Hotellit lähellä Phoenix Sky Harborin kansainvälinen lentoasema

Miinukset: The remote control for the TV was very inadequate. It was impossible to know what shows were on.

Plussat: Staff was very friendly and professional in getting my slight issue with getting booked into the wrong room (twice) resolved.

Miinukset: I wish the hotel room flooring was better and a little more clean. The rugs look very worn out now.

Plussat: The property has easy access to the highway and main roads. The staff was quite friendly and helpful throughout my stay. I appreciated the comfy bed and pillows. I would stay at this property again.

Miinukset: The property was pretty clean throughout, which is often tough to maintain in public areas. The only thing that I saw and thought yuck was the dust buildup along the edges of brown carpet in the room.

Plussat: Aside from the welcoming and accommodating staff interactions it was the little touches ... like the popcorn and the generous drink allowance at kickback . We had a great experience and would recommend Drury Inn to to anyone staying in the Phoenix area.

Miinukset: The only thing we found curious was the lack of a sink in the living area where the little fridge was. But we supposed it was a space issue ...

Plussat: Great staff. Great food. Overall, very good value.

Miinukset: Needs a little updating.

Plussat: Free breakfast and cocktail party from 5:30 to 7.

Miinukset: Noisy air conditioner. Room 601.

Plussat: Free food and drink in the evening was great.

Plussat: Location and parking

Miinukset: Not super clean. Only one entrance to/from. Pool closed at 10. No restaurant, very limited food/drink after 10 pm

Plussat: Shuttle service breakfast

Miinukset: Everything was good staff was great breakfast was on point beds were comfy

Plussat: Everything was clean, beds super comfortable, loved that the room offered a mini fridge and microwave. Fresh popcorn was a nice treat, they gave us drink cards but we didn't use them so i couldn't tell you how their kick off parties are, i love the idea of it. Everyone you walked by was super friendly which was a nice experience, especially coming from LA. Being able to get a fountain soda to quench my thirst when needed was nice a bonus.

Miinukset: You might think about upgrading your chairs for the pool area, they are very uncomfortable, i didn't eat the breakfast because i am vegan but i heard the eggs weren't yummy. Water pressure in the shower could be better, it was super light.

Plussat: The sheets were worn out and felt tattered like the had lil fabric balls all over them we bought sweats to sleep in we didn’t want it to witch our skin the best value is the location near the airport other than that it was old dated and the rooms were extremely drab we were let down but you get what you pay for lesson learned

Miinukset: The hotel was not to our standards or any othe Druy Inn’s that we’ve stayed at in the past we were shocked bedding is gross never again

Plussat: Excellent happy hour and breakfast! The room was very clean.

Miinukset: Nothing

Plussat: The location

Miinukset: Under remodel

Plussat: Very comfortable bed and room, very friendly and helpful staff! The workout room is good, easy parking, great location.

Miinukset: The hotel is being renovated now: It was unfinished, so we had no mini fridge in the room. The menu in the restaurant looked great, but what we got for the high price was really common to poor quality. Frozen hashbrowns, greasy scrambled eggs were an “omlette”. The pool was small and dirty, and although the testaurant is right next to it, you cannot have refreshments by the pool.

Plussat: The bed was extremely comfortable. The shower water pressure was excellent, it was a strong pressure.

Miinukset: Need a small refrigerator in the room for our drinks and leftover food bought from restaurants.

Plussat: Pool, room, convenience to airport

Miinukset: Meals to expensive. Someone broke into my car and stole some items.

Plussat: Location to the airport.

Miinukset: I paid for my room on Kayak when I booked the riom. When I arrived the girl at the desk told me there was no way I paid online. I was ready to leave and she caught me and said she received payment thru Kayak. Then she sill tcharged my credit card. It is now 10 days later and still they have not refunded my money for the second charge and have never even offered a discount or anything for their mistake.

Plussat: My room was very, and comfortable.

Miinukset: The hotel was not in walking distance to restaurants.

Miinukset: Didn’t allow Marriott points because I booked on booking.com

Plussat: chic but not overpriced

Plussat: Clean

Miinukset: Room was right next to the staircase and people were using it constantly

Plussat: Great location. Light rail stop is right there and very convenient. Staff was very friendly

Miinukset: Rooms facing airport are noisy early mornings due to train horns.

Plussat: View of the airport was excellent

Miinukset: The air conditioning was a bit noisy, and had to be turned off to sleep.

Plussat: rooms were unique and user friendly and on trend with decor

Miinukset: Food was not good the original breakfast bowl. I took one bite and threw it away.

Plussat: Its a basic hotel. Exceptionally clean rooms, very comfortable bed. Not suitable to walk out and about. Good shuttle service not far from the airport

Miinukset: No restaurant, bar only open 5-12. The outdoor facilities were constantly in the shade

Plussat: The room was great. It was spacious, decorated super cute, black out blinds, clean. The beds were so comfortable. The lobby had a cute bar area and live music was super nice!

Miinukset: There was nothing I did not like.

Plussat: The bar

Miinukset: Ckd in on Friday. Never had a hot shower until hour prior to cknout on Sunday. The desk could care less. They said since I prepaid there was nothing they could do. Someone has my money and I think I should get some of it back. hotel from hell.

Plussat: Free shutter bus to airport 24 hours.

Miinukset: Staffs are not easy to find.

Plussat: Clean and modern

Miinukset: Breakfast was not very good and they only offered me two and had to pay for the others

Plussat: Surprisingly quiet even being on the 2nd floor. Bed was comfortable.

Miinukset: Shades did not darken the room, too much light came through in the morning. They were allowing glass around pool, very dangerous. Couldn't have just a light in the toilet/shower area.

Plussat: Hotel was nice and clean and the staff were friendly

Miinukset: That the shower door didn't lock and I didn't have any coffee in my room

Plussat: Breakfast was ok

Miinukset: Beds uncomfortable- staff was not helpful

Plussat: great

Miinukset: Room had musty odor.

Plussat: cleanliness and convenience

Miinukset: No

Plussat: Everything that we expected. Very satisfied.

Plussat: Quiet

Miinukset: In the main lobby the white couch VERY DIRTY AND STAINED. Surprised the couch is even there in that condition. The pool is also stained all over. No one was swimming in it, but us until we noticed how the water tasted when accidentally in mouth.

Plussat: Price.

Miinukset: The bathroom tub was clogged n there was a cockroach in the breakfast table

Plussat: Nice,big clean room with a nice sized bed.

Plussat: Easy to find. Good price. Close to airport

Miinukset: A little bit loud. At check-in, the new trainee probably could have used some assistance.

Plussat: Clean, nicely furnished, breakfast

Miinukset: One person at check in made for long waits to check in

Plussat: The wonderful bed and pillows! We had a great night's sleep, thank you.

Plussat: Very clean and comfy bed. Was very close to airport.

Miinukset: The advertisement doesn't tell you that the restaurant is not actually in the hotel but next door at another hotel. But it was close enough and shouldn't affect your decision to book.

Plussat: I LOVED everything about this hotel.

Miinukset: There really was no negative feedback. I would have liked it to be a little more north because of location of family

Plussat: The room was well arranged. We loved the balcony overlooking the pool.

Plussat: Nice facility, great service. Room was great. We did dine at the hotel, food was very good.

Miinukset: NA

Plussat: People at front desk were very helpful and eager to help

Plussat: Comfortable beds

Miinukset: The shuttle from the airyto the hotel took along time to pick us up over 30minutes after we called them

Plussat: Hotel is located about 5 min's drive from PHX international airport. Front desk staff was very friendly.

Miinukset: Its understandable that its an old property but our room had constant sewage smell in bathroom. Also the shower is very small and there is no curb to hold the water into the wet area.

Miinukset: the shower, smells of mildew. it was pretty strong

Plussat: Staff very friendly, and helpful. Food was good also

Plussat: Great service. Very friendly staff.helped a lot with stay.absolutely loved it. Can’t wait to get back.

Plussat: Everything was the best! Came in greeted so nicely. Got a great clean and very comfy bed in our room. the pool. Perfect temp! Ate at the bar. The bartender- amazing, she gave such respect to all of her coworker. Bus driver above and beyond. Thankyou

Miinukset: We had to leave!! We will stay here from now on when at Phoenix Airport!

Plussat: We got in very late and still were able to get drinks and supper. Yea!

Miinukset: -0-

Plussat: Good staff

Miinukset: Bathtub wouldn’t drain but engineering came and fixed it

Plussat: Location was close to airport with shuttle service. Front desk staff went above and beyond.

Plussat: Need towels bars or hooks in the bath

Miinukset: See. Above

Plussat: It's hard to beat the breakfast here. It's complimentary and fresh and complete

Miinukset: I can't imagine

Plussat: Front desk staff was outstanding.

Plussat: close proximity to airport

Miinukset: YES!The luggage carts are AWFUL!!The wheels ended up getting stuck in the space (elevator shaft)going into the elevator and my husband strained himself trying to get it lifted up out of it with all our luggage on it. Also turned over in lobby. Get rid of!

Plussat: Great fresh fruit salad at breakfast.

Plussat: Location and staff was friendly and pleasant. Very helpful when needed.

Miinukset: Didn't have any dislikes

Plussat: Close to the airport

Plussat: The location was perfect for my travels throughout the city.

Miinukset: N/A

Plussat: Cleanliness and overall service

Plussat: It was a nice clean big room and it was relatively quiet. The free breakfast had a nice variety of cold and warm foods, and fruits and juices.

Miinukset: The the 3rd floor carpet in the hallway appeared to buckle/ripple in several places; it could potentially be a safety issue.

Plussat: The young lady at the check-in-desk was most helpful and respectful. She could not have been more delightful. Plus the next morning we had an early flight and she was still working and just as cheerful and helpful,

Miinukset: Needs some updating and deep cleaning.

Plussat: Staff helpfulness

Miinukset: Room was not clean, bed skirt had 13 inch tip and was hanging down in the floor, wall paper in bathroom was coming off wall, dark material splattered on bathroom wall near toilet. Never stay here

Plussat: Always clean with professional staff

Plussat: Nice suite for the price. Pleasant and efficient staff. Enjoyed the stay.

Plussat: Spacious room and comfortable bed!

Plussat: Lobby was clean and decorated nicely. It also smelled greatQ

Miinukset: The front desk attendant did not great us on arrival. She was on the phone with customers, I think. However, with some basic etiquette she could have been more effective. Upon checkout we got the same treatment from the young man at the desk.

Plussat: 2x 70+ year olds, We were exhausted after 24 hours travelling with no break. We were well cared for especially in the dining area and it was very appreciated.

Miinukset: The noisy toilets and bath taps in the rooms echoes round a bit too much

Plussat: The layout of the room

Plussat: Nice woman at front desk, convenient location

Miinukset: HORRIBLE room. Paper-thin walls & ceiling, next to constantly slamming door to outside, windows faced front parking lot, no option for 2 beds as we were led to believe we could have, & bad layout for us since room was configured for disabled guests.

Miinukset: For the size of the rooms need bigger TVs

Miinukset: Close enough to airport for us.

Plussat: Location

Miinukset: Everything else

Plussat: All the staff was great. Front desk was especially helpful.

Miinukset: Every thing was great

Plussat: Needed a place close to the airport and worked out perfect, nice place to stay

Miinukset: All good

Plussat: Cleanliness

Miinukset: No closet

Miinukset: The loud AC, the loud fan in the bathroom, and the popcorn ceiling. It all felt very old. The elevator was also very slow and creepy riding in it.

Plussat: We were welcomed with a smile by a very kind lady . She ensured that we would have a great stay by informing us about the hotel and the location itself. Hotel employee was the nicest lady we have ever met and she truly made our experience great.

Miinukset: The only thing we did not like about the hotel were the beds. They were excessively soft and prevented us from getting a comfortable rest. We prefer semi-firm beds.

Plussat: Central to airport and getting around. Breakfast was nice for being included

Miinukset: The fan AC in bedroom was too loud. Not walking distance to anything

Plussat: quiet, clean and friendly staff

Miinukset: There are no restaurants within walking distance, but there are scooters for rent and mill ave. is just a short drive.

Plussat: Central location. Staff very friendly. Nice clean room Lady that took care of breakfast was very good.

Miinukset: Very good breakfast but area too small. Food in 3 close-by locations that we figured out by the 3rd day.

Plussat: Great breakfast. Never heard planes even though it’s near the airport. Nice comfortable rooms and Ed.

Plussat: Nice breakfast no

Miinukset: No comments

Plussat: The breakfast provided many great options, including gluten free.

Plussat: Location

Miinukset: Air conditioner was a normally loud and affected my sleep time durastically

Plussat: Location

Miinukset: None

Plussat: Room was clean n spacious. Bed was super comfy and clean. Airport shuttle. Delicious breakfast from 7-10 weekend.

Miinukset: No information

Plussat: Shuttle driver offered to take me to get food since restaurant had closed for the night. Room decor was great. Breakfast was a sit down restaurant or grab coffee and go. I would definitely stay here again.

Plussat: breakfast is great and hotel is located nicely to the places we visited.

Plussat: Friendly staff, great breakfast, lovely pool and very comfortable suite!

Plussat: Comfy bed, breakfast variety, one honest member of staff telling us their alcohol was over-priced.

Miinukset: No cutlery, plates, utensils or even garbage disposal in the kitchen despite a kitchenette and microwave. Nasty stain on one of the pillows. Housekeeping had to be asked twice a week to remove it. No local amenities for food in walking distance.

Plussat: Huge suite room. Nice swimming pool in the courtyard. Food in restaurant better than expected. Shuttle to airport on the hour and half.

Plussat: We more or less liked it all and enjoyed the pool even after dark. We had a postive surprise in the restaurant for dinner. Service and food there were excellent.

Miinukset: Breakfast wasn´t bad, but just also not great. Said by a couple traveling many days per year and therefor feel standard breakfasts are terrible.

Plussat: Location

Miinukset: Room was warm, had to request a fan. Elevators were very far from our room.

Plussat: Free breakfast and shuttle to and from Disneyland. Good location as well. Breakfast was decent, don't expect 5 star restaurant quality, but good to start your day. Would probably stay there again.

Miinukset: Loud. So close to freeway I heard traffic all the time I was there. Older hotel that needs some renovation. Saturday nights can be hard to find parking.

Miinukset: Room was left unclean when I first check in. Breakfast ends too early.

Plussat: Room is very clean very good location close to the airport The hotel staff is very experienced people I will definitely be back to hotel

Miinukset: The hotel staff is very experienced people I will definitely be back to hotel

Plussat: The cookies.

Miinukset: It would have been nice to have more kid friendly meals available for room service.

Plussat: The breakfast was amazing! Best eggs I have ever had so moist and fluffy just wow! The bed was so heavenly, it felt like I was sleeping on a cloud. And the free warm cookies are so yummy. ❤

Plussat: The room was Clean and big

Miinukset: Pool area was a little small

Plussat: Proximity to the airport.

Miinukset: The lights from outside were bright and made it a little difficult to fall asleep because the curtains would not pull together.

Plussat: Clean, quiet, well appointed room and comfortable bed, close to Phoenix Sky Harbor Airport, restaurant on premises.

Miinukset: No.

Plussat: This hotel does what it says in the description. It is a clean, modest offering with easy access to the airport. The staff were perfectly friendly and welcoming but there are no frills. This is okay as you have typically just landed or are preparing to catch a flight.

Plussat: Everything was perfect! It was last minute and more than what I would have paid but so worth it!

Miinukset: Nope!

Plussat: Very friendly staff at the front desk, bar and restaurant. Lots of amenities.

Miinukset: Breakfast wasn't included but my own fault for not noticing that before. I just took it for granted it would have been because every other HI I've stayed in includes breakfast. No stores around the hotel but that's not the hotels fault.

Plussat: Friendliness and spacious clean rooms.

Miinukset: Everything was good.

Plussat: Location, staff, and cleanliness

Plussat: The room and bad for a very comfortable and clean.

Miinukset: No food service only a breakfast buffet which was extra money. No free coffee in the morning at our only a machine had to pay for coffee. Pool area had for lunch chairs that were for. Filthy and dirty. No stores in the area to get anything nothing there.

Plussat: Had a great location

Miinukset: The breakfast danishes had flies buzzing around them. The pillows on the beds were tiny and there weren't enough of them. The rooms were good but lots of small things not in good shape. Faucet was loose, toilet paper hanger fell off the wall, etc.

Plussat: Fitness room, room was kept clean, great job with shuttle drivers from and to the airport.

Miinukset: My room was way in back of the hotel, no easy access to elevator or stairs from my room.

Plussat: Clean

Miinukset: Breakfast started at 6:30. Had to catch the shuttle at 6:35. Had to eat in the area c Did not have a takeout box.

Plussat: Location

Miinukset: The beds were too soft and the outdoor stairs were creepy at night.

Plussat: Breakfast was good

Miinukset: No complaints.

Plussat: Excellent location. Airport shuttle...Cindy was great!

Miinukset: No hair dryer or bathmat. Had to ask front desk for hair dryer. Also, only one trash can and bar of soap.

Plussat: Close to airport but not many restaurants within walking distance

Plussat: The breakfast was really great

Plussat: 24 hour access to the pool and hot tub

Miinukset: Third floor outside entrance not locked. This is a problem that needs to be addressed very soon.

Plussat: Excellent stay!

Plussat: 1. The staff at this hotel was very nice and accommodating when there were concerns. 2. The shuttle service was AWESOME (readily and available)

Miinukset: Every day there was an issue: 1. The toilet was broke 2. The sink was linking underneath 3. The linen was dirty with obvious imperfections 4. As to change the linens more than once with no success until the third day 5. The smell in the room dai

Miinukset: There was a bad smell in the room , it didn't smell clean

Miinukset: Breakfast food was not appealing.

Plussat: When we arrived, the room we were assigned to was in the process of having repairs done, so we were given an upgrade to a suite.

Plussat: The only difficulty I had was that on the second night of my stay I was charged $20 for incidentals as I was the first night. I did have a total OF $12.00 CHARGED to my room and the balance of $8.00 was returned to my Debit card. I had NO charges on my

Miinukset: stay there were ho charges and yet the deposit of $20.00 was not returned to my account. Please correct this error and return the $20.00 to my debit card, Thank you for your assistance. Tom Halleran

Plussat: very clean and seen there was a washer and dryer for guest near the elevator not tucked away somewhere on one floor only.

Miinukset: Front desk clerk was busy on the phone for to long when I just needed to let her know I was checking out and returning the key cards.

Miinukset: The bed was very comfortable, the room air was the right temperature and was easy to adjust if not. It was clean and roomy. The only drawback is breakfast is not included and is pretty expensive for what you get in the hotel's restaurant.

Plussat: Nothing

Miinukset: Bathroom light was on all night. Maintenance would not fix. Shower handle was broken and was not fixed as well.

Plussat: They had complimentary snacks and water at the entrance

Miinukset: The cleanliness was not good, there was no complimentary breakfast, and the fire alarms were triggered unnecessarily and they did not communicate anything with the guests while we waited outside.

Plussat: Easy parking to room

Miinukset: Our room had a slight sewer smell

Plussat: The room looked newly decorated with new stuff.

Miinukset: Nothing.

Plussat: the morning desk clerk listened. Late night clerk was unkind and rude.

Miinukset: Put on hold when calling for hotel shuttle. Took Uber. Went to first room. Smelled like a sewer. Second room was better however; fire alarm light was on until midnight.. it was a strobe light. Dirty shower towel.

Plussat: Cleanliness, good bed, friendly staff, and restaurant off lobby.

Miinukset: Radisson Hotel Airport branch in Phoenix was horrible, we arrived to the airport and called the reception to get the shuttle they said they are coming and it was really a hot day to wait outside form 1:30 to 2:50 with a sunny day. Also the reception specially Desiree was dealing with us in a weared way. When we talked to her to get the house keeping she send them after 5-6 hours, moreover we paid 740 because there was an offer but it wasn’t a real one because they charged us 907 because they said you ruined the room and damege it!!! We didn’t damaged anything instead of that we put a perfume and because they didn’t like it they charged us 50 for each day. It was 5 days 6 nights. We thought because we have 5 days they will deal with us at least in a profesional way instead of steeling our money!! We requested a late checkout by 5 pm instead of 12pm and the receptionist said that was ok and we would be charged $40 and I said ok then she said that she would add it to the final check. At 11:50 she called back and said we must check out in 30 minutes!! I didn’t have time to collect my luggage or even be prepaired for leaving in 30 minutes !!! I wouldn’t recommended Radisson Hotel Phoenix Airport to anyone .

Plussat: Shuttle to airport

Miinukset: No hot water on shower Wind noise Air conditioning fan would not stay on

Plussat: Great stay. Thank you.

Plussat: Loved the soft fluffy bed!!!

Plussat: The room was clean beds comfortable and the pool was really nice. No free breakfast but WiFi was good.

Plussat: staff were welcoming and the service was of a high standard the breakfast was good but was an additional cost and not included in the room, The pick up from the airport was ordered by phone from the terminal and the vehicle arrived within 15 mins to take us to the hotel, evening meal at the bar was well received with a couple of beers.

Miinukset: the hotel rooms are dated and need livening up, the room was adequate for a one night stay, the surrounding area is probably not the best to adventure out into in an evening. Bathrooms definitely need updating and if a booking is for three or more people then towels and accessories should be supplied for each person, not having to use small measures so all people can use them.

Plussat: Hilton! Love them. Feel safe at them.

Plussat: Price

Miinukset: Breakfast wasn't free

Plussat: Clean rooms. Very helpful, friendly staff. Laundry room onsite. Free shuttle to the airport.

Miinukset: It's a bit isolated. No close restaurants or entertainment options. TV remote didn't work, the Keurig didn't work. They moved us to another room.

Plussat: location

Miinukset: ugly shower

Plussat: Close to airport, comfortable rooms, friendly staff, and good food at restaurant!

Plussat: Good choice of breakfast, great location

Plussat: Everything was fine

Plussat: Location and shuttle

Miinukset: No breakfast or snacks

Plussat: Beds

Miinukset: Far from the city, nothing interesting in the neighborhood

Plussat: We were hungry and it had an awesome restaurant.

Miinukset: A complimentary breakfast would have been nice

Plussat: Location

Miinukset: Everything was excellent

Plussat: Hotel employee at the front desk was friendly and professional.

Miinukset: Smelly dirty gross. No soap in the bathroom. Couldn't wait to get out of there.

Plussat: Location that was close to the airport

Miinukset: Room was older and in mediocre condition. Furniture was worn

Plussat: Good location and clean rooms.

Miinukset: Limited parking spaces for check in and the signage at the hotel could be much better for new guests.

Plussat: Close to the airport.Comfortable bed

Miinukset: Old hotel with some superficial renovation touches. No central AC . Individual AC in the room are very noisy . So is the fridge. The hotel restaurant needs redesign and a new cook for sure !

Plussat: Easy access from airport sky train & 1/2 hourly free shuttle service to terminal. Friendly staff & spacious room

Miinukset: Breakfast room was a combination of self serve buffet & table service. Insufficient staff made service slow - not convenient for guests in a hurry before catching a flight. Would be better to be completely self serve.

Plussat: Great Location close to the airport. Great comfy bed and room.

Plussat: Location & staff

Plussat: Close to the airport. Dinner in the lounge was good, staff were courteous and efficient. Front desk were very helpful and friendly.

Miinukset: Luggage cart had a bad wheel, very difficult to steer (at checking time).

Plussat: Staff are very kind and welcoming especially in the Post Restaurant at breakfast. This is my first time at a Crowne Plaza and I will return next time in Phoenix. Room is large and comfortable.

Miinukset: All good

Plussat: Clean, large rooms

Plussat: Front desk was quick and accommodating. Place was clean and quiet

Plussat: The room was spacious and cozy and the front desk was incredibly helpful and kind whenever we needed it. The pool was relaxing and helped us cool down after a hot and frustrating day on the freeway.

Miinukset: We didnt have any issues except on our own GPS, which struggled to find the place and made us circle around it twice. After that, it was pretty simple to find.

Plussat: Excellent location.

Miinukset: Parking should be at NO COST! Not like this was a resort.

Plussat: The location was excellent if you are flying in or out of Phoenix. The shuttle staff was very helpful and friendly. She even offered to add a shuttle stop for our family (larger family of 6) if there wasn't enough room on her regular schedule.

Miinukset: The room wasn't as clean/maintained as well as it could have been.

Plussat: Service people very good as well as the food service and shuttle

Miinukset: Nothing

Plussat: Comfy beds. Staff was nice.

Miinukset: Has to change rooms twice due to overwhelming cleaning chemical smell. The Bistro was understaffed and was self serve. We ordered coctails twice, and they had neither. Ended up going to the neighboring Hilton (100 ft away) for food and drink. It was far nicer and around the same price.

Plussat: Perfect everything.

Miinukset: I cannot think of one thing that would be wrong.

Plussat: Nothing. It was semi clean...

Miinukset: They did not have our room available. They gave us a small handicap accessible room with two tiny beds. They were rude. They ran my card 3 times and held $180 each time, while mistakenly saying my card was declined. They ruined our trip by holding our money and hurting our backs. My husband slept on the floor. Terrible experience. Also we were promised free breakfast at booking, then told we had to pay, full price even. We were charged 10.00 for parking, on our final beill, for each night. We were charged $10 for using a Visa, which we were not warned about either. I've NEVER had these issues at any hotel, especially when using booking.com, so I can blame no one but hotel owners, down to the staff.

Plussat: Great location. Very clean and extremely friendly staff. Room & bed was very clean, comfortable and relaxing. Bar downstairs is convenient.

Miinukset: Parking fee should be displayed so guest are aware before booking. Airplane noise from the airport is somewhat annoying. It's constant all day & night.

Plussat: I like the fact that it felt like being in your own home.

Miinukset: The pool could have been cleaner

Plussat: Rooms

Miinukset: Bistro Open sooner

Plussat: Amazingly friendly and helpful staff.

Miinukset: Need grab bars in shower.

Plussat: Beds were comfy.

Miinukset: There was hair in the restroom on the floor. Left too early in the AM to get coffee.