Tradewinds Carmel

Comfortable beds and pillows. Quiet environment

Their inability to refund the last day stay as we were unable to stay due to a family matter

The location was great. The rooms were nice. The breakfast hostess was very friendly and accommodating.

The woman at the front desk was not very welcoming. Then they gave us these lovely chocolate covered strawberries, which we were going to enjoy later, leaving them sealed. The next morning they took them back! My daughter went down and told them we wanted those, and the lady said, well we do that for a welcome and if you don't eat them, we take them away! Instead of offering a replacement and a woops, she proceeded to tell my daughter to tell us not to park in their upper lot. I went to this hotel when I was a child. I loved the owners and their poodle. We even write letters after I left. They did not carry on the same spirit of hospitality. For the price, would have thought the breakfast would be better than continental (plus quiche) but they did not advertise that, just saying.