Coeur d'Alene hotellia

Plussat: Great staff. Great room and great breakfast every morning. Coffee was outstanding!

Miinukset: We liked everything!!

Plussat: Very nice and very clean.

Plussat: Everything was perfect. The place felt new. Big pool and hot tub. Above average breakfast selections. Lots of free parking.

Miinukset: Coffee brand could be better.

Miinukset: Too crowded to eat in breakfast area. Noisy and packed

Plussat: very nice facility.

Miinukset: having to leave

Plussat: I liked how clean it was! The cleanest hotle I have ever stayed at. The staff was amazing. A huge thank you to Chris who was willling to help with the bad smelling room!

Miinukset: The price was expensive, and for the price i expected more amenities, and better quality on the shampoo, soaps and conditioners. Also the people before us smoked in the room, so it smelled bead.

Plussat: Great property, super location and very reasonable!

Miinukset: It was tourist season and so !!!

Plussat: Room was clean. Staff was great.

Plussat: The location of the hotels and the competence of the staff in their knowledge of the area is excellent. I wish I'd had time to extend my stay.

Plussat: Children enjoyed the pool very much.

Plussat: Accommodations

Miinukset: NA

Plussat: The hotel is right across the street from a few restaurants and shops. The breakfast options were great. They had yogurt, eggs. Potatoes, waffles, cereal and more!

Plussat: The breakfast was great, lots of variety, nice pool and hot tub. Staffeta was very friendly/ warm an inviting.

Miinukset: The bed was to firm for my liking However, they did try to accommodate, great effort...I like a plush bed like I have at home.

Plussat: Amazing staff.

Miinukset: My room supposedly had queen beds. I'have never seen a queen bed that small, not even in any other hotel I have stayed in.

Plussat: Beautiful hotel, very clean. Great view! Best continental breakfast I have ever had!

Miinukset: Nothing... our stay was great

Plussat: Breakfast was good and a perfect start to the second leg of our journey home to Crescent Beach , British Columbia.

Miinukset: Nothing we can think of

Plussat: Very good breakfast in a comfortable location. Beds were very comfortable. Quiet.

Miinukset: It was all good. No complaints.

Plussat: The rooms were very nice and contemporary. The check in staff did an excellent job on getting people checked in fast, but still making you feel welcome. The breakfast was very good.

Miinukset: Nothing

Plussat: Exceptional. Professional,friendly,courteous

Miinukset: None

Plussat: Great location, friendly staff, wonderful rooms. My son enjoyed the pool and the bike rentals. The beds were very comfy.

Plussat: Breakfast was excellent. Room was spacious and very comfortable. Staff added nice touches of hospitality such as Hershey kiss and greeting note with water bottles in room each day of the stay. Availability of Wall Street Journal at a Springhill is a nice perk!

Plussat: Access to river

Miinukset: Too big and rambling

Plussat: Newly built, great staff & Tesla charger

Miinukset: Plastic cutlery for breakfast

Plussat: Breakfast

Plussat: Location, house and breakfast. We have been often and love it every time

Plussat: Great atmosphere and porch swing good

Plussat: Location. Ambiance

Miinukset: No dislikes

Plussat: I and my manfriend liked everything about our stay. The breakfast was very tasty, especially the zucchini bread and the watermelon. Nancy fixed a nice lunch, with last minute notice, to take with us. I would recommend staying there.

Miinukset: I can't think of anything!

Plussat: The breakfast was fantastic and was served in a very bright and simple dining area. There was a stocked fridge in the communal area with cold drinks, water and wine. A very nice touch. The host, Nancy, was very gracious and accomodating.

Plussat: Excellent accommodations and everything you could possibly need during your stay. Nancy, the owner, was very welcoming and was a great source of info to the area. Can’t wait to return!

Miinukset: That we couldn’t stay longer :)

Plussat: Exceptionally friendly staff and delicious breakfast!!

Plussat: The location is great just a few blocks from the lake. We used the free bikes to ride around the lake. The owner was very knowledgeable and friendly providing great recommendations on where to eat.

Plussat: Comfortable older updated craftsman styled home with lots of comfortable open space including a wrap around porch with rocking chairs and a two person swing we liked very much. Nice attached bathroom with our room. Breakfast buffet one of the best we had ever had. Great variety of items including many healthy options. The owner baked fresh brownies for us and they were really good! Liked the soap, shampoo, and lotion that were provided. Bed was comfortable. Nice cotton robes were available too!

Plussat: Wonderful place and wonderful owner. Beautiful, clean and stylish room with private bath, excellent breakfast, great position. The perfect place.

Plussat: Exceptional hospitality, beautiful accommodation & fantastic homemade breakfast!

Plussat: The customer service here is above and beyond. She was so welcoming and made us feel like family. The beds were super comfy and the rooms are just absoltley gorgeous. The homemade breakfast was Absolutley delicious. Such a wonderful experience.

Miinukset: I loved everything!

Plussat: The owners and the entire staff were wonderful and friendly.

Miinukset: Didn't get a chance to use the spa

Plussat: Comfortable clean spacious Great staff

Plussat: Staff , location and history of the propert

Miinukset: Nothing

Plussat: All the above .

Plussat: Apple cider pancakes were out of this world yummy!

Plussat: Beautiful bed and breakfast. Pride in ownership. Pleasant staff. Walking distance to downtown.

Plussat: Location and grounds. Very relaxing atmosphere and can walk to downtown. Breakfasts were fabulous

Plussat: The location is terrific, just 4 blocks off the main avenue, an easy walk. The breakfast was excellent both days. The proprietors and staff were friendly and accomodating. The bed was very comfortable, I slept very well.

Miinukset: Housekeeping left something to be desired. The bathroom trash was not emptied, dirty towels were not replaced, nor removed. I would expect more than that from such a nice property.

Plussat: With all the money they spend on renovations they should of invested some money into new beds. Otherwise it was great The pancake machine was all on its own, maybe move it over to where the rest of the breakfast is.

Miinukset: the bed, to lumpy. Maybe invest in some new mattresses. Pancake machine away from everything else. Move it closer did not even know there was one.

Plussat: We didn’t like our experience here at all.

Miinukset: We arrived at the hotel at 2:15am only to be told they couldn’t find our reservation. 20 mins later they found it. She told us that there was a box fan in the room, and I had been guaranteed one when I had book the room online. It was not in the room. I called the front desk, no one answered. I went to the front desk and found her wandering with a staff of receipts and told her that I indeed did not have a fan in the room as promised. She said she would get to that after she was done handing out the receipts! I told her it’s the middle of the night, we are going to bed now (we had been traveling all day with our four year old) and I need it now. She did get it for us. The rooms cleanliness is not good. One bed, the sheets are covered in hair. Dust everywhere and just not well cleaned at all. We have the box fan on high and can still very clearly hear people above us stomping around at 6am.

Plussat: Breakfast was good and plentiful. Staff was accommodating and pleasant.

Miinukset: Key cards did not work all the time, had to get a new one at least twice while I was there. The pool was pretty small for the family. Slide locks and door lock were broken.

Plussat: The hotel was conveniently located for access to the lake and downtown. The staff was very friendly, the breakfast was excellent. We didn't notice any hallway or other noise we frequently find in other hotels. Bike availability was a plus.

Plussat: Close to everything. Friendly staff. Tasty breakfast. Very clean.

Miinukset: Price was very high for a Holiday Inn because it was Fourth of July weekend.

Miinukset: Little effort was made to placate the dog in the room next to mine that barked for over an hour! Ordinarily this would not concern me, but it was 2300hrs and the owner had, apparently, gone swimming.... So be aware that this is a dog friendly hotel (nothing wrong with that), and there may very well have been a canine sleeping in your room previously.

Plussat: Staff was great, especially kitchen lady who helped with complimentary lite suppers Mon-Wed nights! That was neat, too. That was a great perk, including a glass of wine or beer and at 7pm, fresh baked cookies...super! This was a vacation with spouse, so

Miinukset: Desk staff always friendly; facility quiet but after I left I realized I was supposed to get a king bed not two queens.

Plussat: All was very good.

Miinukset: We came in east to west. The directions to the hotel they gave us was west to east. We made the 2 rights as said, but ended up on the other end of town. We should have taken a left at the light by the ramp and then a right. Other than that, everything else was nice. Really liked the room. I would book that room again.

Plussat: Hotel was clean and staff was friendly and helpful. Bed was comfortable. I would definitely stay again.

Miinukset: A little pricey.

Plussat: Honestly not much made it a “wow” experience ...

Miinukset: The hotel wasn’t in the heart of the city as advertised, the beds weren’t comfortable, the price was not very good compared to other hotels that offered more and the breakfasts never changed their food items.

Plussat: Nothing

Miinukset: Employees were rude everything was not clean people were eating in the pool

Plussat: Derek was very very helpful. Wanted an area to play cards and he showed us a couple spots to play and went out of his way to help. Great employee!

Miinukset: Nothing

Plussat: Nice location, attractive old house, comfortable bed.

Miinukset: It looked like no one had vacuumed under the bed or radiators for months. My wife dropped a pill, which rolled under the bed and was consumed by a dust ball the size of New Jersey. This is not what you should expect (or tolerate) for a room that cost $270 for the night. We mentioned the problem to the staff on the way out: they said they would take a look - but offered no apology.

Plussat: Loved the location, cleanliness,beds are the best, great staff!

Plussat: The historic hotel is absolutely gorgeous. The staff was friendly, attentive & informative.

Plussat: We felt pampered our whole stay. They were so accommodating and friendly. Truly high class.

Plussat: Room was luxurious and comfortable.

Miinukset: Parking is limited.

Plussat: I liked everything about this property. The staff was very accommodating allowing us an early check in and providing us with information on where to eat and what to see. Sonia the clerk was very helpful and pleasant. I would definitely recommend this location.

Miinukset: All good

Plussat: Food was average pet policy very easy and helpful.

Miinukset: Fresh fruit had a preservative that was not good.

Plussat: The manager cleaned another room for us.

Miinukset: The door to the first room didn’t work. The manager cleaned another room for us.

Plussat: Confortable beds

Plussat: Lovely hotel in great shape.

Miinukset: Desk/couch area is dark. Nice carpet in like new condition but patern gAve me vertigo.

Plussat: We have been traveling through Montana Idaho and Oregon and it was nice to have a king bed and a large bathroom again

Miinukset: It was difficult to figure out how to get to the property from the road

Plussat: The staff was friendly and helpful the room was nice and clean I would recommend this place to anyone the location was convenient only draw back was the pool was a little cold

Plussat: I recommend a holiday Monday extending hours to 10 like weekend I saw several upset people due to this and missing breakfast (we did not miss it luckily).

Miinukset: Our fridge did not work until the last day (it was not cold), I let front desk know when checking out and she said new cupboards were the reason why and said I should have left the door open (that would have been good to know upon check in). Maybe you guys should just remove that door.

Plussat: Loved your hot pool and swimming pool. Clean and well kept. clean room and comfortable beds. The food was fabulous!

Miinukset: Too few luggage carriers. We had to wait hours to get one when we left and almost an hour when we arrived. Two (2) luggage carriers !!! Access to the parking lot was difficult and inconvenient.

Plussat: Friendly staff, spacious room, swimming pool open 24 hours so after being out and about the kids went straight to the pool.

Miinukset: They had keurig as their coffee maker, me personally, I'd still prefer the regular coffee maker.

Miinukset: Wish the shower was warmer.

Plussat: Nice location for nice low price. Very very clean and breakfast was nice. Staff were very friendly but water pressure in shower was low.

Miinukset: Hard to find lots of empty buildings

Plussat: The room is clean and in excellent condition. The extra touches (fireplace, CD player, washer, dryer, bbq, patio table and chairs etc.) made it special.

Miinukset: Noisy kids above room (closing and opening sliding door, scooting furniture across the floor). Have to pay for Wi-Fi.

Plussat: Wonderful, friendly, helpful staff. Beautiful location and facilities. Loved it!

Miinukset: Wish we could have stayed longer :)

Plussat: Everything was just perfect. Immaculate property. Extremely comfortable. View was gorgeous of lake.

Miinukset: Beds are a bit firm.

Plussat: It is a beautiful property with a view of the lake, very roomy and comfortable accommodations, staff are exceptional. We would definitely go here again.

Miinukset: Nothing

Plussat: Our stay was perfect, the two bedrom apartment was very comfortable, fully equipped kitchen with microwave, oven, diswasher, ... washer/Dryer... everything you would expect from your home from home. Cozy, clean, quiet place to relax and rest. The indoor swimming pool was great for our kids. Perfect destination for exploring or walk along the trails, biking, boating on the lake ... The personal attention and service went far beyond our expectations, very helpful and kind.

Miinukset: Nothing, everything was perfect

Plussat: The unit was fully equipped, spotless, comfortable and beautiful. Location just at the lake. Internet was free.

Miinukset: Slow free internet. Consider 1/2 hour driving to get to Coeur D’Alene.

Miinukset: That you screwed up our reservations and we didn’t have a room and were still sent a bill.

Plussat: What a great breakfast buffet and if felt like we were in a real restaurant,and the staff was so friendly and helpful.

Miinukset: The workout room could better !!!!

Plussat: The upkeep on the hotel was good. The breakfast was good.

Miinukset: It was a bit over priced for the type of hotel it was, the charge for the dog was over priced as well.

Plussat: For this price point, one of the best buffet breakfasts I have ever had!

Plussat: The breakfast is awesome, and newer movies available to rent on the room TVs

Miinukset: No it really is a great place

Plussat: The room was clean and attractive and quiet. Our breakfast was better than a restaurant buffet and the staff did a great job! We forgot an electric toothbrush, and the staff found it. We picked it up at the front desk on our way out of town. We had a great experience and would stay there again.

Plussat: The location was perfect for the freeway. Most of everything you might need (liquor store, pharmacy, car wash, restaurants, etc.) was nearby. The breakfast was buffet style with someone there to make you any kind of egg or omelet your heart desired . . . . really nice. The restaurant was so nice, a lot of the local residents were eating there. The bar was cozy and inviting and for that reason, busy!

Miinukset: Well, the one night we were there a group of football players from WSU was having a reunion. That made things in the bar and restaurant noisy and crowded. We were hoping for a quiet drink in the bar after a long day of driving.

Plussat: Clean and good breakfast

Miinukset: Far from the city center and expensive

Plussat: Very nice place. Clean, comfortable and friendly staff

Miinukset: Nothing

Plussat: as noted in above responses. a very good experience. one of the top Best Western + that I've stayed in. Thank You! will stay again if/when in the area.

Miinukset: No. High expectations. No disappointment.

Miinukset: Not a great experience. The first room they gave us was occupied. The second room had one bath towel land no hand towels. When we called and asked for more, no one ever came.

Plussat: Late check in greeted warmly even gota drink before they closed. Comfy bed !

Plussat: Beautiful old home with very nice outdoor space

Plussat: Not a lot

Miinukset: We arrived late so no one was there, which was OK. We went straight to our room which was small but just OK. In the morning, there was a mediocre breakfast laid out but no one around. When we were leaving we search around knocking on the kitchen door to find someone to pay. Finally, a sullen woman came out and grudgingly accepted our money telling us it wasn't her job.

Plussat: Location

Miinukset: Restaurant closed Mon and Tues. so unable to eat there. Looked good!

Plussat: The staff was phenomenal and happy to help accommodate anything

Miinukset: It's a bit expensive, but it was Labor Day weekend. Over all though I have not stayed at a cuter place with friendlier people.

Plussat: Cozy, charming, good location

Miinukset: Lugging things upstairs, restaurant below.

Plussat: The location was nice, in a quiet neighborhood. We really like the older homes/structures!

Miinukset: The parking was street side and it was first come, first serve. Also, unbeknownst to us, our bathroom was across the hall from our room. The staff member showing us to our room made the comment that the 'public' isn't allowed to use the bathroom and how rude it would be if they did! So needless to say, was stressed about walking in on someone using our bathroom. It was VERY small & only a small window for any air circulation. If we stay here again, WILL make sure that we don't get Room #6.

Plussat: Location was fantastic, easy to walk to the lake and nearby bars and restaurants. We easily found street parking right in front of the property.

Miinukset: Our room was the one with the bathroom across the hall, would be great if there was a lock on it so that only we could access it, and we could leave our bath items in there. Also the kitchen in our room was lacking some basic items, wine glasses, cups, etc.

Plussat: Lots of uniqueness and character. Very romantic... top floor room overlooking front has the feel of being in a tree house. Bed is very comfortable.

Miinukset: The room temperature could’ve been a little colder. More coffee in the room- we only had one regular pod and one decaf.

Plussat: Location was great.

Miinukset: Very weak internet.

Plussat: Unique establishment

Plussat: Beautiful heritage building, nicely renovated but still retains its charm. Well appointed with lovely antique furniture. Adjoining restaurant served delicious tapas. Great location with a short walk to the beach and McEwen Park. Would definitely return

Plussat: Staff was great. Fitness room had all you need for a on the road work up along with a 24hr pool

Miinukset: Notta, oh the eggs were not so good

Plussat: We had a good time in ur care.

Miinukset: A little to noisy in the halls. Echos in the room.

Plussat: The location and staff were amazing.

Miinukset: No elevator which isn’t convenient with a baby and lots of bags.

Plussat: Comfortable and value for money

Miinukset: Not Applicable

Plussat: Nice to find a pet friendly option.

Miinukset: Our dog is very old and stairs are difficult so a room on the main level would have been much easier for her.

Plussat: Bed super comfortable and staff very friendly

Plussat: The friendly staff

Miinukset: No elevator for the 3rd floor.it was tough lugging my bags up the stairs. The bath tub needs to be scoured or use a Mr Clean magic eraser on it.

Plussat: Close enough to the highway

Miinukset: The shower

Plussat: It was a exactly as advertised! Plenty of restaurants nearby and breakfast was good, with hot foods being refreshed before they were empty.

Miinukset: I can’t think of anything that I didn’t like.

Plussat: Staff was really polite and ready to help.

Miinukset: First room smelled like pets and smoke really bad so was moved to another room. In that room we found multiple pills on the floor once the pull out bed was moved a bit to pull it out. Having children it was scary cause they could of thought it was candy.

Plussat: The staff was extremely hard working and responsive. Hotel emplyee was outstanding.

Miinukset: Wish it had elevators.

Plussat: Bed was comfortable.. that was about it

Miinukset: Our room smelled horrible like a locker room.. not great for the fact we were there celebrating a 30th anniversary. We booked 2 nights here, and I paid enough to have had a clean smelling room. Super disappointing for us both. Staff moved us to another room for the second night, I was so shocked to find that it smelled bad too. I’m not super particular but I’ve stayed in a lot of motels and never had this problem. Will avoid these hotels here on out

Miinukset: No hot tub the pool was moss green. I picked a hotel with a pool. Kids whole trip is the swimming pool and no pool. Epic fail

Plussat: Everything else was great, the staff was superb and so friendly not to mention helpful, breakfast was good and the bed was comfy.

Miinukset: The shower looked like it was just used, there was sand and dirt on the walls and floor.

Plussat: Hotel employee who checked us in was amazing. She was able to assign us two rooms that had adjoining doors. Both rooms were clean.

Miinukset: The towels should not be stored close to the floor. The doors were open to the room when we got there, I guess it was waiting to be checked by management. Pool was cold and the hot tub was under construction which was disappointing. Dryer took 2 hours.

Plussat: The location was excellent for easy access around town. The breakfast was very good, lots of choices. The staff was very courteous and very knowledgeable of surrounding area.

Miinukset: The bed was a little uncomfortable for me. I'm used to a firm mattress and this one was too soft for me. That's just my opinion. The coffee in the room was not replenished, had to go to the desk and request more coffee for my room twice.

Plussat: The beds were clean. Room was clean. Food was good.

Miinukset: Could hear when the neighbors took a shower, when the traffic picked up outside, when the people upstairs were awake. I have stayed at several hotels in my lifetime and for this rate, I expect to sleep soundly with no interruptions.

Plussat: Breakfast was ok

Plussat: Great hotel, central location, responsive staff, free breakfast, what more can I say this hotel was awesome.

Plussat: The breakfast menu...

Miinukset: The price

Plussat: Comfortable bed

Miinukset: Older run down hotel on freeway the woman who checked us in could hardly be bothered I would have not stayed if I could have got my money back lots of better choices down the road for the same nightly fee never was told WiFi password just a bad experience from the beginning

Plussat: I liked you put my family's rooms not too far from us less worry.

Miinukset: I have no complaints

Miinukset: The eggs were runny and flavorless

Plussat: Extra space,small kitchen.

Miinukset: Toilet kept running and couldn’t turn off the air

Plussat: Clean, had amenities we like, location, nice breakfast room and food

Miinukset: Outdoor driveup was totally unappealing with dead plants... felt unwelcoming and like management didn’t care about business/customers. Drapes in room were shabby, old and fraying/shredded.

Plussat: Friendly staff

Miinukset: Didn’t always clean room each day

Plussat: Staff was excellent. Property clean.

Plussat: Clean....quiet...comfortable

Miinukset: Parking, ad I was pulling a cargo trailer

Plussat: Location and good overall

Miinukset: It could have been cleaner. Carpets and floors had stuff on them even in hallways

Plussat: The kind staff

Miinukset: All was just fine.

Plussat: Easy access, close to restaurants and places of interest

Miinukset: No dislikes, everything was fine

Plussat: Friendly helpful staff.

Miinukset: Breakfast was just ok, nothing special. We only ate it once. The carpet in the room had stains all over like it had not been really cleaned in years.

Plussat: Location to Disneyland was amazing! Literally across the street. Staff was great; kind and accommodating. Rooms were spacious as well.

Plussat: Free breakfast and cookies were a nice perk. Personable employees.

Miinukset: First room we were given smelled like a farm yard but they gave us a new room after our complaint. Beds a little saggy and carpet needs shampooing or replacing.

Plussat: The bed was ok the excise room was good no pool

Miinukset: The carpet was stained no shampoo the breakfast was average

Plussat: Location location location

Miinukset: Breakfast was only a granola bar - not what we expected.

Plussat: Comfortable room and good breakfast

Miinukset: lighting needed in entry area of the room.

Plussat: Excellent location for access to the lake resort and many shops . Was a little noisey but worked great for us .

Miinukset: A little noisey

Plussat: Location!

Miinukset: They no longer offer breakfast!

Plussat: The location is perfect for walking and enjoying the main strip.

Plussat: Great location! Very clean.

Miinukset: Thin walls

Plussat: There was no breakfast, only donuts Thank you for the bath mat

Miinukset: The shower/tub should have something to hold onto. It looked like a small bar had been torn off and never replaced. The hour switch on the clock jumped from 6 to 8 so it couldn't be set on 7. The sink faucet was very hard to pull on.

Plussat: Location was excellent.

Miinukset: The air conditioner was noisy.

Plussat: Location , convenience and price.

Plussat: Location was excellent, I stayed with my daughter and we could walk everywhere. Staff were helpful and friendly and the property was as expected.

Miinukset: The room we had was noisy, it was right next to the office and the laundry room but it was private and had one way glass which meant we could have the curtains open even though it was a high traffic area.

Plussat: The bed was pretty comfortable, which is very important to me. Everything looked pretty clean.

Miinukset: When I first entered the room, the air smelled stale and a little like cigarettes. So I opened the windows and kept it open all night. I was a little on the warm side all night, and only discovered in the morning that the air conditioning was off, and turned it on then. The only other thing which would have made it much better would have been a really nice chair to relax and read in, instead of two beds.

Plussat: Location., clean, parking easily accessible.

Miinukset: No exhaust fan in the bathroom so there is mold on the. Bathroom ceiling. Very firm beds

Plussat: Big refrig in room. Beds were comfy. Breakfast was ok but not what stated. Ok room but showing wear and colors are out dated.

Miinukset: No options for disabled like elevator. No reception area bathroom. Just put me on 2nd floor despite being told I was disabled and then later texted me no 1st floor rooms available or elevators. Air conditioning had a mind of it's own. Sheets put on inside out. No liners put in waste baskets or drain traps in sink or tub; housekeeping left those for me to do.

Plussat: The clerk at thd front desk was very pleasant and patient.

Miinukset: The room was dirty and dingy, smelled faintly of urine and was overall pretty bad. I expected far more from an establishment usi g the Wyndam name.

Plussat: Location was great, rooms were good size and the stay was relaxing.

Miinukset: Bathroom was a lil small for 3 people

Plussat: This was a horrible experience.

Miinukset: The room was dirty and outdated, the decor was from the 70s, the hallways were dark with badly stained carpets, we found trash from the previous occupant on the floor in our room, and the breakfast was absolutely horrible. This was a terrible experience.

Plussat: It was a very clean and comfortable stay. We enjoyed ourselves very much

Miinukset: Nothing

Plussat: Water for shower was warm. Hotel was quiet

Miinukset: hotel was very outdated. We stripped the bed and srayed with lysol. Room had a weird smell. Breakfast was not good.For the price we were shocked with quality.

Plussat: Bed was great. Biscuits and gravy were tasty. Coffee was very good. Nice staff. Clean. Adequate parking.

Miinukset: The electronic door lock was finicky, made it difficult to get in. The refrigerator had recently died and we had to throw out our leftovers

Plussat: Bed was comfortable. Great sized room

Miinukset: Only issue was my door would stick so I really had to push on it to close the door and open it. Other than that everything was great.

Plussat: location, bfast was good

Miinukset: no dailu housekeeping

Plussat: The room was spotless. The bed was comfortable. The breakfast pickings were more than we expected. Excellent location. Plenty of parking space available. Helpful reception.

Miinukset: The room was too small to accommodate a lamp and end table on both sides of the bed. An uncomfortable chair was in the room for the second person reading/TV watching . The bed was a queen, so thought the room should have available space for another end table?

Plussat: They kept our rooms together

Miinukset: The breakfast lacked variety and the handicap accommodations were lacking

Plussat: Location

Miinukset: Terrible beds

Plussat: Nothing specifically stands out, other than the friendliness of the staff

Miinukset: They did not discount the rate even though half of the advertised amenities were unavailable, and they gave my room to someone else even though I was required to prepay. Multiple reviews on facebook point out the recurring problems with this location.

Miinukset: Room was freezing cold when we arrived and did not heat up. One very thin blanket on bed, no extras. Old decor, peeling wall paper, stained chair in room. Bed was not comfortable at all. Very disappointing as we chose based on Ramadas usual high standards

Plussat: The Breakfast was good

Miinukset: The Staff were very friendly

Plussat: The beds are comfortable and the staff are all very friendly and helpful.

Miinukset: The hotel is a bit run down, the breakfast is not great and room cleanliness so-so (hair at bottom of tub).

Plussat: The room was remodeled that we were in. But I did hear from other guests that their rooms were in poor condition. Over all our stay was pleasant. The hotel does need some updates.

Miinukset: I was looking forward to using the pool but it wasn't very inviting.

Plussat: Breakfast was good

Miinukset: Showing up to a dirty room at 10pm with my family and having to wait 2 hours for them to clean my room for us to check in and management is poor as while as the site manager who did nothing to help but call the night manger and yell at her because i got his cell phone number to call him and for help in this situation. He didn't offer any but to call the night manger.

Plussat: Staff was great. Breakfast was hot and always stocked. Front desk was always pleasant. 30 minute drive to Silverwood. Room was basic. Nothing fancy but had everything we needed.

Miinukset: Could use a little more parking and it was a little pricey for a 2 1/2 star. You are paying for location close to Silverwood in summertime.

Miinukset: The pool area was not anything like it represented itself as being on the website. It was dingy, appeared to be dirty water in the pool, and over chlorinated. The door needed to be propped in order to breathe. The Jacuzzi also appeared dirty and the water was dingy. The bubbling feature was throwing water above the pool an inch or more and all around the area. We are disappointed with the misrepresentation of the establishment.

Plussat: Breakfast was good. Close to our destination.

Miinukset: driveway was not easy to find. Part of town was not the best. Streets were busy, no place to walk.

Plussat: We liked the breakfast, actually were surprised by it! The location was right off the freeway which some people must like ....but it was on a busy commercial street. The staff was polite and the complimentary breakfast really good, (scrambled eggs, sausage, and make your own waffles along with the usual bagels etc...) so we would recommend it.

Miinukset: Breakfast area to small.

Plussat: The bed was comfy and the breakfast was good.

Miinukset: When we booked this hotel we wanted a pool and breakfast. We were traveling with our kids and after a long day in the car they were really looking forward to swimming. We were disappoint to find out that when the boys went in to swim that the chorine levels were super strong and was burning their eyes after just a few minutes. They got out and tried the hot tub, when my husband tried to put on the jets, they backfired or something happened, and you could tell it wasn’t safe to stay in. When we mentioned it to the front desk, we were told “swim at your own risk”. It was late and we had been traveling all day or we would have opted for another hotel. As we were leaving in the morning we looked at the pool and a sign was on there that said out of order as well as one on the wellness room. The manager was there when we left and did offer us a 20% off our stay. Which we gladly excepted

Plussat: Location

Miinukset: We had two rooms and one room had not been cleaned properly. Night stand had chewed candy and wrapper in drawer and a used Kleenex tissue was found in bathroom. Stains on ceiling were painted over instead of being removed.

Plussat: the breakfast and location was ok

Miinukset: room not cleaned. clean towels and trash out only.soap scum in tub. toilet seat gross and broke. dust bad. popcorn still on floor. lampshade stained. takes hot water 20 min.to come through. room needs paint. i complained and got laughs and a job offer.

Plussat: 1grendy, clean quite.i

Miinukset: No

Plussat: Location was good.

Miinukset: Old. Entrance had A single door that you had to open manually. And it opened out. Not ready to do while juggling bags and things. TV in our room was broken. Night clerk couldn't do anything about it and didn't offer us anything for the inconvenience.

Plussat: The beds were comfortable.

Miinukset: Price was high for quality. Staff not too cheery. Our room was next to the noisy ice maker despite high vacancy. Pool was closed. Breakfast was not broad enough. Various starch products really don't constitute breakfast.

Plussat: The location

Miinukset: It was dirty.

Plussat: Curb appeal from the front of the building

Miinukset: Pool closed. Check in was delayed due to insufficient maid staff. NO ELEVATOR. Room was old, dirty and crusty.

Plussat: The jetted tub in the room was very nice!!

Miinukset: Staff at the front desk seemed really disconnected and every 24 hours the mag key stopped working and had to have it reset.

Plussat: The staff was very friendly

Plussat: Friendly staff. Breakfast was good.

Miinukset: Pool not working. When asked staff, they told me, that it was closed for a long time.

Plussat: Seeing it in my rear view mirror as I was leaving.

Miinukset: This hotel is not like the photos. Ice machine broken, room door lock missing, exterior door by our room broken and did not lock.

Plussat: Staff

Miinukset: Halls smelled of cat urine, breakfast sausage undercooked, below average breakfast, presentation

Plussat: Clean. Nice looking rooms!

Miinukset: Rooms seemed cramped. Beds were hard.

Plussat: Staff was wonderful. Helped me with computer printing.

Miinukset: Bedspreads were stained. No breakfast.

Plussat: Very clean and comfortable not to mention that it was quiet

Miinukset: No coffee in the room. No complimentary shampoo either

Plussat: It was a holiday weekend, but for 30 bucks more I could have with me up without a sore back and had more than one pillow. It was not worth what was paid. I should have just either paid the extra 30 bucks for BE or just drove thru.

Miinukset: The price vs the quality, only two pillows, to get two more required a hike to the office. The noise level coming through the walls.

Miinukset: Cost seems to be rising as you get less and less. The sheets are ruff!

Plussat: Upgraded and remodeled was good.

Miinukset: The bar next door playing loud music til late. Made it difficult to rest or sleep earlier.

Miinukset: There were some noisy guests coming and going banging doors quite late at night . Apart from that it was clean and comfortable

Plussat: (No breakfast available.) Location was convenient to the family reunion events.

Miinukset: No breakfast.

Miinukset: For someone who has to live paycheck to paycheck and have to pay $100 to stay in a hotel room that I’m not in for not even 12 hours is way to expensive. Especially when the room doesn’t have shampoo conditioner or any other types of necessities.

Plussat: AC in the room

Miinukset: The rooms could use a microwave or mini fridge

Plussat: The facility was clean.

Miinukset: For the price for one night there could have been a breakfast. Bigger towels.

Plussat: Location

Plussat: Morning staff was very nice and helpful. They let me check in earlier and checkout an hour later. Staff is doing the best to keep this place clean. Can't speak to location since I was driving anyways. Was 10 min drive away from the lake and city park though.

Miinukset: No iron and ironing board in the room but a nice guy at front desk (I think he is a manager) got me one. So was all good.

Plussat: great location , friendly staff and really good service

Plussat: Great location

Plussat: There was no hairdryer in the room. I went to the front desk the night before I needed it and the desk clerk searched a couple rooms to find one. He was very helpful.

Miinukset: On the first day we asked for an iron and no one followed up, we did not get one.

Plussat: Pets allowed,I liked how the manager handled how we were treated by the hotel employee. He had us walk to the third floor with 3 Adults with injured knees,and three dogs.

Miinukset: The hotel employee who checked usnin was not professional,and was rude.We had a reservation with pets which meant we needed the first floor,and he gave the last room away on the first floor.When I questioned him about why if I have pets and disabled?

Plussat: The manager was friendly and helpful

Miinukset: It smelled moldy it was outdated blood on the outside window sat on the edge of the bed andThe manager was friendly and helpful the mattress flipped up

Plussat: The location was nice for what we were doing in town.

Miinukset: The room smelled bad when we first walked in. The sink faucet shakes, the bathroom door didn’t close all the way and was unable to lock.

Plussat: I was tired

Miinukset: There use plastic cutlery and styrofoam dishes and cups

Plussat: No acces for a disabled persons

Plussat: For one night it was fine. Good breakfast.

Miinukset: Bare minimum in the rooms Thinner walls

Plussat: Location

Miinukset: Bathroom was outdated

Plussat: Bob was incredible.

Miinukset: Would have preferred not having to use stairs.

Plussat: Great area.. Close to restaurants and mall. Air conditioner worked great.

Miinukset: Pool was closed due to "chemical reasons because of the rain". But other than that it was great.

Miinukset: The fact they wouldn't use my reservation price. They said my credit card didn't go through, with no proof. With me using same card to pay for room no problem. I also had used the card for the 2 previous days with no issue. So at 7:30 at night with my 2 kids, I was forced to pay 231.00 instead of 192.00 on my reservation which I had on paper in front of them. Also 1 bed for 3 of us, with 2 beds reserved

Plussat: Close To Applebees

Plussat: Nothing

Miinukset: Room was gross smelled of cigarettes office staff unprofessional. Front door had clearly been kicked in bathroom had weird burns all over. Someone smoked crack in there. Left feeling the need of a shower and a tetanus shot.

Plussat: Comfortable beds, nice stuff, big table in the room

Miinukset: Old refrigerator, weak wifi

Plussat: Room had a vape pen in the cupboards. Looked like it wasn't cleaned. And has a funky smell. Looked way different then the pictures online

Plussat: The room was clean, the staff was nice

Miinukset: no coffee pot, no microwave, tried to use the pool and it was “closed early” with a smiley face hand written on a piece of paper. I paid way too much for the complete lack of amenities. I wish I would have spent a little more and stayed somewhere that at least had coffee and access to the pool. One of the main reasons I booked it was the outdoor pool and we didn’t even get to use it.

Plussat: Location

Miinukset: Swimming pool was not cleaned regularly during the day. Overpriced . No microwave even though was advertised as there is Microwave. Very outdated rooms. No shampoo ,or soup ...

Plussat: The bed was stiff. The toilet ran all day/night. The water pressure was really low. They charged my card three times, but we paid at the hotel with a different card. It was overly expensive for the lack of amenities.

Plussat: Location

Miinukset: Sheets had holes, blankets were threadbare, microwave didnt work, toilet ran, manager chain smoked and lied to us about a refund due to plane issues. He stunk like an ashtray. Room wasn''t cleaned

Plussat: Nothing.

Miinukset: I didn’t like the property at all. It was set far from anything in an industrial park. It was terrible. The service was terrible. I would never recommend this place to anyone, unless your into staying at a place with no atmosphere, no smiles, and no idea or concern about customer service.

Plussat: Close to what we were doing

Miinukset: States in big sign NO PETS. Web sites says pets ok swimming pool hasn't been opened for quite a while but is still in there ad. very unhappy with the hotel