Hyatt House Colorado Spgs

Breakfast was good -

Near a train track, Hallways too too dim - air conditioner loud - tub needed cleaning - pillows are not good - housekeeping wanted to come at 4:30..

Poor torn desk chair. 30 year old wireless phone. Bulky old TV remote that did not work. Poorly marked entrance and driveway to hotel. No cleaning when staying two days. Dingy carpet. Noisy bathroom fan.

Pillows were very comfortable,asWas the king bed. The sofa bed was not comfortable and squeaked every time you moved

The bathroom had a constant drip from the ceiling that kept us awake, the floor crevices were dirty, the carpeting in the living area had multiple stains. The hotel information print out in the room did not match the times for the pool opening or the breakfast

Room was nice, smaller than expected. Liked that it had a kitchen with full fridge and stocked with kitchen tools, dishes and pans.

Staff was rude. Couldnt get clean linen pillows or blankets for pull out sofa at all.Took 3 attempts just to get clean towels.Desk clerk wanted us to wait for him to finish his 2nd smoke break in 45m in order to check out so just left the key after that.