Hotellit lähellä Phoenix Sky Harborin kansainvälinen lentoasema

Plussat: Need to get better coffee! Otherwise, not bad for a free breakfast.

Miinukset: The coffee!!!!!!!!!! (Can’t get a decent cup of coffee at ANY hotel we go to... better coffee than the rest would probably actually make more People choose your hotel over others.

Plussat: Aside from the welcoming and accommodating staff interactions it was the little touches ... like the popcorn and the generous drink allowance at kickback . We had a great experience and would recommend Drury Inn to to anyone staying in the Phoenix area.

Miinukset: The only thing we found curious was the lack of a sink in the living area where the little fridge was. But we supposed it was a space issue ...

Plussat: Great staff. Great food. Overall, very good value.

Miinukset: Needs a little updating.

Plussat: The room was large and the breakfast was great.

Miinukset: No. It’s a Drury inn they are fantastic

Plussat: Clean and bright rooms!

Miinukset: The lighting in the dining area was dim

Plussat: Free food and drink in the evening was great.

Plussat: Location and parking

Miinukset: Not super clean. Only one entrance to/from. Pool closed at 10. No restaurant, very limited food/drink after 10 pm

Plussat: The rooms were clean and breakfast was great!

Miinukset: Nothing

Plussat: The kickback they offered every night was really nice.

Plussat: Loved the pillows!

Miinukset: There were a couple issues in the bathroom, but when I told the guy at the front desk, he seemed genuinely concerned and was going to address it before renting to someone else.

Plussat: Very quiet, clean, friendly people, shuttle very punctual, accommodating when flight was late and didn't get in until midnight.

Miinukset: Need restaurant and bar. Need lotion in rooms and able to get toiletries without extra charge when luggage doesn't show up.

Plussat: Everything. The staff is amazing. Hotel employee gave us a really great room when we asked for a different one. Only hotel chain where you see the managers working and greeting guests. Love the kickback and free drinks.

Miinukset: Wish they had liquid coffee creamer. I don't like powdered.

Plussat: decor, rooms, cleaniness, atmosphere

Miinukset: To make a copy of a document in the business center, it cost $8.95 to use the computer and then 65 cents per page. Other hotels it is free.

Plussat: Freshly renovated large room with nice big bathroom and a great view. Staff throughout were absolutely terrific and we also enjoyed our meals in the bar at night and the breakfast in the restaurant

Plussat: Location to the airport.

Miinukset: I paid for my room on Kayak when I booked the riom. When I arrived the girl at the desk told me there was no way I paid online. I was ready to leave and she caught me and said she received payment thru Kayak. Then she sill tcharged my credit card. It is now 10 days later and still they have not refunded my money for the second charge and have never even offered a discount or anything for their mistake.

Plussat: My room was very, and comfortable.

Miinukset: The hotel was not in walking distance to restaurants.

Plussat: Cost

Miinukset: Dead bolt did not work, tub did not drain, no refrigerator, thermostat did not work, room service did not answer and call to front desk about room service was never returned.

Plussat: Had a flodded sink in my room as soon as I walked in despite everything else being perfect. Went to ask to be transfered rooms and was helped quickly and promptly. Employees were very kind.

Plussat: Spacious and beautifully decorated.

Miinukset: It was too cold for me. Lower AC would have been better

Miinukset: Salmon meal was not good!

Plussat: It was beautiful.

Plussat: it was clean and comfy staff went out of their was to make us happy one of the best hotel stays ever.

Miinukset: not one thing it was fantastic

Plussat: Close to airport. Was able to return Hertz rental car to the hotel. Free shuttle to airport every half hour.

Miinukset: Nothing

Plussat: The room was well placed next to the pool

Miinukset: When room service cleaned my room, they didnt give me any towels... all the smokers smoked next to the pool and off their patios so we could smell smoke all the time

Plussat: The bed is surreally comfortable. Great location as it’s very close to airport, and a free shuttle is provided.

Miinukset: The front desk is a bit cold - didn’t even say the room number.....The hotel interior looks outdated.

Plussat: Very near the airport, the hotel has its own restaurant

Miinukset: A little bit old

Plussat: The location was great very convenient to everything

Plussat: Clean and comfortable with close proximity to the airport. Very efficient shuttle service.

Miinukset: Nothing.

Plussat: Breakfast buffet at the restaurant was open from 6am and they let us take away food as we had to rush to the airport. We had some issues with the room, but the staff quickly took care of it.

Miinukset: We booked a room on the Executive Floor. However, although the description mentioned there was a sofa bed, there was no sofa bed in the room and we had to move to a lower floor. Plus, the room was not 784 square feet as stated, but much smaller - maybe half the size. The description also failed to mention the breakfast buffet on the Executive Floor was closed on the weekends. The airplane noise was quite loud and annoying.

Plussat: Clean, friendly staff, great food, superb venue for seminars.

Miinukset: I liked everything about my stay.

Plussat: Everything

Miinukset: No

Plussat: Friendly staff, good room service, pool and pool area well maintained.

Miinukset: Bathroom was a little out dated, toilet rocked when you sat on it.

Plussat: Good breakfast. Wonderful staff! Perfect location & 24/7 shuttle.

Plussat: chic but not overpriced

Plussat: Clean

Miinukset: Room was right next to the staircase and people were using it constantly

Plussat: Great location. Light rail stop is right there and very convenient. Staff was very friendly

Miinukset: Rooms facing airport are noisy early mornings due to train horns.

Plussat: The room was nice and dark.

Plussat: rooms were unique and user friendly and on trend with decor

Miinukset: Food was not good the original breakfast bowl. I took one bite and threw it away.

Plussat: The hotel room was bigger than expected and the lobby was nice. The bed was very comfortable.

Miinukset: There were some very loud noises in the middle of the night and they lasted until early in the morning. The bathroom had some mold and the sink had a smell in the drain.

Plussat: Breakfast bowl of fruit and granola was very good.

Miinukset: Hotel was not as clean. A little run down

Plussat: The room was great. It was spacious, decorated super cute, black out blinds, clean. The beds were so comfortable. The lobby had a cute bar area and live music was super nice!

Miinukset: There was nothing I did not like.

Plussat: Clean, comfortable room. Friendly staff. No hassle at check in (we made our reservation as we were leaving the airport after we just landed) or at checkout. Bartender, Gabe, is an awesome young man! Had a blast at the bar.

Miinukset: Kind of hard to find the entryway.

Plussat: Absolutely LOVED our room, the hotel itself is beautiful and worth every penny! We slept incredibly comfortable and had no issues on our stay! They had security every night and staff is beyond impeccable!

Miinukset: No extra drawers or closet for the smaller suites but we made it work and in the end it doesn't even matter! Just a girl complaining about not having the extra space to store her over the top packing.

Plussat: Surprisingly quiet even being on the 2nd floor. Bed was comfortable.

Miinukset: Shades did not darken the room, too much light came through in the morning. They were allowing glass around pool, very dangerous. Couldn't have just a light in the toilet/shower area.

Plussat: Hotel was nice and clean and the staff were friendly

Miinukset: That the shower door didn't lock and I didn't have any coffee in my room

Plussat: It's hard to beat the breakfast here. It's complimentary and fresh and complete

Miinukset: I can't imagine

Plussat: All of it

Miinukset: Bacon a little under cooked.

Plussat: Clean, large room.

Miinukset: Shuttle from airport was a 30 min wait after calling.

Plussat: Linens and beds were very comfortable

Plussat: close proximity to airport

Miinukset: YES!The luggage carts are AWFUL!!The wheels ended up getting stuck in the space (elevator shaft)going into the elevator and my husband strained himself trying to get it lifted up out of it with all our luggage on it. Also turned over in lobby. Get rid of!

Plussat: Close to the airport

Plussat: The location was perfect for my travels throughout the city.

Miinukset: N/A

Miinukset: Checkin was a little disappointing.

Plussat: Conveniently located close to Sky Harbor airport & free airport shuttle. The shuttle driver was really nice.

Miinukset: The customer service was lacking with regard to the front desk. The guy that checked us in could barely rip his eyes away from the TV to do so and acted as though we were interrupting something. We were never greeted as we entered the hotel by the front desk staff as we usually have been in other hotels, and when checking out the lady didn’t ever ask how our stay was etc. Also, we booked a King room with a wet bar and got queen double with no bar. When I called down to the front desk and said we didn’t get the room we booked he told us that since we made the booking through booking.com we were only guaranteed the room if one was available. I looked through everything related to the booking and nowhere does it say that. The room had a weird smell to it - kind of musty and there were tiles in the bathroom that were not secured well to the floor and this were set higher in some areas and not flush with the other tiles so I hurt the bottom of my foot on one of the corners on our first night.

Plussat: It was a nice clean big room and it was relatively quiet. The free breakfast had a nice variety of cold and warm foods, and fruits and juices.

Miinukset: The the 3rd floor carpet in the hallway appeared to buckle/ripple in several places; it could potentially be a safety issue.

Plussat: The young lady at the check-in-desk was most helpful and respectful. She could not have been more delightful. Plus the next morning we had an early flight and she was still working and just as cheerful and helpful,

Miinukset: Needs some updating and deep cleaning.

Plussat: Staff helpfulness

Miinukset: Room was not clean, bed skirt had 13 inch tip and was hanging down in the floor, wall paper in bathroom was coming off wall, dark material splattered on bathroom wall near toilet. Never stay here

Plussat: Always clean with professional staff

Plussat: Hotel employee at the front desk was absolutely exceptional

Plussat: Nice suite for the price. Pleasant and efficient staff. Enjoyed the stay.

Plussat: The room was spacious and staff were friendly.

Miinukset: We got a 7am wake up call at 5am— and not a wake up call at 7am. Good thing I couldn’t get back to sleep... restaurant staff helpful—but my gluten free salad arrived with croutons and the potatoes arrived cool, not hot. Replaced when I asked—but I shouldn’t have had to.

Plussat: Room was clean and the staff were for the most part helpful.

Miinukset: Claimed to be 1.7 miles from the airport but were really 4,7 miles from the terminals (while not a big deal it is misleading). I gather you measure to the edge of the property but guests want to know distance to the terminal.

Plussat: Location

Miinukset: Overpriced Checking in

Plussat: Lobby was clean and decorated nicely. It also smelled greatQ

Miinukset: The front desk attendant did not great us on arrival. She was on the phone with customers, I think. However, with some basic etiquette she could have been more effective. Upon checkout we got the same treatment from the young man at the desk.

Plussat: Location was good. Easy access to the interstate. Clean room. Nice Staff.

Plussat: The layout of the room

Plussat: Nice woman at front desk, convenient location

Miinukset: HORRIBLE room. Paper-thin walls & ceiling, next to constantly slamming door to outside, windows faced front parking lot, no option for 2 beds as we were led to believe we could have, & bad layout for us since room was configured for disabled guests.

Plussat: Great value. Clean, convient, room service was a nice touch!!

Plussat: It was very clean

Miinukset: I didn't like how we ended up in a handicapped room right next to the door to go out to the parking lot. Could not sleep

Plussat: We loved Watching The PLanes!

Miinukset: Nothing!

Plussat: good- bed, breakfast, pool, staff.

Miinukset: location, however, this was personal, I would rather be in the city, but this was very convenient for the airport.

Plussat: Chocolate chip cookies still very good. Front desk staff very nice and informative.

Miinukset: The breakfast items were OK. Nothing to write home about re: taste. Have been in other DoubleTrees where the breakfast selections were very good.

Plussat: The staff was very friendly and attending to my needs. The rooms were very clean and decorated sufficiently well. Although there weren't many restaurants around for dinner, their own BRIX was a good option to dine.

Miinukset: There isn't not much around, I chose this location to be close to the airport though.

Plussat: Very clean, quiet, well designed & functioning hotel. Larger than average refrigerator in kitchen, very spacious hangout space in the room with pullout couch. Really great quality breakfast.

Miinukset: Had to wait just a minute or two if you came to breakfast within 30 min of closing. Could have had more space in breakfast buffet line to pop in and grab something, food close together.

Plussat: We didn’t eat there

Miinukset: It was a little pricey!!

Miinukset: The staff were kind of rude at times

Plussat: Bed was comfortable.

Miinukset: The room we stayed in was great looking and feeling but, looked as it seeped up, not enough towels, showering room was not clean for the $200.00 that I paid, it was dusty. Again for the price I paid.

Miinukset: They were so book so we couldn’t check in till after dark so really didn’t see much and let on a flight next morning

Plussat: Rooms and breakfast

Miinukset: No

Plussat: Proximity to the airport

Miinukset: The outside elevator

Plussat: Breakfast was very good.

Plussat: cleanliness and convenience

Miinukset: No

Plussat: Shuttle service, cleanliness, & adequate room for all your needs in a short stay

Plussat: Pool and location.

Plussat: It was near the airport and had a very prompt shuttle service. Breakfast was also excellent!

Miinukset: Very trivial point, but rooms were a bit smaller than normal.

Plussat: Convenient to airport. Great breakfast! Comfortable bed and great water pressure in shower.

Plussat: Great price for the location. Great value on the long term parking option. Shuttle runs 24 hours.

Miinukset: No complaints

Plussat: Quiet

Miinukset: In the main lobby the white couch VERY DIRTY AND STAINED. Surprised the couch is even there in that condition. The pool is also stained all over. No one was swimming in it, but us until we noticed how the water tasted when accidentally in mouth.

Plussat: Price.

Miinukset: The bathroom tub was clogged n there was a cockroach in the breakfast table

Plussat: Nice,big clean room with a nice sized bed.

Plussat: Easy to find. Good price. Close to airport

Miinukset: A little bit loud. At check-in, the new trainee probably could have used some assistance.

Plussat: Very clean and comfy bed. Was very close to airport.

Miinukset: The advertisement doesn't tell you that the restaurant is not actually in the hotel but next door at another hotel. But it was close enough and shouldn't affect your decision to book.

Plussat: I LOVED everything about this hotel.

Miinukset: There really was no negative feedback. I would have liked it to be a little more north because of location of family

Plussat: Location and price

Miinukset: Same concept as a Hyatt Place, but looks and feels much cheaper in quality. For the same price, a Hyatt Place is nicer.

Plussat: First time visitor to Phoenix's area. The shuttle drivers were friendly, accommodating, giving good insight into the area. They are definitely deserving of a good tip. Didn't spend a lot of time in the hotel since I was out most of the day; however, the time spent was quite, relaxing, and comfortable.

Plussat: Close to RnR Half Marathon. They had a shuttle that dropped us off near the race start which is great. Bed was very comfy and pillows were soft.

Miinukset: I stay here every January and it is getting run down. The toilet seat in my room had several areas similar to gashes. It needs some sprucing up, new paint and such. Parkin lot lines were redone although Ii am not sure for what type of cars because all the midsize SUVs/trucks (including mine) had to squeeze in and risk getting dinged,

Plussat: Spacious room, quiet, good breakfast

Miinukset: Light over bar didn’t work, even after it was fixed. Amenities—bathroom—were TINY!!

Plussat: We were welcomed with a smile by a very kind lady . She ensured that we would have a great stay by informing us about the hotel and the location itself. Hotel employee was the nicest lady we have ever met and she truly made our experience great.

Miinukset: The only thing we did not like about the hotel were the beds. They were excessively soft and prevented us from getting a comfortable rest. We prefer semi-firm beds.

Plussat: Central to airport and getting around. Breakfast was nice for being included

Miinukset: The fan AC in bedroom was too loud. Not walking distance to anything

Plussat: quiet, clean and friendly staff

Miinukset: There are no restaurants within walking distance, but there are scooters for rent and mill ave. is just a short drive.

Plussat: Central location. Staff very friendly. Nice clean room Lady that took care of breakfast was very good.

Miinukset: Very good breakfast but area too small. Food in 3 close-by locations that we figured out by the 3rd day.

Miinukset: The lack of knowledge the front desk had and that they dont believe in true customer service

Plussat: Large, clean room. Great pricing & location between PHX and Tempe.

Plussat: Great breakfast. Never heard planes even though it’s near the airport. Nice comfortable rooms and Ed.

Miinukset: If you want to sleep in, this hotel is not the place to stay because the airplanes start flights early and definitely can be heard.

Plussat: Great staff at check in. Super friendly even though it was super busy, due to flight cancellations and it was after midnight. When he saw how tall we were, he upgraded us to queen size rooms.

Miinukset: Our rooms were not very clean.

Plussat: Staff and food for a wonderful

Miinukset: Room 517 in the bathroom when we turn the water on in the bathtub has a rusty color for a couple minutes and then it turns into Clearwater. Please have maintenance look at it.

Plussat: Procio to the airport.

Miinukset: We waited for quite a while for the courtesy shuttle. It was 108 degrees. We finally called the hotel only to be told the shuttle was on demand. Very poor service. No where on our reservation information norvatvyhecsirpott was this information available.

Plussat: The location was excellent if you are flying in or out of Phoenix. The shuttle staff was very helpful and friendly. She even offered to add a shuttle stop for our family (larger family of 6) if there wasn't enough room on her regular schedule.

Miinukset: The room wasn't as clean/maintained as well as it could have been.

Plussat: Service people very good as well as the food service and shuttle

Miinukset: Nothing

Plussat: Comfy beds. Staff was nice.

Miinukset: Has to change rooms twice due to overwhelming cleaning chemical smell. The Bistro was understaffed and was self serve. We ordered coctails twice, and they had neither. Ended up going to the neighboring Hilton (100 ft away) for food and drink. It was far nicer and around the same price.

Plussat: Nothing. It was semi clean...

Miinukset: They did not have our room available. They gave us a small handicap accessible room with two tiny beds. They were rude. They ran my card 3 times and held $180 each time, while mistakenly saying my card was declined. They ruined our trip by holding our money and hurting our backs. My husband slept on the floor. Terrible experience. Also we were promised free breakfast at booking, then told we had to pay, full price even. We were charged 10.00 for parking, on our final beill, for each night. We were charged $10 for using a Visa, which we were not warned about either. I've NEVER had these issues at any hotel, especially when using booking.com, so I can blame no one but hotel owners, down to the staff.

Plussat: Great location. Very clean and extremely friendly staff. Room & bed was very clean, comfortable and relaxing. Bar downstairs is convenient.

Miinukset: Parking fee should be displayed so guest are aware before booking. Airplane noise from the airport is somewhat annoying. It's constant all day & night.

Plussat: I like the fact that it felt like being in your own home.

Miinukset: The pool could have been cleaner

Plussat: Rooms

Miinukset: Bistro Open sooner

Plussat: Like the location, bar/lobby area

Miinukset: The bath water came out reddish orange due to all the rust and it was clear this hotel hadn't been renovated in a very long time. Not up to the standard of other Courtyard Marriotts.

Plussat: very clean and seen there was a washer and dryer for guest near the elevator not tucked away somewhere on one floor only.

Miinukset: Front desk clerk was busy on the phone for to long when I just needed to let her know I was checking out and returning the key cards.

Miinukset: The bed was very comfortable, the room air was the right temperature and was easy to adjust if not. It was clean and roomy. The only drawback is breakfast is not included and is pretty expensive for what you get in the hotel's restaurant.

Plussat: Clean room, close to airport.

Miinukset: No

Plussat: Nice room. Nicely decorated. Very contemporary. Good bed. Lobby/restaurant looked very nice, clean and modern.

Miinukset: The bed pillows are way to big and thick to be comfortable. Also the down duvet looks great but gets very warm.

Plussat: Nothing

Miinukset: Bathroom light was on all night. Maintenance would not fix. Shower handle was broken and was not fixed as well.

Miinukset: No microwave in room. Refrigerator broken in room

Plussat: Clean and great location. Price was great and hotel is nice and new looking from the renovations last year. I love that the rooms have wood laminate flooring and not carpet. The restaurant food was delicious also.

Miinukset: The heating register was loud and also there was not a fan in the bathroom.

Plussat: The rooms were perfect. Clean and modernize with great beds and large TVs. The bathroom tub was medium sized but the shower overall was good! Also enjoyed the different lighting fixtures such as reading lamps on the headboard.

Plussat: Room was nice & location and shuttle to airport great!

Miinukset: Noisey people in the hallway outside our room at 3am. I was also given wrong info about parking for several days after we checked out as Radisson reward members. Was told it was free while we flew to Mexico but turned out it was $6/day. Breakfast was expensive compared to free breakfast next door at Hampton Inn.

Plussat: Cleanliness, good bed, friendly staff, and restaurant off lobby.

Plussat: I liked that it was convenient to the airport and that it had a shuttle to the airport. The room was comfortable.

Miinukset: When I arrived at the airport and tried to call the hotel about the shuttle the phone number wouldn’t work. I tried several times and also tried texting and emailing. Luckily, when I went outside the shuttle arrived in a few minutes.

Plussat: Great stay. Thank you.

Plussat: Lady at the front desk checked me in early

Miinukset: They charge you for coffee in the lobby. It should be free

Plussat: Had dinner in lobby restaurant, food and service good, a bit pricey for simple American food but wine reasonable. Unhappy that included breakfast was very minimal- to get proper breakfast with hot food, cost is an extra $15. which is ridiculously high! Shuttle service was good.

Miinukset: When I arrived the in-room heater/AC was broken- blasting out freezing air! After waiting for very helpful maintenance man, was finally switched to a different similar room, but had to repack, etc. Disconnect with unknowledgeable Reception staff.

Plussat: Comfortable bed good television selection in room safe microwave and refrigerator.

Miinukset: Although hotel is close to airport neighborhood is sketchy.

Plussat: Clean room. Easy check in.

Miinukset: Still haven't gotten my reciept.

Plussat: The breakfast was wonderful. It far exceeded my expectations. The waiters was very attentive and made sure that you had everything you wanted for breakfast. They were so kind and attentive. They served with a smile.

Miinukset: I honestly did not find anything that I did not like at the hotel.

Miinukset: Very noisy. Rooms are very dated. No recycling. Single use items for coffee and bathrooms. Not current environmental standards

Plussat: Bed

Plussat: Comfortable bed had n ok sleep

Miinukset: The water didnt get hot enough or stayed hot the water dripping after shower the shower head or pressure was barely fair the furniture was old n crapy.

Plussat: Clean, quiet, well appointed room, comfortable bed, restaurant on premises, close to Phoenix Sky Harbor Airport.

Miinukset: No

Miinukset: We had problems with the hot water, we had to take showers with cool water. Our room was the 640 in the middle of the tower but our room was without hot water all the time.

Plussat: Room was really comfortable and beds too. Everything was clean.

Miinukset: The price of the food and breakfast are a bit expensive. Normally in other hotels they provide free breakfast and this one did not.

Plussat: Very professional staff, super comfortable bed and room, on time and again very professional driver to airport.

Miinukset: No

Plussat: Conveniently located

Miinukset: We were pleased.

Plussat: Had an amazing shower! Bed was comfortable. Staff was super friendly.

Miinukset: Breakfast not included, if you book breakfast then night before you want it you do get a discount.

Miinukset: Planes were loud overhead. But to be expected at an airport hotel. Just be aware.

Plussat: Location.

Plussat: Good bed, soft pillows, not those big, stuffed ones, a good shower and a quiet comfortable room.

Plussat: The front desk staff was very courteous and accommodating. They made me feel welcomed from check in to check out.

Miinukset: No change rooms or showers by gym or pool.

Plussat: Location is good for airport and ASU

Miinukset: Hot tub was 'broken' throughout our whole stay. Would have selected another hotel if we had known this. Asked for a room away from elevator and ice machine due to noise, and was put next to a storage room that was noisy starting early in the morning.

Plussat: Great breakfast bar nice staff!!

Miinukset: I prefer the rooms with glass shower doors and not curtains can’t take a long shower without water getting on the floor.

Plussat: Great place to crash for the night. Friendly staff, very attentive. Breakfast buffet was delicious.

Plussat: The personable service all the staff displayed to us. The front desk, shuttle, bar, restaurant! All was exemplary service.

Plussat: Room was nice & appreciated the shuttle bus to the airport at 4 am

Plussat: Spacious rooms and exceptionally clean.

Plussat: Room was clean with comfortable bed. Very good breakfast

Miinukset: .There was a lot of yelling outside our door about 10:30PM but it only lasted several minutes. Next morning,I noticed quite a few teenage boys, probably a sports team. The breakfast area was way to small to handle the traffic.

Plussat: Wonderful staff, the free breakfast was good!

Miinukset: It was very noisy from the jet noise but I guess that's to be expected.

Plussat: Location was next to airport

Miinukset: room was supposed to be non-smoking, but smelled like cigarettes asked to be relocated and front desk said this is the room i requested through 3rd party and she could not move us

Plussat: It was average hotel.

Miinukset: Too expensive

Plussat: CLOSE TO AIRPORT WITH A NICE SHUTTLE. FRONT DESK EMPLOYEE NICE.

Miinukset: was not as clean as normal

Plussat: convenient, clean, comfortable

Plussat: Comfortable beds

Miinukset: No

Plussat: Suite is good, clean and full kitchen is helpful for family. They have HBO too.

Plussat: Staff was very nice & pleasant. We received rides to some of the area restaurants and the drivers were very kind.

Miinukset: Breakfast room area was small & cramped. Carpet in the elevator was dirty and the carpet in the room had bad smell.

Miinukset: An older, past its prime mattress was an issue.

Plussat: Friendly staff always happy

Plussat: Easy access

Miinukset: Nope

Plussat: Clean room. Complementary valet parking.

Plussat: Complimentary valet parking is awesome. The employees were very nice. Heated pool and hot tub were awesome

Miinukset: Older hotel, hallways have a smoky/mildew smell to them and are very dark.

Plussat: Nothing

Miinukset: Rooms were extremely basic and had a unsettling smell. Did not resemble a 4 star hotel

Plussat: Price was right

Miinukset: It was dirty and smelled. It's far from a 4 star hotel.

Plussat: The food

Miinukset: My sheets were dirty upon arrival

Plussat: Friendly staff

Miinukset: Very outdated. Carpet in room appeared to be newer. And one sofa chair appeared new. Leather desk chair was a disgrace- ripped and stuffing coming out. Bathroom badly needed updating. Bed was comfortable but sheeting was very worn and light. No extra bl

Plussat: The room was a nice size and had lots of outlets.

Miinukset: Our room smelled awful. The front desk attendant was very kind and called housekeeping to check on it. While waiting I went to the bar for way too expensive drinks. Results: overly perfumed room for around $---. Not great.

Plussat: Location, price, it met my expectations of their Star Rating :-)

Miinukset: No............ wish we could have stayed longer!

Plussat: The rooms were extremely clean and the staff were very knowledgeable for things to do for our short stay in Phoenix.

Plussat: This hotel was very noisy - not sure if it was hotel laundry. Even though there was free parking it was not convenient.

Miinukset: The hotel did not have a look or feel of other Crowne plazas

Plussat: The location was excellent because I was waiting for a friend to join me. Loved the airport shuttle and the free valet parking.

Miinukset: The restaurant. Hold have had a bigger selection.

Plussat: first off, the upfront staff was great, Andrew was excellent.

Miinukset: Negatives: the janitor woke us up at 8:30 am one morning because she had a music on her phone on speaker playing loudly from cross our room That day the room was not clean till 6 pm? and we had no towels. Called front desk 3 times. We got towels in the room at 11PM? Please provide credit for that. Curtain was taken off for cleaning as well and was not return to the bathroom till 4 pm next day. One day the janitor left our door open . Luckily we did not have anything missing but when we come back into the room for that day the door was open. You can t even imagine how i am upset with this hotel Horrible.