.