Campos do Jordão hotellit lähellä Araucaria Chocolate Factory

Plussat: The restaurant is amazing. Great prices! Also, the only place in town that is vegetarian/vegan friendly.

Plussat: really good. thanks for helping my great vacation

Miinukset: nothing

Plussat: Breakfast it’s really good

Miinukset: Room so small ; and shower small too .

Plussat: Amazing restaurant. The best vegan food I’ve ever tasted. Great value too.

Plussat: Perfect location, oustanding breakfast, extremely friendly staff, excellent value for your money, and a great spa with a affordable massage program.

Miinukset: Furniture a littel outdated for my taste... but still comfy and clean rooms.

Plussat: Very beautiful hotel! Excellent vegan breakfast with a huge spread, excellent location, close to all restaurant and entertainment!0

Miinukset: Everything was beyond my expectations, I wish they would have more English written!

Plussat: Staff very pro active, hotel very nice and clean. Overall a great experience.

Miinukset: The acces to the hotel by foot is not fit for seniors or people with disabilities, there are ramps both ways to get to the hotel, although its very close to the city center, it is NOT fit for elderly, I travelled with my parents and that was an issue as we were not able(as in not available taxis) to get a taxi at all times. Furthermore, the lamps on the path to the hotel were off, the four ones from city center to the hotel, so we had to walk on a very dark street, and with two seniors, slowly. Not safe at all!!! Address that and provide access, a lift/car from the street level, to hotel level. That is imperative for seniors and people with disabilities.

Plussat: It’s a three minute walk from the touristic neighborhood (Capivari). Nice indoor pool m, sauna and amenities. They actually made my bed twice every day. One after I left the bedroom during the day and one before sleep time (put away extra pillows, leave a chocolate on the bed...).

Plussat: Serra da Estrela is a large property, but still maintains an intimate atmosphere. The location is perfect, walking distance from good restaurants and the Praça de Capivari.

Miinukset: Although this is not strictly a negative, the hotel is obviously child-friendly and receives a lot of families with small children.

Plussat: The hotel is quaint and attractive and very clean. Located near the center of town. The staff was very friendly and helpful and the room was comfortable. Breakfast was not extensive but was fresh and tasty.

Plussat: Location

Miinukset: Noise, bad acoustic on the rooms and bathroom need modernization. On the later check in we asked the staff the possibility of later check out next days. He Agree. On the check out the staffs said no, that wasn't possible.

Plussat: Staff was super pleasant and eager to help.

Miinukset: Can't think of anything we didn't like

Plussat: The staff. They were extremely polite and helpful. They put in an extra heater into our room which made all the difference.

Miinukset: It is too outdated. It is poorly furnished. To go to our rooms from the reception we either had to go out into the rain or get one elevator take a tour if the hotel and get a second obe

Plussat: Location. Near Capivary square.

Miinukset: Hotel is very old and needs serious referbishment. It DOES NOT look inside like on the photos. They upgraded our rooms because we complained but even upgraded rooms were bad.

Plussat: the view from the room was absolutally amaizing. the places for breakfast and dinner are like a winter garden with glass and offer a great view.

Miinukset: the price for dinner is a little high and no alternative restaurant in the short distance area

Miinukset: They do not accept American Express

Plussat: Very spacious deluxe double room, very clean and nicely decorated (we stayed in the new rooms). Very good breakfast with much variety. View from the hotel is amazing. The restaurant Bella Vista is also very good. Staff is very nice and helpful.

Miinukset: The older part of the hotel is not so nice and the decoration is very kitsch, but it doesn’t affect in anyway the nice stay we had.

Plussat: Great location, very close to downtown where the restaurants and stores are. Breakfast is very good and staff is kind.

Miinukset: The room we had needs remodeling.

Plussat: The view.

Miinukset: Very expensive for what it offers.

Plussat: Clean premises, nice view.

Miinukset: The hotel is ok, but definetely over priced. Deteriorated by the time, the pictures were prepared to look better than actually is.

Plussat: The location of the hotel is wonderful. The sight from any place of the hotel is one of the best things of the hotel.

Miinukset: When I arrived the hotel was empty. I believe that for this reason the quality of the breakfast was poor. After that, on the weekend, with the hotel full, breakfast gets better. However, the hotel should keep the quality constant, independently of the number of guest.

Plussat: There are fruits coffee and tea all day long for the guests.

Plussat: Clean and friendly

Miinukset: Location is on a slum, dangerous and hard to get to

Plussat: Good breakfast and employees very kindly

Plussat: The view from the balcony

Miinukset: The noise of people slamming doors, and at breakfast time the loud noise of the lady doing the washing up, right next to guests and throwing the cutlery!

Plussat: Everything except for the access road to the location. It’s terrible

Miinukset: The road to access the location

Plussat: The staff were very polite and nice. The breakfast was simple, but very good. The room is very cozy. And the bathroom was clean and tidy.

Miinukset: The towels were rough and small, the king size bed was actually two separate single beds that they put together.