Beautiful beach and view, good food at all of the restaurants, clean
Our last night there our whole room smelled like sewage
Everything is top notch.
Room location was horrible.
Everything was amazing !
Our sink over flowed in our second room
Great Hotel, slow service
This hotel is beautiful! It's very modern, the staff is very friendly, the pools are great and the quality of food is amazing. Concierge were able to help me propose to my girlfriend and made the experience even more special than I expected. It was relaxing and romantic.
Being in Cancun, you will still experience the party at a minor level. It was a bit distracting and unrelaxing at times to hear clearly from our room the pool activities from the hotel next door till probably 1am on certain days. Also, the worst thing we experienced was the slow room service. No matter what time you would request it, it would take from 50 to 120 mins. I also had an accident with a juice that spilled inside my room, for which I had to wait over 1 hour for the cleaning services to arrive and take care of.
The rooms are gorgeous, the view is amazing, the amenities are great for a vacation getaway.
The food at the restaurants is really bad, plates are extremely small, food is poorly cooked and the service is also pretty bad. It’s a shame because the restaurants all are very nice and the hotel is beautiful.
It is top three resorts in Cancun easily.
There could be a shuttle service for guests who chose to pay upgrade for butler services in order to not have to use the not so great local taxis which pick you up at the hotel to get you around often with no air conditioner are these taxis.
Everything was beyond our expectations! AMAZING! A true dream experience! Will 100% recommend to anyone.
Great Room junior suite Nice beach Great Staff
I would think 2x if you're traveling solo. This hotel was couples, families.
Great stay -
The staff was excellent! Each team member, ranging from the pool staff to housekeeping, to activities were delightful. The property is very nice and our room was especially lovely... Roomy, clean with a great view.
You have to get up early to reserve your spot at the very crowded pool. It would also be nice if the restaurants took reservations. There is always a wait for the nicer restaurants.
staff Darcel rude and very unprofessional
This place is amazing. We felt like royalty once we arrived. Amenities are top notch. Beautiful hotel with stunning views from all rooms. Food was delicious. Staff was friendly. Entertainment staff was awesome. Highly recommended. I would choose this hotel everytime I travel to Cancun.
There were a few ants in our room but that is probably normal for most places in Mexico. The try to stay on top of it. Wifi was unbelievably slow if not nonexistent. Try getting an international data plan that doesn't screw you on rates.
Vacation club sales pitch.
Aquaworld ja Cancúnin interaktiivinen merimaailma sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä majoitusliike tarjoaa asiakkailleen 2 neliömetriä kokoustiloja. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Perustuu 931 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Secrets The Vine Cancun Adults Only osoite naapurustossa Hotel Zone on Blvd. Kukulcan Km 14.5 Retorno Ixchel, ja sen etäisyys kaupungin Cancún keskustasta on 9,5 km. Hotellin Secrets The Vine Cancun Adults Only lähin maamerkki on Kukulcan Plaza.
Hotellin Secrets The Vine Cancun Adults Only sisäänkirjautumisaika on 15:00 ja uloskirjautumisaika 12:00.
Kyllä, Secrets The Vine Cancun Adults Only tarjoaa ilmaisen WiFi-yhteyden.
Kyllä, Secrets The Vine Cancun Adults Only tarjoaa ilmaisen pysäköinnin.
Ei, Secrets The Vine Cancun Adults Only ei tarjoa ilmaista lentokenttäkuljetusta.
Hotellin Secrets The Vine Cancun Adults Only etäisyys on 12,6 km kentältä Cancún. Hotellin Secrets The Vine Cancun Adults Only etäisyys on 66 km kentältä Cozumel.
Kyllä, Secrets The Vine Cancun Adults Only sallii lemmikkieläimet.
Kyllä, hotellissa Secrets The Vine Cancun Adults Only on uima-allas.