DoubleTree by Hilton Charlotte Airport

Hotel was pretty much exactly what we expected from DoubleTree. Which was very good but completely unremarkable. Check-in staff was helpful in getting us into a quiet room. Room was spacious and beds were quite comfortable.

No real negatives. There was just nothing that that we would ever remember if it weren't for this review. We were primarily interested in access to Charlotte downtown and housing opportunities so we probably didn't pick the best location.

Overall the property was good just had a few hiccups in our room situation which the staff and housekeeping did not truly handle. Housekeeping came and changed sheets with dirty sheets, ants were in our room and we asked the front desk if they could get someone to do something about it and 8-9hrs went by before we had to go back to the front desk and ask someone again and still there were ants in our room.

The response from workers on handling certain situations we had concerning our room

Location, staff, cleanliness of room and common areas. Airport shuttle.

Great hotel and location. Walls are horribly thin. Doors closing create a rattle through adjacent rooms. We also enjoyed or not our neighbor's choice of tv programming. Turning on the AC fan helped mute the sound. Only complaint though. Property is wonderful otherwise.

Promimity to airport. Very clean and quiet.

They charged me the $25.00 incidental fee when the only thing i used in the room was the bar soap to wash my hands.