Barceló Ponent Playa

The location was brilliant and the food was amazing

The hotel overall was lovely but the rooms were a little dated

Location

Rooms are dated and could be cleaner.

I liked the location of the property and its facilities where up and running. A reasonable place to stay but nothing spectacular. For check out I liked that they had a little breakfast corner prepared at 4am in the morning.

I asked for a king bed even before the check in and I didnt get it. Afterwards I spend the next 3 days asking again each day for a kind bed and they always said they will do it later, took note and so on but honestly it was bad service and out of six nights we only have our bad as we asked for for the last 2 nights. Seconds, you had to pay literally for anything additionally (safe box kn the room, pool bed at the pool, or even water for dinner - because they didnt had tap water apparently) Also the buffets where a bit hectic as it was way too many people and it went just out of control, everyone running to find food and not enjoying their time anymore.