Chandler hotellia

Plussat: clean rooms, good night sleep

Plussat: Very close to the Bondurant Racing School, which is the reason I came to Arizona. The hotel staff was extremely friendly and I will definitely stay here again - just not in the Summer!

Miinukset: I did leave a wake up request for Friday morning and the staff forgot to call. I almost missed my appointment! In the casino, the blackjack tables are either $10 or $25 minimum bet. There should be more variety.

Plussat: Very clean took

Miinukset: Shula steakhouse disappointment filet dry , blue cheese dressing tasted store bought. pickled red onions on salad funny taste ,mushrooms over powering basil taste. Bread was very good

Plussat: Rooms are very comfortable. Good shower.

Miinukset: No, I have stayed here many times.

Plussat: Room was clean and updated

Plussat: The staff was friendly, the room clean. Casino wasn't busy wed. Night which made it easy to play different slots

Miinukset: The level of guest service did not match what I've come to expect of a AAA 4 Diamond rated property. Particularly when it came to settling up and making a request for a late check out.

Plussat: Well appointed guestrooms that are clean and roomy. Refrigerator in room is a plus. Adequate amenities on site to keep one busy (pool, casino, eateries, and entertainment).

Miinukset: I was at the hotel for relaxation and plenty of time in my room. On day two, the satellite TV was having issues for the majority of the afternoon, evening and night.

Plussat: Everything was first rate. Concierge from Chicago was really a good guy.

Miinukset: Nope.

Miinukset: Customer service was horrible. Manager lied about not having a king room available when we could clearly see online they had one available. Carpet was wet when we got into our room.

Miinukset: The only problem was that the Internet connection is unreliable. Not sure if it was just my room or my floor but I was unable to work in my room

Plussat: The room and staff were outstanding!

Plussat: Friendly

Miinukset: Showers needed to be more clean. You could see black on dirt on shower floor

Plussat: Very clean staff are great and everything is so close by

Plussat: Great staff and accomodations.

Miinukset: That the price on a Wednesday night tripled yet there was no event or occasion to do so.

Plussat: Our room had a nice view

Miinukset: Very dirty and no room service due to Covid 19. No procedure was set-up for garbage or fresh towels. It was basically a self serve.

Plussat: Myself along with my children felt comfortable and enjoyed our stay.

Plussat: Big pool

Plussat: The hotel is so nice, the rooms are fantastic! Friendly staff! I would definitely come back and recommend it to everyone!

Miinukset: No

Plussat: Relaxing by the pool is what i love the most . love the facilities very nice overall stay

Plussat: The view and the rooms!!pool...

Plussat: New property. The first time I started went so well I had to stay again

Miinukset: Nothing, the property was great

Plussat: This is a very nice hotel and convenient to all type of shopping and restaurants

Plussat: The room and hotel were very clean. It was very close to many restaurants and shops and the 202 and 101 loops. Having the couch was nice and the little table and desk were handy.

Plussat: The friendly employees.

Miinukset: limited hours of dining

Plussat: Clean, and the staff was great

Miinukset: Clean and convenient to get to immunity

Plussat: Great hotel

Miinukset: Not really

Plussat: Bourgeois facility, quiet, immaculate and beautiful would stay there again no doubt!

Miinukset: Slightly pricy and the bed could’ve been more comfortable for our taste but nothing that would prevent us from staying there again!

Plussat: Location/ on Indian reservation, so isolated, amazing desert/mountain view, wonderful karma, music playing is so calming

Miinukset: Room's feel dated. 70's feel. But beds are great. Had great view from patio that I wasn't expecting.

Plussat: We have stayed before the last time we had to cancel for an unexpected illness and the accommodated is

Plussat: The grounds, facilities, staff, and rooms were excellent. We loved the walking trail and the pools.

Miinukset: The price was rather high and the bar closed early. It was also a bit far from everything.

Miinukset: pillows

Plussat: It was very quiet

Plussat: Decor, location and the staff were all outstanding.

Miinukset: Really liked everything. Only one small minor issue.....didn't care for the pillows. Not very comfortable and we were surprised because everything else met or exceeded our expectations

Plussat: The resort was kid & family friendly. Very clean with friendly staff.

Plussat: Atmosphere

Miinukset: Food selection

Plussat: Not alot.The only thing I enjoyed was the pool. The room was ok, liked the large bathtub.

Miinukset: The service was horrible, the food at the restaurant was cold once we got it and overpriced. We tried to order room service and they were out of things we wanted, again overpriced! We had to pay $25 for an hour of tennis after paying over $200 a night to stay there. We were isolated with no car and forced to eat there. A shuttle to the airport cost $50. I would not recommend this place to anyone. P.S. this is the only negative review I have ever written.

Plussat: The precautions they took for the covid, the kickback beverages, the amazing staff. We enjoyed our stay.

Miinukset: N/A

Plussat: food was ok.

Miinukset: Long line to get food since was not self serve

Plussat: The hotel was pet friendly and the lady at the front desk was welcoming to my kitties. There was also a nice hot breakfast in the morning.

Miinukset: Nope

Plussat: Awesome staff, everyone is very friendly. Rooms are clean.

Plussat: Everything

Plussat: Nice rooms, polite staff, great perks for gueasts.

Plussat: Traveling through Arizona we always stay here. Its sparkling clean, quiet, beds are very comfortable.

Plussat: the gal at the front desk is wonderful. She is definitely an asset to making this a wonderful experience. The hotel was clean, the bed was very comfortable. The breakfast & dinner were very tasty. A very good experience overall.

Miinukset: Nothing, everything was great!

Plussat: The staff was friendly.

Miinukset: The room was filthy. Had not been cleaned! Tub had hair in it and the closet had black wet moldy towels. And there was clothes in the drawers. Beds were extremely hard. Breakfast wasn’t as described.

Plussat: Th ed complimentary dinner and breakfast!

Miinukset: I loved eve everything!

Plussat: The hot breakfast was good. The staff were friendly

Miinukset: Room was filthy. Moldy wet towels in the closet. Bathroom tub had hair in it

Plussat: Drinks

Plussat: Cleanliness. Location

Plussat: Nice people.

Miinukset: Our first room was not made up. Our second room had sticky urine on the floor. It was disgusting to wake up in the middle of the night and step in it. I had to wash my feet and the floor at 3am!

Plussat: No Breakfast Served

Plussat: It was quiet, near to my son's house, good air conditioning.

Miinukset: No breakfast, but understand it's because of covid 19.

Plussat: Amenities and accessibility

Miinukset: The bathroom tile would move.

Plussat: Nice big room plus very cold A/C

Miinukset: There was nothing I didn’t like but wish the pool was open

Miinukset: Broken tiles in bathroom and moved when you walked on them, stubbed toes on tiles sticking up. Bugs in bathroom and tub. Hallways smell moldy and stale. Double charged us from when we booked hotel and then when we checked in.

Plussat: price was ok

Miinukset: hotel charged $3 surcharge even though it was not advertised and I did not agree to it when booking reservation. Also no breakfast was served even though it was advertised as free breakfast included.

Plussat: Front desk was wonderful.

Miinukset: Pool closed.

Plussat: The staff was friendly and helpful

Miinukset: Actually, the stay went quite well

Miinukset: THEY DID NOT CLEAN OUR ROOM ON SUNDAY WHEN THEY DID THEY DID NOT CLEAN THE TUB AND SINK AND DID NOT REPLACE TOWELS

Plussat: The air conditioner work really well having the refrigerator in the room was awesome as well as a microwave the location was good

Miinukset: The room wasn't very clean there was paint chipped all over my bedroom there is no towels in my room there is no ice and ice is on the second floor

Plussat: The staff

Miinukset: The room, the bed, the lack of cleaning services, expected upon request. Lack of toilet paper ,had to keep asking for it.

Plussat: What a wonderful experience we had at this resort. Great location, excellent customer service, room service was fast and friendly, facilities were immaculate. The room was very clean, comfortable and as described and shown in photos. The resort grounds were kept beautifully. It was quiet, peaceful and relaxing. Lots of shops nearby and restaurants as well as restaurant and bar on resort property.

Miinukset: Nothing! We enjoyed every bit of our stay.

Plussat: Great location

Miinukset: Slow elevator

Plussat: The staff is fantastic. Great pool.

Plussat: Everything

Plussat: Great location..Nice staff..

Miinukset: No gift shop..needed to get something in a hurry and to go walk downtown at last minute.

Plussat: Location was great

Miinukset: some maintenance deficiencies

Miinukset: The pool was closed on one of the days we stayed. We had small kids, and they were bummed they couldn't swim. The pool was closed because they put chemicals in it.

Plussat: I travelled alone and I felt completely safe.

Miinukset: One elevator was not working--and the other elevator wasn't great.

Plussat: Clean and quiet

Miinukset: They sold out of my reserved room choice.

Miinukset: My booking.com reservation was never sent to the property. Luckily they were not booked and I was able to book right at the property.

Plussat: the lobby smells good, staff is super friendly and nice, location is amazing close to many restaurants and stores, good sized pool, clean

Miinukset: outdated! Needs some major room and pool upgrades. The tiles in the pool were chipped off. The hotel room had massive crack in the ceiling and the bath tub had a hole around the emergency drain. Definitely, upgrade is necessary.

Plussat: Room was nice and clean!

Miinukset: Only one vending machine on bottom floor that didn't work half the time,wish roomservice was open later!

Miinukset: In addition to the usual taxes, we were charged a hotel 'resort' fee that was explained as for water and 'free parking'-when there is a charge for parking, it is no longer 'free'.

Plussat: The cleanliness and the comfortable beds.

Miinukset: N/A

Plussat: Location is good.

Plussat: I like the locked front door for added security. The house keeping supply table was very thoughtful and the trash can in the hallway was very practical.

Miinukset: The AC didn’t work the second night.

Plussat: Very clean and quiet

Miinukset: No

Plussat: Nothing

Miinukset: Bed bugs, bugs, hair on floor in bathroom and towels. Rude service by operations manager and no help from Marriott customer service

Plussat: The location

Miinukset: The clean up people were lazy and a little rude. We had a cover that had something red on it on the first day and when we asked for it to be changed after the second day the cleanup person acted like they had an attitude. The desk people were very nice.

Plussat: Great room setup - actually a suite which was "classic contempary" - very cleancut. Bathroom was fine - love that mirror !

Miinukset: Bed was a bit hard... and our room was by parking lot with some noisy persons outside much of the night.

Plussat: Super well placed and white af ;) would definitely recommend to friends and fellow DJs peace, love, happy 2020

Plussat: The size of the room was great for the price.

Miinukset: The room wasn't as clean as it could have been. There were pieces of garage throughout the room, not vacuumed very well. The walls had something on them in the bathroom. The staff seemed to be inconvenienced when asking for help. Cigarette smoke smell in the halls and a person squatting in the stairwell.

Plussat: Clean

Miinukset: Location

Plussat: Modern style. Room layout and size. Nice sofa, 2 tv's. Space for luggage and place to put personal items upon entrance. For a complimentary breakfast, the food was better than most other hotels we have visited. Good location near the Chandler Mall.

Miinukset: Somewhat busy corner (if you are a light sleeper try to get a room off of the street). The shower had several hairs in it that did not come from us. The bathroom door had accumulated hair and dust on the inside ledge and the sink counter space is limited

Plussat: Everything! Breakfast was phenomenal!

Miinukset: Not one thing!

Plussat: Location was near a great variety of restaurants. Staff was great!!! The room was exceptionally clean. We did not get a chance to take a dip in the pool. It looked well kept, will try it out next time we are in town

Plussat: Clean and nice rooms

Miinukset: I'm used to getting free breakfast with rooms...however my 2 day stay 4 guest 2 adults 2 kids ...the receiptionest informed me that wasn't included our itinerary...but upon her observation of having the two kids she did include one breakfast day for the 4 of us ...very nice touch.,..and I might add the food was 5 star ...we did eat both morning s at the Hotel...Thank You so much...

Plussat: The bed was super super comfortable!!!!! We travel a lot a visit a lot of hotels and it's rare to find a comfortable matress, but this one was great!!! The staff were lovely and everything was super clean. Great place to stay!

Miinukset: The sofa bed wasn't that comfortable. We were planning on having out 9 month old sleep on that, but it was comfortable so she ended up sleeping in bed with us.

Plussat: I travel alot with my job and I stay at alot of hotels and this location did a AWESOME JOB !!

Plussat: The little shop where you can buy essentials

Miinukset: The prices of the items in shop

Plussat: The location and the pool area were beautiful.

Miinukset: The fact that there was plenty of availability and they put us right next to other people and the walls were very thin. They also have a Starbucks that wasn’t open because of the virus but they had the pool open.

Plussat: Super friendly staff, beautiful facility and great breakfast. We think the sheets in one of the beds more than likely wasn't changed.

Miinukset: It was great

Plussat: The rooms were very clean, and the bed was super comfy. The hotel was a great choice overall, and close to alot of restaurants and shops.

Plussat: Staff was exceptional, very helpful

Plussat: I’m a younger guest and the reception staff still treated me with equal respect as if I was an older adult.

Plussat: This has a bed room

Miinukset: Everything is good with the hotel

Plussat: Rooms were clean and comfortable. Beds soft and lots of pillows. Hotel was quiet. Located close to restaurants, shops and freeways.

Miinukset: Nothing comes to mind.

Plussat: This hotel was a comfortable stay, bed was soft, linens and towels were white. Rooms were cozy and clean. This hotel is a great place to go relax and sleep. Will be returning sometime in the near future.

Miinukset: The hairdryer was broken was the only thing I didn't like.

Plussat: Location

Miinukset: Walls are very thin. Details of room were dusty, mirrors not cleaned. Shower needed attention on floors

Plussat: Everything else appeared clean and the beds were very comfortable. A/C worked great. Staff was friendly and efficient.Hotel was quiet due to Covid-19.

Miinukset: Bath tub was the only slight issue. Could have been a little cleaner, but not a big deal and understandable due to Covid-19. Small staff running both sides of the hotel.

Plussat: Rob at check in was totally awesome when we spoke with him by phone before checking in and in person at our check in!!!!!

Miinukset: We wanted to extend our stay, however because of Spring Break/Spring Training, our rates would have doubled.

Plussat: It may just be the due to the current times that my experience was sub-par but it looks like the hotel has a lot of potential

Miinukset: Shower was dirty with black mold and amenities were missing (e.g. coffee looked like it had not been restocked since previous guess) and wifi was sketchy. I wanted to like it, i'll just assume my bad experience was due to the current covid situation.

Miinukset: I didn’t care for the location. Set in a Desolate cement lot. While close drive to many facilities. No curb appeal AT ALL!!

Plussat:  

Miinukset:  

Plussat: clean

Miinukset: nothing

Plussat: Comfortable bed, clean room.

Miinukset: Their was a issue with the toliet not being clean. I believe it was just the fact that the was not used for sometime because of Covid. We switched rooms and it was very clean

Plussat: Unfortunately breakfast I wasn’t able to get . However sleeping in was very comfortable I was able to enjoy it.

Miinukset: I liked the cleanness in the room and I did enjoy the view from my room being on the 6th floor

Plussat: Interior design was stylish

Miinukset: Fitness center

Plussat: Rooms were comfortable, staff is very friendly and location is in quieter area. Pool area was pretty nasty, bathroom was awful, pool was greenish the day we arrived, turned greener by the day and finally was closed off completely. We simply went to spend time by the pool and sunshine so very disappointed that we had to pack up an find a different motel. Front desk apologized for the inconvenience but offered no discount. So what started as okay ended a bit frustrating.

Plussat: Nice clean room. Pool and spa water clear and excellent!

Plussat: Location

Miinukset: There were 2 conditioners instead of a shampoo and a conditioner

Plussat: The Hotel staff was the best I ever had especially the men .Great job guys .I felt like I was the only customer they had !!!

Plussat: It was quiet, in a nice neighborhood, very clean

Miinukset: N/A

Miinukset: No complimentary breakfast

Plussat: Nothing!

Miinukset: Everything

Plussat: It was very clean and comfortable. The staff treated me and my guest nicely and professional. I look forward to my next stay.

Miinukset: No

Miinukset: We stayed 3 days. They charged my card when I paid cash which left me in a bind. The Clark was extremely rude. There was sewer roaches. In my daughters room right next door. There was teenagers in the room right across from us who was smoking weed and my entire room smelled like marijuana all night and day. We notified Brian the night clerk which did nothing. I can guarantee all 4 of them coming in and out did not have a medical condition. I would not recommend this place to anyone.

Plussat: Quiet location. Pool was spacious and clean.

Miinukset: Expensive breakfast.

Plussat: Very clean, the staff was incredibly nice, and it was a very safe neighborhood

Plussat: Quiet and comfortable

Miinukset: The pool was closed but for good reason. I was just looking forward to hanging by the pool.

Plussat: The staff was friendly

Miinukset: Its like all other Arizona hotels. Total lack of maintenance and lack of attention to detail. Couch is broken, coffee table has cigarette burns on it, light bulbs burned out, security door locks don't work, BBQ completely rusted out, cabinets needs replacing, etc. Its too bad because when built new this was a nice place. I dont understand why all of the Arizona hotels have such poor maintenance? Also - No HD movie channels and Internet is not reliable.

Plussat: The price and It was close to the casino

Miinukset: One of the workers made a comment saying that I Could get a refund and go somewhere else because I was questioning about the hundred dollar deposit

Plussat: Pool was closed. Room and not clean well . And the website was told us about things that was closed to the hotel when we checked in .

Miinukset: Food and the pool and room

Plussat: I loved Leslie at the front desk she's awesome!!!

Plussat: The overall experience

Plussat: Size of room and that it had kitchen and bath tub

Miinukset: Cracked floors, messed up countertop, puke in hallway

Plussat: I was

Miinukset: Forced to pay a deposit that still has not been returned to me

Plussat: Staff very helpful and kind. Room was great clean and convenient and confortable love love this place will always stay here if a room is available Thank you guys

Miinukset: Nothing

Plussat: Bedroom was grwat

Miinukset: Pool and hot tub were very filthy

Plussat: Every thing else is great

Miinukset: The only thing i dont like is there is only 1 working washer and towles and toilet paper is hard to get daily.

Plussat: The only thing that I liked about the room was that it has a kitchen and a sofa bed.

Miinukset: Did not like that it didn't have breakfast when they mention that they serve breakfast the hall way rug.has lots stains and smelled bad.

Plussat: All around I had a splendid stay. Staff was exceptionally courteous & professional.

Miinukset: N/A

Plussat: Very pleased with my stay

Plussat: I like the location and layout of the room.

Miinukset: Nothing to dislike.

Plussat: The atmosphere is welcoming to guests.

Miinukset: My heater made a screeching noise all night long.

Plussat: Great location

Miinukset: No

Plussat: Very clean and spacious. Staff was helpful and friendly.

Miinukset: Walls were thin. We could hear everything. It wasn't so bad that I wouldn't stay here aging though.

Plussat: Arrived late and left early so we didn't get the full picture but was very nice and met our expectations.

Plussat: Great time

Miinukset: No hot breakfast.

Plussat: Breakfast was good. Bed is comfy

Miinukset: None

Plussat: Clean, friendly staff, comfortable beds.

Plussat: Location, free breakfast, hospitable staff.

Plussat: Awesome people great place

Plussat: Location, cleanliness and price

Miinukset: No

Plussat: What a laid back,and homie hotel. Entire staff, exceptional! At the front desk was the standout. He knew his job inside and out and shared it in a courteous matter. How accurate is their name, "Comfort Inn," and they get a 5 star overall ratin

Miinukset: COVID-19, had them handcuffed, on what they could do for the free breakfast. Still above grade.

Plussat: Convenient location great staff

Miinukset: Our room floor wasn’t leveled. Which was weird.

Plussat: Breakfast is Very nice

Miinukset: Room smelled like mildew, no hot breakfast and coffee was gross.

Plussat: The staff was very accommodating. Our A/C broke at 2 a.m. and it was expected to be 110 degrees that day. The staff was able to get us an early check in. Very friendly service desk.

Miinukset: Beds were a bit hard. The A/C was functional but didn't keep the room cold. Since we were there only for the night and it was uncomfortable it wasn't really a problem.

Plussat: Staff was Great. Front desk and Cleaners. Very helpful with information. Everyone was always Nice!

Miinukset: Maybe the one complaint I have was trying to get back to this place from the 202.

Plussat: Comfortable beds, ac and heat control

Miinukset: Neighbors I had next to me keep hitting the wall and arguing loudly

Plussat: The hotel is in a good location. The area is quite and clean. The pool was nice.

Miinukset: The bathroom faucet was very hard to turn on and off and you weren't able to adjust the flow.

Plussat: Relaxing comfort quite

Miinukset: Nothing

Plussat: Large room and shower ...

Miinukset: staff!!! Left my samsung tablet in ny room on accident..no one called to let me know and a staff member stole my tablet and the whole night shift was lying for this individual when find my device was activated by samsung it was at the hotel ..

Plussat: Location

Miinukset: We booked a 2 queen bedroom and they gave us a 1 king bedroom, when we asked for what we were offered the charged us extra for the other bedroom

Plussat: The staff was very courteous. Breakfast adequate, much the same as other places we have stayed.

Miinukset: nothing.

Plussat: Break

Miinukset: Even though breakfast was a sack lunch; it could’ve had a little bit more substance.

Miinukset: The concierge who ran my card that didn't go through treated me very unprofessional. When I called my card company I had more than enough money on my card that was being used but the car did not work at your location. This was a Sunday night so unfortunately the credit card company was closed. The next day I called the credit card company to find out there weren't any credit card transactions charged on the card itself so the decline card information that I was getting, had to be inside machine error. But the concierge made me feel as if I was trying to commit fraud or something. I've never been so embarrassed to rent a room ever.

Plussat: First time I have stayed in a home 2 suites and we really enjoyed the opportunity to have all the amenities in the kitchenette area.

Miinukset: When we first got into our room there were a few areas that were not completely clean such as the desk area and the nightstand

Plussat: Everything was great, there was nothing to not like. The staff, especially Marcy, was extremely helpful and nice! The room was clearly very clean, comfortable, and spacious, with a modern touch.

Miinukset: The only thing that was unfortunate was the hot breakfast being cancelled bc of the Covid 19 stuff going around, but that is completely understandable.

Plussat: I picked this hotel because it was across the street from Press Coffee Roasters. Awesome coffee and great avocado toast.

Miinukset: Sadly due to Covid-19 there isn't a hot breakfast (probably never in any hotel). They did provide brown bag snacks but nothing like a breakfast. Maybe add a yogurt with a spoon.

Plussat: The staff were very friendly and helpful. The room was very clean. Overall I was very pleased with the hotel. I would recommend this hotel to my friends and family.

Miinukset: The trash bins at the front door and back door of the hotel were overflowing when we arrived at the hotel on Friday late afternoon and were still overflowing when we left the next morning at 10.

Miinukset: The price is changing.

Plussat: Comfortable beds.

Miinukset: $10 fee for parking!?!?!?!!!! Small bedroom.

Plussat:  the desk was so helpful at getting us another night

Miinukset: No

Plussat: Quite clean n had a nice feel

Miinukset: The staff over charged me 3 times for my room

Plussat: Breakfast was decent. Staff was very helpful, professional and accommodating.

Miinukset: There is just so much wrong with this hotel that 255 characters isn't enough to describe it. Avoid this place until they renovate. No local shuttle.

Plussat: The Staff Chris was very welcoming and informative. As we saw the rest of the staff they were okay. But I’m sure a lot has to do with the Covid -19 issues. All in all, it wasn’t a bad experience. I’d choose Hampton Inn again!

Miinukset: Again, due to the Covid -19 and lack of staff, not being able to get fresh lining and trash removed. It wasn’t bad

Plussat: With factoring in the new normal of COVID-19 I guees my stay was ok. Staff was very nice upon check in. One of queen bed sheets had stains on it. Bathroom paint was chipping. Not a big deal really.

Miinukset: I mean its a place to sleep at night. As long as the bed sheets are clean and dont have bed bugs i really dont care.

Plussat: Room was clean. Staff very friendly and accommodating.

Miinukset: Nothing that made this a deal breaker but, the tub is slow draining and the microwave isn’t working very well.

Plussat: Friendly staff, cleaners, and adequate location for my stay.

Miinukset: An indoor pool could have been great.

Plussat: I love hikton hotels

Miinukset: I have not received my points yet that is disappointing i love my hilton rewards points

Plussat: clean/updated accessories/good breakfast

Miinukset: no

Plussat: Staff was very nice, breakfast offered was excellent!

Miinukset: Pool and jacuzzi was under maintenance and bathroom was not swept every day.

Plussat: The hotel was very clean and the staff was delightful.

Plussat: The staff were all so friendly and accommodating. The price was fair enough considering that breakfast wa sincluded.

Plussat: It was very close to everything.

Plussat: The hotel is very nice and clean.

Plussat: Location

Miinukset: Staff was very cold and acted put out when we asked for basic necessities that should’ve been in the room in the first place. Unprofessional and did not feel welcome.

Miinukset: No

Plussat: Staff and ultra modern design of the hotel.

Miinukset: Not a single complaint! Love this place!

Plussat: This place is the best. I stayed here for four days and everything was perfect! The associates did a fabulous job of making everyone feel comfortable and the rooms were beautiful.

Miinukset: Nothing

Plussat: N/a

Miinukset: It was great!

Plussat: Friendly Staff, breakfast and managers reception were nice perks.

Miinukset: The bed was not great.

Plussat: Location not far from my sister apartment in downtown clean ,peaceful convenient and easy to book

Miinukset: The reception it took long to get staff

Plussat: beautiful pool. warmest water. excellent continental breakfast. Staff very helpful and friendly.

Miinukset: Absolutely nothing. It was excellen

Plussat: Everything. Room smelled so good and was so clean

Plussat: The facility is very clean, rooms are nice and spacious. The staff is always courteous and accommodating. I really enjoy staying at the Element by Westin Chandler Fashion Center!

Miinukset: nothing as its always a great experience!

Miinukset: It was a lo g wait/line to check in. Wifi was out since a day prior. No wash clothes in room.

Plussat: Nothing

Miinukset: It took forever to check in. There where no wash clothes in room.

Plussat: there was a door in the room to the outside so you could take pets out without running into a bunch of people. (barking) parking was close to that door and it was very comfortable! thanks!

Miinukset: The bathtub was dirty and the towels were rough. It was like drying yourself with sandpaper. There was hair on BOTH beds. There was blood on one wall.

Plussat: LOCATION AND AMENITIES

Miinukset: PHONE IN ROOM DIDN'T WORK, BATHROOM SINK HAD LARGE LEAK, TOILET DIDN'T FLUSH RIGHT

Plussat: Everyone kept to themselves

Miinukset: Everything good

Plussat: Clean rooms. Lady at front desk was super sweet.

Miinukset: No elevator

Plussat: N/a

Miinukset: The place was dirty and the peoplw there would play music all night and sit on the stairs all day.. I asked for handicapped room and was put upstairs

Plussat: The room was clean and orderly. The staff was helpful.

Miinukset: There was a problem with the air conditioner freezing up but overall we stayed comfortable.

Miinukset: One of the beds had bed bugs..my roommate got chewed up..other than that it was a good area ok

Plussat: Staff

Miinukset: No breakfast, run down building, tenants smoking pot all over, no pool. Over priced for the place! Heavily ran down and way over priced for the place.

Miinukset: The pictures were nothing like the actual place it is an old run down dump

Plussat: The size of the room and the beds were comfy

Miinukset: Breakfast... but due to Covid I’m sure

Plussat: Clean and quiet. Nobody bothers you

Miinukset: the manager. My mom passed away of covid 19 during my stay. I was going to be late extending my reservation so u called and manager said I had until 12:30 pm to vacate the property

Plussat: The 2 star price and 5 star feel

Miinukset: No

Plussat: Nothing

Miinukset: Staff is nowhere to be found. I waited in the lobby with another lady for 20 minutes & No one came to the desk. We even tried calling and No one would pick up. The heater was on in my rm when I got there. Rooms are outdated & smelled musty. A very bad ex

Plussat: Close to mall

Miinukset: No daily room service , no empty of trash, pretty sure there was poop at the bottom of the pool, no hot breakfast, people left their bags of trash in the hall, and noted toilet plunger in hall the whole time we were there.

Plussat: Friendly staff, very clean, comfortable bed!

Miinukset: No

Plussat: Friendly staff. Clean, updated room with many amenities. Grab and go bags were an excellent substitution for Breakfast and was a nice touch.

Miinukset: Computer in the business room was not very user friendly. However they have free WiFi. Just unable to print a document.

Plussat: The front staff were wonderful

Miinukset: I stayed there 2night 3days and they did NOT clean my room

Plussat: Spacious rooms comfy beds

Plussat: Very clean and well staffed. I have stayed in a lot of hotels in the past 2 months and this one was the best value and overall experience.

Plussat: Hotel was super nice

Miinukset: manager. Threatened to vacate my room because I was late paying the next day when my mom passed away

Plussat: The staff was pleasant and facility was very clean with what seemed like fresh and updated decor. We really liked the large rooms with the defined sitting area. The facility, both inside and outside was very quiet during our stay.

Miinukset: No fault of the hotel but due to COVID, the traditional complimentary breakfast was not being served. We were provided with a bagged breakfast containing an apple, muffin, granola type bar and a bottle of water.

Plussat: Extremely clean and we love the access to heated pool and breakfast included

Miinukset: Nothing to say

Plussat: Very comfortable bed and very clean

Plussat: The comfortable feeling the staff gave me when i entered the lobby, and the great assistance when i asked for more towels.

Plussat: Room was clean. OK for one night if you are passing through Phoenix on Interstate but would not recommend staying for multi-nights.

Miinukset: Location was not the best next to a truck stop and right off the Interstate. Bed was not the most comfortable since it was harder than I like.

Plussat: I was able to get out of the heat while my truck was broken down.

Miinukset: My room had bed bugs.

Plussat: I like that it is right outside of Phx. I don’t like driving in Phx, so this is the perfect location to work, relax and still have great stuff around.

Miinukset: I didnt like not being able to use the exercise facility, but I get why they closed it. Other than that , it was fine.

Plussat: Good size room. Comfy bed. Small, typical hotel pool but I used it and was glad it was there.

Miinukset: Clean enough but not sparkling. Inconsistent housekeeping. Eg. Empty Kleenex box not replaced. Toilet paper was running very low but not replaced until virtually none left (luckily we didn’t completely run out).

Plussat: Breakfast area and hotel was very clean. Staff was excellent. The hotel is very close to a freeway and very quiet. Love the indoor pool.

Plussat: I had asked 3 times for a remote to my TV. I was also charged $25 for a Gatorade by accident and they still have not credited my card

Miinukset: I don't like being lied to and as very nicely understanding that it was a mistake regarding my drink but still no action to rectify the matter

Plussat: It was very close to the venue

Miinukset: What I didn’t like was that the first night we arrived we had to be moved around three times since the first room wasn’t cleaned than the second room was missing a mattress in the pullout bed and than finally the third one had us walking all the way up on the 3rd floor after a long 6 hour drive we just wanted to get in bed and sleep

Plussat: Everyone was so nice and helpful. Spacious rooms and really clean environment.

Miinukset: N/A

Plussat: Check in was great. Very kind cordial young man at the front desk. Breakfast was good. Lots of choices and personalized just for me.

Miinukset: Everything was great.

Plussat: Staff was very friendly and accommodating...location is excellent!!

Plussat: Outstanding staff and excellent room thanks so much.

Plussat: Good location, a short drive away from Chandler Mall and the freeways. Lobby looked nice.

Miinukset: The floor smelled musty in the hallways, but the room itself was nice.

Plussat: Rooms were clean and quiet. Staff was very friendly!

Plussat: The desk staff were inviting and friendly. The bar tender was great. The cleanliness of the room and property. The location close to a mall and access to the 101 Expressway.

Miinukset: No refrigerator in our room and being assigned to a handicap accessible room. However, those don't disqualify the better things about the hotel.

Plussat: The staff was very friendly and helpful plus loved the shettle that can take you any location within 5 miles plus the food was great too.. I would recommend this hotel to all..

Miinukset: There was no a bell person to get your luggage to and from the rooms it's was hard to do it yourself..

Plussat: bed super comfortable + appreciated the free starbucks breakfast vouchers

Miinukset: room temp thermometers

Plussat: Location, room and staff

Miinukset: N/A

Plussat: Great staff! The room was very quiet even though we were close to the elevator. Short drive or longer walk to Chandler Fashion mall with lots of restaurants and shopping

Miinukset: North side view of the tank farm across the street.

Plussat: the room was not that clean on arrival. hairs in sink and shower. we never once got maid service (3 night stay) The food at the restaurant was not good. We both had the swordfish and it tasted and smelled not right. The staff we met were very nice, polite and helpful.

Plussat: Staff, location

Miinukset: One of my family complained about the noise coming from the plant next door

Plussat: The people that works there are very professional and very nice specially at the restaurant. We are very pleased. Thank you..