Cascais hotellit lähellä Cascais Harbor

kaikki oli siistiä ja toimivaa

Hotellin baarimestareiden käytös oli toinen toistaan huonompaa. En ole milloinkaan saanut baarissa niin huonoa palvelua. Suomessa 60- ja 70-luvulla tuollaista vielä tapahtui, mutta enää ei pitäisi missään Euroopassa. Esimerkiksi kun myöhään illalla matkakumppanin jo mentyä nukkumaan halusin drinkin, baarimestari totesi töykeästi, että mikset ota minibaarista. Baarimestari myös piti minua tahallaan odottamassa palvelua hotellin pihalla. Itsepalvelu oli kuitenkin kielletty. Pihalla baarissa olevaa pariskuntaa oli palveltu asiallisesti.

Sijainti

Aamiaistarjoilu kaaosta - söit mitä sattui olemaan mm. kahvi ja maito loppuivat.

Internet access.good bar.

Poor lighting-not geared businessman

Location

The service was inconsistent with the standard a five star hotel. The staff were very unhelpful and unapproachable. EG We ordered lunch and received the wrong food Breakfast service was appalling had to practically chase a waiter to get a coffee - tables were not set which resulted in having to forage for cultery and napkins. We were offered eggs one day and none the next. We ordered cocktails in the bar one night and the were not given the wat we ordered we did not return the cocktails as we feared a reprisal. I wanted to use the iron and was told the hotel did not have a travel iron!! We ordered water by the pool and received a plastic bottle whilst other guests were presented with a water bottle in an ice bucket - with glasses etc We suspected that the lack of service may have been attributed to the fact that we did not speak Portuguese but we noticed that most of the other guests communicated to the staff in English.

The pool and staff were great. All the food and drinks we had during our stay were very good.

I think it is very overpriced for what you get.

The location and being a boutique hotel, was small and friendly. The staff were eager to be helpful and made you welcome.

It's been operating for approx 8 years and could use an upgrade. It was also expensive for what it offered and even charged 3euro for each coffee in your room.