Hotel Ruze

The view from my room

I was disappointed my friend's room faced into the courtyard

We really like to room - the Castle view was a killer and my partner loved the furniture.Lady at the reception was ever so helpful and gentleman who took our luggages and parked our car was brilliant. a true benefit to the hotel!

Morning staff were quite grumpy and no one has asked what we like to drink.

A fantastic hotel in the centre of the town. The decor throughout the hotel and in our room was excellent and reminiscent of a restored monastery. The location was ideal for sightseeing and all the staff were very friendly and helpful.

The parking is not on site as stated in hotel's details on the website. It is in a secure site not far away but necessitates a complicated drive through the town's streets. A bit of a surprise.

The decor was stunning - medieval mixed with modernity. The hotel has obviously been very thoughtfully fitted out to suit its location and period. There are a huge number of tapestries and paintings - okay, so not original tapestries, but excellent nevertheless. You feel as though you are staying in an old monastery. Our room was also spacious.

In a hotel of this class, one would expect a larger shower (and larger shower head), rather than a little shower over a bath. It's always good to find an iron and ironing board in a hotel room, but this hotel did not have these items. (I didn't ask at Reception - maybe there was a separate ironing room somewhere). It's also nice to have your own tea or coffee making facilities in your room - again lacking.