Comfort Suites Regency Park

over priced even at discount rate

The staff was nice. Our room was clean. Parking was convenient to our room and I liked the breakfast.

I booked the hotel as something fun for my sons birthday with the intent on getting good use of the pool and hot tub. The pool was cold and too small to enjoy with just 7 kids in the pool. The hot tub was even smaller and couldn't enjoy it because it was full with 4 kids and another adult. The pool room was obviously out of sight / out of mind as the room needed tidying up and a restock of towels. All the chairs for adults/non-swimmers were soaked because they are 2 feet away from pool (too close). I clearly indicated on the website that I was booking the room for 1 adult and 3 small kids. I chose the king bed room because it was the best value and seemed like it would have met our sleeping requirements (3 kids on the king and the adult on the pull out). The king bed was great for the kids but the pull out sofa needs to be thrown out! Nothing positive can be said about the pull out bed. The mattress was so bad, I actually got poaked from a spring that stuck through it. The frame was so uncomfortable/unbearable I actually chose to sleep on the floor and was much more comfortable sleep. I'm sure for the average traveler the hotel was fine but for my intentions and experience it wasn't worth the discounted rate of 79.99. I'm confident I could of had a better experience at another hotel at that price.