Changchun hotellia

Plussat: The breakfast Buffett was excellent. Beds were very comfortable and our room was quiet.

Plussat: Location

Miinukset: Charged me breakfast even I shown them the print out/confirmation from booking.com the breakfast is included

Plussat: Staff upgraded my room. Without me asking. All the staff worked very hard to make our stay excellent

Miinukset: Nothing

Plussat: Great buffet. The staff was nice and room was spacious.

Miinukset: We are a family of four. The free buffet was only for the first two guests, but this was not indicated to us when we booked. After we brought this up with the manager, she was not sympathetic. We do not like unexpected expenses like this, so this can be a problem in the future.

Plussat: All round friendliness of staff, breakfast and evening meals were of a high standard, as usual. Nothing was lacking. Have stayed at Jin An Hotel at 8 to 9 times now and the service, amenities are of the highest standards that one would expect.

Miinukset: Nothing comes to mind.

Plussat: The staff was gracious and professional. The hotel is beautiful and in an amazing location. The restaurant was delicious with many options to choice from. I will stay here again!

Miinukset: The hotel staff allow guests to smoke in the lobby even though signs ask to observe the no smoking signs. Waiting fot my Didi in the lobby I decided to have a glass of wine. Everyone was smoking and it ruined the experience.

Plussat: Great breakfast options! Provided both western and Chinese breakfast choices. With a great variety of choices it was difficult not to leave stuffed and satisfied. Plus had great coffee.

Plussat: Breakfast is international standard and service is excellent, do recommend it !

Plussat: I really liked the rooms, they are very comfortable and spacious. I especially liked the restaurant, which prepared Western and Eastern food every night. Breakfast was also very rich and different. Anyone can find a crush on themselves. The hotel also offers a good swimming pool and gym. The staff is very friendly. I will definitely pick Jin-An Hotel again when I come to Changchun next time.

Miinukset: Nothing, everything was great!

Plussat: Bed was really nice

Miinukset: View from window was horrible! We can see only dirty rooftop with the name of the hotel . Also the door to the bathroom is very uncomfortable, it’s hard to close. Expectations reality this hotel. Definitely not 5* , only 4* .

Plussat: Reception staff was very friendly and nice Room was very clean and large. Swimming pool was very clean

Miinukset: Breakfast was not as good as expected

Plussat: The environment is wonderful. We even can see deer in the hotel. My children like the hotel very much.

Miinukset: Almost perfect.

Plussat: Staff here are friendly and helpful. Not like other hotels, it locates in the beautiful quiet South Lake Park area.

Miinukset: Breakfast is from 6.15-8.45am. It’s not a problem for us, but might be an issue for others.

Plussat: Probably the best hotel in Changchun. It's adjacent to the South Lake Park. The hotel itself has lots of trees as well. Saw quite a few different birds on top of the trees :)

Plussat: I am very satisfied with the room, and it's clear that there was a great deal of attention paid to every element of its design. Every time we walked back in, we felt a renewed sense of amazement because of just how beautiful it was. A big highlight was the view: we stayed on the 39th floor, and the view over Changchun's city centre was FABULOUS. Our room had a really cool-looking sofa adorned with gorgeous cushions right next to the window, which, by the way, is absolutely HUGE and is also installed with a mechanical curtain that can be pulled up and down automatically with the push of a button. We also got to make use of the indoor pool/gym/steam room facilities, which were clean, chic, and not the least bit crowded. Frankly, we didn't want to leave!

Miinukset: It may sound a little nitpicky, but for a five-star hotel, I was honestly expecting there to be more high-quality Western options available at the breakfast buffet, particularly with regards to viennoiserie/deli items; the selection of cheeses and cold-cuts was very limited, and the pastries that were on offer were quite bland. I have been to other five-star hotels before that are much better in this regard. The selection of Chinese options is fabulous and highly varied, but I did notice that there are a lot of Westerners who stay at this hotel, so I feel this is something worth focusing and improving on. Anyway, this is only meant as a minor criticism, and I would still totally stay here again, but this is just one element that I was a little underwhelmed by.

Plussat: The staff are nice and helpful especially the one who helped me to get the cab in early morning and asked me to wait inside due to cold weather. When the cab arrived, he informed and showed me out. I didn’t have to wait for the transport by myself

Plussat: Very spacious room with great wiev on the city, breakfast was excellent, highly recommended.

Miinukset: The young lady in front desk showed impatience and terrible attitude when addressing issues of her making. Unbelievable.

Miinukset: Not clean.

Plussat: The receptionist who checked me in was very friendly and helpful. Very reasonably priced, clean, comfortable hotel room in a good location.

Miinukset: When I first entered my room I noticed that there were these business cards for "massage"/"spa" services (I guess prostitutes?) wedged into the side of the door. Personally I'm not bothered by it at all but I just found it a little surprising.

Miinukset: The beds were extremely comfortable and quiet

Plussat: the staff were super helpful, especially Crystal, whose professionalism and excellent customer service made sure my stay was very comfortable and enjoyable.

Miinukset: Too old furniture

Plussat: My wife and I have spent a very pleasant time in the hotel, we are very lucky that we have been upgraded to the suit, thanks very much to the team of the hotel, the GM Sunny Wei, the Horizon Club Manager Sunny Guo and the Front Desk Abby and Tiya, much appreciated for the exceptional service, will do want to come back to stay definitely! I

Miinukset: Only thing is the location, it is in the heart of the city, and a bit too crowded and ahard to drive by,

Plussat: Its location and very friendly staff

Miinukset: Nothing in particular

Plussat: Always a good selection of food Also I had some issues and do the desk staff went out of their way to fix the problem

Miinukset: The concierge was not very helpful and seem to not want to help when asked simple questions. He also tried to scam us when we ask him to call a taxi. Wanted $20 USD as a tip. Also the staff in the coffee area Was rude. They were requiring us to buy product when others around us had no product. However they were Chinese and we were Americans

Plussat: We like the hospitality.. the staff is very helpful and kindness to help us arrange transport to clubmed beidahu. The facilities and nearby mall. Special thanks to Allen Zhang for translator with Mr Cab to arrange ours transport.

Miinukset: .

Plussat: Great hotel with friendly staff. The front desk lady, Ms Feng, was very sweet and professional.

Plussat: Great central location and a very comfortable hotel.

Miinukset: Within the hotel there is a rather limited choice in terms of restaurants. This is somewhat surprising for a 5 Start hotel.

Plussat: Not worth

Miinukset: Not worth the money

Plussat: Really good location and a clean room at a reasonable price

Miinukset: The rooms were a little small