Cala d'Or hotellia

Plussat: The room was well appointed

Miinukset: Walking distance from the room to the lift

Plussat: Location and the friendly staff.

Miinukset: No hot water for showering most of the week,, in the end had to use the indoor pool showers after being on the beach. No dead lock on bedroom door. Lift no working when we arrived had to carry cases up eight flights of stairs.

Plussat: Parasta oli hotellin sijainti rannalla. Allas oli iso ja puhdas, samoin kaikkialla hotellialueella oli siistiä. Hotellin henkilökunta oli ystävällistä. Aamiais- ja illallisbuffet olivat hyvin runsaat. Jokaiselle jotakin. Akiivisille lomailijoille oli myös erilaisia aktiviteetteja: pilatesta, allasjumppaa, joogaa, palloilua jne. useita kertoja päivässä. Hotellialueella oli myös minigolf ja biljardi.

Miinukset: Huoneet kaipasivat päivitystä. Henkilökunnan ystävällisyys ja hotellin mahtava sijainti kuitenkin korvasivat mennen tullen tämän puutteen. Huone ja koko hotelli pidettiin erittäin siistinä. Illallisruoat buffetissa oli tehty hyvistä aineksista, mutta ne olivat aika mauttomia.

Plussat: Huone ja näköala merelle oli aivan mahtava!

Miinukset: Henkilökunta ravintolassa ei ollut aina kovin ystävällistä. Mieheni on espanjalainen ja silloin koin saavamme parempaa palvelua kun hän puhui. Illalliset eivät mielestäni olleet kovin hyviä, joten en suosittele. Aamiainen oli hyvä.

Plussat: Location

Miinukset: Rooms are dated and could be cleaner.

Plussat: Aivan mahtava sijainti. Hyvä ruoka. Yllätys oli, että risteilyille pääsi ihan hotellin vierestä. Kaikki oli vaivatonta ja rentouttavaa.

Plussat: Very friendly staff, great views.

Plussat: The location was brilliant and the food was amazing

Miinukset: The hotel overall was lovely but the rooms were a little dated

Plussat: Rannalla kiva ravintola (ei hotellin).

Miinukset: Kulahtanut hotelli. Ruoka ei maistunut miltään, kasviksia ei juurikaan tarjolla. Lähinnä ranskalaisia lisukkeilla. Ranta pieni ja kaikki maksullista.

Plussat: Aivan rannalla. Oma rauhallinen allasalue ja siellä ilmaiset aurinkotuolit. All inclusive oli hyvä valinta. Ystävällinen henkilökunta.

Miinukset: Parvekkeet olivat todella pienet. Illallisbuffetissa oli paljon vaihtoehtoja, mutta laatu olisi voinut olla parempi. Läheinen ranta oli pieni ja todella ruuhkainen heinäkuussa. Läheiset ravintolat eivät olleet erityisen hyviä ja hintataso melko korkea. Hotelli sijaitsee rauhallisella turistialueella.

Plussat: I liked the location of the property and its facilities where up and running. A reasonable place to stay but nothing spectacular. For check out I liked that they had a little breakfast corner prepared at 4am in the morning.

Miinukset: I asked for a king bed even before the check in and I didnt get it. Afterwards I spend the next 3 days asking again each day for a kind bed and they always said they will do it later, took note and so on but honestly it was bad service and out of six nights we only have our bad as we asked for for the last 2 nights. Seconds, you had to pay literally for anything additionally (safe box kn the room, pool bed at the pool, or even water for dinner - because they didnt had tap water apparently) Also the buffets where a bit hectic as it was way too many people and it went just out of control, everyone running to find food and not enjoying their time anymore.

Plussat: Good location. Pizza was nice in hotel bar.

Miinukset: Room cleaned once before check out. Pool was super cold. Beds were uncomfortable especially sofa bed. Kids park was broken Prices of food and drinks

Plussat: Good location.

Miinukset: Overcrowded and loud by every pool so had to go out everyday, full of families all with lots of young children, which I'm sure great of you have them. The room was never fully cleaned, just towels replaced and same sheets re-made. We never received fresh pillow cases or bedding the whole stay (11 nights) luckily fresh sheets were left on the sofa once, which I used to change our bedding myself. Strong smell of damp in bedroom and living room, crappy dirty balcony looking onto a wall, tiny crackly TV with only sky news and CNN. Crappy excuse of a gym. Not for us, won't be back.

Plussat: Very clean pool area, reception area and clean rooms on arrival. The palm trees and plants in the grounds were pretty. The pools were a good size. The location was very handy for the centre or for catching a train to cala dor town centre. There was also a little pretty beach close by.

Miinukset: The view from the room was poor,mostly of an unkempt neighbouring house,it completely spoilt the balcony outlook. The staff were not particularly friendly, including those on reception which was surprising, also especially those clearing the tables in the restaurant. The walk ways to the apartments were very poorly lit, especially on the stairs.The lifeguards were much more cheerful! The entertainment was very loud and was deafening in our apartment,sometimes until quite late eg 11 ish. Our rooms were close to the stage!

Miinukset: Room Difficulty with the keys not working. Kettle didn’t work Shower kept blocking Air conditioner didn’t work

Plussat: Location and facilities outside of the room

Miinukset: The room. Kettle didn’t work Shower Drain was blocked Room key didn’t work every time No kitchen cleaning cloths or dishwashing soap????

Plussat: This was a good location and really good value. We had an apartment and it was cleaned (although not very deeply) every other day. The beach was within walking distance and the two pools had space around them most of the time. It is what it is, and it's got everything you need.

Miinukset: The cleaning wasn't very thorough and we had to pay a city tax even though I thought it was included in the booking. The entertainment had a weird Michael Jackson performance by a guy in a wig, clearly they didn't see Leaving Neverland! Also there was really loud music by the pool but it would be better just have some ambient sounds as it wasn't very relaxing.

Plussat: Sijainti oli hyvä ja huoneen sijainti hyvä.

Miinukset: Huoneessa oli todella tunkkainen tupakan haju sekä wc:stä kantautuva viemärin haju oli karsea. Ilmoitimme hajusta henkilökunnalle ja joku kävi laittamassa wc:hen jotain ainetta, mutta seuraavana päivänä haju oli taas samanlainen.

Miinukset: I had a very disappointing first night at this property which I will be emailing them about separately. We had an under 1 year baby with us and relied on a microwave and above all expected at the least a clean habital living space. We arrived late about midnight and where given a tiny sized apartment right at the back of the property room 191, the front door in my view was not secure, the room smelt musty/mildew, no microwave , it was old and dilapidated. The following morning we complained and they loved us to a more modern apartment. I complained and they would not refund me for the one night I requested. They offered a free buffet breakfast or late check out which in my view given the inconvenience and stress caused was not sufficient and I would at the least expect a full nights refund. Regards

Miinukset: 1.Balcony of apartment to hot to use,eg no cover or shade. 2. To many all inclusive guests drunk, not good for children to see. 3. Food in buffet very basic,not nice.

Plussat: Very clean apartment & all the communal areas were spotless, the staff are so friendly & helpful, nothing is too much trouble. We had an apartment on the 2nd floor overlooking the pool it was lovely & light. The pool area is quite compact but the pool is very clean, we watched them clean it everyday. We had our room cleaned every other day along with clean towels, we stayed for 11 nights and had our bed changed twice. Wouldn't hesitate in recommending and if I visited Cala D'Or again I would stay at Sol Cala d'Or apartments

Miinukset: The cooked food at breakfast could of been hotter, but there was plenty of choice. It would be good to have some more sun umbrellas around the pool area.

Plussat: Very clean and friendly staff. Great location.

Miinukset: The beds were not great, they were more like a camp bed, they creaked when you moved and the pillows were uncomfortable.

Plussat: Sijainti loistava. Kävely matka satamaan, samoin Cala ferreraan. Cala gran aivan nurkan takana, samoin keskustan ravintolat ja kävely kadut. Ystävällinen ja avulias henkilökunta respassa, mukavat siivoojat jne. Kahvinkeitin saatiin huoneistoon pyynnöstä. Keittiössä Ok varustus, onnistui ruuanlaitto hienosti.

Miinukset: Huoneistossa melko kostea ilma. Ulko-ovessa ei tiivisteitä, joten kaikki puhe kuului ulkoa sisälle, häiritsi etenkin illalla (saatiin kuitenkin nukuttua). Makuuhuoneen nurkassa meni jotain putkia, joten kun ylemmissä kerroksissa käytettiin vettä lorisi pitkään nurkassa.

Plussat: Sänky oli mukava ja oma hella oli käytännöllinen.

Miinukset: Ei ollut ammetta valitettavasti. Ja kun saavuimme tiskejä ei oltu pesty. Ainoastaan huuhdottu kuumalla vedellä ja laseihin oli jäänyt käytönjälkiä.

Plussat: Good location to access the beach Good breakfast and friendly and helpful staff.

Miinukset: One of the beds was uncomfortable.

Plussat: Kaunis ympäristö, ystävällinen henkilökunta. Siistiä. RAUHALLISTA. Voisin tulla uudestaan kunhan lämmitys toimisi viileänä aikana.

Miinukset: Lämmityslaite oli rikki. Huoneisto viileä ja petivaatteetkin tuntuivat kosteilta. Yrittivät korjata useampana päivänä. Olisivat voineet tiedottaa paremmin mikä on tilanne korjausten suhteen. Laite ei ollut kunnossa vielä poislähtiessämmekään.

Plussat: Upea sijainti lähellä kaikkea. Lyhyt kävelymatka rantaan, keskustaan ja kauppoihin. Meidän huoneemme oli katutasossa, eikä ihan vastannut odotuksiani. Etuovi aukesi kadun viereen, josta ohi kulki koko ajan porukkaa, toisaalta pienehköllä etuterassillakin oli mukava olla aurinkoiseen aikaan. Takaterassi oli ihan mitätön, käytännössä se oli kulkuväylä altaalle, ja sinänsä oli kyllä hyvä että siitä pääsi suoraan suoraan myös allaspuolelle. Huoneet olivat kohtuusiistit ja uudehkot pinnat, mikä oli plussaa. Kaiken kaikkiaan vastasi kuitenkin hintaansa eli hyvä. Kattoterassin poreammetta ja aurinkotasannetta ei mainostettu ollenkaan, mutta löydettyämme sen siellä oli rauhallista ja mukavaa oleskella auringossa. Uima-altaan vesi oli kylmää toukokuussa, jolloin olimme matkalla, eli lasten uimisen kannalta ei varhaisen kesän polskutteluun oikein sovellu.

Miinukset: Tietoa poreallasterassista olisi voinut saada aiemminkin, altaalla oli myös aika töykeän oloinen allasvahti, eikä henkilökunta muutenkaan aina jaksanut ihan parastaan yrittää. Osa oli kyllä oikein mukavia, mutta kautta linjan ei ihan palvelualttius pelannut.

Plussat: Friendly staff super clean

Miinukset: All inclusive was appalling

Plussat: Location was great.

Miinukset: Room service was awful, breakfast was same everyday and I got bitten by a lot of bugs during the night!

Plussat: Hotel is located in the main street of Cala d’or. Location is perfect for exploring the island. Cala Gran beach is about 200 meters away, many restaurants and stores are located just near the hotel. Rooms are clean, towels have been changed every day. Hosts are very pleasant. We are really satisfied with our stay in this hotel.

Miinukset: Just noise from the street during the night, mainly caused by cars and loud tourists (but as hotel is in the center i take this as normal situation). If you close the door of the terrace you won’t hear that noice much. This is not something that i don’t like, but it is suggestion in order to improve the service. If it is possible it would be nice to put TV’s in rooms, as I really like to watch TV during the night. :)

Plussat: It's our fourth time here and first time with small baby, so Antonia put a cot bed in our double room and gave us a quiet room at the back, thank you!! Also, breakfast was wonderful, Rosa made us nice eggs and bacon each morning, thank you! Location is perfect, 3min walk to beach. Clean, affordable, nice.

Miinukset: Nothing to dislike, hotel is a bit dated, but ultimately super good value for money!

Plussat: Super place for super money :-)

Plussat: The room was clean and the overall facility was in a good and convenient location.

Miinukset: The air condition is switched on by the management and they hold the remote control. This resulted in a very warm room since the standard room temperature was set very high In order to save power. During some warm nights sleeping was impossible. Also, the facility is on a central street and the windows are very thin meaning that on busy nights we could hear every noise in the street.

Plussat: Sijainti aivan loistava.

Plussat: The location was good

Miinukset: The walls are so thin you can hear everything. In the middle of the night the fuse went on and off, and every night there was a loud noise (like someone was renovating) whilst we tried to sleep!!! The lady in the breakfast area didn't speak english so we couldn't understand a word which was disappointing... Neither the AC nor the minifridge were included. The price and the quality didn't go hand in hand!!!

Plussat: The location and the price

Miinukset: Stench of smoke in the reception as you check in, and we felt rushed to eat breakfast and check out although we were within timelines. If you are a light sleeper then probably not the best choice.

Plussat: Great pools and beach. Clean room and good sheets/pillow. But shower/toilet, room floor was almoust always wet and even after night in the morning there was same situation. I smell some mildew/mould there because what wrote before. Staff was great and always ready to hear customer. Shops and some restaurants near. We rent car and always found parking space. (End of november)Couple streets just for hotel customer cars. Breakfast was exellent. Quite basic gym, not so many equipment.

Plussat: - Great facilities, quite a modern apartment - Great options for dining around the area since many shops are around the corner - Enough parking spots available - Super friendly cleaning staff (thank you very much!)

Miinukset: - While the room facilities were great, the "Fitness Center" really needs some work. Very few machines and quite old as well. Kids are also allowed in who occupy the machines doing the excersises very wrong which is really bad for them to begin with. Parents didnt seem to care much. - The pool was very cold but that makes sense for this time of the year - The indoor pool (which is not particularly big) had more than 100 people in it.

Plussat: Excellent beach! But small perhaps during the high season.

Miinukset: Huge facilities, be prepared for lot of people.

Plussat: Hotellia ja sen ympäristöä siivottiin koko ajan. Huoneet olivat kuvien mukaiset. Iltaohjelmat vaihtuivat joka ilta, oli kiva sekä lapsille että aikuisille. Lyhyt matka ravintoloihin, mitä oli ympärillä paljon! Kauppa aivan hotellin vieressä, sieltä sai hyvin aamupalatarpeet yms..

Plussat: Aamupala oli loistava!

Miinukset: Hotellialue oli suuri, eli paljon väkeä suht pienellä allasalueella.

Plussat: Huoneet ja ulkoalueet siistejä ja hyvin hoidettuja. Aamiainen oli hyvä.

Miinukset: Huoneiden ilmastointi ei viilentänyt, ainoastaan lämmitys. M-talossa olleet huoneet häiriintyivät iltaohjelmasta sekä lasten leikkipaikasta aiheutuvasta metelistä.

Plussat: Wide variety of buffet food, location was good. Overall everything was quite good. My negative comments are just nitpicking. Would recommend this hotel.

Miinukset: Could not have dinner or breakfast outside. All drinks are being charged for during dinner. Vegetables were poor and Deserts could better as well. Pool water was much colder than in the sea.

Plussat: The rooms in buildings J, K and L are nice as they have been recently renovated. The beach and the location are both very good; the surrounding town is also enjoyable.

Miinukset: The sofa in the One select apartment is not comfortable and does not turn into a double bed. The covered pool Is small and dark. The outside pools are not heated. The reception and restaurant area are a little dated.

Plussat: Olemme pyöräilijöitä: pyöräilyvaatteiden päivittäinen pesu sujui hyvin, kun oli kaksi syvää allasta käytettävänä. Meille sopiva, vaihteleva ruoka sekä aamuisin että iltaisin buffetissa. Hyvä sänky, vaikka petauspatjoja ei ollut. Yllättävän hyvä ääneneristys! Erinomaiset tyynyt pelastivat pyöräilypäivän aikana tiukentuneet lihakset (bodypillow). Todella mukavat siivoajat, joiden kanssa joka päivä vaihdoimme kuulumisia. Hienoa, että aikuisille oli varattu oma osio ravintolasta: maisema oli upea! Hienoa, että turisteja oli useasta eri maasta! - Huoneistojen (Junior Suites) remontointi on todella onnistunut. Kaunis ja laadukas sisustus ja kalusteet.

Miinukset: Pyörävarastoa hotellissa ei ole, mutta saimme aika kätevästi fillarit päivittäin hissillä kuljetettua huoneistoomme. Ilmastointi valitettavasti puhalsi suoraan nukkujiin päin. Sen suuntausta kannattaisi tarkistaa.

Plussat: Very clean, comfortable and well located.

Miinukset: No lock on the bathroom door ( but no buggy)

Plussat: Lovely hotel, with a nice beach nearby. Not many English, mainly Germans and Dutch.

Miinukset: The parking spaces were ridiculously tight, that resulted in our hire car being scratched. Although I should add the parking was free.

Plussat: Food was very good

Miinukset: We received wrong room, that was really old. Broken tiles in a bathroom, smell of chlorine and bugs.

Plussat: Facilities, swimming pools, entertainment for kids

Miinukset: The hotel is nice, but some of restaurant stuff was not that polite when i informed them that lactose free milk is old at the breakfast

Plussat: Very clean, good food, convenient services

Miinukset: Poor English and German of the staff, had a lot of miscomunications. Not enough activities for 5 year old, no playground. Animation activities were not always available as per time table

Plussat: We stayed at these apartments as we travelled as a family to get married in Cala D'Or. We arrived in the early hours of the morning and the staff were friendly and helpful. This hotel is close to all amenities. We had an amazing time as a family. The food served at the pool restaurant was second to none. Proper lovely food. We can not fault Prinsotel. It was a beautiful place to stay

Plussat: After we changed the room, it was really great. We got a not pool-facing room, which was nice and quiet. I want to say thanks to the staff for that. Also, this hotel has a very good silence policy - there was no noise after 10 pm. And they had very nice music evenings (the 60s covers, jazz music etc). That is much better than karaoke-till-midnight policy of some hotels nearby. The location is perfect. It's only 1 minute from Cala Gran beach (you should just cross the road). The cleanness of the second room was very good, and it was cleaned every day. The pool was clean (but cold) and they cleaned it every day. The breakfast was good if you like fruits, croissants, and spanish omelet. There is a kids pool and playground. There is a spa, gym, and massage you can use (but you have to schedule a visit at least a day before).

Miinukset: Well, the room we got on arrival was really terrible. It was the ground floor, facing the pool (see that awful view attached in photos). The second window opened a view on public street and parking. The bathroom wasn't very clean there, and the shower was fixed at the 1.7 meters height, making it impossible to be used by not dwarfs. Despite the food variety, it wasn't an easy task to pick something for breakfast. There was at least 5 types of eggs (boiled, fried, poached etc), but only one type of sausages. There were no oats as well, which is the usual thing for breakfast. I never saw empty spots at the hotel car parking. There was another parking a few minutes away from the hotel which we could use, but that's not comfortable when you have heavy bags.

Plussat: Everything there

Miinukset: The older blonde English lady who’s been there A long time had very bad attitude And was rude on several occasions and in helpful Everything seemed like an effort for her Every one of the other stuff was very polite and help full

Plussat: Nice comfortable proper king size bed!

Plussat: Staff very friendly, great sized room, great facilities.

Plussat: We liked the room and location. The staff that cleaned our room was good.

Miinukset: 1. The pool is always completely full 2. The staff in the reception was not nice 3. The dinner closes at 21h and the are cleaning at 20:30, at this time you don’t have a lot of options. At 20:45h they star to pick the food and you can not eat what you want

Plussat: Excellent room, bed amazing comfort. Spacious and very clean would definitely return.

Miinukset: Not enough sunloungers domineering by big families with children who leave towels on beds, even though hotel rules suggest otherwise, shame never got too use the pool.

Plussat: Breakfast was good. Location on thr water is nice if you can overlook the hotel being so bad and all the yelling children

Miinukset: The beds are a catastrophe, the windows don't close, kids are running through the hallway. Truly a nightmare hotel.

Plussat: Location, room with the view, reasonable price

Plussat: Great views from pool and rooms facing the sea.lovely bar staff and Maria at the pool bar is always smiling and polite..A 10 minute stroll to the centre of Cala D’or.

Miinukset: The noise was terrible. Binmen woke me most mornings,all the glass crashing into the lorry at around 2am and 7am. Guests letting doors slam in the early hours and late at night.Walls paper thin. Food was not too bad but nothing i would order from a restaurant.

Plussat: Sea is next to hotel. Hotel has parking lot. Reptiles show was cool.

Miinukset: Building need renovation. Food choice is poor. Surrounding is Boring. Price is way too high for the place!

Plussat: excellent location near beautiful beaches, sea view room, free parking [only few so gets filled up quickly], helpful staffs

Miinukset: Did not like food. Breakfast was standard ok but dinner was worst. You have to buy water for dinner if you are half-board and they do not allow water bottle from outside !!

Plussat: The location of the hotel is truly immaculate. It is right next to the beach and hotel rooms with a sea view are really beautiful.

Miinukset: The food did not really live up to expectation. To be fair, one could not really expect more from a 3 star hotel but the dinner really was not good. I would suggest to rather not do dinners at the hotel.

Plussat: Good location, kind staff, good food, clean room and pool.

Plussat: Hienolla paikkaa. Aika hyvä buffeetarjonta. Lasten jumppatuokiot illallisen yhteydessä oli huippujuttu!

Miinukset: Internet oli huono ja hyppi vähän väliä pois päältä. Cromecastia en saanut yhdistymään televisioon eikä myöskään VPN suostunut toimimaan huonon internetin takia. Oli myös ärsyttävää vähän väliä laittaa pitkää verkon salasanaa aina uudelleen.

Plussat: very clean and nice room very quick and friendly bar staff

Miinukset: tap water in our room was very salty pool area rather small for the hotel of that size. gets busy very quickly

Plussat: Everything

Miinukset: N/A

Plussat: This hotel for party !

Plussat: Siisteys ja ruokatarjonta erinomaista

Miinukset: Uimarannalla oli useana päivänä medusoja,joka esti uimista!!!

Plussat: Breakfast very good. Lovely balcony with views overlooking the pool and beach. Very friendly staff.

Plussat: The staff was excelent! Inma, Francisco e Berni in the restaurants had made our stay even more pleasant!

Plussat: Location, good all inclusive food and drinks, helpful staff, beach is in few minutes of walk, good shopping area around. Junior suit room where we stayed is quite big and has a kitchen for those who wants to cook. For us junior suit location was perfect as it was calm.

Miinukset: For 3 stars hotel everything was reasonable and fine. There were sometimes difficulties with car parking as there are no many free parking places around. Room cleaning was not perfect (our shower gel finished but never filled in during the stay, not always enough quantity of towels were left ). But we were fine with this.

Plussat: Location next to the beach crossing the road

Miinukset: I didn’t like anything from the hotel! - the hotel is very old definitely needs renovation, therefore it’s very noise in corridors and it’s impossible to sleep before midnight, people are making so much noise, - the hotel can be old but clean, but it’s not for this hotel! It’s very dirty everywhere! Carpets in the corridors are cleaned once a year I think, we saw broken glass etc, door of elevator is sticking because of all the sweet drinks, overall the drinks and food all around, - if you offer ALL INCLUSIVE it must be better maintained for sure! Next to swimming pool always sweet drinks on the floor, bees around, sticky etc, and there is almost no personnel from the hotel cleaning, never saw it, - food is very very law quality, very basic and very cheap, breakfast nothing special, coffee is just brown water! We had breakfast and dinner, so we missed dinner half of our days, - long waiting line for dinner (and we were in law season!), - overal this hotel is good for those who don’t care where they stay and what they eat, for this who want to eat/drink non stop, very very law quality hotel. We even didn’t want to have just a drink there in a bar, because it’s really not pleasant atmosphere there, all fat and unhealthy people around you...brrr Never ever come back and never would recommend to anybody! Was the worse hotel I ever stayed.

Plussat: Very clean rooms. Friendly und helpful personnel. Great location.

Plussat: Good fun in a very good location with east access to beach.

Miinukset: Food was average.

Plussat: Place,food,sea

Miinukset: Woman administrator with dark hair...

Plussat: Good value for money and the food was good quite a bit of choice. Our room was in a good position. The staff were very good, friendly and helpful. Particularly like to mention that the dining room staff were very efficient. Damien the Maitre d was particularly helpful.

Miinukset: Bathroom was a bit tired and needed updating. Pillows were uncomfortable.

Plussat: We liked the activities the Animation group organised every day and night , but especially Dominik Gruca. He was the one who always made us laugh and always involved us in the activities. Dominik always had great humour , was very friendly , and had a great affect on children as well as adults. Time spent in the hotel was great.

Miinukset: We don't have any bad opinions about our stay at the hotel Gavimar.

Plussat: Lovely place to stay. Room, hotel areas, outside space, staff and standard of service all very very good

Miinukset: Very difficult to criticise anything. Perhaps slightly better pricing on drinks but really only a very minor issue

Plussat: Great facilities, quiet environment, pleasant surroundings, very thoughtful staff.

Miinukset: Nada

Plussat: Location, cleanliness, pretty hotel lovely pool. Comfy rooms

Miinukset: My only complaint is that we had no aircon for 4 days and the hotel was full so we could not be moved. But I think the hotel tried their best to resolve the situation.

Plussat: Great Hotel with very nice staff. Great location.

Plussat: The hotel is fantastic , lovely staff and the atmosphere is just calm and relaxing. The staff can’t do enough to help us and the children. Highly recommend it.

Plussat: The food was lovely. So clean and the staff could not do enough for you. A holiday to remember which I didn't want to leave.

Miinukset: Nothing I could not fault it.

Plussat: Very friendly staff, clean rooms. Our room was in the block by the pool and everything was as expected.

Miinukset: Breakfast could be improved. It offered a rich selection, but it wasn’t very fresh (bread, croissants...)

Plussat: Clean and nice, fully met our requirements, the personnel was very helpful. The location is perfect, close to the seaside and a lot of shops and cafes. We enjoyed our time in Cala d'Or and in Ses Puntetes hotel. Thanks!

Miinukset: -

Plussat: The location and the cleanliness.

Miinukset: There was no kettle or fridge in the room. You could hire a small fridge. The pool was in a different building.

Plussat: Amazing facilitation, amazing and clean. The towels was amazing and balcony view. The bed also was comfortable.

Plussat: Huone oli siisti ja näkymä parvekkeelta merelle. Lähellä hotellia on paljon ravintoloita ja kauppoja, sijainti on siis loistava. Allasalue on iso ja aurinkotuoleja on paljon. Kaunis pieni ranta ihan kivenheiton päässä.

Miinukset: Kuntosalin varustelu oli olematon. Suurin osa asiakkaista oli täyshoidolla ja tämä näkyi tunnelmassa sekä vieraiden käytöksessä. Aamiaisbuffa oli ihan perustasoa, ei mikään erikoinen.

Plussat: The location is amazing. The staff great. We had the breakfast and it was very nice.

Miinukset: We could hear through the walls. We could hear the people next door and in the hallways.

Plussat: Perfect location in centre of town and two minutes from the beach.

Miinukset: No hair shampoo or conditioner provided in bathroom. Only generic soap in a dispenser on the wall. No waste bin in room. Additional charge for sun beds in good position by pool.

Plussat: This was our 2nd visit to sentient Tucan and once again it did not disappoint. From the moment we were greeted in reception to the moment we said farewell it was utterly lovely. We did see familiar faces of visitors and staff so they obviously are doing something right to keep staff and customers coming back. The rooms are cleaned every day to a lovely standard, bathrooms are spotless and of a good quality. the room has all you need with the bonus of free tea / coffee/ fridge pool towels and safe.. other hotels can charge for these. We went to the pool every day and did not need to reserve sunbeds.. however I can only speak for September. The food is fantastic, well cooked and lots of choice.. prawns mussels, steaks lamb salads are just the tip of the iceberrg, no cheap fillers or nuggets etc. I rate the food as excellent for all inclusive. Staff are courteous and nothing is too much trouble. The bar has a great selection of drinks for all inclusive as well as a full cocktail menu, you can if you wish splash out on premium brands but what is on offer is nice enough. I We had massages from the massage lady at the spa.. she is EXCELLENT

Plussat: The staff were so lovely

Miinukset: The rooms are not modernised.

Plussat: Room was clean and quiet. Spacious pool area with lovely clean pool. The location of hotel was first class close to beach, bars and restaurants. The weather was wonderfful.

Miinukset: The coffee from the machines at breakfast.

Plussat: The breakfast was amazing, the best ive seen for a buffet. I am coeliac and vegetarian however there were plenty of options for me, simply ask any of the chefs or servers what is available if you have dietry requirements I had lovely gf chocolate bran flakes with soya milk every morning, but there was plenty else (gf bread, porridge etc) and lots of fruit, yoghurt and the fresh crepes and meat also looked fresh and tasty if you're not coeliac/veggie. The coffee machine was of good quality for being 'instant' , there was also free cava every morning to get you in the holiday mood! The whole atmosphere here is just amazing, the staff are so friendly, all the furnishings are to high quality, very clean, and an excellent comfy bed. Air con was great and was nice to have a balcony. Complimentary tea and coffee refilled every day. The area of cala dor itself is perfect, I have very high standards having been lucky enough to travel quite extensively and to non touristy places around the world, but even for the most picky of travellers cala dor is just a gem. Very upmarket , not tacky or rowdy or full of English package holday makers (may be due to going september and not height of summer). The streets are clean, people polite, beaches pristine and lovely shallow coves safe to swim and amazing to snorkel in. Prices are so reasonable unlike many other places in mallorca. Ive never returned to a hotel or destination in my entire life, but I will be booking another holiday here at this hotel for sure. Simply amazing thank you!

Miinukset: We didnt recieve the most friendly of check-ins, we arrived just before 1am but had informed the hotel of this in advance. The night porter seemed quite disinterested in us, didnt offer to help us with bags, or offer an arrival drink as id witnessed happen with other guests during the stay, however all the staff at the hotel were excellent. We also stupidly forgot to bring toothpaste and expected a 4* hotel to have some emergency toiletries available at reception, even if for a small fee, however we were quite surprised they didnt have any. To have complimentary toiletries such as shampoo, razor, shaving cream and even a shoe shine sponge in the room but no toothpaste in the whole hotel seemed a little bizzare.

Plussat: Location is great and breakfast eas good.

Miinukset: It is a 4 star hotel but l find it is not up to a 4 star standard. Pricewise too expensive.

Plussat: Location

Miinukset: Apartment was damp, no windows to get rid of the smell and it was freezing (October obviously cooler than summer) but only had a sheet for the bed. One particular reception staff very rude and actually shouted in my face must be because he was always stuck on the night shift.

Plussat: fresh and good food, sometimes seafood, sushi. Good location, two beaches available. Different animations every day! :) #Smilecrew team was the best!!! Agatka <3 Przemek, and Bruna - you are the best people! Thank you!

Miinukset: no boiling pot in the room. We asked at the reception, but did not receive it.

Plussat: The stay was brilliant value and our room was spacious, cool and well equipped

Miinukset: The room could have been cleaner, particularly the fridge.

Plussat: The location is great, and loved the layout of the apartments around the pool. Choice of a few pools and nicely set up for little ones with shallow pools and a park. Outside areas well maintained and pools were lovely and clean.

Miinukset: We didn't get a lot of information upon check in, and there wasn't any info in the room. Things like whether the room would be cleaned/towels changed & that tap water is salt water. All small things but it saves you going and buying toilet rolls etc. Also had a leak through our bathroom ceiling, told staff and maintenance man came but it didn't fix and nothing more said about it. Also could do with better recycling. We tried to separate our rubbish and take to the recycling bins outside the complex, but the cleaners kept taking all our rubbish together so have no idea if it was recycled. I only saw general waste bins on site.

Plussat: Mostly everything. Great location.,apartment comfortable and spacious, terrace large and sunny as requested. Pool excellent with plenty sunloungers

Miinukset: Nothing major, asked for bottle of water for around pool and told we had to pay 4.20 even although we were all inclusive.

Plussat: Everything was perfect :)

Plussat: The location was excellent and nearby to shops, restaurants and the beach. The swimming pool was fine and not too crowded.

Miinukset: The 'self catering' facilties in the apartment were almost non existent and there was no way in the world that anything other than breakfast could have been cooked there. When we arrived the apartment was only made up for 2 people despite us being a party of 3 adults and we had to request extra towels and sheets which took all day to arrive. The lady on reception was quite rude on check in and told us to come back at 2pm despite the fact that I had requested an early check in and had email confirmation that it was fine. She wasn't interested in the email.

Plussat: Good pool and gym. Close to beach. Private balcony spacious apartment.

Miinukset: Lacking in cleanliness. Fridge and hob both needed replacing. Floor needed good mopping. Door to balcony needs replacing

Plussat: Good quality for it's money. Rooms looks a bit old at the first sight but then you see that everything in a very good shape - beds are comfortable, kitchen is great, bathroom is great. Entertainment quality is average, but great mini discos for kids :)

Miinukset: Entertainment quality is average, but fine mini discos for kids :) Cocktails below average. Tap water is awful, you can even feel it when brushing teeth.

Plussat: Nice and clean, lovely staff, great terrace to sunbathe. Brilliant bath and shower. Great to have air con and heating in living and bedroom.

Miinukset: Could do with a little style update inside the rooms. No privacy on terrace when next door guests are outside.

Plussat: Good Evening shows

Miinukset: Lots of ants in the rooms. Almost same food every day. €20 deposit and €2 per day for pool towel.

Plussat: The property location was perfect! And the pool was really clean.

Miinukset: The staff are rude and the food is disgusting quality. Cocktails, pizzas and other drinks are not included in the all inclusive. Breakfast is the same everyday and the snack bar only has one option. Which was burgers more than once! There isn’t a big good range and mostly all pork which a lot of families do not eat. Please do not waste your time going All inclusive.

Plussat: Beautiful location lovely and clean.

Miinukset: Staff were not very cheerful but we understand it must be difficult to work In that heat.

Plussat: Stayed in the studio apartment really nice and clean and spacious has everything you need great location staff very helpful

Miinukset: The pool had a tendency to be overcrowded daily but a few beaches only a small walk away so it didn't matter

Miinukset: They just dumped us in a room right at the corner, it is not handy at all with an young family with lot of noise. No wireless, come on in this Day and Age, no wifi in rooms, what are you talking about!!!!

Plussat: Beautiful location by the sea, many pools and even one (or two?) for adults only. Room was very nice with a sea view.

Miinukset: Was not expecting a resort, so a bit too large and restless. Will do my research better next time.

Plussat: Location, food, kids entertainment and staff all excellent.

Miinukset: Can’t think of anything.

Plussat: Hotellin välittömässä läheisyydessä on yleinen uimaranta Cala Esmeralda, joka kuitenkin sijaintinsa puolesta on hotellin "oma" ranta.

Plussat: We really enjoyed our stay. All the staff were very friendly and really helpful and made the stay very relaxing and comfortable. The hotel was very clean and well organised. Everything we needed was close by and the food was really good with a good variety.

Plussat: Beautiful two beaches.

Miinukset: Bad coffe for breakfast.

Plussat: The breakfast was good overall as there was plenty of choice, but there was raw sausages and uncooked fried eggs.

Miinukset: Room was good but no sun at all all day as balcony was in the shade. Restaurant was really busy when they closed our restaurant to merge with sister hotel.

Plussat: Very nice and green place, stunning views, cosy beach, tasty food, comfortable rooms and helpful staff.

Miinukset: The volleyball court is in very bad condition, players can hurt themselves. There is not enough sand, no permanent net and it takes 30 min. to install the equipment. Also there is no fence on one side of the court and players have to run after the ball down the road with traffic. It wouldn't be big investment to have proper place for volleyball and we would defenetely come next time with bigger group of friends.

Plussat: Loistava sijainti upeiden rantojen läheisyydessä.

Plussat: Inturotel resort is based in a beautiful area on the east coast of Majorca. Its a really nice family friendly resort and we were overall happy with our stay in the well kept hotel. Breakfast was a bit hit for the children (fresh coffee would have been a bonus). There was so much to choose from and it was all delicious. The kids club provided great Halloween activities for the week and our children throughly enjoyed them. Staff on the resort are super friendly and helpful. The highlight of our visit was the picture perfect beach based in the 'Esmeralda' building. Its was beautiful and clean (not sure if that would be the case in pre-season).

Miinukset: Sofa beds were uncomfortable. Apartment wasn't clean enough for my liking and needs updating and decorating. Apartment smelt a bit damp/mouldy. We unfortunately had really noisy neighbours and could hear the heavy apartment doors slamming constantly (doors should have a quiet closing mechanism). No fresh coffee or real fresh juice for breakfast.

Plussat: Hotellin sijainti oli lähellä merta ja huoneemme parveke merelle päin. Huoneisto oli tilava. Aamiainen oli todella monipuolinen.

Miinukset: Sänky hiukan liian kova, mutta siirsin sohvasta patjan lisäpehmusteeksi sänkyyn, niin hyvin nukutti. Wifi ei oikein toiminut koko aikana.

Plussat: Kiva sijainti rannan äärellä, ihana uintipaikka kallioitten luona, tosin meduusat riesana. Henkilökunta ystävällistä. Alueella kivoja ravintoloita joissa ystävällistä henkilökuntaa.

Miinukset: Siivous myöhään, petivaatteita ei vaihdettu kertaakaan viikon aikana. Seisovan pöydän tuoretuotteet mm. kurkku ja hedelmäsalaatti ei niin tuoreita. Hieman meluisa allasalue ja älytön uintikielto ennen klo 10 aamulla! Liian vähän aurinkovarjopaikkoja altaan luona.

Plussat: Huoneeni näköala

Miinukset: Käytäviltä kuului äänet ja ovien sulkemiset selvästi huoneeseen

Plussat: 150 meters to Cala Gran 30 meters to the best tapas in town 100 to city center Great breakfast too

Miinukset: Dinner was with many others, High volume, but still ok

Plussat: Fab location, lovely food. Friendly staff. Brilliant hotel

Miinukset: Not enough sun beds

Plussat: awesome location and very good food .,

Plussat: Very good location for beach access and walking around, close to shops, bars etc. Really everything here is on the hotel's doorstep. Yet it still remains fairly quiet at nightime, at least it did for us in our room. The closest beach to the hotel, Cala Gran, is very pretty and clean. Water was amazing. Few minutes walking distance, loved it. Food - I must say whoever cooks for them they have a proper Spanish taste as everything is full of flavour. Great beef stew, spaghetti and Mexican enichalada in particular. Fresh fish grilled while you wait everyday. Good soups. Sadly selection isn't too great and food is quite repetitive. But still tasty. All incl drinks were ok. Nothing to write a book about but also no reason to complain. We also liked that there's a fair selection of pools to choose from, to the left from kids playground was our favourite, really quiet and excellent to chill out at. Another one we liked was below our apartment, great for having a drink and a chat. The main pool was a bit noisy but that's pretty normal, it was a bit weird though watching people argue for sunbeds so we gave up on this one. Kids playground, although not too big, was also a great addition. Our boy loved it after evenings meal, worked well for burning off excess calories and getting tired for the bedtime. Check in and check out were pretty straightforward, reception staff were helpful on a few occasions we had to approach them.

Miinukset: Bathroom in our room - don't know what to say really apart from that it was truly disgusting. No extractor, mouldy sink tap, horrible stained bath tub, foul smell from the toilet, no door lock, damaged ceiling. Why on earth do you let this happen? Entartainment team was another let down. I'm a semi pro musician and my wife is a kids animator and we both thought these people were not destined to provide entertainment. Poor self presence, terrible use of microphone, no real idea how to interact with customers. We've spent a week at Roc Golf Trinidad in Roquetas De Mar last year and Ariel's owner would benefit a lot from sending their entartainment team over there to look how the job's done properly. Top notch team it was. Staff - apart from reception people who work at the hotel seem to be tired and sad. Not heard a single 'hola' when passing by a member of staff on numerous occasions. No smile, no friendly look, nothing. Are they underpaid or don't enjoy their jobs?

Plussat: The hotel is ideally located, the facilities are very good, food, drink and entertainment are great and the staff are fantastic!!

Plussat: The all inclusive food and drinks. The staff, especially the entertainment staff.

Miinukset: No vegetarian labels on the food buffet. The pillows and sheets on the beds weren’t big enough.

Plussat: The all inclusive was great value for money

Miinukset: We moved rooms to the main building as the surrounding building was very noisy

Plussat: I liked the friendly and warm staff of this hotel everyone was so friendly and kind .We arrived after an upsetting incident in another hotel. The staff was so courteous and professional and did everything necessary to make us feel welcome.The location is fabulous and everything was great .Thank you to the hotel and the incredible staff

Plussat: Location, food, stuff

Miinukset: WiFi was mostly weak, especially in the room. But as we came for vacation we didn’t really need it.

Plussat: Puolihoidon ruuat erittäin hyvät! Illallinen oli todella laadukas. Maksoimme 53e yöltä, sisältäen kahden hengen upean illallisen, joka olisi yksinään voinut maksaa 53e meiltä kahdelta.

Miinukset: Joihinkin asioihin epäselvät ohjeet.