Hyatt Place Colorado Springs/Garden of The Gods

The Receptionist was helpful in providing us with a room with a view of the mountains rather than the car park.

The location of this hotel is no where near what represents Colorado Springs. It is on a busy highway which is constantly noisy. The design of the room is pretty out of date in so much as the toilet is in with the bath and has no washbasin within that room. A separate vanity unit is set alone which is spacious but does make one think about the hygiene aspects of using a toilet and not being able to wash hands until after leaving the bathroom!! During the 3 night stay the room was only serviced properly ONCE. We had to request drinking glasses to be replenished and one day room had not been serviced at all. Reception were able to provide towels and empty bins but we had to do make beds etc. Upon check out the clerk was more interested in getting the complaint details onto the Hyatt system rather than making our check out an efficient one. Would not recommend this hotel.

Not much. The places is old and run down.

old and run dow .