Haarlem hotellia

Plussat: A wonderful, cosy b&b with beautiful decorations and fresh flowers! Very friendly hosts as well, with a lot of tips for your visit.

Miinukset: Everything else was great, but to have a 10 I would hope to have a fridge in the room.

Plussat: Location, homey quaint feel, friendly staff, lovely breakfast.

Plussat: Everything. The owners are unfailingly friendly, helpful and informative. They create the most welcoming atmosphere I have ever come across at a hotel. Our room was extremely clean, comfortable and good value. The cleaning staff are instructed to take the time they need to do an excellent job. Breakfast was delightful, especially the homemade yoghurts. The location was perfect. There is free tea, coffee and fruit in the breakfast room, (and Mozart!), day and night. The owners should be training other hoteliers!

Miinukset: The fact that we couldn't stay longer!

Plussat: Henk and Annemarie are wonderful hosts. They go out of their way to help guests make the most of their time. Very clean rooms and a croissant to die for. We got a good packed breakfast on the day we were leaving early in the morning.Highly recommend!

Plussat: The breakfast, which was served in a very pleasant environment each morning, was exceptional. Each morning there was freshly squeezed orange juice, yogurt mixed with freshly cut fruit (varied each day), freshly baked bread, eggs, a variety of meats and all manner of traditional Dutch fare. This was made all the more pleasant by the kindness and careful attention of the hosts.

Miinukset: There was nothing that I didn't like about this property. Everything was as described (and even better) and the staff (owners) were very kind and attentive.

Plussat: The location was amazing -- just steps away from all of the sights and the wonderful cafes and shops that Haarlem has to offer. The room was spacious, immaculately clean, and incredible comfortable. We'd stay there again in a heartbeat.

Miinukset: Nothing!

Plussat: Comfortable beds, friendly staff, everything in walking distance, very elegant decor. Nice free Earl Grey tea. Quite good value compared to nearby Amsterdam.

Miinukset: All the lower bunk beds creaked very loudly. The individual bed lamps were very bright, and mine flickered. Locker hinges under the bed were very flimsy and need to be replaced.

Plussat: Would never normally stay in a hostel but tried this one as hotels nearby were very expensive. Had a double room with shared toilet but had my own sink and shower room. Spotless clean. Nice fresh room. Good quality bed and bedding. Staff were warm and very welcoming. Will def stay here again. .

Plussat: Staff were super helpful. Feed me when I arrived exhausted and helped with my luggage after when I was ready for a shower and bed. Really comfortable bed and great night’s sleep. Thank you everyone!

Miinukset: Nothing... I will be back and will be recommending... Thank you everyone x

Plussat: The hostess was really nice, excellent service. She suggested some things to do and some good restaurants. She even provided me with lensefluid since I had forgotten mine. Breakfast was delicious.

Miinukset: The beds were a bit soft for me. It took a long time for the shower to get warm.

Plussat: I did not eat breakfast so I can't comment on it. However the bed was comfy and I had a good sleep to catch my flight to Ghana.

Miinukset: Every thing was okay with me.

Plussat: Relaxing and comfortable atmosphere

Miinukset: Nothing to report

Plussat: Ihana huone ja ystävällinen henkilökunta

Miinukset: Suihkun pidike oli rikki

Plussat: Great standard of hostel, cosy atmosphere different then regular hostel's conditions - wooden beds/nice design. Personel helpful and kind. Location - strict centre, nice quiet area. Cleanliness! Detailed information provided - where to park a car. Reception lady helped me when guy from rental bike office tried to block 200 Eur deposit for shitty bike

Miinukset: Bike rental office advised by hostel provided me with the shitiest bike I've ever had. Trip to Amsterdam on it was disaster. Not hostel fault - typing this to warn potential customer if all hostel's bikes were rented.

Plussat: Everything! Haarlem is gorgeous and our apartment was lovely. Modern facilities, daily maid service, good coffee and tea, great shower.

Miinukset: Floors need to be sound proof. Tenants walking upstairs kept us awake.

Plussat: one of the best places on our Europe trip. The staff were very nice and the place was spotless , very comfortable , very large and homely! would recommend 100%

Miinukset: niothing...

Plussat: It was a wonderful place to stay in Haarlem! The location is perfect and the apartment is roomy, sparkling clean and well equipped. The reception staff was very friendly and welcoming.

Plussat: I've been staying here regularly and have no complaints. It's very comfortable, the staff are lovely and it's perfectly situated for me. All in all great value for money!

Plussat: Nuorekas ja ajan hermolla oleva palvelukonsepti.

Miinukset: Aamupalalla saisi olla päivittäin hedelmiä tarjolla.

Plussat: Henkilökunta loistavaa ja avuliasta! Sijainti todella mahtava ja huoneet erittäin siistejä. Suosittelen todellakin kaikille!

Miinukset: Ainoa miinus oli kylmäkaapin puuttuminen huoneesta.

Plussat: Everything was perfect. Very friendly staff. Really comfortable and clean room.

Plussat: Viihtyisä hotelli,siisti huone.Ystävällinen henkilökunta,huomioi asiakkaan.Hyvä aamupala.

Plussat: The breakfast was really delicious and location great!

Plussat: Breakfast was fine,plenty to eat and drink! I thought there was tea and coffee provided in room, but not.OK no problem....

Miinukset: A computer in the lobby, which i thought there was one available.......i do not own a laptop or smartphone,...i found an internet lounge near Haarlem Station.

Plussat: cleanliness

Miinukset: 2 staff members were conspicuously indifferent and showed lack of helpfulness (Niko and Julia) when they refused me to pay for the early check-in option three times. i arrived at 1030, put my baggage in the storage room, was told to come back to check status of my room, came back to hotel at 1230, they could not tell, asked me to go away and come back after 1500. in the whole time they never checked with housekeeping. it sounded fantastic that all rooms are being cleaned simultaneously and not in sequence. I told them I understood the rules that early check in is contingent on availability but more flexibility could be welcome when there is a guest willing to pay the extra and who has been waiting for 2 hours. in other hotels this is automatic that they TRY and do their best to arrange the respective room ahead of other rooms. i was told no exception can be made, and although I understand NL, speak the language, and I know this is a universalist country; however, they still could have tried to accommodate a request from a person travelling from 5 in the morning by putting cleaning my room among the first ones. All in all, I simply missed human kindness and genuine interest in solving such a mundanely small issue in the name of Dutch efficiency.

Plussat: Great for gluten free bread!

Plussat: Like the location of the hotel, which was a minute walk from Haarlem train station, and 5 minutes from Haarlem center, which you will find the shops, Café, and restaurants.

Miinukset: Nothing

Plussat: Hyvä, sai itse paistaa kananmunan, se oli kiva juttu. Aamiainen ihan OK. Lähellä asemaa, silti siitä ei mitään haittaaa. Linja-autoasema aivan edessä ja busseilla pääsi kukkaniittyjä katsomaan. Suosittelen, vaikka vierailisi Amsterdamissa,. Junat kulkevat usein ja nopeasti.

Miinukset: Aamiaishenkilökunta oli hivenen poissaolevia, mutta kaikki sujui hyvin.

Plussat: Breakfast very good. Location is perfect

Miinukset: No adverse comment about the hotel. Some late night noises from customers exiting a nearby bar

Plussat: Comfortable and a great spot to stay in ...Great choice at breakfast very friendly staff

Miinukset: In need of coffee ,milk and sugar in the rooms

Plussat: The rooms seemed to be freshly renovated. Confortable beds and nice bathroom with bath and shower.

Miinukset: There is no parking at the hotel itself.

Plussat: Great location and friendly staff

Plussat: Prefect breakfast, not huge variety, but every component was well thought, you have eggs, salmon, amazing bread, different types of cheese, fresh juices, some pastry (but we usually not on sweets), good coffee and tea. Restaurant is cozy, with big windows, we did not want to leave it. Hospitality is on highest level. Although breakfast is from 7am, we were checking out at 6am and person at the reception proposed us to have something to eat - and this is one hour before official breakfast - this is extremely kind!

Miinukset: We loved everything

Plussat: The hotel was great. Great location near the train station. Quiet location though centrally located. Room and facilities were great. Fantastic breakfast that came with the room - always benefits the start of a day. Short train ride from Amsterdam so that was very convenient for us. Nice park just a short walk from the hotel for walking the dog. Although we did explore some of Haarlem our main focus of this visit was touring Amsterdam, so the next time we want to explore Haarlem more than we did.

Miinukset: Really there was nothing that we didn't like about Haarlem and staying at Hotel Lion D'Or.

Plussat: Friendly service at lobby.

Miinukset: Room seemed modern from the outside but old from the inside. No room service after 10:30pm. Clean bath towels had stains.

Plussat: Very clean and got a free upgrade!

Plussat: I liked the location in Haarlem. Walking distance to everywhere. Nice big comfy rooms and great breakfast

Miinukset: Distance from Amsterdam and station. The room had some sort of underfloor heating which wouldn't switch off.

Plussat: requested a twin room but this was not available on check in so spent 3 nights on a camper bed. this was disappointing in an otherwise very comfortable stay in a clean and pleasant hotel.

Miinukset: the location was pleasant but not very convenient to train station. booking.com advertised the location as excellent but it was not convenient for anyone wanting to see Amsterdam in a weekend

Plussat: Aamiainen oli kokonaisuutena maukas ja erityisesti tuoremehut olivat erinomaisia. Hotelli on myös erinomaisen rauhallinen ja herkkäuninenkin saa hyvän yöunen.

Miinukset: Huone oli erittäin siisti, mutta sisustusta voi pitää kokonaisuutena hieman persoonattomana.

Plussat: Location androomsize

Miinukset: Cleanliness. Bits on the carpet and bathroom

Plussat: The parking. The shiny exterior. The advertising.

Miinukset: Misleading advertising. Being put in tired, non-renovated, (very) old odour emitting room. Smoke alarm going off for apparently nothing. Hyper-cold staff. No gym as promised.

Plussat: Good location. About 6 mins from city centre and 25 mins from Amsterdam. Staff is engaging and accommodating; we asked for a room change as the room we were given was a bit awkward. Change was seamless.

Miinukset: Limited privacy as balconies are not enclosed and face unto the car park and the main road.

Plussat: Location and it’s Van Der Valk so always fantastic

Plussat: We had a comfort plus room with a breakfast. Room was fab, super comfortable, fresh, clean and the bed was divine. Breakfast was a banquet with a huge choice if foods Inc muffins, many breads, various egg dishes and meats. Yummie

Plussat: Excellent hotel, just 1 bus stop away from the center of Haarlem (1 km). Excellent food in the restaurant. Great buffet.

Miinukset: Our room was old and not even a little bottle of water offered in the room. Shower was terrible, cold, hot, really hot, cold .... sometimes even so hot it was not possible to stay under the water. We had a very late arrival due to a job in Haarlem so we asked for a quiet room. But since the hotel has under construction, for several years apparently, the incredible noise of the workers and hammer drills started at 7am, very nice. Notifying this when you check in would be nice ...

Plussat: Vaikka aina kerron maksavani Diners Cardilla, ei se kelpaa hotellilla. Miksi näin käy luvattoman monta kertaa. JOS olisi ollut hotelleissa tilaa paikkakunnalla, olisin lähtenyt pois.

Plussat: Restaurant was very good.

Miinukset: view of car park

Plussat: New, nicely decorated, room spacious, clean, comfortable. Bus stop opposite hotel only one stop to city center. Breakfast very good, many tea choices. Very good fresh bread. Good security.

Miinukset: Car park out door only, plenty of spaces. Only snag when it rains no shade to get your suitcases from hotel to car park, no way of avoiding sure get wet, the only design disaster for a hotel.

Plussat: Very Clean Rooms!

Plussat: Cleanliness and breakfast.

Miinukset: Beds and pillows were terrible, no options to eat after breakfast.

Miinukset: Changing the towels each day is not necessary. Plastic cups in room, glass would be better. Rather awkward to get to for travellers using public transport.

Plussat: In very quiet area with nearby ice skating facility, comfortable and modern with good facilities and amenities. Helpful staff.

Miinukset: Slightly awkward location, 20min walk from Haarlem and 10min walk from nearest train station. Costly taxi journey to airport (due to location)

Plussat: Very clean, friendly staff, bus stops right in front of hostel

Miinukset: Location long walk to city center, grocery stores, beach, national park, etc

Plussat: Breakfast was great with bio bread and eggs. Dinner buffet was generous and food was of a good quality

Miinukset: my bed upstairs ;)

Plussat: Clean room. Convenient location to travel around by bus.

Plussat: Amazing place and all people are funny and helpfull and also the bartender Auke is the best there

Plussat: The front desk receptionist was much of a 'people orientated' staff member. She was friendlier and helpful and explained a lint the facilities. When I was told breakfast was at 7:30am and that I needed to leave earlier than that she explained that I would only need to knock on the dining room door and her colleague in the kitchen would kindly help me out. However that was not the case at all.

Miinukset: As I sat at the reception at 6:50am the kitchen worker arrived but she brusquely told me that she needed to first start working. At 7:10am I therefore knocked on the diningroom door a couple of times before the kitchen worker appeared to tell me even more brusquely that she couldn't help me and under no circumstances was anyone was allowed in the dining room until 7:30am. I said I badly needed a drink of tea. She rushed off and came back with a tiny glass of water and a tea bag. Her manner was so angry at being disturbed and she appeared so suspicious of me, maybe because she was on her own. This situation was not my fault that a young woman should be alone but the effect was that I felt like I was like some street beggar scrounging a tea and not a full paying customer in a hospitality facility. This person should be kept away from paying customers until she has received a lot more hospitality industry training. She seemed happy to be deliberately rude to me without any cause except that the rule was that breakfast officially starts at 7:30am. This gave her every right to hand me a bad start to my day. I wish the Receptionist hadn't said that the kitchen staff would obliged me outside the official breakfast time and so I would've just got away from Stayokay without meeting that uptight woman.

Plussat: Modern rooms. Characterful bar.

Miinukset: Cycle parking is (1) open to the elements, so bikes get wet in rain, (2) not locked, so thrives could enter at night, and (3) has no hard points at a high enough level to lock the frame of the bike. The racks only grip the bottom of a wheel, so bike is liable to fall over and not at all secure. All of these are serious points when the hostel is much too far from town to walk, but is well situated for cycle touring.

Plussat: The price and the breakfast.

Miinukset: The sockets and the number of people in a room

Plussat: Great breakfast, good parking possibilities and nice people.

Plussat: Easy to walk to rail station

Miinukset: No problems

Plussat: Excellent location on the main square. Has all the oddities of an older hotel-converted-from-a-house. Breakfast was excellent buffet with omlets. Few rooms face the square so views are of rooftops and backs of other buildings, which were quiet.

Plussat: Central location - good breakfast - good restaurant

Plussat: Location in the central is so good

Miinukset: The room is small

Plussat: Sain tilaamani gluteenittomana aamiaisen: leipä, omeletti ja maissihiutaleet. Aamiainsella myös hedelmiä, jugurttia ja leikkeleitä.

Plussat: The breakfast was delicious. Some of the best coffee ever!

Plussat: Great room directly on main square

Plussat: This is the third time at Amadeus. The position is great. Rooms are tiny but ok. The breakfast is ok as well. Very valuable for money.

Miinukset: Uncomfortable bed

Plussat: Situation of hotel nice staff. Room is really only for sleeping and showering. However, walls are thin..... But have to say pricing and quality in general not beatable. Very good deal for city trip

Plussat: Basic room in a very central position in the main square of the town. Small clean room and good breakfast. Friendly staff but only during the day as the small hotel is connected to a nice bar/restaurant that closes at 9 pm. The hotel is nearby the bus stop to/from the airport and not so far fro the railway station. Good value because the expensive costs in Amsterdam.

Miinukset: The room is very small and so is the bathroom. A bit nosy during Saturday night for music

Plussat: The location was spot on in the main square above a lovely restaurant which was perfect for people watching over breakfast

Miinukset: Rooms were a little basic but I just had a cheap single so can’t comment on the others

Plussat: Friendly staff. Hard workers... Hotel needs a little work, but they are renovating. The newly renovated rooms are good. Hotel is clean simple but good breakfast. Great location, also not to far from highway and haarlem city

Plussat: Aamupala oli ihan ok. Auton pystyi pysäköimään kadun varteen ilmaiseksi.

Miinukset: Epäsiisti ja haiseva kylpyhuone, ja muutenkin huone ja hotelli oli huonosti siivottu. Tuuletusikkuna avautui roskisten päälle ja terasseilla oli epämääräistä kirpputoritavaraa. Myös huoneet oli sisustettu epämääräisillä kirpputorikalusteilla. Ensimmäisessä huoneessa, johon meidät ohjattiin, lavuaari oli rikki.

Plussat: Great location. Friendly owner/operator.

Miinukset: A group of men were constantly smoking at the entrance door to the hotel, which mad it rather dirty and smelly upon entry.

Plussat: The location suited me Bed was comfortable ANd room temperature was good Breakfast was adequate but expensive for 12.50

Miinukset: Guests staying there were noisy and loud Hotel is old and needs refurb

Plussat: The location was good. It was the only hotel with availability in the area, but I would avoid if possible.

Miinukset: The smell. This hotel stinks throughout. The front door seems to have permanent smokers and drinkers loitering all day. It smells of cigarette smoke throughout, the bathrooms smelled of urine. The carpets we old and dirty. There was rubbish from the previous occupant under the beds. There was exposed wiring. The furniture was old and tatty. The bathrooms showed mould at various places. There was a thick layer of dust in the bathrooms proving they were not cleaned properly at all. The lighting in the halls were dim and dingy, the furniture was creepy. Breakfast was only available from after 9am! and items like yogurts were left out in the warm all day. It was horrendous. We were offered €100 in compensation, but given how much we were over charged in the first place, this was frnaktly the bare minimum we deserved.

Plussat: cheap and close to our destination. very very kind staff - even as we asked for breakfast very early.

Plussat: Paikka oli helppo löytää, rautatiasema oli kävelymatkan päässä mistä pääsee junalla Amsterdamiin.Ystävällinen perheen ylläpitämä pieni hotelli moottoritien lähellä.

Miinukset: Hotelli on ihan OK, mutta autoja on paljon, autot paahtaa hullun lailla ja moottoritie takkusi kolarin takia.

Plussat: Clean rooms. Low noise. No frills but the city offers a lot of museums, architecture, and more.

Miinukset: It was close enough to the airport so it worked well. Good value for the price and location.

Plussat: The staff were friendly and very efficient, the breakfast was excellent. The bar and the jazz musicians also very enjoyable

Miinukset: The room was clean but needs decoration and a new bathroom as very dated. Price for the room was way too high but we accepted that due to the music festival taking place in Amsterdam

Plussat: Aamiainen tarjoiltiin alakerran kahvilassa. Aamiainen ei ole buffet-tyyppinen, vaan tarjoilija toi lautasella tarjoilut.

Plussat: The location in Haarlem is close to town centre and local restaurants. It is also close to transport links to get into Amsterdam

Miinukset: The room was very compact and in need of updating. The bathroom was smelly and the shower hose leaked. This was reported but nothing was done. We did not press the issue however what followed rather tainted our stay at this hotel. We had booked 3 rooms for 6 people on this trip. On checking in, the room allocated to my nephew had not been cleaned and staff offered him another room. When we returned from sightseeing the next day, we were told by staff that they have allocated this new room to someone else and they had to move my nephew and his wife's belongings to the original room. Their belongings were moved without consent or prior notification. The manager was dismissive and not helpful and could not understand what our concerns were at first, stating that they needed the room for another guest who had paid 20 euros more. We were prepared to let the matter rest after some discussion, however, on checking his belongings my nephew realised that one of his backpacks was missing. He went down to report this. By this time the manager we had spoken to earlier had gone off duty and he spoke to another manager. This manager told my nephew that my nephew was only claiming the loss because he was angry that he had been moved & told my nephew not to waste his time. He then went off, supposedly to check cctv but never returned. We were at reception for at least 1/2 hour waiting for him. By this time the owner of the hotel had shown up so we were able to speak to him. He was equally dismissive and unhelpful. I can fully understand the need for him to stand up for his staff but being dismissive and not listening to your guests' concerns about invasion of privacy and missing item is rather poor customer service. He kept evading the issue of the missing backpack but eventually agreed to investigate.

Plussat: Location was ideal for us / good transport - very friendly staff - nice breakfasts

Miinukset: First visit to Haarlem so don’t have other hotels to compare but lack of wardrobe/chest of drawers in bedroom was biggest downside!

Plussat: The staff and their willingness to engage with queries. The location - easy walking distance to bus for travel to and from the airport and to my venue locations during my staff. The range of lighting in the room (although one bedside light was not functioning). The cleaning level in the main bedroom.

Miinukset: I had not realised the Friday night club/18-25 social gathering environment was literally under my bedroom window with a high noise level until 2am. I had to depart at 5.40am for my flight so was disappointed I missed a chance for a good night sleep... was in bed from 10pm :( My stay had been okay until this stage. The staff had been extremely helpful. There was no secure place to return the room card key. I popped through the outdoor letter box at 5.45am but I am not certain it will have been easily found by staff among the blue binder and other objects blocking the vertical letterbox. The level of cleaning in the shower area was basic or possibly missed on the first morning.

Plussat: Welcoming staff, great position in the city centre, comfy beds.

Plussat: The bar of the hotel and the workers are so so so welcoming

Miinukset: lightning inside the room,

Plussat: Breakfast was ok.

Miinukset: If you like the 60 style. So old