|Charlotte-Douglasin kansainvälinen lentoasema|
The breakfast was very good. The bed was comfortable. The front desk staff were very friendly.
The only things that could be improved are cosmetics. Molding that is damaged or missing needs to be replaced, stains on sofa should be cleaned or recovered, clean the stairwell areas. Excellent in all other respects.
Key didn’t work twice, room had an odor, and it was 2 doubles, I booked a king. Staff could have cared less.
Level of Service
This was a business trip for myself and business partner. I will never forget Anika, the front desk host. I have never seen someone work so hard. She catered to our every need and ensured we were taken care of. She always asked if we needed anything and was always visible just in case we did. She worked the front desk to check in customers in addition to taking our orders for food. The hotel room is a bit dated, but very clean and spacious. I would most definitely recommend this hotel as a great place to stay. The proximity to the airport was also a plus. The food was ok as I have had much worse at other hotels. Anika made our stay very pleasurable as she made us feel very warm and welcomed.
The hotel is a bit dated and the elevator and internet connection was slow; however, the room was very very clean and spacious and the office chair was very comfortable.
We made last minute reservations and there was no problem. Cost was reasonable. Shuttle to airport was invaluable -- on time, courteous drivers and available at convenient times.
Desk crew was a little frantic, especially since it was not very crowded.
Quiet. Friendly. Nice room.
Needs smoking area for each floor.
Our only complaint was some grape stems found on the floor behind the foot stool and extra conditioner left but no shampoo on second day.
I liked the cleanliness of the room
The power went out and it was 80+ degrees in my room.
A step up!
We typically stay at a Choice Hotel when we travel, but the wifey wanted to "step it up" for our weekend getaway, so we stayed here. The check in was really quick, room was spacious, & location was close to everything we like to do, such as shop, eat, and sightsee. The hotel is worth the price and now I think we will always step it up when we travel. Staff very hospitable. Even the housekeeper wished us best when we were checking out. Highly impressed!!!
Shower was a bit small. I'm a big and tall guy, and shower was a bit snug. A microwave would be nice in the room.
Nice hotel, close to the airport. Big, spacious room with comfy bed. Breakfast was OK. Not so expensive compared to other hotels similar to this.
Few tables to have breakfast.
I loved that the hotel was very clean and offered food 24 hours.
Excellent accommodations and courteous, friendly and helpful staff. Also, a great value, considering the quality of the hotel, furnishings and amenities. We'll be back!
On arrival late in the evening the hotel was out of a number of items on the menu, both food and drink. A bit frustrating since we arrived late and had counted on a late dinner.
Hyatt Place Charlotte Airport/Tyvola Rd sijaitsee lähellä lentokenttää, ja Billy Graham Library sijaitsee 3 minuutin ajomatkan päässä ja Charlotte Premium Outlets 8 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Asiakkaiden käytössä on lentokenttäkuljetukset (saatavilla pyynnöstä) ilmaiseksi.
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