Colorado Springs hotellia

Plussat: The Broadmoor is a 5 star resort. It is a designation that is well earned. Everything was excellent.

Plussat: Finee, well run hotel

Miinukset: Need to bring many $$$ for constant tips

Plussat: beautiful setting

Miinukset: In this MASSIVE complex- in HIGH ALTITUDE there is NO water- anywhere!!! None set out at front desk- none in room...we were told "you can BUY some at the4 store down the hall" seriously?!

Plussat: Expert staff, well-trained and pleasant, from all over the world. Beautiful rooms, recently updated in the West Building. Good food, although pricey. Beautiful golf courses. Excellent spa facilities. Great resort clothes shopping.

Miinukset: A little "Disney-esque" especially with the many young children and large conference groups running around in early August. The man-made lake in the middle of campus -- ugh.

Plussat: Amazing. The entire staff was incredibly friendly, helpful, and accommodating. On-site food service was excellent. Room was spacious, clean, and comfortable.

Miinukset: Nothing

Plussat: The Broadmoor is old world beautiful. The detail in design with comfort and beauty in mind is exquisite.

Miinukset: The room we were given had a flight of stairs to climb and we were not told this ahead of time.

Plussat: The room was so roomy and had a beautiful fireplace and gorgeous view. They also allowed us to redeem our free wine voucher for our honeymoon with room service which was perfect for us after a long day of driving.

Miinukset: loud shower

Plussat: The staff was very friendly!!

Plussat: The customer service was excellent. We appreciated the snacks and free drinks, and especially the full breakfast. We will definitely come back!!

Miinukset: We liked everything.

Plussat: The staff was phenomenal! The daily breakfast and evening kickback were very enjoyable! All of the items in the hotel were well taken care of. The nightly popcorn and soda were a hit. I loved that the hotel was a walkable distance to a movie theater!

Plussat: Everything was good.

Miinukset: None

Plussat: The staff was extremely friendly and the hotel was very clean. I loved the layout of the room and the spaciousness of the bathroom.

Miinukset: Nothing

Plussat: Room was very clean and comfortable.

Plussat: Location, employees, rooms, and the food!!!

Plussat: The hotel provides great breakfast and happy hour dinner.

Plussat: Staff very friendly and helpful. Room very clean and comfy.

Plussat: Free breakfast and evening kickbacks

Plussat: Location

Plussat: Great staff!

Miinukset: Just a bit older of a hotel. It was clean and well kept... Food was a bit disappointing

Plussat: Everything.

Miinukset: Nothing.

Plussat: We appreciated the kind stuff there there was more than willing to help with whatever we needed. Every night we came back to the hotel it was very clean and every morning The breakfast was delicious. A variety of breakfast items.overall it was a great experience

Miinukset: The pool closed too early for the children.The snacks there was expensive

Plussat: Friendly staff. Nicely appointed rooms.

Miinukset: The layout of the parking lot was a little bit confusing and tight to maneuver in.

Plussat: We loved the indoor pool and hot tub! Rooms very nice and comfy. Breakfast was great with eggs and bacon! Updated tv and decor. Best addition was a bench with cushion over air unit for extra seating and drawers.

Miinukset: Wish for a pillow top mattress

Plussat: Room was super clean and looked very nice. Bed was amazing. Check in and out process was super easy and fast. Staff members were great!

Miinukset: I wouldn't have changed anything!

Plussat: It was a good location. Walked to 3 different restaurants without crossing the street and still had two other options

Miinukset: Room is MUCH SMALLER than it looks online. No hot water in the morning. Room sort of smelled. Breakfast area was way two small to accommodate. We were there for USAFA in processing so the hotel was full and the facility just couldn't accommodate that many people.

Plussat: Friendly staff, free breakfast, indoor pool and hot tub. I loved the fruit infused water in the lobby.

Plussat: Everything, very clean, staff outstanding!

Miinukset: Nothing to mention

Plussat: clean room. plenty of parking. good location.

Miinukset: My refrigerator did not work...but I did not ask for it to be fixed so not the hotels fault

Plussat: Free happy hour snacks and breakfast set the Best Western Plus apart from the competition.

Plussat: Everything. The staff greeting, the check-in process, the cleanliness, the ambiance, the orange water, the cookies, the bed, the pillows, the amazing, amazing showerhead, and the physical layout and grounds. Just an amazing property. Gina is the best.

Miinukset: Nothing except we only got to stay 3 days.

Plussat: Newly remodeled, excellent staff, nice linens and decor. Good breakfast.

Miinukset: Rooms were a little small. Shower was loudest I've ever heard.

Plussat: Staff is welcoming and fantastic. The Flying Horse Athletic club and pool are absolutely amazing! I didn't golf, but the course looked nice. Plenty of food options nearby and easy access to the highways. Clean, comfortable, well appointed rooms.

Miinukset: The room never cooled properly, so it was difficult to sleep at first. Fortunately, we faced the golf course rather than the parking lot, so we were able to open the sliding door to allow cool air to breeze through.

Plussat: Wonderful accommodations, friendly, attentive staff, Georgia's lovation

Plussat: Everything. This is a wonderful place to stay

Miinukset: N/A

Plussat:  the manager, always ensures a great stay. The rooms are quiet and peaceful. The resort is well maintained. This is my resort of choice whenever I stay in Colorado Springs.

Plussat: Very clean, friendly staff, nice rooms.

Miinukset: The landscaping on the edge of the golf course, which was also right outside of the floor level room's patios, could have been better.

Plussat: Beautiful resort and amenities, convenient location and the staff consistently went above and beyond to make sure we were satisfied.

Plussat: I tremendously enjoyed this hotel and wished I had booked it longer. It was worth every penny. The staff was attentive and the environment was safe and welcoming. The fitness facility was outstanding and so was the staff.

Miinukset: It is secluded in a way but that was our purpose in the first place.

Plussat: Great hotel! Great gym and pool. Room was also beyond expectation.

Miinukset: No

Plussat: Salt water pool

Miinukset: Nope

Plussat: Quiet. Great kids pool. Clean rooms

Plussat: The staff was friendly and went out of their way to make sure our stay was memorable. The rooms were awesome with beautiful views of the golf course and pikes peak. Close to tourist activities but felt like you were remote and private for relaxation.

Miinukset: Nothing

Plussat: We were on vacation with 3 of our grandchildren (10, 10-1/2 & 12) and we were in a 2-bedroom suite which was perfect for us. Kids enjoyed he swimming pool and basketball court.

Miinukset: Nothin really.

Plussat: Really felt like we were at a 5 star hotel. They did a great job! The room was nice and bed was comfortable, but the staff was definitely the best part of the hotel. We didn't ask for anything crazy, but they were just very helpful and friendly. You can tell the hotel hires good people and gives them some rope to make decisions on their own. Just so nice to have good customer service these days.

Miinukset: Nothing-great job!

Plussat: Lady at check in was super nice. Room was clean and had more to it than i expected. Beds were comfy. Breakfast was good. Quiet. Would definitely stay here again.

Plussat: I loved the bathroom. Very clean place with friendly staff. The large lobby was a great place to hang out and enjoy a drink.

Miinukset: Pillows were not very comfortable and the thermostat didn't cool the room down.

Plussat: Everything was wonderful.The room was charming and so was the hotel itself in general.Folks in Colorado Springs have it good,the hotel has a beautiful views and really cozy beds,friendly staff and great food & drinks.Wonderful in every way. We fell in love with the giant windows too. Can't wait to go back.The parking situation is no big deal it's less than a block away and a dollar after 4pm then it's just a dollar or two extra if you leave after 9:00am.If you don't like that then you should pony up for valet it's very inexpensive if you campers it to places in the French Quarter or something like that.

Plussat: The bed was amazingly comfortable.

Miinukset: There was no refrigerator in our room.

Plussat: Clean, attractive

Miinukset: Expensive with no real extras except WiFi. Parking was in a sketchy garage a block away for $1 or $18 valet. No coffee in the lobby and the coffee maker in our room was broken. No complimentary breakfast. For this price you can get a lot more elsewhere and in a safer location.

Plussat: Comfortable bed and great shower. Really enjoy the lobby area with very good happy hour specials.

Miinukset: The toilet kept running. This is the second time I've had that problem here. Thankfully staff fixed it promptly.

Plussat: Great service, comfortable bed, attractive bathroom, very pleasant room. Comfortable and inviting lobby area as well.

Plussat: We were given a corner room on the top floor. It had all the amenities you could ask for. Luxurious but reasonably priced and right in the heart of the city.

Miinukset: Parking was a little odd. You had to park a block away and then when we went to leave, the $1 we were told we would pay was only good until 5:30 am..must've missed the fine print somewhere. So it cost a few more dollars to get out of the lot, mostly just inconvenient.

Plussat: Best part were the comfort of the beds.

Miinukset: Disappointed in the size of the room. For a room with a king size bed it was very small. View was of a brick wall.. Someone also needs to clean the kitchen. We went to the brunch on Mother's Day. I saw the kitchen as we passed to go to the back room where the food was located. If I saw the kitchen before we made plans, we would have never eaten there. Filthy, absolutely filthy. Gordon Ramsey would have a field day...

Plussat: With shopping centers like Target JCPenney and restaurants nearby make it perfect

Miinukset: I like to Panera rock bottom Red Lobster and chipotle.

Miinukset: I paid $136.00 for a one night stay, and bc my card was exactly $2.00 short of the room deposit they wouldn't allow me to fulfill my reservation, so I was out $.

Plussat: I liked the location and friendly staff. Lots of amenities, but didn't use them. My room was spacious with fridge, microwave, coffee/tea maker, iron with board, & hairdrier.

Miinukset: Room seemed clean, but very shabby. Breakfast buffet was plentiful, but get there early before it gets busy especially on weekends or you'll have a long wait for seconds. Sleep number bed difficult to use:(

Plussat: comfortable beds friendliness of shuttle driver and his pride in the facility

Plussat: Rooms and dinning area

Miinukset: House keepers not attentive and courteous.

Plussat: Everyone was very nice and helpful! They were more then willing to make our stay as comfortable as possible. I loved it and I will definitely come back!

Miinukset: Our air messed up but other then that no complaints

Plussat: Very nice stay and very friendly & helpful staff!

Plussat: Nice, new hotel. Good location. Easy walk to convention area and numerous entertainment and food places.

Plussat: location

Miinukset: Too much road noise from the interstate highway.

Plussat: Location was great, easy access to the town.

Plussat: Breakfast included (buffet style). Location is north of the city but easy access to highways to get to sightseeing locations. Short wait for Uber/Taxis

Miinukset: Not in a great walking area. No elevator to bring bags to 2nd floor.

Plussat: The room was really nice as well as the bath room other people were friendly as well as the staff

Miinukset: The bed in the room wasn't the best kept having to wake up because lower back started to hurt (king size)

Plussat: Great breakfast that is included. Grill has good food also.

Plussat: Breakfast was amazing. The mattresses were extremely comfortable.

Miinukset: The hot tub closed early, 10pm.

Plussat: The room and tv.

Miinukset: The lack of customer service from driving in at 4 in the morning

Plussat: we spend only one night there. Breakfast was amazing, and the bed was very comfortable. The room was specious.

Miinukset: The toilet was not working properly, it was running all the time and it needed 2 visits of maintenance to fix it. Also the carpet was not clean.

Plussat: Breakfast was wonderful, lobby sitting area around fire place, close to highways and many local resturants and shops, bed was super comfy

Miinukset: Didn't have an outside sitting area, didn't have a spa

Plussat: Breakfast was awesome, the staff was efficient and friendly.

Miinukset: Nothing.

Plussat: The atmosphere overall was wonderful.

Miinukset: The admin and reception was the worst part a majority of the time in addition to the room service. The reception was lazy and not helpful at all when we needed assistance and the room service brought us cold food and wrong orders. Also you couldn't open any windows and had to keep the shade drawn so people couldn't see right into the room - so was very dark.

Plussat: Comfy room, has fridge and microwave, great pool and hot tub, wonderful restaurant. Can't ask for more.

Plussat: Love the fireplace in the room!

Miinukset:

Plussat: Nice accommodations.

Miinukset: There was water on the carpet in our room which the staff tried to rectify with a carpet dryer, but it was never fully dry after two days. The parking is a nightmare if you get in late, which was an issue for us every night. Our last night, someone decided to take up 7 spots with a moving truck and trailer, forcing us to park across the street at another hotel and walk through running sprinklers to get to our room.

Plussat: Staff was very attentive and friendly. Hotel was very clean with nice amenities and is very convenient to the Air Force Academy.

Plussat: Breakfast was great, glad it was open before 7am. For government or business travelers having food available at 645 is handy. Also having yogurt and fruit available all day is great.

Miinukset: Cookies everyday at 6pm. There were cookies available on Friday and I really craved it on Saturday.

Miinukset: Too noisy. 4th floor had too many people/ kids on it. They need to be on lower floors and put elite members on the top floors.

Miinukset: Need to change a new sheet when cleaning the room.

Plussat: Very clean, good hot breakfast, very friendly and helpful staff

Miinukset: thin walls, can loudly hear others showering

Plussat: Clean. Comfortable bed. Nice hot shower. Good parking.

Miinukset: My room was small, there where four of us, and it got pretty cramped. The pool was also very small and filled with little ones in the evening.

Plussat: Breakfast was wonderful

Miinukset: Would be nice to have a small market for snacks

Plussat: Breakfast was awesome

Miinukset: Pool was freezing and no hot e

Plussat: The staff were great, really nice breakfast and good location.

Miinukset: The hot tube was broke and we were told the first day it would be fixed tomorrow but did not get fixed in the next three days. Rooms were small and not as nice as the other fairfield Inns I have stayed at.

Plussat: Story time is cool, except it would be better if they changed stories. Water park is decent but would be better if you brought older kids.

Miinukset: That they nickel and dime you, for how expensive the rooms are they definitely should include the little games they have there. The extras should not cost you extra. The website is a bit deceiving, they include toddlers a lot but we took our 2 year old and there wasn't a lot for him to do. They should put 3 and up basically if not 4 or 5. The rooms are nice but they should be for the price.

Plussat: The room was big enough.

Miinukset: The bed was uncomfortable. The hotel wasn't in the best area.

Plussat: Easy access to the airport, comfortable beds and spacious rooms, heated pool & spa, clean, friendly staff

Plussat: The room was nice. The breakfast was great!

Miinukset: For $160 I would expect the breakfast to be included.

Plussat: Great staff clean rooms

Miinukset: Thin walls

Plussat: Clean, roomy, updated

Miinukset: If you have a problem with stairs, ask for ground floor. These units appear to be converted apartments with many individual buildings. My room was right next to a very busy road and was quite noisy.