Colorado Springs hotellia

Plussat: The view and the room.

Plussat: It was so peaceful. I never heard a single sound from inside my room. No loud people, no squeaky carts,just silence.The staff members were so attentive and seemed to love their jobs. There were no crowds anywhere. There were lots of people but the property was so spacious that it was just perfect.

Miinukset: I loved everything!

Plussat: We love everything about the Broadmoor.

Miinukset: no

Plussat: One of the most beautiful hotels we've ever stayed at. The rooms and grounds are prestine in an amazing setting nestled in the mountains. From the moment we walked through the front door the staff went above and beyond to make us feel welcome - this is a special place and we can't wait to come back!

Miinukset: nothing - loved everything

Plussat: Wonderful in all aspects.

Miinukset: Room 1802 was a bit odd. Two double beds in a huge room. Why not queen beds? Also, there is a door that gives unrestricted access to 1801.

Plussat: Their staff was very attentive, anticipated everything and went out of their way to mKe the little things so nice. They were fabulous at every step. Room was large and well furnished too.

Miinukset: Wish it were cheaper but it was still worth it!

Plussat: Beautiful place! Spa was nice! Felt pampered.

Miinukset: Tad pricey (like food) and gratuities already written in were high.

Plussat: Expert staff, well-trained and pleasant, from all over the world. Beautiful rooms, recently updated in the West Building. Good food, although pricey. Beautiful golf courses. Excellent spa facilities. Great resort clothes shopping.

Miinukset: A little "Disney-esque" especially with the many young children and large conference groups running around in early August. The man-made lake in the middle of campus -- ugh.

Plussat: We love the Broadmoor! The property is amazing and our room was beautiful. The pool is fantastic; especially the slides! The staff members are friendly and very accommodating. We enjoy visiting the Broadmoor several times a year.

Miinukset: N/A

Plussat: The staff are extraordinarily nice and helpful. No excuses. If something needs to be done, everyone is empowered to make it happen.

Miinukset: The 20% mandatory tipping on everything kind of rubbed me the wrong way.

Plussat: Amazing. The entire staff was incredibly friendly, helpful, and accommodating. On-site food service was excellent. Room was spacious, clean, and comfortable.

Plussat: made to feel special. Even though first time quest always remembered our names and make us feel like family

Miinukset: Upon arriving told by front gate guard we needed to go around to west wing. But had construction and gave poor instructions on how to drive to the west side. We got lost, this was our first time in the area. Should have offered to have taken/escorted us around through construction etc., or provided per-printed instructions. Also could have offered to check in at the main bldg. and then escorted to west wing.

Plussat: Great views and staff was excellent. Kari was our waitress at the resort restaurant every morning and she is a rockstar ! Very informative about the area and extremely attentive. Bartenders and other wait staff were excellent as well. Highly recommend this resort.

Plussat: Very clean, friendly staff, nice rooms.

Miinukset: The landscaping on the edge of the golf course, which was also right outside of the floor level room's patios, could have been better.

Plussat: Staff is welcoming and fantastic. The Flying Horse Athletic club and pool are absolutely amazing! I didn't golf, but the course looked nice. Plenty of food options nearby and easy access to the highways. Clean, comfortable, well appointed rooms.

Miinukset: The room never cooled properly, so it was difficult to sleep at first. Fortunately, we faced the golf course rather than the parking lot, so we were able to open the sliding door to allow cool air to breeze through.

Plussat: Beautiful resort and amenities, convenient location and the staff consistently went above and beyond to make sure we were satisfied.

Plussat: Wonderful accommodations, friendly, attentive staff, Georgia's lovation

Plussat:  the manager, always ensures a great stay. The rooms are quiet and peaceful. The resort is well maintained. This is my resort of choice whenever I stay in Colorado Springs.

Plussat: Relaxing

Miinukset: Better maid sevice

Plussat: Everything. This is a wonderful place to stay

Miinukset: N/A

Plussat: Great hotel-very clean-felt safe

Miinukset: Walking to golf curse to eat breakfast or dinner

Plussat: Great hotel! Great gym and pool. Room was also beyond expectation.

Miinukset: No

Plussat: I tremendously enjoyed this hotel and wished I had booked it longer. It was worth every penny. The staff was attentive and the environment was safe and welcoming. The fitness facility was outstanding and so was the staff.

Miinukset: It is secluded in a way but that was our purpose in the first place.

Plussat: The staff were nice and the place is amazing.

Plussat: The staff are excellent at this hotel.

Miinukset: Some of the dinners during the 5:30 kickback felt a bit uninspired.

Plussat: You can confidently expect comfortable beds, pillows, cleanliness, and a friendly helpful staff.

Plussat: The location was perfect for us as we had a wedding not too far away and we were so close to Manitou Springs and Garden of the Gods. The breakfast and happy hour were so generous and everyone was so nice to us and our toddler. We will definitely recommend this hotel.

Miinukset: Housekeeping was a bit random. They knocked on our door at 8:30am on a Saturday morning to clean our room and woke our toddler. And when we asked them to come by later, they never did. But this was definitely not a deal breaker for us.

Plussat: At least I had shelter from the snow

Miinukset: The location was NOT near the airport as needed, cab fare was excessive as a result

Plussat: Nice room good location great breakfast

Miinukset: Price was a little high.

Plussat: Very nice. Clean. Quiet. Thank you!

Plussat: Staff was very friendly

Plussat: Staff was great

Miinukset: Didn’t know about the pet fees ahead of time

Plussat: Cleanliness of the room and facility

Plussat: Location, breakfast

Plussat: Everything!

Miinukset: Not one thing!

Plussat: Breakfast very very good.

Plussat: The friendly staff

Miinukset: Some issues with the shower temperature, it seemed to be only hot water and turning the handle did not help

Plussat: We were on vacation with 3 of our grandchildren (10, 10-1/2 & 12) and we were in a 2-bedroom suite which was perfect for us. Kids enjoyed he swimming pool and basketball court.

Miinukset: Nothin really.

Plussat: staff were very helpful; free wifi, breakfast and parking; adjacent to good restaurants; close to freeway; comfortable bed

Miinukset: noisy hallways. upon arriving i actually parked and entered the holiday inn, which is located in the front of the property, since the staybridge sign is at the entrance to the parking lot - confusing. phone in room didn't work.

Plussat: Location was great and loved the views. Breakfast was pretty good.

Miinukset: Walls were thin and could here everything going on in the room next to us and above us.

Plussat: Breakfast choices and quality was very good. The room was very clean and comfortable. The staff was informative and helpful.

Plussat: Nice sized suite with comfortable bed. Great breakfast with friendly ladies.

Miinukset: Nada

Plussat: Very nice room and amenities

Plussat: Lady at check in was super nice. Room was clean and had more to it than i expected. Beds were comfy. Breakfast was good. Quiet. Would definitely stay here again.

Plussat: The customer relations were excellent. Just loved the intake service. The young lady had such a vibrant personality.

Miinukset: The cleaning did not clean the tub or toilet. Other than that it was great.

Plussat: pretty view out the back. great breakfast. great location

Miinukset: Hot tub is not working in the winter. we were able to use a neighboring hotel's tub, but I would not have booked this hotel if I had known that.

Plussat: The young man on duty Sat evening was amazing! Our son hurt his eye as we were checking in and he promptly provided a bag of ice and later worked hard to restore our tv service. Wish I had gotten his name. Be sure to keep him! He’s kind and profess

Miinukset: No. Enjoyed it all... room, location, breakfast, etc. all good.

Plussat: Staff was great, especially Derek and others at the desk.

Plussat: The view is spectacular and the service and amenities are first class

Miinukset: Would be nice to know ahead of time about dress codes.

Plussat: The view and rooms. Spectacular!

Plussat: The room was so roomy and had a beautiful fireplace and gorgeous view. They also allowed us to redeem our free wine voucher for our honeymoon with room service which was perfect for us after a long day of driving.

Miinukset: loud shower

Plussat: Great views and spacious rooms

Miinukset: No

Plussat: The hotel room was very spacious and well appointed with a wine dispenser, refrigerator, and Nespresso machine! Great location up the street from the GG. I was only there for one night so I didn't get a chance to visit the spa or pool areas.

Plussat: Beautiful setting

Miinukset: Young/Collegiate summer staff slightly amaturish, but enthusiastic.

Plussat: Room was very nice

Miinukset: WAY overpriced. Would not consider this a resort. Without the view it was just a nice hotel.

Plussat: The views

Miinukset: There was not a hair dryer in the room.

Plussat: The location is phenomenal! The rooms are fairly spacious and nicely laid out.

Miinukset: Several of the rooms had external doors exposed to the elements which made it hard to load and unload luggage.

Plussat: It has amazing rooms with large closets, two sinks, a fireplace in every room (gas)and a spectacular view. The staff at the desk and in the restaurant and at the door are very welcoming and friendly.

Plussat: The surroundings were beautiful and the staff was very friendly and warm. Everyone we talked to appeared to love their job and were excited to share recommendations and answer our questions.

Miinukset: The infinity pool was a bit small then would be expected of a hotel of your size. Also the bathrooms were dated and out fireplace didn't seem to work, I felt heat but no flames appeared.

Plussat: Great beds great location great breakfast bar and evening snacks

Miinukset: No exhaust fan in the bathroom

Plussat: Convenient, large comfortable bed, spacious room and good parking. Cheerful friendly front desk staff

Miinukset: Breakfast wasn’t great but it isn’t a fancy hotel, more a convenient place to stop on the road.

Plussat: The exterior of the building & the hotel lobby were very attractive & well maintained! Plenty of seating in the lobby. Josh was the most pleasant & efficient front desk clerk! The rest of the front desk people were less friendly & approachable. I must mention that the night clerk (I didn't get his name) was very pleasant & a hard worker! He always made sure that hot water was available for my early morning cup of tea!!

Miinukset: The heating/air conditioning unit needs to be updated to a modern design with the thermostat on the wall. The current unit blows air from a unit by the window. The double queen room that we were in, was very small & cramped for 2 individuals.

Plussat: Breakfast was great. Everything was fresh including bakery. Staff very helpful and ready to assist.The pool and hot tub was great after a long day drive.

Miinukset: No microwave in room.

Plussat: Very kind and helpful staff. Great breakfast. Great location for all the Garden of Gods sight seeing. Clean and comfortable rooms.

Plussat: Very awesome breakfast staff!!!

Miinukset: My room key deprogrammed twice, which is not that big a deal. However, each time to get it rectified, I handed them my key, gave them my room number and they reprogrammed. They never asked to verify my name. Could have been dangerous....

Plussat: It was all that they said had a pool and a hot tub. We enjoyed the pool my granddaughter that is. We enjoyed the continental breakfast. We had g

Miinukset: No, it was fine.

Plussat: Clean, staff was very nice, breakfast was great. Very enjoyable

Miinukset: N/a

Plussat: Cleanliness, location, courtesy of staff. Room was clean and comfortable. Breakfast was excellent

Plussat: The location, the staff, and the overall cleanliness. The bed was terrific.

Miinukset: Perhaps the layout of the room- the 2 queen beds and the computer desk and chair were "at odds" with each other

Plussat: Comfy bed!

Plussat: Pancake maker

Miinukset: Nope this place is awesome

Miinukset: Not enough towels or a blow dryer, staff was very helpful in bringing both to the room. Broken shampoo holder in the shower. Bottles close to falling out.

Plussat: Location and history

Miinukset: No pool and valet parking was expensive and public was a block away.

Plussat: Everything was great!

Miinukset: Great place to stay! We will definitely be back! Reccomend this Hotel! Highly!

Plussat: beautiful restoration of old building, rooms are up to date and bedding/towels are all top notch

Miinukset: In the king room there is only 1 chair for the desk so no other place to sit.

Plussat: Historic beautiful and location

Miinukset: All great

Plussat: The lobby was very nice with a lot of comfortable seating. The room was well decorated with all of the necessary features in the room.

Plussat: Comfortable bed and great shower. Really enjoy the lobby area with very good happy hour specials.

Miinukset: The toilet kept running. This is the second time I've had that problem here. Thankfully staff fixed it promptly.

Plussat: Location

Miinukset: That we were put in the last room on the floor.

Plussat: The rooms were good sized, beautiful lobby

Miinukset: Bed and pillows were not very comfortable, location was in downtown area but many homeless people in the blocks nearby, bus station one block away

Plussat: The Mining Exchange sits a few blocks from Downtown Colorado Springs, so they're a lot of food options and nigh spots within walking distance of the hotel. The hotel was cozy and clean.

Miinukset: Our receptionist who checked us in was in a mood and was not very friendly or welcoming.

Plussat: The staff was helpful and welcoming. Lovely hotel!

Plussat: Nicely appointed room

Miinukset: Downtown noises at night

Plussat: Neat motel sitting at the entrance of Manitou Springs. Great views including Pikes Peak and Garden of the Gods! Family run, very friendly and courteous. Room was exceptionally clean; bathroom had just been remodeled and the shower worked excellent. Toilet and sink sparkled! Complimentary soaps and face wash. Booked a 1 bed and to our surprise a separate sitting area was included, complete with large dresser and pull out sofa. Sheets were a playful floral pattern but smelled, felt and looked clean, the bed was super comfortable. Also in the room was a large mini fridge with freezer, microwave, coffee pot with coffee, flat screen TV with cable, phone, AC/heat, hair dryer, dining table and desk area. Various stores near by to buy food/liqour. Our room was cleaned each day, fresh towels provided, bed made, coffee refilled. Each room also has adirondack chairs or benches outside doors for relaxing in the great Colorado weather. No questionable stains of the carpets, chairs or linens. No funky smells. No loud noises. Nothing sketchy. Felt safe. Felt homey. Money well spent. No complaints! SUPPORT LOCAL BUSINESS!

Miinukset: Bathroom shower/bath towels were a bit small but got the job done. No closet, but there is a rack with provided hangers and suitcase stands. No counter space in bathroom, but a large shelf is there for your toiletries.

Plussat: The bed! We stayed in 4 different hotels around colorado and Utah, and the Mel Haven gave me the best sleep. Quiet surroundings at night on top of soft and comfy bed spread with four fluffy pillows. The staff waited for us until we got there and was so warm and friendly. Unlike those over at best western plus *thumbs down*

Miinukset: We had a room upstairs, but only had two concerns during my stay. The property is pretty old, so the railing on the staircase was a little unstable and our room door was a little difficult to open after closing. No big deal though. Nothing a wiggle and a push couldn't fix!

Plussat: Small, family owned. Owner was very nice. Rooms arent fancy, but super clean and quiet. If ever in Manitou Springs/Colorado Springs area...will certainly stay here again.

Plussat: Very clean but older decor. Very friendly staff. Would stay again anytime.

Plussat: Great location and great price for a place in the middle of Manitou Springs. Easy access to the highway, Garden of the Gods, Cliff Dwellings, Cave of the Winds and Pikes Peak. The owner/manager was very friendly and helpful.

Miinukset: Older building but well kept. Wife said the bed was hard. I didn't notice.

Plussat: Boarders Colorado Springs and Manitou Springs. Owned by a husband/wife who took excellent care of our family while we were there for 6 nights. Everything was super clean and cleaned daily for us, we always had fresh towels and sheets, AND they shoveled snow off our parking spot every day! This is an older vintage type looking place but is very reasonable in price and they are the sweetest people, I stayed there traveling with my family as a kid and it's still awesome! Pikes Peak is your view out the window. If you are looking to shop and do all of the things the city has to offer its the perfect place to stay.

Plussat: Clean rooms, great location and service! This is your basic, old-school motel. It doesnt have all the bells and whistles but the cleanliness, comfortable beds, and great location make up for it. We had a great view, too!

Plussat: Straight forward place.

Miinukset: Nothing

Plussat: Front desk offered to carry my bag to my room. What motel offers that? Clean, in room coffee, convenient, good value.

Plussat: It was really clean and very quiet. Very friendly staff. Felt safe.

Plussat: Desk clerk and cleaning staff were very friendly and accommodating. Location was convenient to get to restauramts and shops. We enjoyed seeing the deer that sometimes come on propery.

Plussat: Very clean, very friendly, great location

Miinukset: Motel is showing it's age

Plussat: With shopping centers like Target JCPenney and restaurants nearby make it perfect

Miinukset: I like to Panera rock bottom Red Lobster and chipotle.

Plussat: Close to where we needed to be. As well as close to things to do! Very clean and wonderful breakfast.

Miinukset: Not that I didn't like just maybe keep an eye on the temp of the food. The eggs were a little cool. Thank you

Plussat: Did not like that we found a vape pen in our bathroom towels.

Plussat: Location, location, location! There are so many things to do within walking distance of the hotel. Garden of the Gods, Manitou Springs and Cheyenne Mountain Zoo are a short drive away. The rooms are clean and comfortable. Also, the staff is friendly and helpful.

Plussat: Very clean and a great location.

Miinukset: Could be a bit cheaper for a Monday night.

Plussat: clean

Miinukset: $75.00 non refundable charge for my well behaved 18lbs dog.

Plussat: Staff is friendly and accommodating. Always ready to help with a smile.

Miinukset: The beds were too hard. I wish you had softer beds.

Plussat: So clean!!

Plussat: Very new. We mostly did stuff on the west end of CS. Good price and west end was not too far.

Plussat: All was excellent with the exception of the toilet. It was very low to the ground. Anyone older than 55 or taller than 5’4. Would have difficulty getting up and down. I’ve had 2 knee replacements and it was very difficult. Comfort height toilets...put it on your list!

Miinukset: See above comment.

Miinukset: We got back to the room around 10:30 and the pool was closed. Wish it stayed open later.

Miinukset: Found a pubic hair in the bathroom sink.

Plussat: Room was fresh and newly redone

Miinukset: Exterior

Plussat: Clean and comfortable! Staff was very friendly and helpful!

Miinukset: I paid $136.00 for a one night stay, and bc my card was exactly $2.00 short of the room deposit they wouldn't allow me to fulfill my reservation, so I was out $.

Plussat: convenience to airport and shuttle

Miinukset: very ordinary meal options. ..standard bar food which was not very good.

Plussat: The room was quiet and clean and the beds were comfortable. it was easy to find and close to places I needed to go.

Miinukset: It would have been nice to have more elevator access. My room did not come with breakfast. The pillows did not hold their shape.

Plussat: The service was wonderful.

Plussat: The rooms were very large and had a business feel to it. It appears to cater more to business travelers than for vacationers. The breakfast at the hotel was also satisfactory. Very pleasant experience.

Miinukset: N/A

Plussat: We love the location of this hotel and that there are 2 restaurants to choose from. Its always clean and has a free airport shuttle.

Miinukset: Unfortunately the Bistro was a little disappointing this trip. We had 2 very fishy salmon dinners and my son's burger was burnt :/.

Miinukset: The room smelled. House keeping “cleaned” the room in that they replaced the towels and emptied the garbages, but didn’t make the beds. Breakfast was fine, but nothing special. Overall, I just felt this hotel was not at all worth the money. You’re paying for a very high-end hotel, but getting a place that is old and smelly and just not very nice. Also, booking.com: I wanted to cancel the second night of our stay, I was so disappointed. The hotel told me I had to do it through booking.com. However, I couldn’t figure out how to do it through booking.com. I sent an email and no one ever replied. I was attempting to cancel the second night while I was still within honoring the 24 hour cancellation policy.

Plussat: We loved it, cleanliness, courteous, outstanding Bistro , food was excellent and a well sized portioned, swimming pool great, wouldn't stay no other place if we go again.

Miinukset: I can't think of a thing that I didn't like, If anybody else does there's something wrong with them, we were there Monday through Friday and had a fabulous time. thank you for having us

Plussat: After a long day of travel mishaps the Radisson was an oasis! Comfortable room, welcoming staff, and a good glass of wine.

Miinukset: Nothing!

Plussat: Very nice hotel. Everything was perfect.

Miinukset: No issues.

Plussat: The rooms and hotel itself inside and out was very clean.

Miinukset: We stayed for six nights and the paperwork wasn’t done by clerk for our room to be cleaned. Had to constantly ask for towels and toilet paper, and multiple times take our own trash out to the dumpster. Doesn’t seem like a big deal, but when I’m paying that much money, I don’t want to be overlooked for cleaning services.

Miinukset: Because of a spillage on the interstate the roads were blocked everywhere and we wanted to eat an evening meal we couldn't travel because of the roads all blocked and I am unable to walk any distance due to arthritis so there was no food on offer on site except microwavable rubbish. Should have facilities for guests to get a meal.

Plussat: The location was excellent, quiet and right outside the North gate of the Air Force Academy. This chain features kitchenettes in each room which makes multiple night stays a little more enjoyable.

Miinukset: The only comment we have is the bed could be upgraded so that multiple night stays would be even more enjoyable.

Plussat: We enjoyed our sisters trip. The staff was so friendly and helpful. Thanks to the staff for being so kind and for everything.

Miinukset: Nothing

Plussat: The location was great. Right off the highway, therefore it was very easy to get to. It was everything we expected and it had a wonderful mountain view!

Plussat: The bed was comfortable and the room was clean. This location has an amazing view of the mountains.

Miinukset: The woman that checked me in had a bad attitude, and made me feel stupid for asking a question. I had been in the car for 6 hours, with little sleep, and I was experiencing altitude sickness, because it was the first time I'd ever been to Colorado. She did apologize, after another woman(I'm assuming the manager), jumped in and tried to diffuse the situation. I was uncomfortable walking through the lobby after the interaction, though.

Plussat: The bed was comfortable. There are several restaurants within walking distance.

Miinukset: There is a full size refrigerator, microwave, and double burner. The website is not very clear that you have to bring or buy your own kitchen items since no silverware, pots, pans, and utensils are provided.

Plussat: I was there for 4 days and the entire staff was helpful and friendly. Very clean. Nice to have access to Internet and printer to arrange flights and car rental info. Always fresh coffee.

Miinukset: No

Plussat: Everyone was very nice and helpful! They were more then willing to make our stay as comfortable as possible. I loved it and I will definitely come back!

Miinukset: Our air messed up but other then that no complaints

Plussat: Room was great! Very clean and comfortable. Hot tub was awesome! Breakfast was awesome.

Miinukset: Nothing

Plussat: Nice, new hotel. Good location. Easy walk to convention area and numerous entertainment and food places.

Plussat: The room was very clean. The pool was nice & the hot tub was a bonus.

Miinukset: The breakfast could have been more full & the trash was over flowing.

Plussat: Great hotel and staff. Everything you could possibly expect is provided. Excellent value

Miinukset: Honestly, I can't think of a thing we didn't like.

Miinukset: The comforter has nylon and is suffocatingly hot! Too hot with it... too cold with sheet only. I didn’t sleep all night.

Miinukset: They had trouble ensuring that I had fully paid for the hotel stay and unfortunately did not stay in the room that we had requested 😕

Plussat: The location was the best. Close to tons of facilities and my friends house

Miinukset: Shower needs more shelves for soaps and body washes

Plussat: Very clean and spacious room. Excellent staff and great breakfast offered

Miinukset: Bed was too hard

Plussat: Our front desk staff person the night we checked in was very friendly and helpful.

Miinukset: Only one computer available in the business room. Breakfast was lower quality then the two star hotel we stayed at for five days prior to this place. Nice coffee station though for sure.

Plussat: Rooms, staff, and location.

Miinukset: They really need to improve their breakfast options. This is the second time I’ve stayed there in the past year and both times the breakfast was lacking in quality.

Plussat: Love the fireplace in the room!

Miinukset:

Miinukset: We had a couple smoking marijuana next to our room. It was unpleasant.

Plussat: Everything was exquisite from the comfort to the breakfast!

Plussat: Great staff. Nice location. Spacious suite.

Miinukset: Carpet stained. Bathroom walls not clean. Needed deep cleaning.

Plussat: Kids and adults yelling in the hallway passed 10:30 at night. We called front desk and they did nothing. The screaming kept going until 11:30pm. Walls and ceilings are thin. We could hear footsteps until 1:30 AM.

Plussat: Nice room.

Miinukset: I was hoping there would be a hot tub.

Plussat: Good value for money, location, cleanliness & staff are helpful.

Miinukset: None

Plussat: Great

Plussat: Friendly staff. Great location. Clean. Restaurants nearby.

Plussat: Breakfast, Location, Staff

Miinukset: There is only one parking slot for loading and unloading. Could be better if atleast 3 slots are available for new guests/loading/unloading. Wish there were more staff during the breakfast hours to fill up the items/coffee/tea.

Miinukset: Room locks are very undependable - Average number of tries to open=5

Plussat: Room was fresh and clean. Bed was very comfortable. The pool was great for the kids. Location was easy to access coming from Denver. We did not use the little kitchenette but the room was supplied with new dish soap, a few dishes, pans, even paper towels. The fireplace was a nice addition to the room. Our room was spacious, great for the family to stretch out. We will definitely return for our next visit to Colorado Springs.

Miinukset: No vending machines and the sodas are $3 for a small bottle at the front desk. Ouch! A bit high even for the convenience.

Plussat: This by far was one of the best hotel stays I’ve had while vacationing. The room was big. Restaurants were every nearby. There was a movie complex along with a bowling center/arcade across the street. It was all GREAT!

Miinukset: The weekend rate was $70 higher than the regular rate... I thought that was a pretty big discrepancy.

Plussat: Friendly staff. I felt like they were genuinely happy I was there. When I left each morning, they were interested in hearing where I was going. At night someone always wanted to hear about my day.

Miinukset: I didn't think the room was cleaned very well. Didn't look as if anything was done except to make the bed and change the towels.

Plussat: It was clean, new, in a good location, affordable and staff was friendly.

Miinukset: The breakfast was pretty good but not fantastic.

Plussat: The hotel was clean and quiet.

Miinukset: No

Plussat: Balconies

Miinukset: Nothing to report

Plussat: General manager is very nonchalant and a bit sarcastic to put it nicely.

Miinukset: The noise inside and out

Plussat: Hannah was amazing. When I checked in she was very warm and friendly, and made we feel welcome. The rooms are spacious and very clean. I love the fact that they include a fridge in your room. On my last day I went to the front desk to ask for a late checkout and Hannah was there again with her warm smile and she remembered my name from several days before when I checked in. She is amazing and a great asset to this hotel! I would highly recommend this facility.

Plussat: The upgrade when the room I requested wasn’t available

Miinukset: No transportation around town or to airport

Plussat: Everything

Miinukset: Everything

Plussat: Great location. Easy to get to the main attractions in Colorado Springs. Staff was very nice, and helpful in recommending restaurants.

Miinukset: The swimming pool water was too cold for us to swim. We used the spa when it was available instead.

Plussat: Very comfortable and clean location great for our needs . Ideally close to AF academy

Plussat: Staff was wonderful including general manager Kirsten breakfast was great.

Miinukset: Nothing

Plussat: Clean bedding and clean towels

Miinukset: This hotel is absolutely not a 4 start property. Had we not arrived for check in at 1am we would have booked something else. We saw a needle on the sidewalk leading to the entrance, the carpets were stained in the halls, the room smelled moldy.

Plussat: Large roomy atrium area. Hotel decor was pleasant. Was nice to have so many breakfast items, especially the omelette bar. The room was nice with coffee maker, microwave and refrigerator. Very convenient location. Key card sensor very convenient.

Miinukset: Lack of parking. Poorly lit parking area. Room had a funky, musty smell, epecially bathroom area. The air conditioning had a hard time keeping the room cool enough to be comfortable.

Plussat: For the price can’t beat this hotel. A little older but clean! Location to attractions is great!

Miinukset: Nope

Plussat: Made to order omelette so were great and made rapidly even when the line was long. The omelette guy was amazing and the omelette tasty. French toast was yummy. Whole breakfast bar was tremendous.

Miinukset: The view from our window was of another wall. The blind didn't come up well either.

Plussat: The location and comfort of room

Miinukset: No everything was great

Plussat: Great buffet!!!

Plussat: Friendly Staff, Nice Atrium

Miinukset: Mold in the room, poor maintenance

Plussat: Breakfast was excellent. Great location for it as well.

Miinukset: Very slow elevator

Plussat: The staff was excellent, the hotel was clean, the breakfast was excellent. Check in was a breeze. Staff was extremely friendly and helpful.

Miinukset: They need more elevators. For a place as big as that. One is not enough. They need more than 1 washer and dryer in both sections.

Plussat: Convenient!! Great location!!

Plussat: I like all the services.

Plussat: Breakfast was excellent. Your omelet station guy was just outstanding. Great Omelets. He really had it handled. Kept all the orders straight. You want to keep him and give him a pay raise.

Miinukset: Restaurant (sports bar) food during our one experience the first night was atrocious. Onion rings were burn't. Prime rib dip was a bunch of dry beef chips in a bun. Nothing was hot, even the burn't onion rings were tepid. My wife had the teriyaki bowl. Broccoli was not cooked well...everything including rice was room temperature or below. I ate about half of the sandwich and she ate about a 4th of the teriyaki bowl...we threw the rest in the garbage. Everything probably started frozen in the kitchen and the cook didn't know how to prepare it properly. Although we stayed three nights we never went back and never will. The server, however, was good and very personable. The cook was terrible!

Plussat: very roomy, clean, neat. Check in personnel are great.

Miinukset: Rooms on freeway side are much too loud. Breakfast needs work....staff there having personal conversations while it needs cleaning...no coffee made. Won't be back. Reviews are overblow/overstated because Mngr. pays for good ones with points....unethical

Plussat: The staff, the room was nice and large.

Miinukset: My room (318) was on the east side facing the highway. Even when using ear plugs, i could not drown out the noise of cars and large trucks passing down the highway. The staff was great, just ask for a room away from the highway

Miinukset: Remote control was weird. Thing to change channel not obvious

Plussat: everyone at the hotel was friendly and there to help. we came in Saturday afternoon after checking into another hotel to find it absolutely disgusting, we then moved over to your hotel where the staff was very happy and willing to work with us... the shuttle service was amazing and on time. the checkout time was perfect and the process was painless. would highly recommend that you stay here

Miinukset: everything was perfect, I wouldn't change a thing. keep up the amazing work and employee training you have going at this location..... AMAZING SERVICE.

Plussat: All was great. Easy check in.

Miinukset: Nope. Not 1 issue

Plussat: Management was helpful and understanding of an error I made while booking and I was incredibly grateful for that. I also appreciated that the hotel was well maintained and that it's close to many areas of interest.

Miinukset: Be mindful or where your room is situated. My room was located near the laundry room, or at least that's what I assumed, and the industrial strength washers and dryers shook the room quite a bit at times (early afternoon or so).

Plussat: The beds were super comfortable. The room impeccable. Good size room

Miinukset: Room close to freeway, just s bit too noisy

Plussat: The service was very friendly and helpful. We enjoyed our stay.

Plussat: Nice hotel, nice staff, nice service!

Plussat: food was GREAT, we had a room next to the highway, and the noise bothered my partner's sleep. Bed was comfortable, pool was amazing

Miinukset: noise from the highway, we live on a quiet street, so this was distracting

Plussat: The staff was nice and the room was comfortable. All around great stay and experience.

Miinukset: N/A

Plussat: It was quiet and well lit. The staff was friendly and helpful. A very good place to stay.

Plussat: kids stuff

Miinukset: for the price guest does not get free breakfast

Plussat: Great staff , great value .

Plussat: Fun for kids

Miinukset: They nickel and dime you. Too commercial

Plussat: So many activities under one roof.

Miinukset: Not enough parking.

Plussat: Very comfortable beds and very big room

Miinukset: -Be very careful Everywhere you walk! - Don't let your child out of you sight due to the hotel being slippery, wet, food throughout the floor. -first time and my child slipped and fell due to a wet and slippery floor! -My child got a black eye!

Plussat: Facility is nice, room was comfortable with a nice bathroom and nice balcony.. food was ok... the kids certainly enjoyed the waterpark..

Miinukset: Only 3 elevators for 10 floor hotel.. parking was also tight but not major deal

Plussat: Very clean and lovely staff.

Miinukset: It is not a dislike but were unaware it was a resort for children. We were 2 adults without any children. It is a very wonderful place for families with children. We enjoyed seeing children but a couple traveling alone might want a more adult atmosphere.

Plussat: The staff was very friendly and really tried. The buffet was simple but good. The staff could benefit from some training and leadership.

Miinukset: The cost of the room itself negatively offset any and everything I enjoyed. The room was nice but ultimately it was just a hotel room with a couple of bunk beds and an extra TV. My spouse arrived late and was left standing in the foyer outside. The deal clerk chose not to contact her to see what was going on. Not acceptable for a $400 + room. We won't bother going back.

Plussat: Very kid friendly.

Miinukset: Room was a little dirty and not enough blankets. Also no room ac.

Plussat: Amenities, staff, water park, and overall friendly staff

Miinukset: Coffee pot in room and a freezer

Plussat: swimming danncing arcade

Miinukset: all good

Miinukset: The food. The buffet was not good. The room. I paid for Mountain View and got a view of the back lot no mountains My son was not able to get a towel even with a wrist band on no reason a parent should have to get a towel.

Plussat: Breakfast was great, glad it was open before 7am. For government or business travelers having food available at 645 is handy. Also having yogurt and fruit available all day is great.

Miinukset: Cookies everyday at 6pm. There were cookies available on Friday and I really craved it on Saturday.

Plussat: The front desk staff was very friendly. Breakfast was good.

Miinukset: In the bathroom there was a dry, old dirty washcloth hanging on the shower rod. There were gummy candies under the mattress of the king size bed. After I left, I forgot my sons Nike shorts in the bathroom and when I called, they said they weren't there.

Plussat: The room was nicely sized and very clean to include the kitchenette. The lobby, hallways, elevator an dining room were all kept very clean.

Miinukset: My bathroom had a lot of peeling paint in the bag b room not a gool tbing to see for a room at almost ---a night.

Plussat: Neat and great

Plussat: Bed was comfy, kids enjoyed the pool, breakfast had a nice variety, rooms were very clean, and the staff was very nice

Miinukset: N/a

Plussat: Clean and quiet

Miinukset: Funny smell in elevator

Miinukset: Breakfast needs serious work Towels at the pool were terrible No hot tub,

Plussat: Fresh and clean the bathtub was very clean. I wish we could have spent more time there

Miinukset: A little out of the way but not too bad

Plussat: Friendly staff, comfortable room

Miinukset: Bit isolated from do I g options

Plussat: Loved the bed it was comfortable but even more I.important. was the linen was clean soft

Miinukset: No ice bucket pool to small for the amount

Plussat: Never again

Plussat: Great location, great price, nice people working there. The room was quiet and clean and comfortable. I did not get to try the breakfast.

Plussat: The staff was amazing, the rooms were comfy and very clean, and the food was amazing!

Plussat: Location close to airport. Room was very clean and well kept.

Miinukset: Had to drive a bit to find eating establishments. Was kind of surprised as there were several hotels all right together but no eating establishments in the vicinity.

Plussat: The room was big enough.

Miinukset: The bed was uncomfortable. The hotel wasn't in the best area.

Plussat: Very clean friendly staff great location very comfortable bed!

Miinukset: There was nothing not to like clean quiet friendly staff

Plussat: Breakfast was great with a good selection. Outside patio area was great and safe. Location was great

Miinukset: nothing keep up the good work

Plussat: Comfortable bed

Miinukset: Was given a key to a room that was already occupied - just glad that the guest staying in that room was away at the time, and they are fortunate that i was not a thief. No ice on 1st floor. Large tear in the curtains in my room, sun woke me before alarm

Plussat: The rooms and the ambiance of the hotel was excellent.

Miinukset: I was unsure about the food offerings.

Plussat: Superior customer service - the staff is excellent

Plussat: The very early morning shuttle was on time and with a friendly and helpful driver.

Miinukset: Not at all. Had a very nice dinner there. Very pleasant place to stay. It's my airport hotel now.

Plussat: Staff was very friendly and helpful. There was a bar and restaurant in the lobby which was great!

Plussat: The staff was extremely helpful in making the reservation and meeting special needs. Couldn't have been better.

Plussat: Perfect

Plussat: The location. The free breakfast. Ease of check-in and checkout.

Miinukset: Calling the room a "king" suite is misleading because the room is more like a junior suite in most other hotels. The walls are super thin. You have to be conscious of not stepping in the toilet when stepping out of the shower. The breakfast and dining areas are really cramped. Also, there's an adjacent hotel that shares the one road into the complex with an asinine roundabout (leading to) for extra measure. There is also no complimentary bottles of water in the room. Lastly, there is bare plot of land next to the hotel that would be a great spot for a playground to help bolster the hotel's "family-friendly" claim; family-friendly means a little more than non-smoking rooms to me.

Plussat: Every staff I met was very nice and attentive! I especially enjoyed Linda, the woman who manages the breakfast area.

Plussat: Very clean and friendly staff!

Plussat: The breakfast was very good!

Miinukset: Our room was not ready at the website posted time. The staff said they'd call when the room was ready, however they did not. I called after waiting 4 hours.

Plussat: Extremely clean hotel with spectacular staff. Wonderful experience, great bang for your buck!

Plussat: Very nice accommodations.

Miinukset: They a $250 deposit on our credit card in case we messed up the room.

Plussat: Easy to find and clean

Plussat: Comfortable and clean

Miinukset: Stayed in a “suite” but it was one single room; not separated by a door. Basically one large room with a sitting area. No privacy. Low Water pressure and water never got hot.

Plussat: We got in very late, the front desk agent was very nice. Didn't see any of property except lobby and room

Miinukset: The bed was so hard and uncomfortable we couldn't sleep. My husband finally slept on the couch and if I could have found a different hotel at 2am in the morning after tossing and turning I would have. Both of us hurt so bad we could hardly move in the morning. We were looking forward to sleeping in and left at 7:30am. Spent less than 12 hours in room.

Plussat: The large spacious room and pool

Miinukset: The awful breakfast

Plussat: Very Good Staff, Cleanliness and room.

Miinukset: The location was on the border of an area you would not want to visit at night.